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6 results for Helpdesk Support Analyst jobs
- Marina Bay,
- remote
- Temporary
- 10000 - 15000 SGD / Monthly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We are supporting a global consulting firm in hiring a Senior Data Analyst to support regional analytics, reporting and business intelligence initiatives across APAC.</p><p> </p><p>This is a hands-on, senior-level role combining strong technical expertise in Power BI, data modelling and reporting with a high level of business partnering and stakeholder engagement. You will work directly with senior regional and global stakeholders, translating business requirements into meaningful analytics solutions and ensuring reporting delivers accurate, relevant and actionable insights.</p><p> </p><p>The successful candidate will be comfortable operating independently in a demanding, fast-paced environment, managing competing priorities across multiple stakeholder groups and using sound business judgment to challenge requirements, recommend solutions and influence decisions.</p><p> </p><p><strong><span style="text-decoration: underline;">This is a 6-month engagement with high potential of extension. Immediate or short-notice availability is preferred.</span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Engage directly with senior stakeholders to understand reporting needs, challenge assumptions and translate business requirements into effective analytics solutions.</li><li>Develop, enhance and maintain Power BI dashboards, reports and data visualisations to support business decision-making.</li><li>Use Microsoft Fabric, data models and underlying data sources to develop reliable and fit-for-purpose reporting solutions.</li><li>Translate business requirements into technical specifications and manage the reporting lifecycle, including development, testing, validation and stakeholder feedback.</li><li>Assess data quality and limitations, ensuring metrics and analysis provide meaningful, accurate and reliable insights.</li><li>Act as a trusted business partner, explaining findings, defending analytical approaches and recommending alternatives where requested metrics or analysis may produce misleading outcomes.</li><li>Independently manage competing priorities across multiple stakeholder groups, balancing business needs, timelines and technical constraints while setting clear expectations and following through on commitments.</li><li>Navigate challenging stakeholder conversations, resolve conflicting requests and influence outcomes through clear communication, sound judgment and practical problem-solving.</li><li>Coordinate with regional and global teams across different time zones, proactively seeking input and managing deliverables with minimal supervision.</li><li>Identify opportunities to improve reporting processes, data quality and analytics capabilities in line with business needs and best practices.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Degree in Data Science, Computer Science, Statistics, Information Systems or a related discipline.</li><li>Proven experience in a senior data analytics, business intelligence or analytics business partnering role, with the maturity and autonomy to operate independently.</li><li>Strong hands-on experience with Power BI, including dashboard development, reporting, data modelling and data visualisation.</li><li>Hands-on experience with Microsoft Fabric is a must-have, alongside a solid understanding of data architecture, data engineering and integrating multiple data sources.</li><li>Demonstrated experience working directly with senior stakeholders or executives, gathering requirements, managing expectations and communicating complex findings clearly and confidently.</li><li>Strong business acumen and analytical judgment, with the ability to challenge assumptions, identify when requested analysis may be misleading and recommend more effective solutions.</li><li>Proven ability to manage competing priorities across multiple stakeholders, navigate ambiguity and make independent decisions while balancing deadlines and business requirements.</li><li>Excellent communication, influencing and stakeholder management skills, including the confidence to handle challenging conversations and explain technical limitations in business terms.</li><li>Strong project and delivery management capabilities, with a structured approach to requirements gathering, data validation, testing, issue resolution and follow-through.</li><li>Comfortable working autonomously across regional and global teams, including stakeholders operating across different time zones.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p> </p>Please send your resume, in WORD format only and quote reference number Ref No <strong>GO</strong><strong>13513925</strong>, by clicking the apply button. Please note that only short-listed candidates will be contacted.<p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Z2FicmllbGEub3hieS44OTUyMS4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
- 2026-10-22T00:59:20Z
- Singapore River,
- remote
- Permanent
- 7000 - 8000 SGD / Monthly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an established organisation within the financial services sector. They are looking for an IT Risk & Governance Analyst to join their Singapore technology team and support the organisation's technology risk, security governance, regulatory compliance and audit activities.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Head of IT, you will support the development and maintenance of the organisation's IT governance, risk and control framework. You will work closely with technology teams, business stakeholders, compliance, risk management, internal audit and external auditors to ensure technology risks are appropriately identified, assessed and managed.</p><ul><li>Support the implementation and ongoing maintenance of IT governance, technology risk and information security policies, standards and procedures.</li><li>Conduct IT risk assessments, control reviews and compliance assessments across technology systems, infrastructure and processes.</li><li>Monitor compliance with internal technology policies and relevant regulatory requirements.</li><li>Coordinate internal audits, external audits and regulatory reviews relating to technology risk and information security.</li><li>Gather documentation and evidence required for audit and regulatory submissions.