Search jobs now Submit your CV Create a job alert Explore how we help jobseekers Contract talent Permanent talent Learn how we work with you Executive search Finance and accounting Financial services Technology Human resources Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Robert Half blog Career development Management tips Hiring help Land that job Research & insights Browse jobs Find your next hire Our locations

18 results for Systems Administrator jobs

System Administrator (Access Management)
  • Central and Western District, Central and Western District
  • remote
  • Contract
  • 22000 - 27000 HKD / Monthly
  • <p><span style="text-decoration: underline;"><strong>The Company<br /></strong></span>Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Manage user accounts and access rights across various systems and platforms</li><li>Handle user onboarding, offboarding, and access changes based on business needs</li><li>Process and resolve access requests through ticketing systems in a timely manner</li><li>Perform periodic access reviews to ensure compliance with internal policies</li><li>Support daily IAM operations and ensure smooth system access for users</li><li>Work closely with IT and security teams to maintain access control standards</li></ul><p><br /><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Degree in Computer Science, Information Technology, or related field</li><li>Minimum 2 years of experience in IAM or IT support / system administration</li><li>Hands-on experience in user access management and account administration</li><li>Familiar with: Microsoft O365, Azure Active Directory (AAD), Active Directory (AD), ServiceNow or similar ticketing systems</li><li>Good understanding of access control and security best practices</li></ul><p><br /><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U29leS5Iby42OTczNi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
  • 2026-06-11T09:49:59Z
Infrastructure and System Analyst (Banking)
  • Kwun Tong District, Kwun Tong District
  • remote
  • Contract
  • 28000 - 35000 HKD / Monthly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is a leading bank seeking an Infrastructure &amp; System Specialist to support its enterprise IT infrastructure.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Manage, maintain, and troubleshoot Windows/Linux servers, VMware vSphere/vCenter environments, Microsoft AD services (DNS, DHCP, Group Policy, Certificate Server, Print Server), and Microsoft Exchange to ensure stable day-to-day operations.</li><li>Administer infrastructure services including Horizon VDI, Veritas NetBackup, SolarWinds, enterprise storage, and SAN environments, while supporting backup, disaster recovery, system monitoring, and performance optimization.</li><li>Perform infrastructure security and operational activities, including vulnerability remediation, system hardening, health checks, Splunk monitoring, and supporting regulatory, audit, and banking security requirements.</li><li>Maintain accurate IT asset and inventory records, ensuring servers, virtual machines, software licenses, and infrastructure components are regularly updated to support maintenance renewals and lifecycle management.</li><li>Work independently to provide BAU support, troubleshooting, documentation, automation, and infrastructure improvement initiatives, collaborating with IT, Security, Network, and Application teams when required.</li></ul><p><br /><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Minimum 3 years of hands-on infrastructure/system administration experience, ideally within banking or financial services.</li><li>Strong hands-on experience with Windows Server, Linux, VMware vCenter/vSphere, Microsoft AD services, Exchange, Horizon VDI, NetBackup, and SolarWinds.</li><li>Able to work independently and handle production support responsibilities with minimal supervision.</li><li>Experience in IT asset management and inventory maintenance is highly preferred.</li><li>Good troubleshooting, communication, and documentation skills.</li></ul><p><br /><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U29leS5Iby45MzQzNi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
  • 2026-07-10T04:08:32Z
A Financial Institution - ILAS/Life Policy Administrator
  • Hong Kong,
  • remote
  • Contract
