Offres d'emploi de Service Delivery Manager à Grand, Flanders

Senior IT Operations & Service Delivery Manager

Antwerp, Antwerp
remote
Permanent
0 - 0 EUR / Yearly
Robert Half is currently recruiting a Senior IT Operations & Service Delivery Manager (f/m/x) - AntwerpOur client is a well-established international organization with a strong footprint across Europe and a clear focus on innovation, operational excellence, and digital transformation.The scope of responsibilities for this job as a Senior IT Operations & Service Delivery Manager (f/m/x) include:<ul><li>You lead the Autonomous Operations & Service Delivery function across multiple European locations, with accountability for service performance, resilience, quality, and continuous improvement.</li><li>You define and execute the tower strategy and roadmap, aligning operational priorities, investments, and transformation initiatives with business and IT objectives.</li><li>You oversee end-to-end IT service delivery across service management, AIOps, observability, cloud and infrastructure operations, network operations, digital workplace, automation, and release governance.</li><li>You drive the evolution from reactive support toward predictive, AI-assisted, and self-healing operations through observability, orchestration, and intelligent automation.</li><li>You manage major operational events, executive communications, and cross-functional coordination to ensure fast resolution and clear business-impact awareness.</li><li>You lead internal teams and external providers in a multi-supplier ecosystem, creating strong governance, accountability, and service excellence across the full IT landscape.</li><li>You own budget oversight, vendor performance, operational risk, resilience planning, and service continuity to deliver measurable business outcomes.</li></ul>The requested qualifications for this job include:<ul><li>You hold a master's degree in Information Technology, Computer Science, Engineering, Business Technology or a related field, or you bring equivalent experience.</li><li>You have significant leadership experience in enterprise IT operations and service delivery, ideally with at least 8 years in a broad and strategic leadership scope.</li><li>You bring strong expertise in ITIL 4 service management and multi-provider service integration.</li><li>You have practical experience with AIOps, observability, automation, cloud operations, infrastructure, networks and digital workplace environments.</li><li>You understand operational resilience, disaster recovery, cybersecurity interfaces, risk management and governance requirements.</li><li>You are comfortable managing budgets, business cases, sourcing activities, vendor relationships and service performance.</li><li>You know how to translate complex technical and operational topics into clear business impact and executive-level communication.</li><li>You are a strategic leader who combines transformation mindset, strong decision-making and people leadership.</li><li>You collaborate easily across technology, business, architecture, security, data and external partner ecosystems.</li><li>You thrive in a high-impact environment where reliability, innovation and continuous improvement go hand in hand.</li></ul>What does the company offer?<ul><li>A senior leadership role with broad scope and visibility across a dynamic European organization.</li><li>The opportunity to shape and modernize IT operations through automation, AI-assisted service delivery, and service excellence initiatives.</li><li>A strategic position with influence across technology, business stakeholders, and external partner ecosystems.</li><li>Responsibility for leading talented teams and driving meaningful operational and cultural transformation.</li><li>An international environment focused on innovation, resilience, and continuous improvement.</li><li>An attractive compensation package in line with the seniority and impact of the role.</li></ul>Are you interested in this challenging position as a Senior IT Operations & Service Delivery Manager (f/m/x)? Or would you like to have more information? Apply today and we will get back to you as soon as possible. Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy">https://www.roberthalf.com/be/nl/privacy</a>. <img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4yMDI4My4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
2026-09-04T12:45:21Z

Interim Fleet Transformation Lead

Mechelen, Antwerp
remote
Intérim management
0 - 0 EUR / Yearly
For a large and fast-growing multi-site organisation in Flanders, we are looking for an experienced Interim Fleet Transformation Lead (m/f/x) to drive a critical business transformation initiative.The company operates across dozens of locations, employs several thousand people and is currently evolving from a historically decentralised structure towards a more integrated and data-driven operating model.As part of this journey, the organisation wants to professionalise its fleet management organisation, governance, data quality and decision-making capabilities while supporting the implementation of a new ERP platform.The ChallengeThe organisation operates a large fleet spread across multiple sites. Your MissionAs Interim Fleet Transformation Lead, you will play a key role in helping the organisation gain a strategic, full visibility and control over its fleet operations while shaping a future-proof fleet management model.Assess, Structure & Create Visibility<ul><li>Conduct a comprehensive assessment of the current fleet landscape across all locations.</li><li>Establish a reliable inventory of the fleet, including asset condition, utilisation, lifecycle status and operational deployment.</li><li>Assess the quality, completeness and reliability of fleet-related data, systems and reporting.</li><li>Analyse existing fleet processes, governance structures and decision-making practices.</li><li>Identify operational inefficiencies, risks, data gaps and improvement opportunities.</li><li>Create a clear baseline of the current situation and define priorities for action.</li><li>Deliver actionable recommendations to improve fleet visibility, control and operational performance.</li></ul>Design & Implement the Future Fleet Operating Model<ul><li>Define a future-proof fleet management strategy aligned with the organisation's growth ambitions.</li><li>Introduce industry best practices in fleet governance, lifecycle management and fleet optimisation.</li><li>Establish clear governance structures, roles, responsibilities and decision-making processes.</li><li>Create a sustainable "single source of truth" for fleet data, reporting and performance management.</li><li>Develop fleet KPIs, dashboards and management reporting frameworks.</li><li>Design lifecycle management, maintenance planning, replacement and investment frameworks.</li><li>Support the selection and implementation of the future ERP platform, ensuring alignment between business processes, data governance and technology.</li><li>Drive stakeholder alignment, change management and capability building across the organisation.</li></ul>Leadership & Change Management<ul><li>Build strong relationships with operational and executive stakeholders.</li><li>Coach and support key internal managers.</li><li>Facilitate decision-making across different business units.</li><li>Create buy-in for change throughout the organisation.</li></ul>ProfileWe are looking for a senior transformation professional with a proven track record in complex operational environments.Required Experience<ul><li>Strong experience leading transformation and business improvement programmes.</li><li>Demonstrated expertise in fleet management within a complex, multi-site environment.</li><li>Proven ability to define and implement fleet management best practices, governance models, lifecycle management frameworks and performance KPIs.</li><li>Ability to benchmark current fleet operations and introduce industry-leading practices to improve asset utilisation, operational efficiency, cost control and investment decision-making.</li><li>Strong Project Management skills.</li><li>Hands-on ERP implementation experience.</li><li>Expertise in governance, process optimisation, and operating model design.</li><li>Strong data governance and master data management capabilities.</li><li>Ability to bring structure into complex and ambiguous environments.</li><li>Excellent stakeholder management skills.</li><li>Comfortable operating at both strategic and operational levels.</li><li>Strong change management and coaching capabilities.</li></ul> Languages<ul><li>French: mandatory;</li><li>English: professional working proficiency;</li><li>Dutch: strong asset.</li></ul> Personal Style The successful candidate will be:<ul><li>Pragmatic and hands-on;</li><li>Structured and analytical;</li><li>Credible with senior leadership;</li><li>Collaborative and transparent;</li><li>Positive and solution-oriented;</li><li>Capable of building trust quickly;</li><li>Comfortable challenging the status quo while maintaining stakeholder engagement.</li></ul>Interested in this interim assignment? Feel free to send us your CV.Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>. <img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi43MjcyNC4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
2026-09-30T13:08:09Z