</li><li>Track technology risk issues, audit findings and remediation actions to ensure timely closure.</li><li>Support periodic reviews of IT general controls, access controls, change management, incident management and business continuity arrangements.</li><li>Assist with third-party technology and information security risk assessments.</li><li>Maintain technology risk registers, control documentation, governance reports and management dashboards.</li><li>Support information security awareness and governance initiatives.</li><li>Work with technology stakeholders to improve the organisation's overall control environment and risk management practices.</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Degree in Information Technology, Information Systems, Cybersecurity, Computer Science, Risk Management or a related discipline.</li><li>Approximately 3 to 5 years of experience in IT risk, technology governance, IT controls, IT audit, information security governance or technology compliance.</li><li>Experience within banking, securities, asset management, insurance or another regulated financial services environment is preferred.</li><li>Good understanding of IT general controls, technology risk management, information security governance and audit processes.</li><li>Familiarity with regulatory technology risk requirements and industry control frameworks would be advantageous.</li><li>Experience supporting internal audits, external audits, regulatory reviews or control-testing activities.</li><li>Strong documentation, stakeholder-management and follow-up skills.</li><li>Ability to communicate effectively with both technical and non-technical stakeholders.</li><li>Relevant certifications such as CISA, CRISC, CISSP, CISM or ISO 27001 would be advantageous but are not mandatory.</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><br />Please send your resume in WORD format only and quote reference number <strong>DC13530094</strong> by clicking the apply button. Please note that only shortlisted candidates will be contacted.<p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG1pdHJpeS5jaGVydmluc2t5aS43ODM3MS4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
- 2026-10-22T07:21:55Z
- Singapore River,
- remote
- Temporary
- 4500 - 5500 SGD / Monthly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established global multinational organisation with a strong presence across Asia Pacific. They are looking for a proactive IT Support Engineer to join their Singapore office as the main point of contact for onsite IT support. This is a great opportunity to work in an international environment, collaborating with regional and global IT teams and gaining exposure to enterprise IT standards, processes and technologies.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will look after day-to-day IT support and operations for the Singapore office, making sure users, devices and meeting facilities run smoothly. This is a hands-on role for someone who takes ownership, responds quickly and communicates clearly with users and stakeholders.</p><ul><li>Provide first-level onsite support for hardware, software, network and security issues.</li><li>Support meeting rooms, video conferencing and AV setups.</li><li>Install, configure, image, upgrade and repair laptops, desktops and peripherals.</li><li>Maintain IT asset records and support the hardware lifecycle from deployment to refresh and disposal.</li><li>Set up, maintain and troubleshoot printers and other office devices.</li><li>Support local IT projects such as hardware refreshes and office setups.</li><li>Work with regional IT teams to apply global IT policies, processes and standards.</li><li>Promote good IT and cybersecurity practices and help users get the most out of IT tools.</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Diploma or degree in Information Technology or a related field.</li><li>3-5 years of experience in desktop support, onsite IT support or service desk.</li><li>Hands-on experience with end-user devices and AV or video conferencing systems.</li><li>Networking knowledge is a plus.</li><li>Strong troubleshooting skills and a customer-focused approach.</li><li>Good communication skills in English; Mandarin is an advantage for liaising with regional stakeholders.</li><li>Proactive, responsive and comfortable working independently.</li><li>Certifications such as CompTIA A+, Network+, Microsoft or ITIL are an advantage.</li><li>Immediate or short notice availability preferred.</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume in WORD format only and quote reference number <strong>DC13538391</strong> by clicking the apply button. Please note that only shortlisted candidates will be contacted.</p><p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG1pdHJpeS5jaGVydmluc2t5aS4xMjg0OC4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
- 2026-11-05T07:38:13Z
- Singapore River,
- remote
- Temporary
- 4000 - 6500 SGD / Monthly
- <strong>The Company</strong><br /><br />We are looking for a motivated Junior IT Operations Engineer to support the day-to-day running of the company's applications and IT systems. This role will involve monitoring system performance, troubleshooting issues, supporting application changes and working with internal teams and vendors to resolve technical problems.<br /><br />This is a great opportunity for someone with a foundation in IT who is keen to learn, develop their technical skills and gain exposure to application support, systems administration and IT operations.<br /><br /><strong>The Role</strong><br /><br /><ul><li>Monitor applications, systems and scheduled jobs to ensure they run smoothly, investigating and escalating issues when required.</li><li>Troubleshoot application and system issues, review logs and assist with incident resolution.</li><li>Support application deployments, updates, testing and changes across different environments.</li><li>Assist with routine IT operations, including system configurations, access management, patching and operational checks.</li><li>Work with internal IT teams, business users and external vendors to resolve technical issues and support service requests.</li><li>Perform basic scripting and automation to improve operational efficiency.</li><li>Maintain technical documentation, operating procedures and records of system changes.</li><li>Follow IT security policies, change management processes and relevant regulatory requirements.