6 results for Operations Analyst jobs

Financial Analyst, Financial Services - up to 47k per month

Hong Kong,
remote
Permanent
40000 - 47000 HKD / Monthly
The CompanyMy client is a prominent and respected financial service in Hong Kong, dedicated to securing the financial futures of our clients. They are committed to operational excellence, prudent financial management, and sustainable growth. As we continue to enhance our financial governance and strategic decision-making, we are seeking a meticulous and analytical Financial Analyst to join our dynamic team. The RoleManagement Expense Analysis & Reporting:<ul><li>Perform monthly, quarterly, and annual analysis of management expenses against budget, forecast, and prior periods.</li><li>Prepare detailed management expense reports for department heads and senior leadership, highlighting key drivers, variances, and trends.</li><li>Allocate and apportion expenses accurately to relevant departments, business units, and products in accordance with internal policies.</li><li>Budgeting & Forecasting:</li><li>Lead the annual budgeting and periodic reforecasting processes for all management expenses.</li><li>Work closely with budget holders across various departments (e.g., Operations, IT, Marketing, HR) to develop realistic and challenging expense plans.</li><li>Maintain and improve the financial models used for expense forecasting.</li></ul> Management Expense Analysis & Reporting:<ul><li>Perform monthly, quarterly, and annual analysis of management expenses against budget, forecast, and prior periods.</li><li>Prepare detailed management expense reports for department heads and senior leadership, highlighting key drivers, variances, and trends.</li><li>Allocate and apportion expenses accurately to relevant departments, business units, and products in accordance with internal policies.</li></ul> Budgeting & Forecasting:<ul><li>Lead the annual budgeting and periodic reforecasting processes for all management expenses.</li><li>Work closely with budget holders across various departments (e.g., Operations, IT, Marketing, HR) to develop realistic and challenging expense plans.</li><li>Maintain and improve the financial models used for expense forecasting.</li></ul> Your Profile<ul><li>Bachelor's degree in Finance, Accounting, Economics, or a related discipline.</li><li>Qualified or part-qualified Accountant (HKICPA, ACCA, CPA, or equivalent) is highly preferred.</li><li>Minimum of 2-4 years of relevant experience in financial analysis, management accounting, or FP&A, preferably within the insurance, financial services, or a large regulated industry.</li><li>Proven expertise in management expense analysis, budgeting, and forecasting is essential.</li><li>Excellent analytical, problem-solving, and attention-to-detail skills.</li><li>Strong communication and interpersonal skills, with the ability to present financial information clearly to non-finance stakeholders.</li><li>Fluency in English and Cantonese is required; </li><li>Self-motivated, proactive, and able to manage multiple priorities in a fast-paced environment.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013419562By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/S2ltYmVybHkuY2hhbi45Mzc1Mi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-04-14T07:33:11Z

Top Tier Life Insurer - Business Analyst up to 45k

Hong Kong,
remote
Contract
30000 - 45000 HKD / Monthly
The CompanyOur client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team. The Job<ul><li>Identify and implement process improvements to enhance the efficiency of policy servicing operation.</li><li>Perform business analysis, elicit, and prepare user requirement documents for projects, in accordance with business requirements from Life Operations Policy Servicing function.</li><li>Participate in solution design ; review system design documentation to ensure the functional design meets the expectations of Life Operations.</li><li>Identify key issues and risks throughout the project cycle.</li><li>Prepare test scenarios and test plans for user acceptance test (UAT) execution.</li><li>Prepare training materials and provide training to business users.</li><li>Coordinate testing and implementation with IT, users and testers</li></ul> The Person<ul><li>Bachelor's degree holder of Business Administration, Information Systems or related fields.</li><li>Minimum of 4 years' business analysis experience in Life Insurance industry, with good understanding of policy servicing function.</li><li>Understanding of Agile or Scrum methodologies for software development and project management.</li><li>Experience in system revamp project is preferred.</li><li>Strong analytical anal problem-solving capability.</li><li>Team player who is able to meet tight deadline and work under pressure.</li><li>Strong communication and interpersonal skills.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013441601 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuMzM3MjMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-05-27T06:41:25Z

Business Analyst - (Insurance/ KYC)

