<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />We are seeking a Quality Assurance Tester for one of our large scale insurance clients.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Participate in all User Acceptance Testing (UAT) activities for the accounting system change project.</li><li>Assist the Test Lead in developing comprehensive test cases based on accounting standards (e.g. IFRS 17 where applicable), business processes, and system functionalities - covering areas such as general ledger, expense accounting, financial reporting, and more.</li><li>Execute test scripts to verify system functionality across various scenarios, including data input, calculations, transaction posting, and report generation - ensuring accuracy and compliance with financial requirements.</li><li>Test integrations between the accounting system modules and other connected systems (e.g. Policy Administration Systems) to validate seamless data flow and exchange.</li><li>Perform regression testing following system updates or changes to confirm that previously validated functionalities remain unaffected.</li><li>Collaborate with end users during UAT sessions, collecting feedback on usability, system navigation, and data validation.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Minimum 3-4 years of testing working experience in testing roles.</li><li>Hands-on experience working with accounting software / ERP systems.</li><li>Prior exposure to accounting or finance system implementation, upgrade, or testing projects is advantageous.</li><li>Familiarity with major accounting software platforms (e.g. Oracle Financials, SAP, or similar) and demonstrated ability to quickly learn new systems.</li><li>Proficiency in using JIRA for issue/defect tracking is preferred.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RHlsYW4uTGF1LjQzODQ3LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established fund services provider that has been operating in Hong Kong for over 10 years. This position is responsible for managing the end-to-end client onboarding process while delivering an exceptional client service experience. The ideal candidate will possess strong client onboarding experience and professionalism, enabling effective collaboration with both internal and external stakeholders.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li><strong>Periodic reviews and lifecycle management: </strong>Own end‑to‑end periodic review activities for an assigned client portfolio, ensuring records remain accurate, current, and fit for ongoing business.</li><li><strong>Leadership and team oversight: </strong>Guide and support the local review team, working closely with senior stakeholders to ensure consistent standards, timely delivery, and strong quality outcomes.</li><li><strong>Client engagement and advisory support: </strong>Serve as a trusted point of contact for client reviews, helping internal partners and clients understand documentation needs and resolve review‑related questions smoothly.</li><li><strong>Risk assessment and profile evaluation: </strong>Evaluate existing client profiles, determine appropriate risk levels, and ensure reviews are conducted with the right depth and judgement.</li><li><strong>Screening follow‑up and issue handling: </strong>Review screening results, investigate outstanding items, and escalate cases where additional review or approval is required.</li><li><strong>Ownership and structure review: </strong>Analyze ownership and control structures using client materials and public sources, supporting the team with validations, confirmations, and review recommendations.</li><li><strong>Quality assurance and documentation checks: </strong>Review submitted materials for completeness and consistency, cross‑checking against reliable information sources to maintain strong data quality.</li><li><strong>Process improvement and change initiatives: </strong>Contribute ideas to improve review workflows and support enhancements to tools, templates, or processes to increase efficiency and clarity.</li><li><strong>Cross‑region coordination: </strong>Maintain open communication with regional partners to ensure alignment on review approaches, updates, and expectations.</li><li><strong>Audit and internal review support: </strong>Support internal reviews and control checks by providing clear explanations, documentation, and timely responses to queries.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>8-10 years of KYC experience supporting retail, corporate, high-net-worth clients</li><li>Strong experience in client due diligence or review functions, ideally within financial services</li><li>Familiarity with reviewing different client structures, including corporate and investment related entities</li><li>Comfortable interpreting corporate documents and ownership information</li><li>Confident communicator with clear written and verbal skills</li><li>Mandarin skills are an advantage but not mandatory</li><li>Detail oriented, well structured, and able to manage priorities under time pressure</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013407279</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93LjM1NjA1LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>My client is a world-leading insurance and financial services provider, is redefining the customer experience in Hong Kong. We are looking for a strategic <strong>Senior Manager / Associate Director of Quality Assurance & Service Excellence</strong> to lead the evolution of our Contact Centre training and quality function.