Top certifications, functional areas and in-demand roles
Jobseekers with relevant certifications often secure higher entry-level salaries, particularly in fields needing specialist capabilities. Here are a few of the most sought-after accreditations.
NVQ Business Admin
Secretarial diploma / Pitman
PRINCE 2
ISO9001
Functional areas where businesses are most likely to hire admin and business support staff in 2026.
Human resources
Administrative
Marketing / sales
Data entry / customer service
Staying aligned with roles that are most in demand ensures companies keep up with fast-changing skills, strengthen team performance and stay ahead of the competition. In 2026, these positions will be in highest demand.
Executive / Personal Assistant
Sales / Account Manager
Marketing Manager
HR Manager / HR Business Partner