Sales Support in Melbourne

Sales Support job description

The Sales Support role provides critical administrative and operational assistance to sales teams, ensuring smooth execution of processes, accurate data management, and timely customer support. This position plays a vital role in enabling the sales function to achieve revenue targets by maintaining efficiency and responsiveness.

Sales Support job duties and responsibilities of the job

Key responsibilities of a Sales Support role include:

Coordinating sales documentation, proposals, contracts, and pricing schedules

Managing CRM updates and maintaining accurate customer and pipeline data (e.g. Salesforce, HubSpot, Zoho)

Preparing and distributing sales reports, dashboards, and pipeline summaries for management review

Liaising with internal departments such as finance, logistics, and marketing to support sales fulfilment

Processing purchase orders, quotations, and invoices in accordance with company procedures

Scheduling meetings, demos, and follow-ups between sales representatives and clients

Responding promptly to customer queries and ensuring service levels are met

Monitoring stock levels and liaising with inventory teams to ensure product availability

Assisting with onboarding of new clients and supporting contract renewals

Maintaining sales collateral, product information, and promotional materials for team access

Supporting sales events, trade shows, and campaign logistics where required

Typical Sales Support job qualifications and requirements

A certificate or diploma in business administration, sales, or a related field is preferred, with 2–4 years’ experience in a sales coordination or administrative support role.

Proficiency with CRM systems (e.g. Salesforce, Zoho, HubSpot) and Microsoft Office suite

Strong organisational skills with attention to detail and accuracy in data entry

Experience preparing sales documentation, quotes, and client communications

Familiarity with sales reporting and performance tracking tools (e.g. Excel, Power BI)

Ability to manage multiple priorities in a fast-paced, deadline-driven environment

Strong verbal and written communication skills

Proven ability to work collaboratively with sales teams and cross-functional stakeholders

Experience supporting logistics, invoicing, or order processing workflows

Demonstrated customer service orientation and proactive problem-solving approach

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Salary for Sales Support in Melbourne

66675 - 77175

25th Percentile

66675

The candidate has little or no prior experience in the position and is still developing relevant skills.

50th Percentile

71925

The candidate has an average level of experience and has most of the necessary skills.

75th Percentile

77175

The candidate has above-average experience, has most or all the necessary skills and may have specialised qualifications.

Salary range based on three percentiles The starting salaries represent gross yearly salaries. They do not include bonuses, benefits or superannuation.

Projected salaries for related positions

Position title

25th Percentile

50th Percentile

75th Percentile

Data Entry Officer

61950

67200

71400

Receptionist

67200

69825

74025

Legal Administrator / Secretary

68250

78225

88200

Medical Administrator / Secretary

64575

75600

87675

Administrative Assistant / Coordinator

67200

69825

74025

Team Assistant

71925

77700

84000

Facilities Coordinator

76650

82425

87675

Claims Administrator

66675

71925

77175

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