<p>We are seeking a <strong>Microsoft Dynamics 365 Technical Consultant</strong> (m/f/x) for our client in the area of <strong>Amsterdam</strong> to design, configure, and optimize the client's customer service platforms. In this impactful role, you'll work with the latest Microsoft technologies, drive technical evolution, and integrate cutting-edge AI to create seamless experiences for both users and clients.</p><p><strong>What you'll do as a Microsoft Dynamics 365 Technical Consultant:</strong></p><ul><li><strong>Architect</strong> and <strong>implement</strong> scalable configurations within Dynamics 365, prioritizing reliability and performance</li><li>Develop and maintain Power Automate workflows, custom connectors, and backend integrations</li><li>Deploy and fine-tune AI tools including Copilot, chatbots, and virtual agents</li><li>Lead migrations from legacy systems, including data mapping and validation</li><li><strong>Monitor system health</strong>, troubleshoot issues, and implement system improvements</li><li>Manage security configurations, roles, and access controls in line with enterprise standards</li><li>Collaborate with cross-functional teams to deliver robust technical solutions</li></ul><p><strong>Your background:</strong></p><ul><li>Experience in<strong> technical configuration and development within Dynamics 36</strong></li><li>Proficient with Power Platform (Power Automate, Power Apps) and Azure services</li><li>Familiar with AI tools in customer service (Copilot, chatbots)</li><li>Solid understanding of security, compliance, and RBAC</li><li>Analytical problem solver</li><li>Fluent in <strong>English</strong>; German is a plus</li></ul><p><strong>Offer:</strong></p><ul><li>Hybrid work model: 4 days from home, 1 day in the office</li><li>Salary: Up to<strong> €80,000 gross per year</strong></li><li><strong>26 days of paid holiday</strong> annually</li><li>Fully paid pension plan</li><li>Join a truly international community and enjoy a flexible, collaborative work environment.</li></ul><p><strong>Interested?</strong></p><p>Are you the <strong>Microsoft Dynamics 365 Technical Consultant</strong><strong> </strong>our client is looking for? Please apply today!</p><p><em>Robert Half Nederland B.V. en Robert Half International B.V. verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op </em><em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.nl/nl/privacyverklaring&amp;data=04|01|[email protected]|56cb8534b89446420eb408d9e4c65590|16532572d5674d678727f12f7bb6aed3|0|0|637792362770669701|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&amp;sdata=TuGWIRvffv0EF7Cc6bKJUI9/Of9BcvO9340/p1cipbg=&amp;reserved=0">https://www.roberthalf.nl/nl/privacyverklaring</a></em><em>. Indien u vragen heeft omtrent de verwerking van uw persoonsgegevens kan u steeds contact met ons opnemen via </em><em><a href="mailto:[email protected]">[email protected]</a></em><em>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi44MjMxOC4xMDkxN0ByaGlubC5hcGxpdHJhay5jb20.gif">