9 results for Quality Assurance jobs

Testing Manager - Contract

Hong Kong,
remote
Permanent
35000 - 40000 HKD / Monthly
The CompanyOur client is a well-established financial institution undergoing business and technology transformation initiatives. They are seeking an experienced Testing Manager to lead testing activities, drive quality assurance standards, and ensure successful delivery of business-critical systems and operational projects. The Role<ul><li>Lead end-to-end testing activities across system implementation, transformation, and enhancement projects, ensuring quality deliverables are completed on time and within budget.</li><li>Define testing strategies, governance, and best practices covering SIT, UAT, defect management, and production readiness testing.</li><li>Manage testing resources, oversee test execution, and coordinate with business users, technology teams, and vendors to drive timely issue resolution.</li><li>Monitor testing progress, quality metrics, and project risks, providing regular updates and escalation of critical issues to stakeholders.</li><li>Lead UAT planning and execution, including test scenario review, defect triage, impact assessment, and business sign-off coordination.</li><li>Drive continuous improvement initiatives to enhance testing processes, tools, team capability, and overall quality assurance standards.</li></ul> Your Profile<ul><li>Degree holder in Information Technology, Computer Science, Business Administration, or a related discipline.</li><li>Minimum 7 years of experience in software testing, quality assurance, or test management, including at least 2 years in a leadership role.</li><li>Strong experience managing SIT, UAT, test planning, defect management, and testing delivery for large-scale system implementation or transformation projects.</li><li>Solid understanding of testing methodologies, SDLC, quality assurance practices, and Agile/Waterfall delivery approaches.</li><li>Excellent stakeholder management, communication, analytical, and problem-solving skills.</li><li>Experience within financial services, banking, insurance, or policy administration systems is highly preferred</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013488755By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuNzAzNDEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-08-17T02:18:51Z

Top Tier Life Insurer - Business Analyst up to 38k

Hong Kong,
remote
Contract
30000 - 38000 HKD / Monthly
The CompanyOur client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team. The Role<ul><li>Requirements Management: Perform business analysis, elicit requirements, and prepare Business/User Requirement Documents (BRD/URD) for core life insurance projects, aligning with strategic operational goals across policy administration, underwriting, and claims.</li><li>Solution & System Design: Participate in solution design workshops and review functional design specifications to ensure system capabilities support complex product logic (e.g., whole life, universal life, term, and investment-linked plans), premium calculations, and policy lifecycle rules.</li><li>Risk Management: Identify operational dependencies, data compliance requirements, and risks throughout the project lifecycle, particularly during legacy system migrations, Policy Administration System (PAS) upgrades, and cutovers.</li><li>Testing & Quality Assurance: Formulate end-to-end UAT strategies, test matrices, and scenarios. Validate system performance across complex scenarios such as underwriting decisions, policy alterations/surrenders, riders, and claims adjudications.</li><li>Change Management & Training: Prepare standard operating procedures (SOPs), user manuals, and deliver targeted training to operations teams, agency/bancassurance support teams, and customer service representatives.</li><li>Cross-Functional Coordination: Drive end-to-end implementation schedules by liaising between business units, IT developers, third-party vendors, and QA teams.</li></ul> Your Profile<ul><li>Education: Bachelor's degree in Business Administration, Information Systems, Risk Management, Insurance, or a related discipline.</li><li>Experience:</li><li>Minimum of 2 years' business analysis experience specifically within the Life Insurance sector.</li><li>Solid understanding of the end-to-end individual life insurance lifecycle (including new business issuance, medical/financial underwriting, policy servicing, alterations, billing, and claims processing).</li><li>Direct involvement in Core Policy Administration System (PAS) transformation or digital front-end/portal projects is highly preferred.</li><li>Methodology: Strong practical knowledge of Agile, Scrum, or hybrid project delivery frameworks.</li><li>Skills: Excellent data mapping, process flow documentation, and analytical skills to translate intricate life insurance product rules and policy conditions into clear functional specifications.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013470983By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuODg4NjkuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-08-03T07:13:42Z

Business Analyst (Insurance)

