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4 results for Helpdesk Support Analyst jobs

IT Support Engineer (6-month contract)
  • Singapore,
  • remote
  • Temporary
  • 5000 - 6000 SGD / Monthly
  • <span style="text-decoration: underline;"><strong>The Company</strong></span><br /> <br /> We are seeking an experienced IT Support Engineer to provide advanced end-user and infrastructure support while acting as the local lead for site-based IT initiatives. This role combines hands-on technical support with ownership of networking coordination and on-site technology projects.<br /> <br /> <span style="text-decoration: underline;"><strong>The Role</strong></span><br /><ul><li>Oversee basic networking and infrastructure operations, including monitoring network connectivity and performance.</li><li>Provide hands-on support for Wi‑Fi and LAN troubleshooting, assist with switch and port patching, and coordinate with Network Engineering teams for escalations, incident resolution, and planned network changes.</li><li>Act as the local IT lead for site-based projects, supporting end-to-end delivery of deployments, hardware refresh programs, network uplift initiatives, and workplace technology improvements from planning through execution.</li><li>Deliver advanced technical support across Windows, macOS, and Linux environments, resolving complex incidents and service requests beyond standard first-line support scope.</li><li>Diagnose and troubleshoot hardware, operating systems, and application-level issues to ensure high availability and minimal business disruption.</li></ul><ul><li>Work closely with regional and global IT teams to ensure alignment with IT standards, security policies, and operational best practices.</li></ul><strong>Your Profile</strong>:<br /> <br /><ul><li>Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li>3-5 years of experience in IT support or helpdesk environment.</li><li>Proven experience in an IT Support Engineer, Desktop Support, or similar role supporting heterogeneous environments.</li><li>Strong practical knowledge of LAN/Wi‑Fi troubleshooting, basic networking concepts, and infrastructure support.</li><li>Hands-on experience supporting Windows, macOS, and Linux operating systems.</li><li>Experience supporting site-based IT projects such as deployments, hardware refreshes, and office technology improvements.</li><li>Ability to operate independently on-site while coordinating effectively with remote Network and Infrastructure teams.</li></ul><ul><li>Strong problem-solving skills, clear communication, and a service-oriented mindset.</li></ul><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br /> <br /> Please send your resume, in WORD format only and quote reference number <strong>DC13408987</strong>, by clicking the apply button. Please note that only short-listed candidates will be contacted.<br /><p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&amp;data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&amp;reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG1pdHJpeS5jaGVydmluc2t5aS41NjYxMS4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
  • 2026-03-27T05:29:05Z
Business Analyst (6 month contract)
  • Singapore,
  • remote
  • Permanent
  • 7000 - 8000 SGD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We are supporting a Financial Services organisation in hiring a Business Analyst to support business and technology initiatives within a regulated environment. The role will work closely with business stakeholders, technology teams, and vendors to gather requirements, analyse processes, and support delivery of system and operational enhancements.<strong><span style="text-decoration: underline;"><br /> The Role</span></strong></p><ul><li>Gather, analyse, and document business requirements across stakeholders</li><li>Work with business users and technology teams to translate requirements into functional specifications</li><li>Support end‑to‑end delivery of initiatives including requirement validation, UAT coordination, and implementation support</li><li>Analyse current‑state and future‑state business processes and identify gaps and improvement opportunities</li><li>Facilitate workshops, discussions, and walkthroughs with stakeholders</li><li>Ensure requirements align with regulatory, risk, and governance standards within Financial Services</li><li>Maintain documentation such as BRDs, FRDs, user stories, process flows, and change requests</li></ul><ul><li>Provide regular updates and support to project managers and delivery teams</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong><span style="text-decoration: underline;">:</span></p><ul><li>Proven experience as a Business Analyst, ideally within Financial Services or a regulated environment</li><li>Strong experience in requirements gathering, documentation, and stakeholder management</li><li>Good understanding of system delivery lifecycles (Agile, Waterfall, or hybrid)</li><li>Comfortable working with both business and technical stakeholders</li><li>Strong analytical, communication, and documentation skills</li></ul><ul><li>Experience supporting change initiatives, system enhancements, or enterprise platforms</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p>Please send your resume, in WORD format only and quote reference number <strong>DC13408095</strong>, by clicking the apply button. Please note that only short-listed candidates will be contacted.<p><strong>c</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&amp;data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&amp;reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG1pdHJpeS5jaGVydmluc2t5aS40MTE5Ni4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
  • 2026-03-25T05:06:53Z
Data Analyst (10 month contract)