</p><p> </p><p>This is not a "check-the-box" training role. This is an opportunity to <strong>close the loop between QA data, customer voice, and agent behaviour</strong>-driving measurable improvements in tNPS, FCR, and complaint reduction.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ol><li><strong> Build & Deliver Training Curriculum</strong></li></ol><ul><li>Create a complete training pathway for omnichannel staff (voice, chat, email, social) with clear proficiency milestones-from new hire to expert.</li><li>Deliver engaging classroom and virtual training sessions. You will be on the floor, training regularly.</li><li>Develop job aids: phrasing guides, objection-handling matrices, escalation pathways.</li></ul><p><strong> </strong></p><ol start="2"><li><strong> Use QA to Make Training Better</strong></li></ol><ul><li>Partner with QA to review soft-skill scorecards and calibration results.</li><li>Translate QA gaps into <strong>targeted training sprints and refreshers</strong>-fixing real performance issues.</li><li>Close the loop: If agents are failing on empathy, you build an empathy module.</li></ul><p><strong> </strong></p><ol start="3"><li><strong> Coach & Mentor Agents & Team Leaders</strong></li></ol><ul><li>Establish a coaching framework for 1:1 and small-group sessions.</li><li>Model best-in-class soft skills in every interaction.</li><li>Train the trainers: Upskill Team Leaders to reinforce learning on the floor.</li></ul><p><strong> </strong></p><ol start="4"><li><strong> Measure What Matters</strong></li></ol><ul><li>Track training participation, certification completion, and post-training assessments.</li><li>Measure behavior change: Are QA soft-skill scores improving? Is complaint rates dropping?</li><li>Report to leadership on training impact to tNPS, FCR, and AHT (balanced with quality).</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li><strong>8+ years</strong>in Customer Service, L&D, or Contact Centre operations</li><li><strong>5+ years designing AND delivering soft-skill training</strong>at scale (classroom + virtual)</li><li>Proven success: You can point to a time your training lifted QA scores or reduced complaints</li><li><strong>Insurance industry experience</strong>strongly preferred (omnichannel contact centre)</li><li>Fluent <strong>Cantonese & English</strong></li><li>Bachelor's degree; L&D or coaching certification is a strong plus</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em> </em></p><p><em>Reference No. 67010-0013410592</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/S2ltYmVybHkuY2hhbi45NDk3Ni4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading Insurer, and they are seeking for an experienced Senior Business Analyst to join the team.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Analyze business processes, identify areas for improvement, and recommend solutions.</li><li>Gather and document business requirements through interviews, workshops, and research.</li><li>Collaborate with stakeholders to prioritize requirements and develop project roadmaps.</li><li>Design and implement business solutions that align with company goals.</li><li>Conduct market research and competitive analysis to inform business strategies.</li><li>Prepare reports and presentations for stakeholders to communicate findings effectively.</li><li>Monitor project progress and assist in quality assurance efforts.</li><li>Facilitate training sessions and user acceptance testing.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree in Business Administration, Finance, Information Technology, or related field.</li><li>Minimum of 3 years experience as a Business Analyst, preferably in the insurance or financial services industry.</li><li>Strong analytical and problem-solving skills.</li><li>Proficiency in data analysis tools (e.g., Excel, SQL) and visualization tools (e.g., Tableau).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work collaboratively in a fast-paced environment.</li><li>Familiarity with Agile methodologies is a plus.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em> </em></p><p><em>Reference No. 67010-0013377656</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxleC5MYXcuNTg4NTEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
Central and Western District, Central and Western District
remote
Permanent
70000 - 90000HKD / Monthly