  • 20000 - 25000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading FI, and they are seeking for an experienced Policy admin associate to join the team.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ol><li>Document Handling &amp; Verification</li></ol><ul><li>Review and verify submitted documents for completeness and accuracy</li><li>Liaise with internal teams for missing or unclear information</li><li>Ensure proper document indexing and uploading into systems</li></ul><ol><li>System &amp; Record Management</li></ol><ul><li>Maintain accurate and up-to-date records in core systems</li><li>Support data extraction and reporting when required</li></ul><ol><li>Customer &amp; Stakeholder Support</li></ol><ul><li>Participate outbound calls when necessary</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><ul><li><strong>Diploma or above in Business Administration, Insurance, or related disciplines</strong></li><li><strong>Minimum 1-3 years of experience in insurance operations or policy administration</strong></li><li><strong>Fresh graduates with relevant internship experience may be considered</strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">Technical &amp; Professional Skills</span></strong></p><ul><li>Good knowledge of insurance products and policy administration processes</li><li>Proficient in Microsoft Office (Excel, Word, Outlook)</li><li>Knowledge of ILAS products and regulatory requirements is an advantage</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference Number: </em>67010-0013439161</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxleC5MYXcuNzkwNTMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-05-18T06:21:37Z
Business Analyst (BA)
  • Central, Central and Western District
  • remote
  • Contract
  • 40000 - 45000 HKD / Monthly
  • <div class="ewa-rteLine"><strong><span class="ql-und" style="text-decoration: underline;">The Company</span></strong></div><div class="ewa-rteLine">A leading life insurance business in Hong Kong, focused on enhancing life policy administration systems and improving digital policy owner services to drive operational efficiency and customer experience.</div><div class="ewa-rteLine"> </div><div class="ewa-rteLine"><strong><span class="ql-und" style="text-decoration: underline;">The Role</span></strong></div><div class="ewa-rteLine">You will join the Life Policy Administration team on a project basis to support system changes and enhancements. The role focuses on developing policy owner service (POS) user requirements, improving workflows, and enabling automation of transactions to streamline operations.</div><div class="ewa-rteLine"> </div><div class="ewa-rteLine"><strong><span class="ql-und" style="text-decoration: underline;">Your Profile</span></strong></div><div class="ewa-rteLine"><ul><li>Minimum 5 years' experience as a Business Analyst, ideally within insurance or life administration systems</li><li>Proven ability to gather and define user requirements for system enhancements and new product features</li><li>Experience in process improvement and workflow optimisation</li><li>Exposure to automation initiatives (e.g. transaction/process automation)</li><li>Strong stakeholder management and collaboration with technical teams</li><li>Strong analytical and problem-solving skills</li></ul></div><div class="ewa-rteLine"> </div><div class="ewa-rteLine"><strong><span class="ql-und" style="text-decoration: underline;">Apply Today</span></strong></div><div class="ewa-rteLine">To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</div><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWlkZW4uUmlkbGV5Ljk3OTk0LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-06-25T07:45:02Z
Finance Business Analyst - Contract
  • Hong Kong,
  • remote
  • Contract
  • 35000 - 45000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading financial services firm within the insurance/banking sector, known for its strong market presence and ongoing investment in digital and system transformation initiatives, is looking for Finance Business Analyst to join a dynamic team. If you're looking for a role where you can make an impact, showcase your skills, and grow professionally, this might be the perfect opportunity for you.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Lead the delivery of finance system enhancement and transformation projects, from business requirement analysis through to implementation and post-go-live support.</li><li>Provide leadership and oversight to Business Analysts and project team members, ensuring high-quality deliverables and adherence to project standards.</li><li>Drive solution design workshops and collaborate with stakeholders to streamline finance processes across premium collection, reconciliation, financial reporting, and regulatory control functions.</li><li>Establish and maintain project documentation, including business requirements, functional specifications, process maps, and operational procedures.</li><li>Oversee UAT activities by reviewing test strategies, validating test scenarios, monitoring defect resolution, and ensuring successful deployment readiness.</li><li>Act as the primary point of contact between Finance, IT, and Life Operations, facilitating effective communication and stakeholder alignment throughout the project lifecycle.</li><li>Support change management and user adoption by providing guidance, training, and post-implementation support to business users.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree in finance, Accounting, Information Systems, Business Administration, or a related discipline.