13 results for Systems Administrator jobs

System Administrator (Access Management)

Central and Western District, Central and Western District
remote
Contract
22000 - 27000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.The Role<ul><li>Manage user accounts and access rights across various systems and platforms</li><li>Handle user onboarding, offboarding, and access changes based on business needs</li><li>Process and resolve access requests through ticketing systems in a timely manner</li><li>Perform periodic access reviews to ensure compliance with internal policies</li><li>Support daily IAM operations and ensure smooth system access for users</li><li>Work closely with IT and security teams to maintain access control standards</li></ul> Your Profile<ul><li>Degree in Computer Science, Information Technology, or related field</li><li>Minimum 2 years of experience in IAM or IT support / system administration</li><li>Hands-on experience in user access management and account administration</li><li>Familiar with: Microsoft O365, Azure Active Directory (AAD), Active Directory (AD), ServiceNow or similar ticketing systems</li><li>Good understanding of access control and security best practices</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contactedBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby42OTczNi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-06-11T09:50:01Z

A Financial Institution - ILAS/Life Policy Administrator

Hong Kong,
remote
Contract
20000 - 25000 HKD / Monthly
The CompanyOur client is a leading FI, and they are seeking for an experienced Policy admin associate to join the team. The Role<ol><li>Document Handling & Verification</li></ol><ul><li>Review and verify submitted documents for completeness and accuracy</li><li>Liaise with internal teams for missing or unclear information</li><li>Ensure proper document indexing and uploading into systems</li></ul><ol><li>System & Record Management</li></ol><ul><li>Maintain accurate and up-to-date records in core systems</li><li>Support data extraction and reporting when required</li></ul><ol><li>Customer & Stakeholder Support</li></ol><ul><li>Participate outbound calls when necessary</li></ul> Your Profile <ul><li>Diploma or above in Business Administration, Insurance, or related disciplines</li><li>Minimum 1-3 years of experience in insurance operations or policy administration</li><li>Fresh graduates with relevant internship experience may be considered</li></ul> Technical & Professional Skills<ul><li>Good knowledge of insurance products and policy administration processes</li><li>Proficient in Microsoft Office (Excel, Word, Outlook)</li><li>Knowledge of ILAS products and regulatory requirements is an advantage</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013439161By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuNzkwNTMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-05-18T06:21:42Z

System Analyst (.NET) - Insurance - Contract

Quarry Bay, Eastern District
remote
Contract
40000 - 45000 HKD / Monthly
The Company Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.The Role * Perform system design, feasibility studies, and prepare program specifications. * Lead development, testing, implementation, support, and enhancement initiatives. * Prepare documentation including requirements, technical specifications, and user manuals. * Coordinate with IT, user teams, and vendors on deployment and ad hoc duties. Your Profile * At least 7 years of coding experience in.NET and MS SQL, with solid SDLC knowledge. * Strong communication, analytical, and problem solving skills; able to work under pressure. * Knowledge of life insurance workflows is preferred. * Positive attitude, team player, fluent in English, Cantonese, and Mandarin.Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U3VraS5XdS4yMTEzNy4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-05-05T09:53:09Z

A Leading life insurer - Policy Life admin (up to 28k)

Hong Kong,
remote
Contract
20000 - 28000 HKD / Monthly
The CompanyA Leading life insurer - Policy Life admin (up to 28k) The Company<ol><li> Policy Administration & Servicing</li></ol><ul><li>End-to-End Management: Execute the full range of policy activities, including new business applications, policy servicing, complex alterations, and claims processing.</li><li>Operational Excellence: Ensure all tasks are completed accurately and within Service Level Agreements (SLAs), while strictly adhering to regulatory requirements and contract provisions.</li><li>Data Integrity: Conduct TR name searches, perform data cleansing, and validate activity reports to ensure system accuracy.</li></ul><ol start="2"><li> Project Management & System Enhancement</li></ol><ul><li>UAT & Implementation: Lead or support User Acceptance Testing (UAT) for new systems, product launches (Day 1 & Day 2), and portal revamps.</li><li>Continuous Improvement: Identify operational bottlenecks, follow through on quality assurance findings, and recommend/implement process improvements.</li><li>Change Management: Manage system change requests and oversee record retention exercises to maintain operational efficiency.</li></ul><ol start="3"><li> Stakeholder Engagement & Reporting</li></ol><ul><li>Distribution Support: Partner closely with the Distribution team to resolve request-level issues and streamline communication.</li><li>Documentation: Maintain and update operational manuals, procedures, and internal forms.</li><li>Management Reporting: Assist in preparing regular performance reports and communications for both internal leadership and external stakeholders.</li></ul> Your ProfileProfessional Background<ul><li>Education: University degree preferred.</li><li>Experience: 3+ years in Life Insurance operations, specifically within New Business or Policy Servicing.</li><li>Technical Knowledge: Proven experience with fund-related transactions and a solid understanding of investment-linked products.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013428318By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuNTM3NDYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-01T01:31:41Z

