3 results for Helpdesk Support Analyst jobs
AI Business Analyst - 12 months
- Singapore River,
- remote
- Temporary
-
8000 - 12000 SGD / Monthly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We're looking for a Business Analyst focused on AI and process efficiency, someone who identifies where operations can be improved and develops AI-driven solutions to make that happen. This role suits someone who takes ownership, seeing an initiative through from first conversation to solution in use. This is a 12 months contract.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Work closely with stakeholders to understand current processes and identify where automation or AI can add real value.</li><li>Translate business needs into clear requirements and practical solution designs, including AI agents, workflow automation, and reporting tools.</li><li>Take ownership of initiatives end-to-end, from discovery and stakeholder workshops through solution design, testing, and rollout.</li><li>Evaluate and pilot automation and AI tools (RPA, AI agents, LLM-based tools) against specific business needs.</li><li>Build dashboards and reports that turn operational data into insights leadership can act on.</li><li>Support adoption through training and change management as new tools and processes are introduced.</li><li>Document current and future-state processes, and track the impact of changes, time saved, errors reduced, efficiency gained.</li><li>Collaborate with IT and external vendors as needed, while keeping a business-first perspective throughout.</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>5-8 years' experience in business analysis, process improvement, or transformation.</li><li>A track record of owning problems through to resolution, not just documenting requirements.</li><li>Hands-on exposure to automation and AI tools (RPA, workflow platforms, AI agents/LLM tools).</li><li>Familiarity with BI tools such as Power BI or Tableau.</li><li>Strong stakeholder management skills, with the ability to bridge business and technical conversations.</li><li>A genuinely curious, analytical mindset.</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p>Please send your resume, in WORD format only and quote reference number <strong>GO13464058</strong>, by clicking the apply button. Please note that only short-listed candidates will be contacted.<p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Z2FicmllbGEub3hieS42MjIxOC4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
- 2026-07-02T01:50:35Z
Snr Data Engineering Manager - Databricks, APAC (1 yr)
- Singapore River,
- remote
- Temporary
-
15000 - 18000 SGD / Monthly
- <span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is seeking a Senior Data Engineering Manager - Databricks, APAC to lead the design, migration, and modernization of the regional data platform. This role will move existing data platforms, pipelines, and analytics workloads onto Databricks, while building a scalable foundation for AI and Generative AI use cases across APAC.<br /><br /><span style="text-decoration: underline;"><strong>The Role</strong></span><br />- Lead the end-to-end migration of data platforms, data warehouses, data lakes, data marts, and data pipelines onto Databricks<br />- Define and implement the target lakehouse architecture using Databricks, Delta Lake, Unity Catalog, Databricks SQL, and modern data engineering patterns<br />- Own the migration roadmap, technical design, execution plan, sequencing, and cutover strategy<br />- Re-platform and modernize legacy ETL / ELT pipelines into scalable Databricks-native pipelines<br />- Build reusable frameworks for ingestion, transformation, orchestration, testing, data quality, and monitoring<br />- Establish best practices for data modelling, performance optimization, lineage, metadata management, and platform reliability<br />- Design and deploy AI and Generative AI capabilities on top of the Databricks platform<br />- Build secure and governed data foundations to support AI use cases across business functions<br />- Enable use cases such as enterprise search, natural-language querying, document intelligence, analyst copilots, and AI-assisted reporting<br />- Support Retrieval-Augmented Generation patterns using trusted enterprise data, embeddings, vector search, and governed data access<br />- Work with technology, security, and business stakeholders to define responsible AI controls including access management, data protection, auditability, monitoring, and cost controls<br />- Lead regional data engineering initiatives across APAC, ensuring delivery of platform, analytics, and AI-related projects<br />- Partner with business stakeholders to translate data needs into scalable technical solutions<br />- Work with global technology, architecture, security, analytics, and business teams to align regional delivery with enterprise standards<br />- Drive adoption of CI/CD, Git-based development, automated testing, DataOps, and production support processes<br /><br /><span style="text-decoration: underline;"><strong>Your Profile</strong></span><br />- At least 8 years of experience in data engineering, data platforms, cloud data architecture, or related technology roles<br />- Strong hands-on experience with Databricks, including lakehouse architecture, Delta Lake, Unity Catalog, Databricks SQL, workflows, and pipeline development<br />- Proven experience leading or supporting large-scale migration onto Databricks or another modern cloud data platform<br />- Strong experience designing and building data