</li><li>Minimum 5 years of experience in Business Analysis, Project Management, or Finance Systems, with demonstrated leadership responsibilities. Financial services industry experience and familiarity with AML, compliance, or regulatory reporting requirements will be an advantage.</li><li>Proven track record leading finance system implementation, transformation, or process improvement projects.</li><li>Strong knowledge of the full project lifecycle, including requirements gathering, solution design, SIT, UAT, deployment, and post-implementation support.</li><li>Strong leadership, stakeholder management, and team supervision skills.</li><li>Excellent communication, problem-solving, and project coordination abilities.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013467835</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuNzU0ODguMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-07-10T01:55:07Z
Business Analyst - Contract
  • Hong Kong,
  • remote
  • Contract
  • 35000 - 38000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading financial services firm within the insurance/banking sector, known for its strong market presence and ongoing investment in digital and system transformation initiatives is looking for Business Analyst to join a dynamic team. If you're looking for a role where you can make an impact, showcase your skills, and grow professionally, this might be the perfect opportunity for you.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li><strong>Gather, analyze, and document user requirements and business processes</strong></li><li><strong>Draft workflow diagrams and functional specifications</strong></li><li><strong>Work closely with business users, operations teams, IT, and project stakeholders to support system and process enhancement initiatives</strong></li><li><strong>Develop and maintain test plans, test cases, and support UAT execution</strong></li><li><strong>Collaborate with internal stakeholders and IT teams to ensure smooth project delivery</strong></li><li><strong>Provide application support and troubleshooting system-related issues</strong></li><li><strong>Assist in project implementation, enhancement initiatives, and process improvements</strong></li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li><strong>Bachelor's degree in business, Information Systems, or related disciplines </strong></li><li><strong>2-5 years of Business Analyst experience in financial services, insurance, or banking </strong></li><li><strong>Strong experience in requirement gathering, workflow design, and test planning </strong></li><li><strong>Hands-on experience in UAT coordination and documentation </strong></li><li><strong>Strong analytical thinking and problem-solving skills </strong></li><li><strong>Good communication skills with the ability to engage stakeholders effectively </strong></li><li><strong>Proficient in MS Office tools (Excel, Visio, PowerPoint) </strong></li><li><strong>Good command of English and Chinese (Cantonese required)</strong></li></ul><p> </p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013459106 </em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuNzk3MTMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-06-24T02:18:13Z
A Leading life insurer - Policy Life admin (up to 28k)
  • Hong Kong,
  • remote
  • Contract
  • 20000 - 28000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A Leading life insurer - Policy Life admin (up to 28k)</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><ol><li><strong> Policy Administration &amp; Servicing</strong></li></ol><ul><li><strong>End-to-End Management: Execute the full range of policy activities, including new business applications, policy servicing, complex alterations, and claims processing.</strong></li><li><strong>Operational Excellence: Ensure all tasks are completed accurately and within Service Level Agreements (SLAs), while strictly adhering to regulatory requirements and contract provisions.</strong></li><li><strong>Data Integrity: Conduct TR name searches, perform data cleansing, and validate activity reports to ensure system accuracy.</strong></li></ul><ol start="2"><li><strong> Project Management &amp; System Enhancement</strong></li></ol><ul><li><strong>UAT &amp; Implementation: Lead or support User Acceptance Testing (UAT) for new systems, product launches (Day 1 &amp; Day 2), and portal revamps.</strong></li><li><strong>Continuous Improvement: Identify operational bottlenecks, follow through on quality assurance findings, and recommend/implement process improvements.</strong></li><li><strong>Change Management: Manage system change requests and oversee record retention exercises to maintain operational efficiency.</strong></li></ul><ol start="3"><li><strong> Stakeholder Engagement &amp; Reporting</strong></li></ol><ul><li><strong>Distribution Support: Partner closely with the Distribution team to resolve request-level issues and streamline communication.</strong></li><li><strong>Documentation: Maintain and update operational manuals, procedures, and internal forms.