<p>Security Governance</p><ul><li>Security Education: Support security awareness measures targeting risks associated with the use of generative AI, such as information leaks, unauthorized data entry, and model abuse. We create educational content, plan and implement employee training, assess understanding, and propose improvements.</li><li>NIS2 Directive Compliance: Evaluate governance, risk management, incident reporting systems, supply chain security, and more. Implement management measures, operational processes, and management responsibility systems based on NIS2 requirements.</li></ul><p>Engineering</p><ul><li>Device authentication: Utilizes device certificates, MDM integration, and hardware-based identification information (TPM, etc.) to help prevent access from unauthorized or unregistered devices.</li><li>Strengthening remote access security: Based on zero trust, supports the implementation of MFA, device authentication, network isolation, and access control policy optimization.</li><li>Strengthening security of AD domain and PC local administrator privileges: Minimizing privileged accounts, deleting unnecessary accounts, protecting authentication information, and centralizing local administrator password management using LAPS, etc. Support for reducing the risk of privilege abuse and authentication information leakage.</li></ul><p>Application</p><ul><li>Strengthening authentication methods: Review authentication methods and help reduce the risk of unauthorized logins and credential leaks.</li><li>Support for strengthening cloud security: Support for the implementation and operation of CSPM. Detecting configuration errors, visualizing compliance violations, vulnerability management, continuous monitoring, etc.</li><li>Support for standardizing password and secret management and implementing remote support solutions: Protecting privileged accounts and application secrets, implementing vault management, and supporting the establishment of regular rotation operations, etc. Support for the implementation of remote support solutions.</li></ul><p>SecOps</p><ul><li>Sentinel POC and Microsoft security infrastructure development: Strengthening access with Entra ID, integrating protection and detection with Defender, and supporting the implementation and operation of SIEM/SOAR with Sentinel.</li><li>AI-based security process automation: Leveraging AI technology to support the automation of operational processes such as security monitoring, incident response, threat analysis, and TPRM.</li><li>Evilginx implementation and operation support: Building, configuring, and operating the Evilginx environment, providing the environment necessary for verifying phishing attack methods, and providing technical support.</li></ul><p> </p><p>Reference No.: 06940-0013322943</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy" target="_blank">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/bHVrZS5mdXJuaXZhbC42ODQzMC4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
<p>Responsibilities:</p><ul><li>Set reliability targets and error budgets, define and measure SLIs, and lead ongoing enhancements of SLOs.</li><li>Participate in on-call rotations to handle incident triaging and provide emergency responses.</li><li>Establish organization-wide processes for incident management, conduct training on incident response, and drive improvements.</li><li>Evaluate critical user journeys and dependencies, deliver architectural recommendations, and promote operational best practices.</li><li>Conduct cost engineering, identify opportunities for optimization, and take ownership of capacity planning.</li><li>Create solutions focused on change management, monitoring, and disaster recovery strategies.</li></ul><p>Place to work：Tokyo</p><p>Reference No.: 06940-0013312102</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy" target="_blank">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/V2lsbC5GaXRjaC42NTcyMS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
<p>In this role, you will work on both manual testing and automation testing with a small team of 4. We build things in agile style, moves fast, and constantly update the technology!</p><ul><li>Design, develop, and maintain automated test frameworks and tools to improve test coverage and reliability.</li><li>Analyze system specifications and technical requirements to provide feedback and ensure testability.</li><li>Identify, document, and track bugs through resolution, contributing to improved product quality.</li><li>Support the team by building and maintaining CI/CD test pipelines and integrating automated tests into release workflows.</li><li>Collaborate with developers to ensure proper testing is done throughout the development lifecycle.</li><li>Help establish quality processes and best practices across the engineering team.</li></ul><p><strong>Requirements</strong></p><ul><li>2-7 years of experience in software testing, automation, or software development.</li><li>Proficient in at least one programming language (e.g., TypeScript, JavaScript, Python, or Ruby).</li><li>Hands-on experience with automated testing tools such as Playwright, Selenium, Capybara, or RSpec.</li><li>Strong understanding of testing methodologies including unit, integration, and E2E testing.</li><li>Experience writing and executing test plans and test cases, both automated and manual.</li><li>Familiarity with CI/CD pipelines and test automation integration.</li><li>Ability to work independently in ambiguous environments with a strong bias toward action.</li><li>Excellent communication and debugging skills.</li><li>Experience working with agile teams or in fast-paced startup environments.</li></ul><p><strong>Benefits</strong></p><ul><li>Competitive salary+ incentive</li><li>Remote work</li><li>Stable business and career growth</li></ul><p><strong>Location </strong></p><p>Tokyo</p><p><strong>Salary</strong></p><p>7 - 9.5 million yen</p><p> </p><p> </p><p>Reference Number: 06940-0013318767</p><p>-----</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/TmFuY3kuWXVhbi44Nzg2OC4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
<p>*Fluent level Japanese and English are required for this role.<br /><br />About the Company<br />US SaaS vendor specializes in manufacturing low-code software solutions. The products designed to help organizations improve efficiency, reduce time-to-market, mitigate risks, and drive innovation across the product lifecycle. Its open, flexible, and scalable architecture makes it a popular choice for companies across various industries, including aerospace, automotive, electronics, and consumer goods.<br /><br /><br />Why hiring<br />Expand the technical support team headcount to accommodate our growing client base<br /><br />About the Role<br />This role is to help customers succeed with the PLM (Product Lifecycle Management) solutions. You'll troubleshoot complex technical issues, manage customer upgrades, and ensure smooth product implementation across various industries including automotive, aerospace, and high-tech electronics.<br /><br />Key Responsibilities<br />1, Problem Resolution<br />-Diagnose and resolve technical issues with PLM software solutions<br />-Investigate customer problems using analytical troubleshooting methods<br />-Collaborate with development teams to identify root causes<br /><br />2, Customer Management<br />-Lead upgrade projects for customers and partners<br />-Communicate technical solutions clearly to non-technical stakeholders<br />-Ensure positive customer experience throughout support process<br /><br />3, Team Development<br />-Train and mentor new support team members<br />-Continuously expand product knowledge and technical skills<br /><br /><br />Requirements<br />+Bachelor's degree in technical field + 3-5 years relevant experience<br />+Strong analytical and problem-solving abilities<br />+Business-level fluency in Japanese and English<br />+Excellent communication skills for technical explanations<br />+Ability to manage multiple priorities effectively<br /><br />Technical Skills (preferred)<br />+C# and JavaScript programming<br />+SQL database knowledge<br />+Web application development experience<br />+SaaS support and application administration<br /><br />Benefit for you:<br />-It's a highly customized platform product tailored to client needs, where technical issues can be both unique and challenging.<br />-The role belongs to a global team (the final report line is based in the US), with close collaboration not only with APAC teams but also with teams in the US and Europe.</p><p>Reference number: 06940-0013288712</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.</em></p><hr /><p>お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。</p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uNzg2NTcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
