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Administrative and office support roles in Switzerland are undergoing a quiet transformation. As automation and digital tools take over repetitive tasks, there is a growing demand for professionals who bring more than just organisational skills. Those with data know-how, AI literacy, and confidence using modern workplace platforms will stand out.

For professionals, this shift opens doors to new responsibilities and career growth. For employers, it is a call to action: attracting and retaining top talent now means offering more than just a salary, but flexible work models, upskilling opportunities, and role clarity are becoming essential. Those ready to adapt will shape the future of support functions, to become more strategic, more digital, and more valued than ever.

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Enter a role category and a city to localise national average salaries. Starting salaries can vary greatly depending on skills and experience, the company’s size, and the demand for the role.

Office Management

Human Resources

Payroll

Customer Service

Logistics

Sales & Marketing

Management

Position title

25th percentile

50th percentile

75th percentile

Administrative Assistant

72000

91250

96500

Receptionist

72000

78750

84500

Team Assistant

73750

83750

95850

Executive Assistant

99500

110500

120750

Office Manager

85000

102000

112500

25th percentile

New to the role, with little or no experience; requires more than basic instruction or supervision to perform day-to-day duties

50th percentile

Has the experience to consistently perform core responsibilities without direct supervision; comfortable with processes and subject matter associated with the role

75th percentile

Value to the organisation goes beyond the ability to perform normal job duties; has rare qualifications that enable unique contributions; ready for advancement

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Admin teams grow with digital edge

27% of businesses plan to grow their administrative teams, prioritising candidates who blend core support skills with digital know-how and AI literacy to meet modern workplace demands.

Customer Service

Administrative

Logistics

Sales and Business Development

Project and Programme Management

Generative AI Solutions Use

Agentic AI Use

Analysis and Research

Specialist skills boost admin salaries

63% of administrative and office support hiring managers are willing to pay higher salaries when a candidate possesses highly specialised skills.

Project and Programme Management

Data Analytics

Google Workspace

Supply Chain

Basic AI Assistants

Office Productivity Tools

Basic Data Handling

Document Automation

For many admin and office support professionals in Switzerland, flexibility is still a priority, but the door to full-time office work isn’t closed. With the right salary bump and a clear sense of purpose, teams are more willing to return. A thoughtful mix of compensation and workplace clarity can turn preference into presence.

standard

of administrative and customer support professionals say they would be willing to work fully in-office if offered a higher salary. of administrative and customer support professionals say they would be willing to work fully in-office if offered a higher salary.

standard

of those say they would want a salary of up to 10% to work in-office of those say they would want a salary of up to 10% to work in-office

Top certifications, industries, jobs

Payroll Certification

HRSE Human Resources Swiss Exam

Power BI Certification

MBA

Finance Specialist Certificate (Master)

Banking & Financial Services

Insurances

Professional Services

Real Estate

Pharmaceutical

HR Specialist / HR Generalist

Customer Service Manager

Key Account Manager

Personal / Executive Assistant

Inside Sales Associate

HR Specialist / HR Generalist

Office Manager

Personal / Executive Assistant

Receptionist

Back Office Coordinator

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The salary benchmarks listed in the Salary Guide from Robert Half are the result of a multistep process so that our projections accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country.

Non-salary data referenced in this Salary Guide is based on an online survey developed by Robert Half and conducted by an independent research firm. During June 2025 Robert Half commissioned research amongst 750 respondents using an online data collection methodology. The respondents represent 250 hiring managers from the employer side and 500 workers in finance and accounting, IT and technology as well as in administrative and customer support. Respondents are drawn from a sample of SMEs to large private, publicly listed, and public sector organizations across Switzerland.