Eastern District, Eastern District
remote
Contract
28000 - 40000 HKD / Monthly
The Company Leading insurance company headquartered in Hong Kong, known for its tech-enabled platform.The Role<ul><li>Perform business analysis, consolidate and prepare user requirements</li><li>Work with business team to prepare test plan and conduct UATs with business teams for end to end flow</li><li>Support projects related to automation and digital adoption to uplift branding and improve distributor and customer experience</li><li>Deliver quality outputs for projects and tasks assigneds</li></ul>Your Profile<ul><li>Minimum 4 years' experience in business analysis or quality assurance</li><li>Experience in general insurance experience is advantageous</li><li>Strong analytical mind, interpretation and problem-solving capability</li><li>Familiar with Agile or Scrum methodologies</li><li>Excellent command of spoken and written Chinese and English. Conversational level of Putonghua is required.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/SmFuaWNlLllpcC44MDUwMS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-07-09T03:52:02Z

Top Tier Life Insurer - Business Analyst up to 38k

Hong Kong,
remote
Contract
30000 - 38000 HKD / Monthly
The CompanyOur client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team. The JobKey Responsibilities<ul><li>Requirements Management: Perform business analysis, elicit, and prepare User Requirement Documents (BRD/URD) for corporate group insurance projects, aligning with the strategic needs of the Employee Benefits operations function.</li><li>Solution & System Design: Participate in solution design workshops; review technical and functional design documentation to ensure system capabilities meet the complex logic of group underwriting, billing, and member movement.</li><li>Risk Management: Identify key issues, dependencies, and risks throughout the project lifecycle, particularly during data migration and system cutovers.</li><li>Testing & Quality Assurance: Prepare comprehensive test scenarios, matrixes, and test plans for User Acceptance Testing (UAT) execution, ensuring seamless handling of global accounts and multi-tier benefit schedules.</li><li>Change Management & Training: Prepare training materials and deliver impactful training sessions to internal operations teams, customer service representatives, and external stakeholders (e.g., HR administrators or brokers) if required.</li><li>Cross-Functional Coordination: Coordinate end-to-end testing and implementation schedules across IT developers, vendors, business users, and QA testers.</li></ul> Your Profile<ul><li>Education: Bachelor's degree holder in Business Administration, Information Systems, Management Investment, or related fields.</li><li>Experience: * Minimum of 2 years' business analysis experience specifically within the Life and Health / Employee Benefits (Group Insurance) industry.</li><ul><li>Solid understanding of the EB product lifecycle (including group quotation, member enrollment/movement, corporate billing, and medical claims processing).</li><li>Proven experience in an EB System Revamp or Digital Transformation project is highly preferred.</li></ul><li>Methodology: Strong understanding of Agile, Scrum, or hybrid methodologies for software development and sprint planning.</li><li>Skills: * Strong analytical, data mapping, and problem-solving capabilities to handle complex corporate scheme structures.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.Reference Number: 67010-0013462304By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuMDE0MjguMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-07-07T03:15:44Z

Customer Service (Insurance - 22k)

Hong Kong,
remote
Contract
20000 - 22000 HKD / Monthly
The Company Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.The Role<ul><li>Handle and resolve customer enquiries via phone, live chat, and email in a timely, professional, and efficient manner</li><li>Liaise with internal business units and relevant parties to resolve customer cases</li><li>Provide cross-department support when required</li><li>Support supervisors in daily operations and participate in ad hoc projects</li><li>Perform gatekeeping and quality control to ensure requests are handled accurately and in compliance with required standards</li><li>Conduct first-level investigation to identify root causes and case owners, and provide solutions or constructive suggestions for continuous improvement</li></ul>Your Profile<ul><li>3+ years of customer service experience, ideally in life insurance</li><li>Prior experience in basic policy administration tasks</li><li>Good computer skills in Microsoft Office and Chinese Word Processing</li><li>Good command of spoken and written Cantonese, English, and Mandarin</li><li>Mature, independent, and able to work under pressure</li><li>IIQE Papers 1, 2, and 3 are required</li></ul>Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-plisted candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby43NDQ3NS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-07-31T06:49:58Z

