<p></p><div><h2>The Company </h2><p>A well-established financial services organisation with a strong presence in the insurance and wealth management sector. The company is dedicated to helping individuals and businesses achieve their financial goals through innovative solutions, exceptional customer service, and a commitment to long-term growth.</p><p> </p><h2>The Role</h2><p>* Support the planning, execution, and monitoring of business initiatives, operational activities, and strategic projects.<br /> * Collaborate with internal stakeholders to improve processes, enhance service delivery, and ensure compliance with company policies and regulatory requirements.<br /> * Prepare management reports, analyze business performance data, and provide recommendations to support decision-making and operational efficiency.</p><p> </p><h2>Your Profile</h2><p>* Bachelor's degree in Business Administration, Finance, Insurance, Accounting, or a related discipline.<br /> * Proven experience in insurance, financial services, operations, project management, or business support functions.<br /> * Strong analytical, communication, stakeholder management, and problem-solving skills with the ability to manage multiple priorities effectively.</p></div><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/S2ltYmVybHkuY2hhbi4yMTAyOS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
Central and Western District, Central and Western District
remote
Contract
35000 - 40000HKD / Monthly
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established financial services organization committed to delivering innovative customer experiences through digital engagement and technology-driven solutions. They are seeking an Assistant Digital Marketing Manager to support digital marketing initiatives, customer engagement strategies, and digital platform enhancements.</p><p> </p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Develop and implement digital marketing strategies to strengthen brand awareness, customer engagement, lead generation, and business growth.</li><li>Manage and optimize the corporate website, ensuring high-quality content, seamless user experience, regulatory compliance, and alignment with branding and business objectives.</li><li>Drive social media activities, including content planning, publishing, performance analysis, community engagement, and campaign optimization.</li><li>Monitor and analyze website traffic, campaign results, customer behavior, and digital marketing metrics to provide actionable insights and improve ROI.</li><li>Support the development and enhancement of customer-facing digital platforms, including customer and broker portals, to improve user experience and operational efficiency.</li><li>Manage digital projects from requirements gathering through implementation, including stakeholder management, UAT coordination, training, and post-launch support.</li><li>Conduct market research and track industry trends, competitor activities, and emerging technologies to identify new digital opportunities.</li><li>Ensure digital marketing activities and platforms comply with regulatory requirements, internal policies, information security standards, and governance frameworks.</li><li>Collaborate with internal business units, technology teams, and external vendors to successfully deliver digital marketing and digital transformation initiatives.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Bachelor's degree in marketing, Business Administration, Communications, Digital Media, or a related discipline.</li><li>5 - 8 years of experience in digital marketing, digital channels, or digital transformation, preferably within financial services, insurance, or banking.</li><li>Hands-on experience managing websites, social media platforms, digital campaigns, and content management systems (CMS).</li><li>Strong knowledge of digital analytics tools such as Google Analytics, social media analytics, and campaign performance reporting.</li><li>Experience managing digital projects and working with cross-functional stakeholders.</li><li>Strong analytical, communication, and stakeholder management skills.</li><li>Understanding regulatory and compliance considerations within financial services is an advantage.</li><li>Proactive, detail-oriented, and able to thrive in a fast-paced environment.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference Number: 67010-0013520304</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuNTUzNDYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
Central and Western District, Central and Western District
remote
Permanent
38000 - 60000HKD / Monthly
<p><strong>Position Summary</strong></p><p><strong>We are seeking an experienced and proactive Helpdesk / Desktop Support Engineer to provide dedicated, white-glove technical support for the Asset Management & Investment Floor of our insurance firm. This role requires high-touch service delivery, rapid issue resolution, and a solid technical foundation across hardware, operating systems, financial market data applications, and network connectivity.</strong></p><p><strong>The ideal candidate thrives in time-sensitive portfolio management and investment operations environments, ensuring maximum system uptime, regulatory compliance, and seamless daily operational execution.</strong></p><p> </p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li><strong>Insurance Front-Office Support: Deliver white-glove technical support to Portfolio Managers, Investment Analysts, Traders, Actuaries, and Senior Executives across the insurance asset management floor.</strong></li><li><strong>Incident & Request Management: Receive, prioritize, log, and resolve Tier 1 and Tier 2 incidents via phone, chat, ticketing system, and hands-on desk-side assistance.