<p><strong><span style="text-decoration: underline;">The Company</span></strong> </p><p>Our client is a global manufacturer and retailer of apparel products.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>The SAP Project Manager will be leading the SAP S/4HANA Finance deployment, overseeing rollout across five countries. Ensure compliant, standardised finance processes, accurate data migration, smooth go-live, and strong user adoption through effective governance and collaboration.</p><p> </p><ul><li>Lead the end-to-end deployment of SAP S/4HANA Finance for regional offices (China, Hong Kong, Thailand, Vietnam, and Myanmar) as part of the global finance transformation initiative</li><li>Develop and execute the local rollout plan, including key milestones, risks, dependencies, and overall deployment governance</li><li>Ensure alignment between global standards, finance governance frameworks, and local business or statutory requirements</li><li>Lead and participate in the execution across all project stages: design, build, testing, cutover, go-live, and hypercare stabilization</li><li>Coordinate collaboration between global project teams, IT, system integrators, and local leadership</li><li>Own all finance-related process streams, including Record-to-Report (R2R), FI, CO, AA, AP, AR, and banking</li><li>Ensure compliance with IFRS, local GAAP, and organizational finance policies</li><li>Validate internal financial controls and audit readiness across regions</li><li>Manage adoption of global finance templates while balancing localisation needs through Fit-Gap analysis</li><li>Govern deviations from global standards and ensure proper approval processes are followed</li><li>Lead financial data migration, validation, and reconciliation, ensuring accuracy of opening balances, open AP/AR, inventory valuation, fixed assets, and intercompany balances</li><li>Drive testing and quality assurance activities across finance streams, including UAT and regulatory compliance testing</li><li>Manage defect resolution and final readiness signoffs for finance deliverables</li><li>Oversee finance cutover activities and ensure seamless integration into business operations at go-live</li><li>Align period-end close and financial reporting cycles with deployment timelines</li><li>Support change management, training, and user readiness in partnership with OCM and training teams</li><li>Facilitate communications with local leadership to drive adoption and ensure process discipline</li><li>Represent finance deployment activities to regional and global steering committees</li><li>Identify, escalate, and mitigate risks proactively to ensure successful project delivery</li><li>Ensure alignment and collaboration between regional and global teams throughout all deployment phases</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><ul><li>Bachelor's degree in Finance, Accounting, Information Systems, or a related field</li><li>Minimum 10 years of experience leading SAP Finance implementations</li><li>Practical experience in S/4HANA Finance deployments</li><li>Strong background in APAC finance environments, particularly in China and Hong Kong</li><li>Previous experience in the manufacturing industry preferred</li><li>Deep expertise in SAP S/4HANA Finance, with strong knowledge of integration between FI/CO and MM, SD, and Treasury modules</li><li>Understanding of intercompany processes, consolidation, and reporting structures</li><li>Familiarity with SAP BTP and integration interfaces an advantage</li><li>Fluent in English and Chinese a must</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference Number: </em>67010-0013393632</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/SmFzb24uTmcuMDA4NzIuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>MNC Fund House - Accountant, Bank reconciliation</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Collaborate with the Accounting Operations team to ensure alignment with the daily bank reconciliation works.</li><li>Standardize business processes to enhance operational performance.</li><li>Assist Senior Analysts in regularly reviewing work practices and procedures to uncover opportunities for quality and productivity improvements.</li><li>Engage in ad hoc projects and tasks that add value and reduce operational risks, aiding in the retention of profitable business and growth of the client portfolio.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>4 years of relevant experience in payments, bank reconciliations, and accounts payable.</li><li>Basic understanding of Accounts Payable operations.</li><li>Proficient in computer applications (Word, Excel, Windows).</li><li>Familiarity with general ledger, preferably in PeopleSoft.</li><li>Proactive problem-solver with strong analytical skills and a methodical approach to work.</li><li>Excellent verbal and written communication skills.</li><li>Ability to work independently and efficiently under pressure.</li><li>Strong work ethic and team-oriented mindset.</li><li>Understanding of Quality Assurance procedures and compliance standards.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013386273 </em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxleC5MYXcuODcwMDEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We are seeking a highly organized and motivated Deputy General Manager to oversee the office operations and facilitate coordination between the corporate office and manufacturing facilities in the packaging industry. The ideal candidate will have a strong background in packaging manufacturing, excellent leadership skills, and the ability to manage multiple tasks effectively.