Head of Transport

Lummen, Limburg
remote
Intérim avec option contrat fixe
0 - 0 EUR / Yearly
Heb jij het leiderschap, de expertise en het initiatief om een klein, toegewijd transportteam aan te sturen?Als Head of Transport (M/V/X) geef je het goede voorbeeld door actief mee te draaien in de dagelijkse transportoperaties én door met een strategische blik te sturen op efficiëntie en kwaliteit. Samen met drie collega's coördineer je zo'n 1.200 bulk transportbewegingen per maand (weg, container en water) en zorg je voor vlekkeloze, wettelijk conforme en kostenbewuste processen.Jouw taken<ul><li>Je leidt het transportteam en neemt zelf actief deel aan de dagelijkse werkzaamheden, waarbij je de standaard zet.</li><li>Je staat garant voor effectieve en efficiënte transportoplossingen voor alle commerciële deals, met een goede balans tussen strategie en hands-on meewerken.</li><li>Je blijft expert in (afval)transportwetgeving en houdt de juridische ontwikkelingen nauwlettend bij.</li><li>Je beheert transportkosten en onderhandelt tarieven voor bestaande en nieuwe routes.</li><li>Je waarborgt de naleving van hoge kwaliteitsnormen, beleidslijnen en procedures.</li><li>Je stuwt procesoptimalisatie en automatisering en bevordert continue verbetering.</li><li>Je onderhoudt nauw contact met interne en externe stakeholders en bouwt duurzame relaties uit.</li><li>Je ondersteunt teamontwikkeling via coaching, training en begeleiding, zodat alle collega's kunnen groeien en excelleren.</li><li>Je deelt relevante marktinformatie binnen het team om samen sterker te presteren.</li><li>Je rapporteert belangrijke KPI's, inzichten en operationele updates aan de group finance & administration manager.</li></ul> Jouw profiel<ul><li>Masterdiploma of gelijkwaardig door ervaring.</li><li>Minimaal 10 jaar ervaring in een internationale transportomgeving.</li><li>Diepgaande kennis van zowel weg- als watertransport en specialist in relevante afvalwetgeving.</li><li>Ervaring in het leiden van een klein team en het ontwikkelen van mensen.</li><li>Actiegerichte, resultaatgedreven houding; je steekt graag de handen uit de mouwen.</li><li>Een echte beller: de telefoon is jouw favoriete communicatiemiddel.</li><li>Je neemt eigenaarschap, denkt vernieuwend en werkt met een groeimindset.</li><li>Teamspeler met sterk organisatorisch en planningsvermogen, ook onder druk.</li><li>Je past bij onze kernwaarden: baanbrekend, stimulerend, faciliterend en integer.</li><li>Je communiceert vlot in Nederlands en/of Engels, en hebt een goede kennis van Frans en Duits.</li><li>Vlot in MS Office en handig met ERP-systemen.</li></ul>Wat mag je verwachten?<ul><li>Een voltijds contract met flexibele werktijden.</li><li>Een aantrekkelijk, persoonlijk loonpakket.</li><li>Gerichte on-the-job training bij de start.</li><li>Werken binnen een hecht, professioneel team met ruimte voor initiatief, innovatie en leiderschap.</li></ul>Interesse?Neem contact op of solliciteer direct, we maken graag kennis met jouw leiderschapskwaliteiten! 000508742. Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy">https://www.roberthalf.com/be/nl/privacy</a>. <img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4xNzk2OC4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
2026-09-05T06:00:09Z

3 résultats pour Service Delivery Manager à Grand, Flanders