<p>Robert Half is searching for a <strong>Customer Service Representative (m/f/x)</strong> for a company in the Brussels region.</p><p>Our client is a well-established international organization active within the wider business services sector. The company is recognized for its collaborative culture and operates in a dynamic, cross-functional environment, serving customers across EMEA. You will be part of a motivated Customer Service team that values partnership and professional growth.</p><p><strong>Your responsibilities:</strong></p><ul><li>Act as the main contact for customers within your assigned portfolio.</li><li>Guarantee timely and accurate delivery of products, managing back order situations and proposing alternative solutions.</li><li>Receive, document, follow up and report on all customer service complaints, providing professional and proactive feedback.</li><li>Oversee price and contract management, maintaining accurate pricing information for customers in the system.</li><li>Resolve pricing issues in cooperation with Credit & Control and Sales.</li><li>Follow up on pending customer orders, proactively updating clients on their order status.</li><li>Compile and deliver reports related to customer orders, shipments and backorders as required.</li><li>Present customer experience dashboards in 1-to-1 calls with select customers.</li><li>Track sample shipments and follow up on customer feedback.</li><li>Provide commercial support to the Sales team.</li><li>Ensure commercial compensations are issued in a precise and timely manner.</li><li>Execute all operational activities accurately in the ERP system.</li><li>Offer back-up assistance to colleagues within your language expertise.</li><li>Help train new Customer Service Representatives.</li></ul><p><strong>You recognize yourself in the following:</strong></p><ul><li>Bachelor's degree or equivalent experience in a similar environment.</li><li>Minimum 3 years' experience in international customer support.</li><li>Fluency in English and good knowledge of a Nordic Language (Swedish, Norwegian, Icelandic, Danish). Knowledge French is a plus.</li><li>Experience with ERP systems (SAP is a plus) and order management.</li><li>Strong analytical skills; adept at interpreting reports and forecasts.</li><li>Knowledge of end-to-end order-to-cash processes and cross-functional collaboration.</li><li>Excellent PC skills; competent in standard Windows applications.</li><li>Passion for customer service and commercial acumen.</li><li>Excellent communication and presentation skills.</li><li>Process-oriented and detail-minded.</li><li>Stress-resistant, results-driven, and organized.</li><li>Adaptable, creative, assertive and a genuine team player.</li><li>Willingness to travel occasionally for quality meetings and client visits.</li></ul><p><strong>Our client offers:</strong></p><ul><li>A dynamic and international work environment.</li><li>Contract until the end of June 2026.</li><li>Opportunities for skill development and career advancement.</li><li>Interdepartmental collaboration and networking.</li><li>Competitive compensation package.</li><li>Flexibility in working arrangements.</li><li>Direct impact on customer satisfaction and internal relationships.</li></ul><p>Interested? Apply today!</p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4xODc4OC4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p><strong>Robert Half Talent Solutions</strong> is looking for a <strong>Legal Counsel (m/f/x)</strong> for one of its clients, an innovative player in the <strong>entertainment and</strong> <strong>gaming sector</strong>.</p><p>Are you a solutions-oriented legal professional ready to take on diverse challenges in a forward-thinking environment? Look no further!</p><p><strong>About the Opportunity</strong></p><p>Join a dynamic legal team in a company at the forefront of the Belgian gaming and entertainment industry. This organization is in the midst of strong international growth and is part of a leading pan-European group. Experience a culture that values open communication, collaboration, and agility - where rapid decision-making and approachable leadership are part of everyday life.</p><p> </p><p><strong>Your Impact</strong></p><p>As Legal Counsel, you will be a key partner to the business, advising them across a wide range of legal topics, including contract, commercial, gaming, and IP law. You'll also serve as the primary legal contact for the HR department, providing legal support on all social- and employment law related matters.</p><p>Your <strong>responsibilities</strong> will include:</p><ul><li>Acting as a trusted advisor by providing clear, pragmatic legal guidance to multiple business areas</li><li>Serving as the go-to expert for the HR department on social and labor law matters</li><li>Drafting, reviewing, and standardizing a broad array of commercial agreements</li><li>Monitoring and supporting license management and the real estate portfolio to guarantee compliance and business continuity</li><li>Managing claims, litigation, and regulatory issues, ensuring the company's interests are well-defended</li><li>Delivering proactive legislative watch and translating legal change into actionable advice for internal stakeholders</li><li>Enabling the business to become more legally autonomous through training, templates, and practical tools</li></ul><p><strong>Who We're Looking For</strong></p><ul><li>You hold a Master's degree in Law and bring at least 4 years' relevant experience. Knowledge of employment law is a plus.</li><li>Bonus points for experience in the gaming/entertainment sector.</li><li>Fluency in Dutch and English (both written and spoken) is essential; knowledge of French or other languages is a strong plus</li><li>You are proactive, independent, detail-oriented, and thrive in fast-paced, evolving environments</li><li>You're ready to roll up your sleeves, make an impact, and collaborate with a team that believes in open dialogue and flat hierarchies</li></ul><p><strong>What's In It For You</strong></p><ul><li>Be part of a rapidly expanding, international group with growth ambitions</li><li>Enjoy a vibrant and informal corporate culture (yes, even the CEO wears jeans!)</li><li>Flexible, hybrid work arrangements and a results-driven approach to hours</li><li>Attractive salary and benefits, including a company car, fuel card, and generous learning & development opportunities</li><li>Work from modern headquarters, easily accessible between Brussels and Ghent</li><li>Opportunities for mobility within the larger international group</li></ul><p><strong>Ready to level up your career?</strong></p><p>Apply today and join a growing team where your expertise will have a direct impact!</p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4wNjg3NC4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