Top Tier Life Insurer - Business Analyst up to 35k

Hong Kong,
remote
Contract
30000 - 35000 HKD / Monthly
The CompanyOur client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team. The Role<ul><li>Requirements Management: Perform business analysis, elicit, and prepare User Requirement Documents (BRD/URD) for corporate group insurance projects, aligning with the strategic needs of the Employee Benefits operations function.</li><li>Solution & System Design: Participate in solution design workshops; review technical and functional design documentation to ensure system capabilities meet the complex logic of group underwriting, billing, and member movement.</li><li>Risk Management: Identify key issues, dependencies, and risks throughout the project lifecycle, particularly during data migration and system cutovers.</li><li>Testing & Quality Assurance: Prepare comprehensive test scenarios, matrixes, and test plans for User Acceptance Testing (UAT) execution, ensuring seamless handling of global accounts and multi-tier benefit schedules.</li><li>Change Management & Training: Prepare training materials and deliver impactful training sessions to internal operations teams, customer service representatives, and external stakeholders (e.g., HR administrators or brokers) if required.</li><li>Cross-Functional Coordination: Coordinate end-to-end testing and implementation schedules across IT developers, vendors, business users, and QA testers.</li></ul> Your Profile<ul><li>Education: Bachelor's degree holder in Business Administration, Information Systems, Management Investment, or related fields.</li><li>Experience: * Minimum of 2 years' business analysis experience specifically within the Life and Health / Employee Benefits (Group Insurance) industry.</li><ul><li>Solid understanding of the EB product lifecycle (including group quotation, member enrollment/movement, corporate billing, and medical claims processing).</li><li>Proven experience in an EB System Revamp or Digital Transformation project is highly preferred.</li></ul><li>Methodology: Strong understanding of Agile, Scrum, or hybrid methodologies for software development and sprint planning.</li><li>Skills: * Strong analytical, data mapping, and problem-solving capabilities to handle complex corporate scheme structures.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013452354 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuODEwOTQuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-10T03:06:14Z

Top Tier Life Insurer - Business Analyst up to 45k

Hong Kong,
remote
Contract
30000 - 45000 HKD / Monthly
The CompanyOur client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team. The Job<ul><li>Identify and implement process improvements to enhance the efficiency of policy servicing operation.</li><li>Perform business analysis, elicit, and prepare user requirement documents for projects, in accordance with business requirements from Life Operations Policy Servicing function.</li><li>Participate in solution design ; review system design documentation to ensure the functional design meets the expectations of Life Operations.</li><li>Identify key issues and risks throughout the project cycle.</li><li>Prepare test scenarios and test plans for user acceptance test (UAT) execution.</li><li>Prepare training materials and provide training to business users.</li><li>Coordinate testing and implementation with IT, users and testers</li></ul> The Person<ul><li>Bachelor's degree holder of Business Administration, Information Systems or related fields.</li><li>Minimum of 4 years' business analysis experience in Life Insurance industry, with good understanding of policy servicing function.</li><li>Understanding of Agile or Scrum methodologies for software development and project management.</li><li>Experience in system revamp project is preferred.</li><li>Strong analytical anal problem-solving capability.</li><li>Team player who is able to meet tight deadline and work under pressure.</li><li>Strong communication and interpersonal skills.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013441601 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuMzM3MjMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-05-27T06:41:25Z

Data Analyst (Power BI I Regional role I Perm)

Hong Kong,
remote
Permanent
35000 - 40000 HKD / Monthly
The CompanyGlobal supply chain leader provides end-to-end freight forwarding and contract logistics across more than 45 countries. The Role<ul><li>Perform data analysis, data management, and reporting to support various business units (Hong Kong office, regional teams, and global stakeholders)</li><li>Design, develop, and maintain dashboards and reports using Power BI</li><li>Utilize Azure Databricks for data processing, transformation, and integration</li><li>Collaborate with stakeholders to understand business requirements and translate them into data solutions</li><li>Ensure data accuracy, consistency, and integrity across different reporting platforms</li><li>Support data-driven decision-making by delivering actionable insights</li></ul><ul><li>Work closely with internal teams across different functions and desks</li></ul> Your Profile<ul><li>3-5 years of experience as a Data Analyst (strong preference for candidates with IT/data-focused roles; not purely Business Analyst profiles)</li><li>Hands-on experience with: Azure Databricks and Power BI (dashboard development, data visualization)</li><li>Strong experience in data management, data transformation, and analytics</li><li>Good understanding of data structures, ETL processes, and data pipelines</li><li>Strong communication skills to work with regional stakeholders</li><li>Bachelor's degree in Information Systems, Computer Science, Business, or related discipline</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013434935By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VmljdG9yaWEuVHNhbmcuNjMyNjkuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-05-11T07:56:22Z