A Life insurer - Hospital/Out-patient claims (up to 26k)

Hong Kong,
remote
Permanent
20000 - 25000 HKD / Monthly
The CompanyA Life insurer - Hospital/Out-patient claims (up to 26k) The Role<ol><li>Claims Assessment: Evaluate inpatient, outpatient, and surgical claims against policy terms, pre-authorizations, and coverage exclusions.</li><li>Invoice & Medical Review: Examine hospital bills, itemized receipts, and discharge summaries to verify medical necessity and identify non-payable or inflated charges.</li><li>Stakeholder Coordination: Communicate with hospitals, clinics, and policyholders to obtain missing documentation and resolve claim inquiries.</li><li>Direct Billing: Manage Guarantee of Payment (GOP) processes for hospital admissions and major outpatient treatments.</li><li>Fraud & Quality Control: Identify potential fraud, waste, or billing errors, escalating red flags to management or investigation teams.</li><li>System Entry: Maintain accurate record-keeping of diagnosis codes (ICD-10/CPT) and claim decisions within operational SLAs.</li></ol> Your Profile Education & Experience<ul><li>Experience: 2+ years in health insurance claims adjudication, TPA operations, or hospital billing.</li></ul> Technical & Professional Skills<ul><li>Good knowledge of insurance products and policy administration processes</li><li>Proficient in Microsoft Office (Excel, Word, Outlook)</li><li>Knowledge of ILAS products and regulatory requirements is an advantage</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013477395By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuNDU5NzcuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-08-03T07:02:57Z

Foreign Bank - Onboarding Analyst (up to 35K)

Hong Kong,
remote
Permanent
25000 - 35000 HKD / Monthly
The CompanyOur client is a well-established multinational bank with a strong global presence and a reputation for its collaborative, professional, and people-oriented culture. The team offers a supportive and highly corporate working environment where employees are encouraged to work closely with colleagues across functions and regions. This opportunity sits within the Onboarding team, playing a key role in delivering a seamless onboarding experience for institutional and private clients. It is an excellent opportunity for candidates seeking long-term career development within a stable, international organization that values teamwork, professionalism, and operational excellence. The Role<ul><li>Client Onboarding & Account Setup: Take ownership of the end-to-end investor onboarding process, including KYC and due diligence reviews, account opening, investor profiling, and ensuring all onboarding requirements are completed accurately and efficiently.</li><li>Client Due Diligence: Review and assess investor documentation, perform risk-based checks, validate supporting documents, and ensure client records are maintained in accordance with internal policies and regulatory requirements.</li><li>AML & Sanctions Screening: Conduct screening against sanctions, watchlists, adverse media, and other compliance databases. Investigate potential matches and escalate exceptions where necessary.</li><li>Data Management: Maintain and update static data, account information, and client records, ensuring accuracy and completeness across internal systems.</li><li>Documentation & Records Administration: Manage document collection, scanning, filing, and archival processes to ensure investor records are well organized and readily accessible.</li><li>Subscription & Redemption Processing: Support the processing of investment transactions, including validations, monitoring, reconciliations, and exception handling to ensure smooth operational execution.</li><li>Reporting & Operational Controls: Prepare operational reports, monitor workflow statuses, and ensure processing activities are completed within established service levels and control frameworks.</li><li>Process Enhancement: Contribute to the review and improvement of onboarding procedures, operational processes, and control measures to support greater efficiency and service quality.</li><li>Project & Stakeholder Coordination: Partner with local and regional teams on business initiatives, onboarding enhancements, regulatory projects, and strategic operational improvement programmes.</li></ul> Your Profile<ul><li>Bachelor's degree or equivalent professional qualification.</li><li>Prior experience in onboarding, KYC, AML, account opening, or transfer agency operations.</li><li>Candidates from private banks, fund admin, or fund houses are highly preferred.</li><li>Strong knowledge of KYC, client due diligence, AML regulations, sanctions screening, and investor account maintenance.</li><li>Experience handling documentation, onboarding workflows, and client record management.</li><li>Detail-oriented with the ability to manage multiple onboarding cases and deadlines simultaneously.</li><li>Strong communication and stakeholder management skills, with the ability to liaise effectively across operations, compliance, and client-facing teams.</li><li>Proficient in Microsoft Office applications and comfortable working with onboarding and operational systems.</li><li>A proactive, team-oriented individual who enjoys working in a fast-paced and client-focused environment.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013472559By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QW5keS5jaG93LjE5ODIwLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
2026-07-17T07:13:29Z

