<p>Business Process Engineer - Banking Transformation</p><p> </p><p>Role Overview:</p><p>Are you passionate about optimizing business operations and advancing digital transformation in the financial services industry? We are looking for a Business Process Engineer with demonstrated skills in process redesign, analysis, and implementation to elevate our core banking functions. In this role, you'll be the linchpin for improving customer journeys, regulatory compliance, and operational outcomes by refining and rethinking our end-to-end banking processes, such as onboarding, lending, payments, and support services.</p><p> </p><p>What You'll Do:</p><ul><li>Evaluate and document current processes across retail, commercial, and digital banking, highlighting opportunities for improvement and cost savings.</li><li>Develop innovative, efficient, and user-friendly solutions for core banking workflows, enhancing customer satisfaction and aligning with the organization's strategic direction.</li><li>Champion process improvement projects, from initial analysis to delivery, partnering with diverse stakeholders-product, risk, compliance, operations, and IT teams-to drive operational excellence.</li><li>Take responsibility for process mapping, design documentation, and project timelines using tools and standards like ARIS, Visio, BPMN, or Lean Six Sigma.</li><li>Collaborate closely with risk and compliance leaders to ensure every process meets applicable regulations (e.g., KYC, AML, GDPR) and internal audit standards.</li><li>Translate process design requirements into functional specs for system enhancement, automation tools, and data dashboards, guaranteeing seamless integration across platforms.</li><li>Harness the power of digital tools (such as RPA, OCR, and workflow automation) to streamline processes, improve productivity, and strengthen profit margins.</li><li>Track, measure, and analyze process performance using data visualization and analytics-implementing corrective actions and continuous improvements as required.</li><li>Drive adoption of industry best practices and the latest technology innovations to foster operational agility and future-proof the business.</li><li>Facilitate clear communication on new process initiatives and coordinate stakeholders through change management and successful rollout.</li></ul><p> </p><p>Who You Are:</p><ul><li>Adaptable and energized by problem-solving in a fast-paced, evolving environment.</li><li>Curious and proactive, with a passion for continuous learning and process innovation.</li><li>Outstanding collaborator and communicator, keen to build positive relationships and drive change across multifunctional teams.</li><li>Data-driven and analytical, yet imaginative in finding solutions to complex challenges.</li></ul><p> </p><p>Your Background:</p><ul><li>Strong knowledge of banking operations, products, and digital channels (such as savings, credit, loan origination, trade finance, payments).</li><li>Hands-on experience in process reengineering or transformation within regulated financial institutions preferred.</li><li>Understanding of regulatory frameworks (e.g., Basel, KYC/AML, FATCA, PSD2) and industry compliance standards.</li><li>Familiarity with financial technology platforms (e.g., core banking systems, CRM, ECM, SWIFT, Bloomberg) and their integration.</li><li>Experience with process design methodologies (Lean, Six Sigma, BPMN) and proficiency in process modeling tools (e.g., Visio, ARIS, Signavio).</li><li>Exposure to RPA, AI/ML, and other automation/analytics technologies is a plus.</li><li>Strong ability to leverage data for decision-making and deliver measurable business value.</li><li>Bachelor's or Master's degree in relevant fields such as Engineering, Finance, Business, or Information Systems.</li></ul><p> </p><p>What's in It for You:</p><ul><li>Work in a dynamic, multicultural team focused on innovation, creativity, and teamwork.</li><li>30 vacation days plus a comprehensive benefits package, including an annual appreciation bonus, pension plan, laptop, mobile phone, and employer-supported health insurance.</li><li>Generous educational budget and opportunities for continuous learning and professional growth.</li><li>A culture that values new ideas, supports out-of-the-box thinking, and encourages collaboration at every level.</li></ul><p> </p><p><em>Robert Half Nederland B.V. en Robert Half International B.V. verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. 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