</li></ul><br /><strong>Your Profile<br /><br />Diploma or Degree in IT, Computer Science, Software Engineering or a related discipline.</strong><ul><li>Up to 2 years of experience in IT operations, application support, systems administration or a related role. Fresh graduates with relevant internship, academic or personal project experience are welcome.</li><li>Basic understanding of Windows and/or Linux operating systems, networking and databases.</li><li>Familiarity with SQL, Git or scripting languages such as PowerShell, Python or Bash is advantageous.</li><li>Exposure to cloud platforms, application monitoring or deployment tools is a plus.</li><li>Good analytical and problem-solving skills, with a willingness to investigate issues and learn new technologies.</li><li>Good communication, organisational and documentation skills, with the ability to work collaboratively with different teams.</li><li>A proactive attitude and willingness to learn and develop within a hands-on IT operations environment.</li></ul><br /><strong>Apply Today</strong><br /><br />Please send your resume, in WORD format only and quote reference number Ref No <strong>GO13529424</strong>, by clicking the apply button. Please note that only short-listed candidates will be contacted.<p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Z2FicmllbGEub3hieS42MTA1NS4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
- 2026-10-21T06:20:18Z
- Marina Bay,
- remote
- Permanent
- 8000 - 12000 SGD / Monthly
- <div style="text-align: left;"><p><strong><span style="text-decoration: underline;">The Company<br /></span></strong>A global organisation within the transportation and supply chain sector is seeking a Pricing Analyst to join a new pricing function.<br /><br /><strong><span style="text-decoration: underline;">Your Profile </span></strong></p><ul><li>Relevant Maritime (Shipping/ Transportation/ Logistics) industry exposure can be helpful</li><li>Strong pricing and/or revenue management experience</li><li>Strong commercial mindset, with the ability to partner effectively with both business and technical teams</li><li>Resilient, resourceful and self-driven, with the ability to thrive in a fast-paced, evolving environment and operate independently</li><li>Effectively bilingual in English and Mandarin, this position will communicate with Mandarin-speaking stakeholders and review documentation in Mandarin.</li></ul><p><strong><span style="text-decoration: underline;">Job Scope<br /></span></strong>This role offers the opportunity to support pricing decisions that directly impact business performance while working alongside commercial, finance and analytics stakeholders across multiple regions. The successful candidate will be someone who combines strong analytical capabilities with sound commercial judgement and enjoys translating data into practical pricing recommendations.</p><p>You will support pricing strategy through analysis of market trends, customer behaviour, profitability and revenue performance, while helping refine pricing tools and processes used by the commercial organisation. The role requires hands-on experience working with pricing, revenue management or commercial analytics frameworks, as well as strong SQL and Excel capabilities. Candidates who have experience supporting dynamic pricing environments, working with large datasets and collaborating with both business and technical teams will be particularly relevant.<br /><br /><strong><span style="text-decoration: underline;">Apply Today<br /></span></strong>Please send your resume, in WORD format only and quote reference number <strong>GH13527725</strong>, by clicking the apply button. Please note that only short-listed candidates will be contacted.<br /><br /><br /></p></div><p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Z2VyYWxkaW5lLmhvci4wNDc1OS4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
- 2026-10-19T03:35:40Z
- Singapore River,
- remote
- Permanent
- 5000 - 7000 SGD / Monthly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our Client, one of the leading high-net-worth insurers, helps individuals and businesses build a financially secure future through trusted insurance, pension, and investment solutions. Currently they are expanding their team, in search of a Policy Services (HNW), Senior Executive.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Provide high-quality operational support and service to internal departments, intermediaries, and clients.</li><li>Process new insurance applications and policy servicing requests, including due diligence checks such as name screening, public domain searches, AMU/KYC checks, and remediation activities to understand and justify customers' Source of Wealth (SOW).</li><li>Perform accurate data entry for insurance applications and post-sales transactions.</li><li>Liaise with custodian banks on account openings and related account matters.</li><li>Manage the Customer Service mailbox and respond promptly to various correspondence, including faxes, letters, and emails, as well as handle compliant correspondence and resolutions.</li><li>Review client documentation to ensure completeness and support appropriate risk assessment.</li><li>Handle enquiries relating to insurance products and services from internal departments, intermediaries, and clients.</li><li>Prepare management reports and provide relevant administrative support.</li><li>Assist with special projects and perform other administrative duties as required.</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Minimum 5 years in policy servicing in the insurance industry, preferably with a High-Net-Worth insurance provider</li><li>Past working experience with High-Net-Worth (HNW) Clients</li><li>Good Technical CDD/ AML knowledge will be an added advantage</li><li>An independent and detailed-oriented team player who works well with its stakeholders</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume, in WORD format only and quote reference number <a href="https://rh.my.salesforce.com/a1GVT000008FAvJ?srPos=0&srKp=a1G"><strong>JA13515671</strong></a>, by clicking the apply button. Please note that only short-listed candidates will be contacted.</p><p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Jane Ang EA Registration no.: R1874000</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com.sg/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFuZS5hbmcuMDg2MzguMTA5MTlAcmhpc2cuYXBsaXRyYWsuY29t.gif">
- 2026-09-30T01:42:25Z