<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is seeking an experienced and commercially minded <strong>Head of Personal Lines</strong> to lead the development, growth, and profitability of its personal insurance portfolio. This leadership role will be responsible for shaping product strategy, driving business growth initiatives, identifying cross-selling opportunities, and managing overall portfolio performance.</p><p> </p><p>The successful candidate will play a key role in expanding market presence, enhancing customer value propositions, and ensuring sustainable and profitable growth across personal insurance products.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p><strong>Business Development & Distribution Growth</strong></p><ul><li>Partner closely with distribution, marketing, and strategic partners to drive new business growth.</li><li>Identify and develop new distribution channels and partnership opportunities.</li><li>Lead initiatives to increase customer acquisition, retention, and portfolio penetration.</li><li>Drive cross-selling and upselling opportunities across various product lines.</li><li>Support the development of strategic business plans and growth initiatives.</li></ul><p> </p><p><strong>Product Strategy & Portfolio Management</strong></p><ul><li>Develop and execute the overall personal lines product strategy aligned with business objectives.</li><li>Own the end-to-end product lifecycle, from market research and product design to launch, enhancement, and retirement.</li><li>Shape and optimize the product portfolio to meet evolving customer needs and market trends.</li><li>Identify opportunities to enhance customer experience and strengthen product differentiation.</li><li>Monitor market developments, competitor activities, and emerging industry trends to drive product innovation.</li></ul><p> </p><p><strong>Portfolio Performance & Profitability</strong></p><ul><li>Oversee portfolio performance, ensuring an appropriate balance between growth, risk, and profitability.</li><li>Monitor key business metrics including premium growth, claims performance, customer retention, and portfolio profitability.</li><li>Recommend pricing, underwriting, and product actions to improve business performance.</li><li>Work closely with actuarial, underwriting, claims, and finance teams to drive portfolio optimization.</li></ul><p> </p><p><strong>Stakeholder Management & Leadership</strong></p><ul><li>Collaborate with senior management to define and execute business priorities.</li><li>Act as a key advisor on product, market, and portfolio-related matters.</li><li>Lead and develop a high-performing team focused on product development and portfolio management.</li><li>Foster strong collaboration across distribution, operations, underwriting, claims, actuarial, marketing, and digital teams.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree in Business, Insurance, Actuarial Science, Finance, Marketing, or related disciplines.</li><li>10+ years of experience within General Insurance, Health Insurance, or Personal Lines insurance.</li><li>Proven experience in product management, portfolio strategy, business development, or insurance commercial leadership roles.</li><li>Demonstrated track record in driving business growth and product innovation.</li><li>Strong commercial acumen with the ability to balance customer needs and profitability objectives.</li><li>Excellent stakeholder management and leadership capabilities.</li><li>Experience in digital insurance, Insurtech, or customer-centric product environments is highly desirable.</li><li>Good command in Cantonese and English</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em> </em></p><p><em>Reference No. 67010-0013480700</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/S2ltYmVybHkuY2hhbi43ODM1NS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
<p></p><div><h2>The Company </h2><p>A well-established multinational financial services organization with a strong presence across Asia. The company provides a comprehensive range of insurance, wealth management, and customer solutions, serving individual and corporate clients through a broad distribution network. Committed to delivering exceptional customer experiences, the organization continues to invest in digital transformation, service excellence, and operational efficiency.</p><p> </p><h2>The Role</h2><p>* Lead and manage customer service operations to ensure high-quality service delivery across multiple customer touchpoints.<br /> * Develop and implement service strategies, policies, and process improvement initiatives to enhance customer satisfaction and operational efficiency.<br /> * Monitor service performance metrics, handle customer escalations, and collaborate with cross-functional teams to improve the overall customer journey.</p><p> </p><h2>Your Profile</h2><p>* Degree holder with extensive experience in customer service, contact centre, or customer operations management within the insurance, financial services, or banking sector.<br /> * Strong leadership and stakeholder management skills with proven experience leading large teams and driving service excellence initiatives.<br /> * Excellent communication, problem-solving, and analytical skills with the ability to manage complex customer issues and operational challenges.</p></div><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW15LndvbmcuMDc3OTYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