Business Analyst - (Insurance/ KYC)

Central and Western District, Central and Western District
remote
Contract
23000 - 25000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.The Role<ul><li>Gather and document business and regulatory requirements related to KYC, CDD, EDD, and AML processes</li><li>Work closely with Compliance, Operations, IT, and vendors to support KYC system initiatives and enhancements</li><li>Analyse current‑state KYC workflows and identify gaps against regulatory and business requirements</li><li>Translate requirements into functional specifications and support solution design discussions</li><li>Support KYC system implementation, rule configuration, and workflow optimisation</li><li>Prepare UAT test scenarios, test plans, and scripts; coordinate and support UAT execution</li></ul> Your Profile<ul><li>1+ years of Business Analyst experience, with exposure to KYC / AML or compliance‑related projects</li><li>Insurance industry experience is highly preferred (life or general insurance)</li><li>Good understanding of KYC, CDD, EDD, sanctions screening, and client onboarding processes</li><li>Hands‑on experience in requirements gathering, documentation, and UAT support</li><li>Familiar with SDLC and Agile / Waterfall delivery environments</li><li>Strong stakeholder management and communication skills</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby4yNzM1Mi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-05-11T02:31:10Z

Expanding Fintech - Office Admin - up to 45K

Hong Kong,
remote
Permanent
40000 - 45000 HKD / Monthly
The CompanyOur client is an expanding fintech firm, known for its strong growth and dynamic working environment. They are seeking a reliable and proactive Office Manager to join the team, responsible for overseeing day‑to‑day office operations, coordinating administrative services, managing vendors and office facilities, and providing business support to ensure a smooth and efficient workplace. This role plays a key part in supporting internal teams and maintaining a professional and well‑organized office environment. The Role<ul><li>Trip coordination: Support staff with complex and international travel arrangements, changes, and urgent requests in a policy‑compliant way.</li><li>Travel governance and standards: Review, update, and maintain company travel guidelines to support business needs while promoting efficiency and consistency.</li><li>Insights and tracking: Monitor travel activity, costs, and user feedback, producing clear summaries to support planning and continuous improvement.</li><li>Supplier engagement and expense oversight: Manage relationships with travel vendors, secure competitive options, monitor spending trends, and support budget discipline.</li><li>Operational enhancement: Improve booking, approval, and reporting workflows through system upgrades and smarter use of tools.</li><li>Judgement and risk consideration: Identify potential issues related to travel decisions and provide practical recommendations to mitigate impact.</li></ul> Your Profile<ul><li>Bachelor's degree or higher with approximately 5-10 years in travel or hospitality</li><li>Strong communication and coordination skills</li><li>Ability to work independently and manage multiple priorities</li><li>Detail‑oriented, organized, and proactive mindset</li><li>Comfortable working with both internal teams and external service providers</li><li>Fluency in Mandarin and Cantonese</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013400927By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QW5keS5jaG93LjczODAwLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
2026-04-22T08:23:03Z

Project Support

Central and Western District, Central and Western District
remote
Contract
18000 - 23000 HKD / Monthly
The CompanyA leading life insurance group in Hong Kong, currently delivering a major business integration programme following a recent acquisition. Join at a pivotal moment as the team migrates policies and processes onto a unified platform. The RoleJoin the Life Operations - Underwriting team as a junior contract hire, working on a 12-month integration project. You'll play a key part in ensuring smooth transition of policies, processes, and customer-facing forms. Key responsibilities:<ul><li>Monitor and track system changes throughout the integration</li><li>Review and update paper form changes</li><li>Support BAU underwriting operations and administrative tasks</li><li>Coordinate with internal teams to spot gaps and flag issues</li><li>Provide general admin support to the underwriting team</li></ul>Your Profile<ul><li>1-3 years of working experience (banking or insurance background preferred)</li><li>No underwriting experience required - training provided</li><li>Fast learner with a switched-on, proactive attitude</li><li>Strong attention to detail and able to manage multiple admin tasks</li><li>Cantonese speaking is a must</li><li>Comfortable working in a fast-paced, project-driven environment</li></ul>The Offer<ul><li>12-month contract, start ASAP</li><li>Work location: Quarry Bay (Grade A office tower)</li><li>Exposure to a high-profile insurance integration project</li><li>Competitive contract rate + renewal potential</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Q2xhdWRpYS5DaGV1bmcuNjQ5MjEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-12T05:53:32Z