</strong></li><li><strong>Management Reporting: Assist in preparing regular performance reports and communications for both internal leadership and external stakeholders.</strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p><strong><span style="text-decoration: underline;">Professional Background</span></strong></p><ul><li><strong>Education: University degree preferred.</strong></li><li><strong>Experience: 3+ years in Life Insurance operations, specifically within New Business or Policy Servicing.</strong></li><li><strong>Technical Knowledge: Proven experience with fund-related transactions and a solid understanding of investment-linked products<span style="text-decoration: underline;">.</span></strong></li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference Number: 67010-0013428318</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxleC5MYXcuNTM3NDYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-06-01T01:31:36Z
Top Tier Life Insurer - Business Analyst up to 38k
  • Hong Kong,
  • remote
  • Contract
  • 30000 - 38000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team.</p><p> </p><p><strong><span style="text-decoration: underline;">The Job</span></strong></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Requirements Management:</strong> Perform business analysis, elicit, and prepare User Requirement Documents (BRD/URD) for corporate group insurance projects, aligning with the strategic needs of the Employee Benefits operations function.</li><li><strong>Solution &amp; System Design:</strong> Participate in solution design workshops; review technical and functional design documentation to ensure system capabilities meet the complex logic of group underwriting, billing, and member movement.</li><li><strong>Risk Management:</strong> Identify key issues, dependencies, and risks throughout the project lifecycle, particularly during data migration and system cutovers.</li><li><strong>Testing &amp; Quality Assurance:</strong> Prepare comprehensive test scenarios, matrixes, and test plans for <strong>User Acceptance Testing (UAT)</strong> execution, ensuring seamless handling of global accounts and multi-tier benefit schedules.</li><li><strong>Change Management &amp; Training:</strong> Prepare training materials and deliver impactful training sessions to internal operations teams, customer service representatives, and external stakeholders (e.g., HR administrators or brokers) if required.</li><li><strong>Cross-Functional Coordination:</strong> Coordinate end-to-end testing and implementation schedules across IT developers, vendors, business users, and QA testers.</li></ul><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li><strong>Education:</strong> Bachelor's degree holder in Business Administration, Information Systems, Management Investment, or related fields.</li><li><strong>Experience:</strong> * Minimum of 2 years' business analysis experience specifically within the <strong>Life and Health / Employee Benefits (Group Insurance)</strong> industry.</li><ul><li>Solid understanding of the EB product lifecycle (including group quotation, member enrollment/movement, corporate billing, and medical claims processing).</li><li>Proven experience in an <strong>EB System Revamp or Digital Transformation</strong> project is highly preferred.</li></ul><li><strong>Methodology:</strong> Strong understanding of <strong>Agile, Scrum, or hybrid methodologies</strong> for software development and sprint planning.</li><li><strong>Skills:</strong> * Strong analytical, data mapping, and problem-solving capabilities to handle complex corporate scheme structures.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>Reference Number: </em><em>67010-0013462304</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxleC5MYXcuMDE0MjguMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-07-07T03:15:44Z
Top Tier Life Insurer - Business Analyst up to 35k
  • Hong Kong,
  • remote
  • Contract
  • 30000 - 35000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li><strong>Requirements Management:</strong> Perform business analysis, elicit, and prepare User Requirement Documents (BRD/URD) for corporate group insurance projects, aligning with the strategic needs of the Employee Benefits operations function.</li><li><strong>Solution &amp; System Design:</strong> Participate in solution design workshops; review technical and functional design documentation to ensure system capabilities meet the complex logic of group underwriting, billing, and member movement.</li><li><strong>Risk Management:</strong> Identify key issues, dependencies, and risks throughout the project lifecycle, particularly during data migration and system cutovers.</li><li><strong>Testing &amp; Quality Assurance:</strong> Prepare comprehensive test scenarios, matrixes, and test plans for <strong>User Acceptance Testing (UAT)</strong> execution, ensuring seamless handling of global accounts and multi-tier benefit schedules.