Sales Support in Melbourne

Sales Support job description

The Sales Support role provides critical administrative and operational assistance to sales teams, ensuring smooth execution of processes, accurate data management, and timely customer support. This position plays a vital role in enabling the sales function to achieve revenue targets by maintaining efficiency and responsiveness.

Sales Support job duties and responsibilities of the job

Key responsibilities of a Sales Support role include:

Coordinating sales documentation, proposals, contracts, and pricing schedules

Managing CRM updates and maintaining accurate customer and pipeline data (e.g. Salesforce, HubSpot, Zoho)

Preparing and distributing sales reports, dashboards, and pipeline summaries for management review

Liaising with internal departments such as finance, logistics, and marketing to support sales fulfilment

Processing purchase orders, quotations, and invoices in accordance with company procedures

Scheduling meetings, demos, and follow-ups between sales representatives and clients

Responding promptly to customer queries and ensuring service levels are met

Monitoring stock levels and liaising with inventory teams to ensure product availability

Assisting with onboarding of new clients and supporting contract renewals

Maintaining sales collateral, product information, and promotional materials for team access

Supporting sales events, trade shows, and campaign logistics where required

Typical Sales Support job qualifications and requirements

A certificate or diploma in business administration, sales, or a related field is preferred, with 2–4 years’ experience in a sales coordination or administrative support role.

Proficiency with CRM systems (e.g. Salesforce, Zoho, HubSpot) and Microsoft Office suite

Strong organisational skills with attention to detail and accuracy in data entry

Experience preparing sales documentation, quotes, and client communications

Familiarity with sales reporting and performance tracking tools (e.g. Excel, Power BI)

Ability to manage multiple priorities in a fast-paced, deadline-driven environment

Strong verbal and written communication skills

Proven ability to work collaboratively with sales teams and cross-functional stakeholders

Experience supporting logistics, invoicing, or order processing workflows

Demonstrated customer service orientation and proactive problem-solving approach

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Salary for Sales Support in Melbourne

66950 - 77250

25th percentile

66950

The candidate is new to the role or has limited experience and is building necessary skills.

50th percentile

72100

The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.

75th percentile

77250

The candidate has extensive experience and advanced skills for the role, and may also have specialised certifications.

Salary range based on three percentiles The starting salaries represent gross yearly salaries. They do not include bonuses, benefits or superannuation.

Projected salaries for related positions

Job title

25th percentile

50th percentile

75th percentile

Data Entry Officer

61800

66950

72100

Receptionist

66950

72100

Legal Administrator

66950

77250

87550

Legal Secretary

66950

77250

87550

Medical Administrator

61800

72100

87550

Medical Secretary

61800

72100

87550

Administrative Assistant

66950

72100

Administrative Coordinator

72100

77250

82400

Team Assistant

72100

77250

87550

Facilities Coordinator

77250

82400

87550

Claims Administrator

66950

72100

77250

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Our starting salary projections come from a detailed, multistep process that ensures our numbers accurately reflect the marketplace. They’re based on real compensation data for job candidates our recruiters have matched with companies across the country.

The Salary Guide from Robert Half is the original. We’ve been publishing salary forecasts since 1950, and our guide has served as a trusted source for employers, job seekers, industry associations, government and educational institutions, and national and local media.