IT Director (Retail I Regional exposure)

Central and Western District, Central and Western District
remote
Permanent
100000 - 110000 HKD / Monthly
The CompanyReputable MNC. The Role<ul><li>Define and execute regional IT strategy and roadmap, aligned with business objectives across markets</li><li>Oversee full spectrum of IT functions, including:<ul><li>IT infrastructure (cloud, network, security, end-user computing)</li><li>Enterprise applications (ERP, CRM, POS, digital platforms)</li><li>Business transformation and technology-driven projects</li><li>Data and analytics tools to support commercial decision-making</li></ul></li><li>Lead and deliver large-scale transformation initiatives, ensuring alignment with business priorities and timelines</li><li>Act as a trusted advisor to senior leadership, providing strategic insights on technology investments and innovation</li><li>Drive strong stakeholder management across business units, regional leadership, and global teams</li><li>Manage relationships with external vendors and technology partners, ensuring quality delivery, cost efficiency, and governance</li><li>Build, lead, and develop a high-performing IT team across multiple locations</li><li>Establish robust IT governance, risk management, and compliance frameworks</li><li>Drive continuous improvement in IT operations, service delivery, and system reliability</li></ul> Your Profile<ul><li>Bachelor's degree in Information Technology, Computer Science, or related discipline</li><li>12+ years of IT experience, with proven track record in regional leadership roles</li><li>Strong background in retail / consumer-facing industry (e.g. retail, e-commerce, F&B, lifestyle)</li><li>Extensive experience across IT infrastructure, enterprise applications, and business systems</li><li>Demonstrated experience in leading business transformation and digital initiatives</li><li>Strong exposure to data and analytics platforms/tools</li><li>Exceptional stakeholder management and communication skills, with experience engaging C-suite and senior leadership</li><li>Proven ability in team leadership and people management, including managing regional or distributed teams</li><li>Solid experience in vendor management, including negotiation and delivery governance</li></ul><ul><li>Strategic mindset with strong execution capability</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013449315By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VmljdG9yaWEuVHNhbmcuMTgxODUuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-04T08:54:58Z

IT Infra Operation Manager - Insurance

Central and Western District, Central and Western District
remote
Contract
28000 - 40000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.The Role<ul><li>Manage IT operation systems (incl. ServiceNow) for add/move/change requests and BAU support</li><li>Maintain and enhance service request forms, workflows, reporting, and automation</li><li>Monitor service request processes, identify gaps, and drive fixes/improvements</li><li>Coordinate IT disaster recovery (DR) drills</li><li>Manage and track IT release calendar and communications</li><li>Oversee release activities and coordinate with app, infra, and security teams to ensure smooth execution</li></ul> Your Profile<ul><li>Degree in Computer Science, IT, or related</li><li>3+ years in IT operations (financial/banking preferred)</li><li>Solid knowledge of ITIL (change, incident, problem management)</li><li>Hands-on experience with ServiceNow</li><li>Exposure to ITSM processes, service requests, release, and automation tools is a plus</li><li>Experience in workflow/automation or DR drills is an advantage</li><li>Strong coordination and communication skills across stakeholders</li><li>Willing to provide occasional after-hours support</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby40NzczMC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-05-19T03:57:49Z

Data Governance - Assistant Manager / Manager

Central and Western District, Central and Western District
remote
Permanent
38000 - 45000 HKD / Monthly
The Company<ul><li>Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.</li></ul>The Role<ul><li>Manage and support the implementation of the data governance framework and operating model</li><li>Support business teams in developing and maintaining data dictionaries, data lineage, and business glossaries for critical data elements</li><li>Work closely with Operations and Data Analytics teams to implement data quality and data protection standards, as well as drive adoption</li><li>Monitor data quality dashboards and validate corrective and preventive actions to address data quality issues</li><li>Facilitate reviews of key business processes, rules, and standards with relevant stakeholders</li></ul>Your Profile<ul><li>University degree in Information Technology, Computer Science, or a related discipline</li><li>4-5 years of relevant experience in Data Governance, Data Management, or Data Analytics within financial services and/or FinTech industries</li><li>Proven experience in establishing, implementing, and monitoring data governance frameworks</li><li>Familiarity with data governance tools such as Informatica (Axon, EDC, IDQ) is an advantage but not mandatory</li><li>Strong proficiency in databases, data management, analytics, MS Word, PowerPoint, Excel, SQL, and other big data or advanced analytics tools</li></ul>Apply Today<ul><li>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby4yODA0OC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-05-05T01:06:29Z