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li><strong>Office Operations Management</strong>:</li><ul><li>Oversee daily office operations, ensuring efficiency and effectiveness in workflows.</li><li>Implement and manage office policies, procedures, and best practices to optimize productivity.</li><li>Collaborate with department heads to align office processes with operational goals.</li></ul><li><strong>Factory Site Visits</strong>:</li><ul><li>Conduct regular visits to the manufacturing facilities to monitor operations, ensure quality control, and address any operational issues.</li><li>Liaise with factory management to ensure alignment with corporate objectives and reporting requirements.</li></ul><li><strong>Project Management</strong>:</li><ul><li>Manage special projects related to operational improvements and efficiency initiatives.</li><li>Collaborate with cross-functional teams to drive process enhancements and cost-saving measures.</li></ul><li><strong>Staff Management</strong>:</li><ul><li>Assist in recruiting, training, and developing staff within the office and manufacturing teams.</li><li>Foster a positive workplace culture that encourages teamwork and engagement.</li></ul><li><strong>Reporting and Analytics</strong>:</li><ul><li>Prepare reports on operational performance, identifying areas for improvement and growth.</li><li>Utilize data to make informed decisions and present findings to senior management.</li></ul></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Bachelor's degree in Business Administration, Operations Management, or a related field; Master's degree preferred.</li><li>Minimum of 15 years of experience in operations management within the packaging manufacturing sector.</li><li>Strong understanding of manufacturing processes and supply chain management.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Proficient in using office software and data analysis tools.</li><li>Willingness to travel to factory sites as needed.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013374569</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TmF0YWxpZS5MYW0uMTQxNzIuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Handle client queries via emails in a timely and professional manner.</li><li>Collaborate with internal business units to resolve customer issues and ensure smooth service delivery.</li><li>Perform policy administration tasks, quality control checks, and first-level investigations for continuous improvement.</li><li>Support supervisors with daily operations, ad hoc projects, and facilitate customer engagement to meet business targets.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Minimum 1 year of customer service experience in the Banking and Insurance industries.</li><li>HKCEE/DSE or above, with IIQE Papers 1, 2, and 3 required.</li><li>Strong communication skills in Cantonese, English, and Mandarin, with proficiency in MS Office and Chinese word processing.</li><li>Mature, proactive, and customer-focused personality with problem-solving skills and ability to work under pressure.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U29leS5Iby4xOTM0NS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span><br />* Handle client queries via emails in a timely and professional manner.<br />* Collaborate with internal business units to resolve customer issues and ensure smooth service delivery.<br />* Perform policy administration tasks, quality control checks, and first-level investigations for continuous improvement.<br />* Support supervisors with daily operations, ad hoc projects, and facilitate customer engagement to meet business targets.<br /><br /><span style="text-decoration: underline;"><strong>Your Proflie</strong></span><br />* Minimum 1 year of customer service experience in the Banking and Insurance industries. <br />* HKCEE/DSE or above, with IIQE Papers 1, 2, and 3 required.<br />* Strong communication skills in Cantonese, English, and Mandarin, with proficiency in MS Office and Chinese word processing.<br />* Mature, proactive, and customer-focused personality with problem-solving skills and ability to work under pressure.<br /><br /><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3VraS5XdS44NDU4Ny4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> A Leading Insurer</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p><span style="text-decoration: underline;">Key Accountabilities</span></p><ul><li><strong>Document Digitization:</strong> Prepare, scan, and upload high volumes of insurance documents (new business applications, medical reports, and claims) into the internal Document Management System (DMS).</li><li><strong>Quality Control:</strong> Perform meticulous "eye-balling" checks to ensure scanned images are legible, complete, and meet company clarity standards.</li><li><strong>Indexing & Categorization:</strong> Accurately tag and categorize digital files with correct policy numbers and document codes to ensure easy retrieval by Underwriting and Claims teams.</li><li><strong>Data Integrity:</strong> Ensure data entry associated with scanned documents is 100% accurate, maintaining the "Source of Truth" for customer records.