<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established asset manager that has been operating in Hong Kong for over 10 years. This position supports the Sales team by providing exceptional client service to institutional investors and managing their daily inquiries. The ideal candidate will have strong client service and communication skills, enabling effective collaboration with both internal and external stakeholders. Prior experience in fund services would be an advantage.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li><strong>Onboarding and amendments:</strong> Lead onboarding and any legal amendments for dedicated products, coordinating with all business lines.</li><li><strong>Client-first support: </strong>Handle client queries from various markets with a client-centric approach.</li><li><strong>Delivery and communication:</strong> Ensure timely delivery of new services/reports and communicate updates to the relevant team.</li><li><strong>Compliance and KYC: </strong>Coordinate KYC/DD documentation and update internal tools.</li><li><strong>Data governance:</strong> Ensure high-quality, consistent client data across all systems and platforms to support accurate reporting and decision-making.</li><li><strong>Client contracts and rebates:</strong> Oversee distribution agreements, coordinate amendments, and maintain contract-related data with rigorous controls.</li><li><strong>Invoicing and fees:</strong> Manage client invoicing for dedicated products and verify fee calculations align with policy and service levels.</li><li><strong>Collaboration and governance:</strong> Align with global and regional teams to standardize client services processes and enhance visibility across the organization.</li></ul><ul><li><strong>Process optimization:</strong> Lead the process reviews, identify bottlenecks, and leverage technology to improve efficiency, accuracy, and reporting quality.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Experience: 7-10 years in financial services, either buyside or custody client service</li><li>Skills: Excellent communication, problem-solving, and negotiation; strong time management and organization.</li></ul><ul><li>Languages: English (Fluent), Mandarin (Proficient).</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013300926</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93LjM4MDE2LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">