<span style="text-decoration: underline;"><strong>The Company</strong></span><br /> <br /> We are seeking an experienced IT Support Engineer to provide advanced end-user and infrastructure support while acting as the local lead for site-based IT initiatives. This role combines hands-on technical support with ownership of networking coordination and on-site technology projects.<br /> <br /> <span style="text-decoration: underline;"><strong>The Role</strong></span><br /><ul><li>Oversee basic networking and infrastructure operations, including monitoring network connectivity and performance.</li><li>Provide hands-on support for Wi‑Fi and LAN troubleshooting, assist with switch and port patching, and coordinate with Network Engineering teams for escalations, incident resolution, and planned network changes.</li><li>Act as the local IT lead for site-based projects, supporting end-to-end delivery of deployments, hardware refresh programs, network uplift initiatives, and workplace technology improvements from planning through execution.</li><li>Deliver advanced technical support across Windows, macOS, and Linux environments, resolving complex incidents and service requests beyond standard first-line support scope.</li><li>Diagnose and troubleshoot hardware, operating systems, and application-level issues to ensure high availability and minimal business disruption.</li></ul><ul><li>Work closely with regional and global IT teams to ensure alignment with IT standards, security policies, and operational best practices.</li></ul><strong>Your Profile</strong>:<br /> <br /><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>3-5 years of experience in IT support or helpdesk environment.</li><li>Proven experience in an IT Support Engineer, Desktop Support, or similar role supporting heterogeneous environments.</li><li>Strong practical knowledge of LAN/Wi‑Fi troubleshooting, basic networking concepts, and infrastructure support.</li><li>Hands-on experience supporting Windows, macOS, and Linux operating systems.</li><li>Experience supporting site-based IT projects such as deployments, hardware refreshes, and office technology improvements.</li><li>Ability to operate independently on-site while coordinating effectively with remote Network and Infrastructure teams.</li></ul><ul><li>Strong problem-solving skills, clear communication, and a service-oriented mindset.</li></ul><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br /> <br /> Please send your resume, in WORD format only and quote reference number <strong>DC13408987</strong>, by clicking the apply button. Please note that only short-listed candidates will be contacted.<br /><p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG1pdHJpeS5jaGVydmluc2t5aS41NjYxMS4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We are partnering with a global consulting firm to hire a ServiceNow Developer to support ongoing platform development and enhancement initiatives. This is a hands-on role suited for someone who enjoys building scalable solutions, improving workflows, and working closely with both technical and business stakeholders.</p><p>Beyond core ServiceNow development, the role also offers exposure to broader areas such as automation and DevSecOps, making it ideal for someone looking to expand their technical scope.</p><p>This is a 12 months contract.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Gather and analyse business requirements, translate them into technical designs, and estimate delivery efforts</li><li>Design, develop, and customise ServiceNow modules including ITSM, CMDB, ITAM, and ITOM</li><li>Build and enhance platform components such as workflows, business rules, client scripts, UI policies, and catalog items</li><li>Perform data-related tasks including analysis, transformation, validation, and integration across multiple sources</li><li>Develop and maintain dashboards and reporting solutions to provide actionable insights</li><li>Automate operational processes using scripting or programming languages</li><li>Provide technical support, including troubleshooting, optimisation, and incident resolution</li><li>Collaborate with cross-functional teams across application, infrastructure, and security</li><li>Ensure alignment with ITIL practices, governance standards, and security requirements</li><li>Maintain clear documentation for configurations, processes, and best practices</li><li>Support additional initiatives across IT operations tools and platforms where required</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Degree in Information Technology, Computer Science, or a related field</li><li>4-5 years of hands-on experience in ServiceNow development</li><li>Strong experience across ServiceNow modules such as ITSM, ITAM, CMDB, or ITOM</li><li>Proficiency in JavaScript and familiarity with scripting (Python, Shell, or PowerShell)</li><li>Experience with system integrations (REST/SOAP APIs) and data handling (transformation, validation)</li><li>Good understanding of ITIL processes and IT operations environments</li><li>Strong communication skills with the ability to work with both technical and business stakeholders</li><li>ServiceNow certifications (CSA or CAD) are preferred</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p>Please send your resume, in WORD format only and quote reference number <strong>GO</strong><strong>13413405</strong>, by clicking the apply button. Please note that only short-listed candidates will be contacted.<br /><br /><br /><p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Z2FicmllbGEub3hieS40NjI2MC4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