pipelines, data lakes, data warehouses, and analytics platforms<br />- Strong programming skills in SQL and Python; experience with PySpark is highly preferred<br />- Good understanding of data modelling, data governance, data quality, lineage, access control, and platform performance<br />- Experience with CI/CD, Git, automated testing, DevOps / DataOps, and production-grade data engineering practices<br />- Exposure to AI / ML / GenAI use cases including Retrieval-Augmented Generation, vector search, model serving, MLflow, or AI platform integration<br />- Experience in cloud environments such as AWS, Azure, or GCP<br />- Experience with BI / analytics tools such as Power BI, Tableau, Databricks dashboards, or similar platforms<br />- Exposure to AI governance, responsible AI, data privacy, and secure AI deployment practices<br />- Strong stakeholder management skills with the ability to work across regional and global teams<br />- Excellent communication skills and ability to explain technical concepts to technical and non-technical stakeholders<br />- Ability to operate as both a strategic platform owner and hands-on technical leader<br /><br /><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br />Please send your resume, in WORD format only and quote reference number Ref No 67020-0013460646, by clicking the apply button. Please note that only short-listed candidates will be contacted.<p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG1pdHJpeS5jaGVydmluc2t5aS45MDIxNy4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
- 2026-06-26T08:12:13Z
IT Security Director
- Singapore River,
- remote
- Permanent
-
16000 - 18000 SGD / Monthly
- <strong><span style="text-decoration: underline;">The Company<br /></span></strong><br />Our client is a growing organization undergoing a cybersecurity transformation journey. The company is committed to strengthening its security posture, enhancing cyber resilience, and building a robust governance framework to support business growth and protect critical information assets. This leadership role will be instrumental in driving enterprise-wide security initiatives and establishing a security-first culture across the organization.<br /><br /><br /><strong><span style="text-decoration: underline;">Responsibilities</span></strong><br /><ul><li>Develop and execute the organization's cybersecurity strategy, roadmap, and security transformation initiatives.</li><li>Lead information security governance, risk management, compliance, and security assurance programs.</li><li>Define and maintain security policies, standards, and control frameworks aligned with industry best practices.</li><li>Oversee security operations, vulnerability management, incident response, and cyber resilience activities.</li><li>Drive cloud security, infrastructure security, application security, and identity & access management initiatives.</li><li>Ensure compliance with regulatory, contractual, and customer security requirements.</li><li>Manage cybersecurity risk assessments, remediation programs, and third-party security risk reviews.</li><li>Lead security audits, certifications, and compliance activities, including ISO 27001 and other relevant frameworks.</li><li>Partner with business and technology stakeholders to embed security controls into operational processes and technology initiatives.</li><li>Provide regular reporting and strategic recommendations on security risks, threats, and program performance to senior leadership.</li><li>Manage cybersecurity budgets, vendor relationships, and security improvement programs.</li><li>Foster security awareness and a strong security culture across the organization.</li></ul><br /><strong><span style="text-decoration: underline;">Requirements</span></strong><br /><ul><li>Bachelor's Degree in Information Security, Cybersecurity, Information Technology, Computer Science, Engineering, or a related discipline.</li><li>Minimum 12 years of experience in information security, cybersecurity, technology risk, or related leadership roles.</li><li>Proven track record leading enterprise security programs and cybersecurity transformation initiatives.</li><li>Strong experience in security governance, cyber risk management, compliance, and audit management.</li><li>Experience managing security incidents, remediation programs, and security improvement initiatives.</li><li>Strong knowledge of security frameworks such as ISO 27001, NIST, CIS Controls, and related standards.</li><li>Experience across multiple security domains, including Security Operations, Cloud Security, IAM, Data Protection, Third-Party Risk Management, and Security Governance.</li><li>Demonstrated ability to engage executive stakeholders and influence business decisions.</li><li>Industry experience within logistics, supply chain, transportation, manufacturing, or other operationally complex environments will be advantageous.</li><li>Professional certifications such as CISSP, CISM, CRISC, CGEIT, or CCSP are highly preferred.</li><li>Excellent leadership, communication, stakeholder management, and strategic planning skills.</li></ul><br /><strong><span style="text-decoration: underline;">Apply Today<br /></span></strong><br />Please send your resume, in WORD format only and quote reference number <strong>DC13464752</strong>, by clicking the apply button. Please note that only short-listed candidates will be contacted.<p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG1pdHJpeS5jaGVydmluc2t5aS43ODY3Ny4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
- 2026-07-02T04:37:49Z