IT Directors oversee all IT-related operations within an organisation. They often manage teams, supervising and mentoring both senior technicians and staff, and entry-level assistants. They ensure the smooth day-to-day function of IT departments, systems, and processes, and create and implement best practices and policies.They may also analyse the technology needs of departments, teams, and projects, and deliver strategies and solutions to meet their business goals and needs, within specified timeframes and budgets. The majority of the time, IT Directors are likely to be found managing IT staff and overseeing the smooth function of the IT department.Other common tasks include:Liaising with other business units in order to address their technology needsEnsuring the maintenance and upgrade of existing IT systemsIdentifying and addressing security vulnerabilitiesEnsuring technical support tickets and issues are resolved in a timely mannerPreparing budgets, forecasts, and performance reportsIdentifying and recommending new technology solutionsDeveloping disaster/crisis recovery strategies

What skills and qualifications should an IT Director have?

While a tertiary education in computer science or a related field is recommended, it is not a strict requirement. Instead, IT Directors should be able to demonstrate a high level of technical and managerial/leadership skills. For that reason, several years experience in a management position is advised, particularly within a technical environment.IT is a fast-paced, dynamic field. As such, IT Directors should be able to demonstrate lifelong learning and the ability to keep up-to-date with the latest trends and developments via certifications, membership to professional organisations, other professional development achievements, and active networking.Other technical skills should include:Soft skills should include:Communication (with IT and non-IT staff)Ability to work under pressureAnalytical and critical thinkingProblem solvingLeadership and mentoringInterpersonalTeamwork
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Compliance
ERP - Enterprise Resource Planning
Oracle
Project Management
Reporting
Sales
Salary for IT Director / Head of IT
167500 - 230000
25th Percentile
167500
The applicant has limited or no experience in the position and is still developing their skills. Demand: Low
50th Percentile
180000
The applicant has an average level of experience and has most of the necessary skills. Demand: Moderate
75th Percentile
230000
The applicant has above-average experience, has (nearly) all necessary skills, and may also have specialised qualifications. Demand: High
Projected salaries for related positions Position title 25th Percentile 50th Percentile 75th Percentile IT Manager 135000 153500 170000 Chief Information Officer / Chief Technology Officer 212500 265500 312500
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