Senior Trade Surveillance Analyst (6M contract)

Central and Western District, Central and Western District
remote
Contract
45000 - 60000 HKD / Monthly
The Company Leading global bankThe Role<ul><li>Review, investigate, and disposition trade surveillance alerts, with a focus on high-risk and complex scenarios.</li><li>Meet a daily productivity benchmark of ~50 alerts, contributing to an overall remediation target of 20K+ alerts.</li><li>Apply sound judgement and risk-based decision-making on escalations, false positives, and true positives.</li><li>Document rationale, findings, and remediation actions in line with regulatory and internal standards.</li><li>Provide guidance and quality oversight to junior analysts working on L1/low-risk alerts.</li><li>Identify trends, control gaps, and opportunities to improve alert quality and remediation efficiency.</li><li>Liaise with Compliance, Surveillance, and Front Office stakeholders where clarifications are needed.</li></ul>Your Profile<ul><li>8-10 years of relevant experience in Trade Surveillance, Market Abuse, or Financial Crime Surveillance within a Tier-1 bank or securities firm.</li><li>Strong understanding of equities, fixed income, and/or derivatives trading behaviour and associated market abuse typologies (spoofing, layering, wash trades, insider dealing, etc.).</li><li>Proven ability to work independently within a small team and manage workload to tight deadlines.</li><li>Strong analytical, investigative, and decision-making skills.</li><li>Clear written documentation skills for case notes and escalation rationale.</li></ul>Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/UmVteWEuRXJheWlsUG9vbmhlbi44MTczMi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-06-24T09:13:44Z

Finance Business Analyst - Contract

Hong Kong,
remote
Contract
35000 - 45000 HKD / Monthly
The CompanyOur client is a leading financial services firm within the insurance/banking sector, known for its strong market presence and ongoing investment in digital and system transformation initiatives, is looking for Finance Business Analyst to join a dynamic team. If you're looking for a role where you can make an impact, showcase your skills, and grow professionally, this might be the perfect opportunity for you. The Role<ul><li>Lead the delivery of finance system enhancement and transformation projects, from business requirement analysis through to implementation and post-go-live support.</li><li>Provide leadership and oversight to Business Analysts and project team members, ensuring high-quality deliverables and adherence to project standards.</li><li>Drive solution design workshops and collaborate with stakeholders to streamline finance processes across premium collection, reconciliation, financial reporting, and regulatory control functions.</li><li>Establish and maintain project documentation, including business requirements, functional specifications, process maps, and operational procedures.</li><li>Oversee UAT activities by reviewing test strategies, validating test scenarios, monitoring defect resolution, and ensuring successful deployment readiness.</li><li>Act as the primary point of contact between Finance, IT, and Life Operations, facilitating effective communication and stakeholder alignment throughout the project lifecycle.</li><li>Support change management and user adoption by providing guidance, training, and post-implementation support to business users.</li></ul> Your Profile<ul><li>Bachelor's degree in finance, Accounting, Information Systems, Business Administration, or a related discipline.</li><li>Minimum 5 years of experience in Business Analysis, Project Management, or Finance Systems, with demonstrated leadership responsibilities. Financial services industry experience and familiarity with AML, compliance, or regulatory reporting requirements will be an advantage.</li><li>Proven track record leading finance system implementation, transformation, or process improvement projects.</li><li>Strong knowledge of the full project lifecycle, including requirements gathering, solution design, SIT, UAT, deployment, and post-implementation support.</li><li>Strong leadership, stakeholder management, and team supervision skills.</li><li>Excellent communication, problem-solving, and project coordination abilities.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013467835By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuNzU0ODguMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-07-10T01:55:07Z