10 results for Director Distribution Insurance jobs

Case Manager/ HNW Operation AM (Relocation to North America)

Hong Kong,
remote
Permanent
50605.98 - 54498.75 HKD / Monthly
The CompanyMy client, MNC Life Insurer, is looking for a Cantonese/ Mandarin speaking Case Management/ HNW Operation Assistant Manager. They will sponsor your VISA and provide relocation support. The Role<ul><li>Serve as the point of contact for HNW customers, providing guidance and tailored support.</li><li>Maintain accurate and confidential client records.</li><li>Follow up with clients to establish relationships and address their needs.</li><li>Collaborate with internal teams and external partners to ensure seamless case handling and service delivery.</li><li>Act as the professional first point of contact for clients and customers.</li><li>Answer, screen, and direct inbound calls and correspondence.</li><li>Manage office administration, including mail handling and documentation.</li><li>Partner with the HNW Business Development team to support strategic business initiatives and operations.</li><li>Manage the end-to-end sales and servicing activities for offshore cases, including client engagement, case follow-through, documentation, customer servicing, and coordination with internal teams to ensure compliance with regulations, quality service standards and operational efficiency.</li></ul> Your Profile<ul><li>Minimum of 3 years' experience in client servicing, case management, or business support within the financial services or insurance industry.</li><li>Bachelor's degree or higher in Business, Finance, or related fields; a strong understanding of HNW insurance products, distribution channels, and regulatory requirements is highly preferred.</li><li>Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.</li><li>A customer-centric mindset, coupled with strong organizational and multitasking abilities.</li><li>Proficiency in both English and Mandarin is required; proficiency in Cantonese is a plus.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013437457By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/S2ltYmVybHkuY2hhbi4wMTc1OC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-05-14T06:14:48Z

Business Analyst - (Insurance/ KYC)

Central and Western District, Central and Western District
remote
Contract
23000 - 25000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.The Role<ul><li>Gather and document business and regulatory requirements related to KYC, CDD, EDD, and AML processes</li><li>Work closely with Compliance, Operations, IT, and vendors to support KYC system initiatives and enhancements</li><li>Analyse current‑state KYC workflows and identify gaps against regulatory and business requirements</li><li>Translate requirements into functional specifications and support solution design discussions</li><li>Support KYC system implementation, rule configuration, and workflow optimisation</li><li>Prepare UAT test scenarios, test plans, and scripts; coordinate and support UAT execution</li></ul> Your Profile<ul><li>1+ years of Business Analyst experience, with exposure to KYC / AML or compliance‑related projects</li><li>Insurance industry experience is highly preferred (life or general insurance)</li><li>Good understanding of KYC, CDD, EDD, sanctions screening, and client onboarding processes</li><li>Hands‑on experience in requirements gathering, documentation, and UAT support</li><li>Familiar with SDLC and Agile / Waterfall delivery environments</li><li>Strong stakeholder management and communication skills</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby4yNzM1Mi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-05-11T02:31:10Z

Quality Assurance Officer - (Insurance)

Central and Western District, Central and Western District
remote
Contract
23000 - 40000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.The Role<ul><li>Perform QA reviews on SP operational processes, projects, digital initiatives, and process changes</li><li>Identify control gaps, process weaknesses, and governance issues through evidence-based assessments</li><li>Analyze root causes and assess potential impact; document findings clearly and objectively</li><li>Support audit, compliance, and regulatory reviews</li><li>Track remediation actions and validate effectiveness of issue closure</li><li>Assess compliance with internal policies, SOPs, governance frameworks, and control standards</li><li>Prepare QA reports, issue logs, and management summaries for governance reporting</li><li>Provide practical and balanced recommendations aligned with business and governance needs</li></ul>Your Profile<ul><li>2+ of experience in audit, compliance, QA, risk, operations, or control functions within financial services</li><li>Strong understanding of governance, controls, and independent review processes</li><li>Good communication skills with ability to articulate issues clearly and constructively</li><li>Detail-oriented with strong documentation standards</li><li>Proficient in Excel, PowerPoint, and Power BI; exposure to data analytics or AI tools is a plus</li><li>Strong analytical, problem-solving, and organizational skillsFamiliar with SDLC and Agile / Waterfall delivery environments</li><li>Strong stakeholder management and communication skills</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby4xMjc4OS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-05-19T03:47:04Z

Network Engineer - Insurance / Banking

Central and Western District, Central and Western District
remote
Contract
38000 - 45000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.The Role<ul><li>Design, implement, and support enterprise network infrastructure (LAN, WAN, firewall, VPN)</li><li>Perform network monitoring, troubleshooting, and performance tuning</li><li>Support network security controls, including firewall policies and access management</li><li>Work closely with infrastructure, security, and application teams on project delivery</li><li>Support network setup for digital and business projects, ensuring high availability and reliability</li><li>Manage vendors and service providers for network-related services</li></ul> Your Profile<ul><li>Degree in IT, Computer Science, or related disciplines</li><li>3-8 years of network engineering experience, preferably in insurance / financial services</li><li>Hands-on experience with routers, switches, firewalls (e.g. Cisco, Fortinet, Check Point)</li><li>Knowledge in TCP/IP, routing, switching, network security, and VPN</li><li>Experience in project implementation and production support</li><li>Strong troubleshooting and problem-solving skills</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby4zNzQ4Ni4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-05-13T08:10:07Z