</li><li><strong>Physical Records Management:</strong> Organize and manage the temporary storage and eventual secure disposal or archiving of physical papers in accordance with data retention policies.</li><li><strong>Workflow Collaboration:</strong> Coordinate with various departments to prioritize urgent scans, ensuring strict Turnaround Times (TAT) are met for customer requests.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p><span style="text-decoration: underline;">Requirements</span></p><ul><li>Good communication, Interpersonal and Customer Service skills</li><li>Fluent Chinese, English and Putonghua in written and speaking</li><li>Proficient in PC skills, including Microsoft Word, Excel and PowerPoint</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>Reference Number: 67010-0013420384</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxleC5MYXcuODU4MDAuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is multinational investment bank that is seeking a sophisticated and proactive professional to lead the Trade Operations team. This position oversees daily departmental operations to ensure all deliverables are accurate, timely, and compliant with internal standards. It proactively manages high‑risk issues through escalation and resolution, maintains a strong service culture, and executes departmental business plans. The role also supports planning and reporting activities to guide management decisions and drive long‑term operational growth.</p><p> </p><p>The role leads and develops team members through coaching, training, and performance management while fostering a collaborative, high‑performing environment. It drives process improvements, strengthens controls, and implements new tools to enhance efficiency. The position also supports client engagement activities and builds strong cross‑functional relationships across business lines and locations.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li><strong>Daily operations oversight:</strong> Oversee the department's day‑to‑day activities, ensuring all deliverables are accurate, timely, and fully compliant with internal standards.</li><li><strong>Issue escalation and resolution</strong>: Proactively identify, escalate, and resolve high‑risk or time‑sensitive issues to protect service quality and operational stability.</li><li><strong>Service culture management</strong>: Maintain a strong service culture by ensuring all client interactions align with the firm's quality expectations and control requirements.</li><li><strong>Business planning</strong>: Develop and execute a cohesive departmental business plan aligned with strategic priorities, organizational structure, technology roadmap, and budget needs.</li><li><strong>Planning and reporting coordination</strong>: Coordinate planning cycles and reporting activities to support management decisions and long‑term business growth.</li><li><strong>People leadership</strong>: Lead, coach, and mentor team members through structured training, guidance, and performance management to support ongoing development.</li><li><strong>Team building</strong>: Build a collaborative, adaptable, and high‑performing team capable of responding to evolving business needs.</li><li><strong>Process improvement</strong>: Foster a results‑driven environment by challenging existing processes, encouraging new ideas, and promoting more efficient ways of operating.</li><li><strong>Workflow and control enhancement</strong>: Drive initiatives to streamline workflows, strengthen operational controls, and introduce tools and technologies that elevate overall capability.</li><li><strong>Solutions‑oriented delivery</strong>: Promote a mindset focused on practical, measurable improvements across the department.</li><li><strong>Client engagement support</strong>: Support client-related activities such as meetings, walkthroughs, presentations, and retention initiatives across business units.</li><li><strong>Cross‑functional collaboration</strong>: Strengthen relationships with internal stakeholders across business lines and offices to enhance cooperation and service delivery.</li></ul><p><strong> </strong></p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>About 10+ years of experience in trade support</li><li>Strong knowledge of FX and SBL</li><li>Ability to work efficiently under pressure and meet tight deadlines in a fast-paced environment.</li><li>Strong quantitative, problem-solving, and analytical skills with the ability to look beyond the numbers.</li><li>Excellent organizational, communication, and prioritization skills.</li><li>Proactive mindset with a strong sense of ownership and accountability.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No.67010-0013379782</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93LjY1NTc0LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.