<p><!--ScriptorStartFragment--></p><div class="scriptor-paragraph"><strong>Company Profile</strong></div><div class="scriptor-paragraph">Our client is a leading international life insurance and financial services organization with a strong presence in Hong Kong and across Asia. The company provides a broad range of insurance, wealth management, retirement, and investment solutions, serving both individual and corporate clients through innovative digital and customer-centric services.</div><div class="scriptor-paragraph"> </div><div class="scriptor-paragraph"> </div><div class="scriptor-paragraph"><strong>The Role </strong></div><div class="scriptor-paragraph"><ul><li>Lead and manage strategic business and technology projects from initiation through implementation, ensuring delivery within scope, timeline, and budget.</li><li>Coordinate with cross-functional stakeholders, including business users, IT teams, vendors, and senior management, to drive project execution and achieve business objectives.</li><li>Monitor project risks, resources, governance, and change management activities while ensuring compliance with internal policies and regulatory requirements.</li></ul></div><div class="scriptor-paragraph"> </div><div class="scriptor-paragraph"> </div><div class="scriptor-paragraph"><strong>Your Profile</strong></div><div class="scriptor-paragraph"><ul><li>Bachelor's degree in Business Administration, Information Technology, Project Management, or a related discipline.</li><li>Proven experience in project management within the insurance, financial services, banking, or consulting sector.</li><li>Strong stakeholder management, communication, problem-solving, and leadership skills; PMP certification is an advantage.</li></ul></div><p><!--ScriptorEndFragment--></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RHVuY2FuLlNtb3JmaXR0LjA2NjM4LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
<p><span style="font-size: 10pt;"><strong>The Company </strong></span></p><div><p>Our client is a leading multinational insurance and financial services organization with a strong presence across Asia. The company is committed to driving operational excellence, strategic sourcing, and sustainable value creation through a best-in-class procurement function. Due to business growth and transformation initiatives, they are seeking an experienced procurement leader to head the procurement function and drive strategic sourcing across multiple categories.</p><p> </p><h2><span style="font-size: 10pt;">The Role</span></h2><p>* Lead and oversee the end-to-end procurement and sourcing strategy across the organization, ensuring alignment with business objectives and governance requirements.<br /> * Develop category management strategies, supplier relationship management programs, and cost optimization initiatives to enhance procurement effectiveness.<br /> * Partner closely with senior stakeholders across business units to drive procurement transformation, risk management, contract negotiations, and operational excellence.</p><p> </p><h2><span style="font-size: 10pt;">Your Profile</span></h2><p>* Bachelor's degree in Supply Chain, Procurement, Business Administration, or a related discipline; professional procurement qualifications (e.g., CIPS) are preferred.<br /> * Minimum 12-15 years of procurement experience, with a proven track record in strategic sourcing, vendor management, and leadership within large corporate environments.<br /> * Strong stakeholder management, negotiation, commercial acumen, and team leadership skills with the ability to influence at executive level.</p></div><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW15LndvbmcuOTQ4OTQuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
Central and Western District, Central and Western District
remote
Permanent
80000 - 90000HKD / Monthly
<p>Join a high-impact transformation journey where you'll lead business-critical technology and AI initiatives shaping the future of a major regional organisation across Asia.</p><p> </p><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A leading Asia-focused financial services organisation with an established presence across the region, delivering innovative solutions to millions of customers and businesses. With continued investment in digital innovation, data and emerging technologies, the organisation is driving a number of strategic AI and transformation initiatives to enhance customer experience, operational efficiency and future growth.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Lead multiple transformation projects across regional markets</li><li>Partner with senior business and technology stakeholders</li><li>Drive programme governance, budgeting, risk management and delivery</li><li>Coordinate internal teams, vendors and external partners</li><li>Support AI-enabled and digital transformation initiatives</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Proven Programme/Project Management experience within banking, insurance or financial services</li><li>Track record delivering large-scale technology or business transformation programmes</li><li>Strong stakeholder management and executive communication skills</li><li>Experience managing multiple workstreams in complex regional environments</li><li>Exposure to AI, digital, data or emerging technology initiatives is highly advantageous</li><li>Fluent English required</li></ul><p> </p><p><strong><span style="text-decoration: underline;">What's on Offer</span></strong></p><ul><li>High-profile regional transformation programmes</li><li>Significant stakeholder exposure across Asia</li><li>Collaborative, international working environment</li><li>Competitive package with strong extension potential</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference Number:67010-0013531687</em></p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Sm9ubmUuVGFsb25lbi4yOTI4OS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">