Central and Western District, Central and Western District
remote
Contract
23000 - 25000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.The Role<ul><li>Gather and document business and regulatory requirements related to KYC, CDD, EDD, and AML processes</li><li>Work closely with Compliance, Operations, IT, and vendors to support KYC system initiatives and enhancements</li><li>Analyse current‑state KYC workflows and identify gaps against regulatory and business requirements</li><li>Translate requirements into functional specifications and support solution design discussions</li><li>Support KYC system implementation, rule configuration, and workflow optimisation</li><li>Prepare UAT test scenarios, test plans, and scripts; coordinate and support UAT execution</li></ul> Your Profile<ul><li>1+ years of Business Analyst experience, with exposure to KYC / AML or compliance‑related projects</li><li>Insurance industry experience is highly preferred (life or general insurance)</li><li>Good understanding of KYC, CDD, EDD, sanctions screening, and client onboarding processes</li><li>Hands‑on experience in requirements gathering, documentation, and UAT support</li><li>Familiar with SDLC and Agile / Waterfall delivery environments</li><li>Strong stakeholder management and communication skills</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby4yNzM1Mi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-05-11T02:31:10Z

Digital Business Analyst - Retail Banking (12M Contract)

Hong Kong Island,
remote
Contract
35000 - 70000 HKD / Monthly
The Company Leading global bank delivering a large-scale transformation programme across multiple business lines.The Role<ul><li>Gather and document business and functional requirements across digital banking journeys (mobile, online)</li><li>Collaborate with stakeholders across product, technology, UX, and operations</li><li>Translate business needs into clear user stories and functional specifications</li><li>Support Agile delivery, including sprint planning, backlog management, and prioritisation</li><li>Work closely with QA teams on UAT planning, execution, and defect management</li><li>Drive improvement in digital customer experience and process efficiency</li></ul>Your Profile<ul><li>-Cantonese / manadarin speaking</li><li>Proven experience as a Business Analyst within retail banking</li><li>Strong exposure to digital banking (mobile / internet / onboarding / payments)</li><li>Experience working in Agile environments (Scrum / sprint delivery)</li><li>Strong stakeholder management and communication skills</li><li>Hands-on approach with ability to work across end-to-end delivery lifecycle</li><li>Familiarity with tools such as JIRA, Confluence</li></ul>Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/UmVteWEuRXJheWlsUG9vbmhlbi45MDU1MC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-06-05T03:42:14Z

Customer Serivce Analyst (6 months contract) - Insurance - 30k

Kowloon,
remote
Contract
25000 - 30000 HKD / Monthly
The Company Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.The Role * Handle client queries via emails in a timely and professional manner. * Collaborate with internal business units to resolve customer issues and ensure smooth service delivery. * Perform policy administration tasks, quality control checks, and first-level investigations for continuous improvement. * Support supervisors with daily operations, ad hoc projects, and facilitate customer engagement to meet business targets. Your Proflie * Minimum 1 year of customer service experience in the Banking and Insurance industries. * HKCEE/DSE or above, with IIQE Papers 1, 2, and 3 required. * Strong communication skills in Cantonese, English, and Mandarin, with proficiency in MS Office and Chinese word processing. * Mature, proactive, and customer-focused personality with problem-solving skills and ability to work under pressure. Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U3VraS5XdS44NDU4Ny4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-04-13T09:02:37Z

Business Analyst

Central and Western District, Central and Western District
remote
Contract
23000 - 25000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.The Role<ul><li>Support digital projects involving external business partners and customers</li><li>Perform hands‑on testing, UAT coordination, and application support activities</li><li>Assist in business requirements gathering, documentation, and clarification</li><li>Work closely with internal teams, vendors, and external partners on project delivery</li><li>Liaise with regional stakeholders, including teams in Singapore and China</li><li>Support project execution and follow up on deliverables and issues</li></ul> Your Profile<ul><li>Strong communication skills; able to work in Cantonese, English, and Mandarin</li><li>Financial services background preferred</li><li>Project handling experience, with exposure to BA or application‑related work</li><li>Experience following projects end‑to‑end; full BA background not mandatory</li><li>Comfortable working with external customers and multiple business partners</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby40NTc5MC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-05-06T09:54:49Z