</strong></li><li><strong>Market Data & Investment App Support: Troubleshoot, install, and configure market data terminals and financial software (e.g., Bloomberg Professional, FactSet, Refinitiv Eikon/Workspace, Morningstar, Order Management Systems).</strong></li><li><strong>Hardware & Desktop Provisioning: Set up, configure, deploy, and maintain desktop PCs, multi-monitor trading/analytics setups, laptops, docking stations, IP phones, and mobile devices (iOS/Android).</strong></li><li><strong>OS & Application Troubleshooting: Diagnose issues across Windows 10/11, macOS, Microsoft 365 (Outlook, Teams, heavy Excel modeling/add-ins), virtual desktop environments (Citrix/VDI), and VPN tools.</strong></li><li><strong>Joiners, Movers, & Leavers (JML): Execute user provisioning, access control requests, equipment setup, and account deactivations following insurance compliance, data privacy, and security guidelines.</strong></li><li><strong>Basic Network & Telecom Diagnostics: Verify LAN/Wi-Fi connections, troubleshoot voice/turret systems, and escalate network or server anomalies to Tier 3 infrastructure teams.</strong></li><li><strong>Asset Tracking & Vendor Coordination: Maintain accurate IT inventory logs, coordinate repair/warranty services with external hardware vendors, and manage spare parts stock.</strong></li></ul><p> </p><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li><strong>Education: Diploma or Degree in Information Technology, Computer Science, or a related discipline.</strong></li><li><strong>Experience: Minimum 2-4 years of desktop support / helpdesk experience within Insurance Investment Operations, Financial Services, Asset Management, or Investment Banking.</strong></li><li><strong>Financial Software Knowledge: Direct experience supporting Bloomberg, FactSet, Refinitiv Eikon, or insurance asset management/analytics tools and Excel add-ins is highly desirable.</strong></li><li><strong>Technical Proficiency:</strong></li><ul><li><strong>Active Directory, Entra ID (Azure AD), and Exchange Online administration.</strong></li><li><strong>Windows 10/11, macOS, M365 Suite (Excel, Outlook, Teams).</strong></li><li><strong>Remote desktop utilities, VPN clients, Citrix/VDI environments.</strong></li><li><strong>Basic network protocols (TCP/IP, DHCP, DNS, LAN/WAN troubleshooting).</strong></li></ul><li><strong>Certifications (Advantageous): Microsoft Certified: Modern Desktop Administrator, ITIL Foundation, CompTIA A+ / Network+.</strong></li><li><strong>Language Skills: Excellent spoken and written English and Cantonese (Mandarin is a plus).</strong></li></ul><p><strong>Soft Skills & Competencies</strong></p><ul><li><strong>Sense of Urgency: Ability to stay calm, professional, and decisive under time-sensitive, high-value investment operations conditions.</strong></li><li><strong>Client-Centric Mindset: Excellent communication, interpersonal skills, and customer-service orientation for high-touch internal clients.</strong></li><li><strong>Analytical Problem Solving: Quick diagnostic ability to isolate root causes and apply workaround solutions promptly.</strong></li><li><strong>Insurance & Regulatory Awareness: Strict adherence to data privacy, insurance compliance standards, audit requirements, and internal IT governance.</strong></li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference No. 67010-0013537635</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UmluZ28uTmcuNDQzOTUuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established financial services organization undergoing a large-scale Revamp transformation initiative. They are seeking an experienced <strong>Senior Business Analyst</strong> to drive process improvement, system enhancements, and digital transformation across operations.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Partner with business stakeholders to gather, analyze, and document business requirements for transformation initiatives.</li><li>Translate business needs into detailed functional specifications and support the design of end-to-end processing journeys.</li><li>Facilitate workshops and discussions to identify process improvement opportunities and business solutions.</li><li>Collaborate with project managers, technology teams, and vendors to ensure successful project delivery.</li><li>Prepare and maintain key project documentation, including business requirements, user stories, process flows, test plans, training materials, and operational procedures.</li><li>Review solution designs and ensure alignment with business objectives and user expectations.</li><li>Lead and coordinate User Acceptance Testing (UAT), including test planning, execution, defect management, and sign-off activities.</li><li>Support system implementation, rollout activities, user training, and post-launch stabilization.</li><li>Monitor solution performance and recommend enhancements to improve operations and customer experience<strong>.</strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree in business administration, Information Technology, or a related discipline.</li><li>Minimum 5 years of Business Analyst experience within insurance, banking, financial services, or related industries.</li><li>Experience in requirements gathering, process mapping, documentation, system implementation, and UAT.</li><li>Strong stakeholder management and communication skills, with the ability to engage both business and technical teams.</li><li>Strong analytical and problem-solving skills with a proactive and hands-on approach.</li><li>Ability to work independently and manage multiple priorities in a dynamic project environment.</li><li><strong><span style="text-decoration: underline;">Candidate with more experience will be considered Assistant Manager, BA.</span></strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference Number: </em>67010-0013536027</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuMDMzMzguMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">