</li><li><strong>Change Management &amp; Training:</strong> Prepare training materials and deliver impactful training sessions to internal operations teams, customer service representatives, and external stakeholders (e.g., HR administrators or brokers) if required.</li><li><strong>Cross-Functional Coordination:</strong> Coordinate end-to-end testing and implementation schedules across IT developers, vendors, business users, and QA testers.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li><strong>Education:</strong> Bachelor's degree holder in Business Administration, Information Systems, Management Investment, or related fields.</li><li><strong>Experience:</strong> * Minimum of 2 years' business analysis experience specifically within the <strong>Life and Health / Employee Benefits (Group Insurance)</strong> industry.</li><ul><li>Solid understanding of the EB product lifecycle (including group quotation, member enrollment/movement, corporate billing, and medical claims processing).</li><li>Proven experience in an <strong>EB System Revamp or Digital Transformation</strong> project is highly preferred.</li></ul><li><strong>Methodology:</strong> Strong understanding of <strong>Agile, Scrum, or hybrid methodologies</strong> for software development and sprint planning.</li><li><strong>Skills:</strong> * Strong analytical, data mapping, and problem-solving capabilities to handle complex corporate scheme structures.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013452354 </em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxleC5MYXcuODEwOTQuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-06-10T03:06:08Z
Top Tier Life Insurer - Business Analyst up to 45k
  • Hong Kong,
  • remote
  • Contract
  • 30000 - 45000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Job</span></strong></p><ul><li>Identify and implement process improvements to enhance the efficiency of policy servicing operation.</li><li>Perform business analysis, elicit, and prepare user requirement documents for projects, in accordance with business requirements from Life Operations Policy Servicing function.</li><li>Participate in solution design ; review system design documentation to ensure the functional design meets the expectations of Life Operations.</li><li>Identify key issues and risks throughout the project cycle.</li><li>Prepare test scenarios and test plans for user acceptance test (UAT) execution.</li><li>Prepare training materials and provide training to business users.</li><li>Coordinate testing and implementation with IT, users and testers</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Person</span></strong></p><ul><li>Bachelor's degree holder of Business Administration, Information Systems or related fields.</li><li>Minimum of 4 years' business analysis experience in Life Insurance industry, with good understanding of policy servicing function.</li><li>Understanding of Agile or Scrum methodologies for software development and project management.</li><li>Experience in system revamp project is preferred.</li><li>Strong analytical anal problem-solving capability.</li><li>Team player who is able to meet tight deadline and work under pressure.</li><li>Strong communication and interpersonal skills.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013441601 </em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxleC5MYXcuMzM3MjMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-05-27T06:41:23Z
Business Analyst
  • Central and Western District, Central and Western District
  • remote
  • Contract
  • 28000 - 30000 HKD / Monthly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Collaborate with stakeholders to gather, analyze and document business requirements, user stories and acceptance criteria</li><li>Translate business needs into functional specifications for IT systems and digital platforms (eServices / EB)</li><li>Support end-to-end BA activities across EB functions including Sales, Underwriting, Administration, Claims, Finance and Customer Service</li><li>Work closely with Scrum team and IT to ensure requirements are clearly understood and delivered</li><li>Participate in agile ceremonies (sprint planning, stand-ups, reviews, retrospectives) and support backlog prioritization</li></ul><p><br /><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>4+ years of Business Analyst experience within insurance or financial services</li><li>Experience in digital / system implementation projects (e.g. eServices or process automation) is preferred</li><li>Strong exposure in requirements gathering, user stories, BRD and UAT coordination</li><li>Familiar with Agile / Scrum methodologies and tools (e.g. Jira)</li><li>Strong analytical thinking, problem-solving and business sense</li><li>Good communication skills to work with both business and IT stakeholders</li></ul><p><br /><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U29leS5Iby44NDc0Mi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