</p><p><br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Responsible for design, develop, and maintain web and backend systems</li><li>Provide technical solution and specification based on user requirements</li><li>Support and resolve issue during system development cycle and daily tasks</li><li>Ensure system quality, compliance and security control which conform to the company standards</li></ul><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>At least 8 years of working experience in application development preferably in the Financial Services sector</li><li>Familiar with Java, SpringBoot and Restful API</li><li>Experience in the Insurance sector is highly preferred</li><li>Experience in Angular.JS is an advantage</li><li>Knowledge in cloud technologies is an advantage</li><li>Strong analytical, communication and documentation skill</li></ul><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3VraS5XdS44MzU0NS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.</p><p>The Role<br />* Perform User Acceptance Test (UAT) <br />* Prepare test plans based on project requirements<br />* Perform test results and report problems <br />* Communicate with multiple stakeholders and follow up on test issues</p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span><br />* At least two years of experience in performing UAT testing in the Financial sector<br />* Experience in Jira <br />* Experience in automation testing is preferred<br />* Details-oriented with good communication and interpersonal skills<br />* Excellent organizational skills, proactive and able to work independently <br />* Good command of English and Chinese, both spoken and written</p><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3VraS5XdS4yMjM0Ni4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
<p>The Company</p><p>Our client is a leading multinational bank seeking a highly independent professional to join their Client Services team. This role is responsible for client servicing & support, client inquiry management, account maintenance & setup, issue escalation & resolution, risk & control oversight, workflow automation & efficiency, client relationship management, team leadership & coaching.</p><p> </p><p>The Role</p><p>* Client support and relationship management: Act as a key contact for clients, delivering timely and high‑quality support while building long‑term, trusted relationships.<br />* Client inquiries and issue handling: Monitor incoming requests via email and calls, resolve queries efficiently, and escalate issues appropriately to ensure smooth outcomes.<br />* Client development support: Partner closely with relationship leads to understand client priorities and identify opportunities to deepen service coverage.<br />* Client communication and meetings: Participate in and lead internal and external discussions, ensuring clear communication and alignment on client needs.<br />* Service quality and trust building: Maintain strong product and process knowledge to enhance credibility and deliver consistent client satisfaction.<br />* Ownership of client requests: Take full responsibility for client deliverables, service requests, projects, and follow‑ups from start to completion.<br />* Multi‑team coordination: Work independently across internal teams to resolve daily client matters, including transactions, settlements, transfers, and reporting‑related questions.<br />* Account setup and maintenance: Support client onboarding activities, account changes, market access requests, and system permissions.</p><p> </p><p>Your Profile<br />* Bachelor's degree <br />* Background in fund operations client servicing is preferred <br />* Experience in supporting traditional funds <br />* At least 10-15 years of relevant industry experience<br />* Strong communication and presentation skills, both written and verbal<br />* Proficiency in English is required; Mandarin language skills are a strong advantage<br />* Comfortable working in a team‑based environment with frequent cross‑functional collaboration<br />* Demonstrated client‑focused mindset with strong service orientation<br />* Detail‑driven with good numerical accuracy and organisational skills<br />* Capable of managing projects independently from planning to execution<br />* Strong problem‑solving ability with a proactive, solution‑oriented approach</p><p> </p><p>Apply Today <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference no.: 67010-0013424197</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93LjI3OTc0LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading Insurer, and they are seeking for an experienced Tester to join the team.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Develop and document test cases and test scenarios based on user requirements</li><li>Prepare test data for test execution</li><li>Execute test cases in UAT environment</li><li>Identify, document, and track defects and issues</li><li>Work closely with IT and project team to ensure timely resolution of identified issues</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>University graduate or bachelors degree with 1 year of experience in User Acceptance Testing (UAT) </li><li>Good analytical, logical and problem-solving skills</li><li>Good communication and interpersonal skills</li><li>Ability to work independently</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p> </p><p><em>Reference No. 67010-0013405054</em></p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxleC5MYXcuODM0OTYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