  • Singapore,
  • remote
  • Permanent
  • 7000 - 8000 SGD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We are supporting a Financial Services organisation in hiring a Contract Data Analyst to support reporting, insights, and operational analytics initiatives within a regulated environment. The role will work closely with technology, risk, and business teams to extract, analyse, and visualise data, with a strong focus on Power BI dashboards and data sourced from platforms such as ServiceNow.<strong><span style="text-decoration: underline;"><br /> </span></strong></p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Analyse, validate, and translate business and operational data into meaningful insights and reports</li><li>Develop and enhance Power BI dashboards, reports, and data models for management and stakeholder consumption</li><li>Extract and work with data from ServiceNow and other enterprise systems</li><li>Perform data cleansing, transformation, and validation to ensure accuracy and integrity</li><li>Collaborate with business, technology, and risk teams to understand reporting and analytics requirements</li><li>Support ongoing reporting, ad‑hoc analysis, and data enhancement initiatives</li><li>Ensure data outputs align with internal governance, controls, and Financial Services standards</li></ul><ul><li>Document data definitions, logic, and reporting processes where required</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong><span style="text-decoration: underline;">:</span></p><ul><li>Experience as a Data Analyst, ideally within Financial Services or a regulated environment</li><li>Strong hands‑on experience with Power BI, including dashboard development and data modelling</li><li>Practical exposure to ServiceNow data, reporting, or integrations</li><li>Solid understanding of data analysis, reporting, and basic ETL concepts</li><li>Strong attention to detail with a focus on data accuracy and consistency</li><li>Ability to work with both technical teams and non‑technical business stakeholders</li></ul><ul><li>Comfortable working in a contract, delivery‑focused environment</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p>Please send your resume, in WORD format only and quote reference number <strong>DC13408093</strong>, by clicking the apply button. Please note that only short-listed candidates will be contacted.<p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&amp;data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&amp;reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG1pdHJpeS5jaGVydmluc2t5aS42NjMxNS4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
  • 2026-03-25T05:10:07Z
Senior IT Support Engineer
  • Marina Bay,
  • remote
  • Permanent
  • 8000 - 12000 SGD / Monthly
  • <div style="text-align: justify;"><strong><span style="text-decoration: underline;">The Company<br /></span></strong> </div><div style="text-align: justify;">Our client is a top‑tier technology company seeking a Senior IT Support Engineer to support complex IT environments across end‑user systems and platforms. This role requires strong hands‑on technical expertise, excellent communication skills, and the ability to operate in a fast‑paced, enterprise‑level setup.</div><div style="text-align: justify;"><strong><span style="text-decoration: underline;"><br />The Role</span></strong></div><div style="text-align: justify;"><ul><li>Provide advanced IT support across macOS, Windows, and Linux environments</li><li>Support and maintain complex IT infrastructures in a corporate or enterprise setting</li><li>Troubleshoot hardware, software, and system issues across multiple operating systems</li><li>Act as an escalation point for complex technical issues</li><li>Support users with a high level of professionalism and clear communication</li><li>Work with ServiceNow for ticketing, incident, and request management</li><li>Perform basic network troubleshooting (LAN/WAN, DNS, DHCP, VPN concepts)</li><li>Collaborate with internal IT teams to improve system stability and user experience</li></ul></div><div style="text-align: justify;"> </div><div style="text-align: justify;"><strong><span style="text-decoration: underline;">Your Profile</span></strong></div><div style="text-align: justify;"><ul><li>Minimum 5 years of experience in IT Support within complex IT environments</li><li>Strong hands on knowledge of: macOS Windows Linux</li><li>Experience supporting enterprise end user environments</li><li>Solid communication skills, able to engage with both technical and non-technical users</li><li>Basic networking knowledge (troubleshooting and diagnostics)</li><li>Experience working with ServiceNow or similar ITSM tools</li></ul></div><div style="text-align: justify;"> </div><div style="text-align: justify;"><strong><span style="text-decoration: underline;">Apply Today<br /><br /></span></strong></div><div style="text-align: justify;">Please send your resume, in WORD format only and quote reference number <strong>DC13421034</strong>, by clicking the apply button. Please note that only short-listed candidates will be contacted.</div><p><strong>Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Dmitriy Chervinskyi EA Registration no.: R22108655</strong></p><p style="font-weight: 400;"><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.sg/privacy-statement&amp;data=05|01|[email protected]|a704709f3e5e4135b4b908db1acdb224|16532572d5674d678727f12f7bb6aed3|0|0|638133242986558673|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=4ne9OboB4DMI9BmsR9zOrKN9nkRzNmyhjJQOfknYLSA=&amp;reserved=0">https://www.roberthalf.com.sg/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG1pdHJpeS5jaGVydmluc2t5aS42MTg2OS4xMDkxOUByaGlzZy5hcGxpdHJhay5jb20.gif">
  • 2026-04-16T06:29:23Z