  • 2026-06-25T06:40:01Z
Senior Analyst Programmer (Java, Insurance)
  • Central, Central and Western District
  • remote
  • Contract
  • 36000 - 44000 HKD / Monthly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Leading insurance company in Hong Kong with a thriving presence across Asia and Africa.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Develop and maintain web applications using Java and jQuery</li><li>Handle BAU activities including issue fixing, system support and minor enhancementsParticipate in system design and architecture discussions</li><li>Support infrastructure-related tasks and coordinate with infra teams</li><li>Manage and liaise with vendors on delivery and issue resolution</li><li>Collaborate with internal teams for system improvements and troubleshooting</li></ul><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Solid experience in Java backend development</li><li>Familiar with jQuery and front-end development</li><li>Experience in web application development</li><li>Exposure to system design, infrastructure, and vendor management</li><li>Experience in maintenance / support environment preferred</li><li>Good attitude, proactive and willing to support BAU tasks</li></ul><p><br /><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/SmFuaWNlLllpcC4yNzQ4OC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
  • 2026-07-06T09:56:50Z
A Leading Insurer- Admin Officer, investment team (up to 25k)
  • Hong Kong,
  • remote
  • Contract
  • 20000 - 25000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ol><li><strong><span style="text-decoration: underline;"> Expense Management &amp; Financial Admin</span></strong></li></ol><ul><li>Manage, track, and process corporate expenses and travel reimbursements for the investment team in alignment with company policy.</li><li>Reconcile monthly credit card statements and corporate expense accounts.</li><li>Assist in budget tracking and flag variances or unusual expenditures to the Team Lead.</li></ul><ol start="2"><li><strong><span style="text-decoration: underline;"> Invoicing &amp; Vendor Management</span></strong></li></ol><ul><li>Oversee the end-to-end invoicing process, including verifying invoices from external vendors, legal counsel, and consultants.</li><li>Coordinate with the Finance/Accounting department to ensure timely and accurate payments.</li><li>Maintain an updated ledger of vendor contracts, subscription renewals (e.g., Bloomberg, Reuters), and processing schedules.</li></ul><ol start="3"><li><strong><span style="text-decoration: underline;"> Documentation &amp; Record Keeping</span></strong></li></ol><ul><li>Organize and maintain confidential investment documentation, including NDAs, Term Sheets, KYC/compliance records, and portfolio performance reports.</li><li>Ensure the team's digital filing system (SharePoint, Google Drive, or internal CRM) is structured, secure, and easily searchable.</li><li>Assist in formatting, proofreading, and preparing presentation decks or meeting minutes for investment committee reviews.</li></ul><ol start="4"><li><strong><span style="text-decoration: underline;"> Team Operational Support</span></strong></li></ol><ul><li>Coordinate schedules, complex calendar management, and travel arrangements for investment professionals.</li><li>Act as the primary internal liaison between the Investment Team and support functions like Finance, Legal, and HR.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Experience: 2-5 years of administrative or operational experience, ideally within banking, private equity, asset management, or corporate finance.</li><li>Education: Bachelor's degree in Business Administration, Finance, or a related discipline is preferred.</li></ul><p> </p><ul><li><strong><span style="text-decoration: underline;">Technical Skills:</span></strong></li><ul><li>Proficiency in MS Office (especially Excel for expense tracking and PowerPoint for presentations).</li><li>Familiarity with expense management software (e.g., Concur, Expensify) and basic accounting/invoicing workflows.</li></ul></ul><p> </p><ul><li><strong><span style="text-decoration: underline;">Soft Skills:</span></strong></li><ul><li>High level of discretion and trustworthiness when handling sensitive financial and investment data.</li><li>Excellent organizational skills with the ability to prioritize tasks under tight deadlines.</li><li>Strong verbal and written communication skills to interface effectively with senior management and external vendors.</li></ul></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013466238 </em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxleC5MYXcuNjcyMzYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-07-07T05:29:08Z
Data Business Analyst - Contract
  • Hong Kong,
  • remote
  • Contract
