<div style="text-align: justify;"><strong><span style="text-decoration: underline;">The Role<br /><br /></span></strong>This role is to establish and lead the operational foundation for the Variable Universal Life (VUL) product. The role will be responsible for building core processes, documentation standard, and maintain good external partnerships. As the primary subject matter expert for VUL operations, the individual will work closely with private banks, custodians, business partner, and internal teams to ensure a seamless end‑to‑end policy lifecycle</div><div style="text-align: justify;"> </div><div style="text-align: justify;"><ul><li>Oversee the full VUL lifecycle from application submission to policy issuance, including custodian account setup and premium funding coordination.</li><li>Resolve operational issues and ensure timely completion of all lifecycle tasks.</li><li>Establish documentation standards and risk management practices for VUL administration.</li><li>Build and maintain strong relationships with private banks, custodians, and business partners.</li><li>Act as the VUL SME supporting brokers, financial advisory firms, and bancassurance channels.</li><li>Provide operational guidance to both internal and external stakeholders.</li><li>Conduct due diligence, compliance reviews, and corporate documentation assessments during partner onboarding. Ensure alignment with internal processes, regulatory requirements, and risk guidelines.</li><li>Track, manage, and report Service Level Agreements (SLAs) across custodians, distributors, and internal teams.</li><li>Monitor key performance metrics and provide reporting to support informed decision-making.</li><li>Recommend improvements to enhance service delivery or operation process efficiency.</li><li>Perform any projects or work as assigned</li></ul></div><div style="text-align: justify;"> </div><div style="text-align: justify;"><strong><span style="text-decoration: underline;">Your Profile</span></strong></div><div style="text-align: justify;"> </div><div style="text-align: justify;"><ul><li>Bachelor's Degree with business related qualifications</li><li>10+ years in life insurance operations. Strong working knowledge of VUL products, VUL operational lifecycle and custodial structures is preferred.</li><li>Candidate with less experience maybe considered as Manager, Operations</li><li>Strong understanding of the expectations and service standards required for HNW clients</li></ul></div><div style="text-align: justify;"> </div><div style="text-align: justify;"><strong><span style="text-decoration: underline;">Apply Today<br /><br /></span></strong></div><div style="text-align: justify;">Please send your resume, in WORD format only and quote reference number <strong>LT</strong><strong>13417915</strong>, by clicking the apply button. Please note that only short-listed candidates will be contacted.<br /><br /><br /></div><p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Lucas Tan EA Registration no.: R1330519</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/THVjYXMudGFuLjAzMjcxLjEwOTE5QHJoaXNnLmFwbGl0cmFrLmNvbQ.gif">