  • 35000 - 45000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading financial services firm within the insurance/banking sector, is looking for a Business Analyst to support CDE project and data governance initiatives. This role will work closely with business users, data teams, and IT to drive project delivery and improve data quality and processes.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li><strong>Support data governance and Critical Data Element (CDE) projects </strong></li><li><strong>Gather, analyse, and document business and data requirements </strong></li><li><strong>Draft workflow diagrams, process documentation, and functional specifications </strong></li><li><strong>Develop test plans, test cases, and coordinate UAT activities </strong></li><li><strong>Liaise with stakeholders across business, IT, and data teams </strong></li><li><strong>Assist in project implementation, process enhancement, and data quality improvement initiatives</strong></li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li><strong>Bachelor's degree in business, Information Systems, Data Analytics, or related disciplines </strong></li><li><strong>2-6 years of relevant experience in financial services, banking, or insurance </strong></li><li><strong>Hands-on experience in business analysis, requirement gathering, and project delivery </strong></li><li><strong>Exposure to data-related projects such as data governance, data management, or reporting </strong></li><li><strong>Experience in drafting workflows and test plans is essential </strong></li><li><strong>Strong analytical and problem-solving skills with good attention to detail </strong></li><li><strong>Excellent communication and stakeholder management skills </strong></li><li><strong>Proficient in MS Office tools (Excel, Visio, PowerPoint) </strong></li><li><strong>Good command of English and Chinese</strong></li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013459102</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuNDQ2MzcuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-06-24T02:46:50Z
Fund Accountant (50 - 60K, Hedge Fund House)
  • Hong Kong,
  • remote
  • Permanent
  • 50000 - 60000 HKD / Monthly
  • <p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Calculate and maintain daily/monthly Net Asset Value (NAV) for hedge funds, ensuring accuracy and timely reporting.</li><li>Perform fund accounting activities, including portfolio valuation, accruals, income allocation, and profit &amp; loss reconciliation.</li><li>Reconcile cash, trades, positions, and securities balances with prime brokers, custodians, and counterparties.</li><li>Review and process complex financial instruments, including equities, fixed income, derivatives, OTC products, and structured products.</li><li>Prepare financial statements, investor reports, capital account statements, and regulatory filings in accordance with applicable accounting standards.</li><li>Coordinate with portfolio managers, administrators, auditors, brokers, and external service providers regarding fund operations and reporting matters.</li><li>Support fund launches, audits, tax reporting, and year-end closing processes.</li><li>Identify and resolve accounting discrepancies while enhancing internal controls, operational processes, and reporting efficiency.</li></ul><p><strong> </strong></p><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Bachelor's degree in Accounting, Finance, or related discipline.</li><li>CPA/ACCA or equivalent qualification preferred.</li><li>Experience in hedge fund accounting, fund administration, asset management, or financial services.</li><li>Strong knowledge of NAV calculation, trade lifecycle, and financial instruments.</li><li>Familiarity with systems such as Geneva, Advent, Investran, Enfusion, or Bloomberg.</li></ul><p> </p><p> </p><p><em>Reference No. 67010-0013461499</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGVyZWsuTmdhaS45MDQ3MC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
  • 2026-06-29T05:51:20Z
Project Support
  • Central and Western District, Central and Western District
  • remote
  • Contract
  • 18000 - 23000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A leading life insurance group in Hong Kong, currently delivering a major business integration programme following a recent acquisition. Join at a pivotal moment as the team migrates policies and processes onto a unified platform.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><p>Join the Life Operations - Underwriting team as a junior contract hire, working on a 12-month integration project. You'll play a key part in ensuring smooth transition of policies, processes, and customer-facing forms.</p><p><br /><strong><span style="text-decoration: underline;">Key responsibilities:</span></strong></p><ul><li>Monitor and track system changes throughout the integration</li><li>Review and update paper form changes</li><li>Support BAU underwriting operations and administrative tasks</li><li>Coordinate with internal teams to spot gaps and flag issues</li><li>Provide general admin support to the underwriting team</li></ul><p><strong>Your Profile</strong></p><ul><li>1-3 years of working experience (banking or insurance background preferred)</li><li>No underwriting experience required - training provided</li><li>Fast learner with a switched-on, proactive attitude</li><li>Strong attention to detail and able to manage multiple admin tasks</li><li>Cantonese speaking is a must</li><li>Comfortable working in a fast-paced, project-driven environment</li></ul><p><strong><span style="text-decoration: underline;">The Offer</span></strong></p><ul><li>12-month contract, start ASAP</li><li>Work location: Quarry Bay (Grade A office tower)</li><li>Exposure to a high-profile insurance integration project</li><li>Competitive contract rate + renewal potential</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2xhdWRpYS5DaGV1bmcuNjQ5MjEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-06-12T05:53:27Z
IT Director (Retail I Regional exposure)
  • Central and Western District, Central and Western District
  • remote
  • Permanent
  • 100000 - 110000 HKD / Monthly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Reputable MNC.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Define and execute regional IT strategy and roadmap, aligned with business objectives across markets</li><li>Oversee full spectrum of IT functions, including:<ul><li>IT infrastructure (cloud, network, security, end-user computing)</li><li>Enterprise applications (ERP, CRM, POS, digital platforms)</li><li>Business transformation and technology-driven projects</li><li>Data and analytics tools to support commercial decision-making</li></ul></li><li>Lead and deliver large-scale transformation initiatives, ensuring alignment with business priorities and timelines</li><li>Act as a trusted advisor to senior leadership, providing strategic insights on technology investments and innovation</li><li>Drive strong stakeholder management across business units, regional leadership, and global teams</li><li>Manage relationships with external vendors and technology partners, ensuring quality delivery, cost efficiency, and governance</li><li>Build, lead, and develop a high-performing IT team across multiple locations</li><li>Establish robust IT governance, risk management, and compliance frameworks</li><li>Drive continuous improvement in IT operations, service delivery, and system reliability</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, or related discipline</li><li>12+ years of IT experience, with proven track record in regional leadership roles</li><li>Strong background in retail / consumer-facing industry (e.g. retail, e-commerce, F&amp;B, lifestyle)</li><li>Extensive experience across IT infrastructure, enterprise applications, and business systems</li><li>Demonstrated experience in leading business transformation and digital initiatives</li><li>Strong exposure to data and analytics platforms/tools</li><li>Exceptional stakeholder management and communication skills, with experience engaging C-suite and senior leadership</li><li>Proven ability in team leadership and people management, including managing regional or distributed teams</li><li>Solid experience in vendor management, including negotiation and delivery governance</li></ul><ul><li>Strategic mindset with strong execution capability</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference Number: </em>67010-0013449315</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VmljdG9yaWEuVHNhbmcuMTgxODUuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
  • 2026-06-04T08:54:56Z
IT Infra Operation Manager - Insurance
  • Central and Western District, Central and Western District
  • remote
  • Contract
  • 28000 - 40000 HKD / Monthly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Manage IT operation systems (incl. ServiceNow) for add/move/change requests and BAU support</li><li>Maintain and enhance service request forms, workflows, reporting, and automation</li><li>Monitor service request processes, identify gaps, and drive fixes/improvements</li><li>Coordinate IT disaster recovery (DR) drills</li><li>Manage and track IT release calendar and communications</li><li>Oversee release activities and coordinate with app, infra, and security teams to ensure smooth execution</li></ul><p><br /><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Degree in Computer Science, IT, or related</li><li>3+ years in IT operations (financial/banking preferred)</li><li>Solid knowledge of ITIL (change, incident, problem management)</li><li>Hands-on experience with ServiceNow</li><li>Exposure to ITSM processes, service requests, release, and automation tools is a plus</li><li>Experience in workflow/automation or DR drills is an advantage</li><li>Strong coordination and communication skills across stakeholders</li><li>Willing to provide occasional after-hours support</li></ul><p><br /><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U29leS5Iby40NzczMC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
  • 2026-05-19T03:57:44Z