Customer Serivce Analyst (6 months contract) - Insurance - 30k

Kowloon,
remote
Contract
25000 - 30000 HKD / Monthly
The Company Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.The Role * Handle client queries via emails in a timely and professional manner. * Collaborate with internal business units to resolve customer issues and ensure smooth service delivery. * Perform policy administration tasks, quality control checks, and first-level investigations for continuous improvement. * Support supervisors with daily operations, ad hoc projects, and facilitate customer engagement to meet business targets. Your Proflie * Minimum 1 year of customer service experience in the Banking and Insurance industries. * HKCEE/DSE or above, with IIQE Papers 1, 2, and 3 required. * Strong communication skills in Cantonese, English, and Mandarin, with proficiency in MS Office and Chinese word processing. * Mature, proactive, and customer-focused personality with problem-solving skills and ability to work under pressure. Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U3VraS5XdS44NDU4Ny4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-04-13T09:02:37Z

Customer Service (Insurance)

Hong Kong,
remote
Contract
25000 - 30000 HKD / Monthly
The Company Our client is an instantly recognizable firm with a very strong reputation and brand within the globe. The Role<ul><li>Handle client queries via emails in a timely and professional manner.</li><li>Collaborate with internal business units to resolve customer issues and ensure smooth service delivery.</li><li>Perform policy administration tasks, quality control checks, and first-level investigations for continuous improvement.</li><li>Support supervisors with daily operations, ad hoc projects, and facilitate customer engagement to meet business targets.</li></ul> Your Profile<ul><li>Minimum 1 year of customer service experience in the Banking and Insurance industries.</li><li>HKCEE/DSE or above, with IIQE Papers 1, 2, and 3 required.</li><li>Strong communication skills in Cantonese, English, and Mandarin, with proficiency in MS Office and Chinese word processing.</li><li>Mature, proactive, and customer-focused personality with problem-solving skills and ability to work under pressure.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby4xOTM0NS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-04-20T09:11:50Z

A Leading life insurer - Policy Life admin (up to 28k)

Hong Kong,
remote
Contract
20000 - 28000 HKD / Monthly
The CompanyA Leading life insurer The RoleCore Responsibilities<ol><li> Policy Administration & Servicing</li></ol><ul><li>End-to-End Management: Execute the full range of policy activities, including new business applications, policy servicing, complex alterations, and claims processing.</li><li>Operational Excellence: Ensure all tasks are completed accurately and within Service Level Agreements (SLAs), while strictly adhering to regulatory requirements and contract provisions.</li><li>Data Integrity: Conduct TR name searches, perform data cleansing, and validate activity reports to ensure system accuracy.</li></ul><ol start="2"><li> Project Management & System Enhancement</li></ol><ul><li>UAT & Implementation: Lead or support User Acceptance Testing (UAT) for new systems, product launches (Day 1 & Day 2), and portal revamps.</li><li>Continuous Improvement: Identify operational bottlenecks, follow through on quality assurance findings, and recommend/implement process improvements.</li><li>Change Management: Manage system change requests and oversee record retention exercises to maintain operational efficiency.</li></ul><ol start="3"><li> Stakeholder Engagement & Reporting</li></ol><ul><li>Distribution Support: Partner closely with the Distribution team to resolve request-level issues and streamline communication.</li><li>Documentation: Maintain and update operational manuals, procedures, and internal forms.</li><li>Management Reporting: Assist in preparing regular performance reports and communications for both internal leadership and external stakeholders.</li></ul> Your ProfileQualifications & ExperienceProfessional Background<ul><li>Education: University degree preferred.</li><li>Experience: 3+ years in Life Insurance operations, specifically within New Business or Policy Servicing.</li><li>Technical Knowledge: Proven experience with fund-related transactions and a solid understanding of investment-linked products.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.Reference Number: 67010-0013428318By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuODE3OTEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-05-18T02:45:00Z

Data & Systems Developer

Hong Kong,
remote
Contract
23000 - 25000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions. The Role<ul><li>Assist in system design, prepare program specifications, and perform application development, implementation, testing, deployment, and ongoing BAU support.</li><li>Support end-to-end data analytics and BI delivery, including data sourcing, profiling, ETL, pipelines, dashboards, and model support, in line with SDLC standards.</li><li>Coordinate closely with Business, IT, Data, Compliance, Risk teams, and vendors to facilitate workshops, manage deliverables, and ensure smooth project execution.</li><li>Manage data requirements and documentation such as KPI definitions, business rules, data dictionaries, source-to-target mappings, and technical design specifications.</li><li>Support UAT, data quality reconciliation, defect tracking, audit evidence, and traceability from requirements through deployment using project management tools.</li></ul> Your Profile<ul><li>Bachelor's degree in Computer Science, Information Systems, Data Analytics, Business Administration, or a related discipline.</li><li>2-4 years of experience in IT delivery support, PMO, data analytics, BI projects, or system development environments.</li><li>Solid understanding of SDLC methodologies (Waterfall and/or Agile), including requirements gathering, UAT coordination, release, and documentation processes.</li><li>Hands-on or working knowledge of SQL, Python, data analytics tools, and project tracking platforms such as Jira, Confluence, or SharePoint.</li><li>Strong communication, coordination, and problem-solving skills; detail-oriented, proactive, and able to manage multiple tasks across stakeholders.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby4xMDg2OS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-04-20T09:19:49Z

Business Analyst

Central and Western District, Central and Western District
remote
Contract
23000 - 25000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.The Role<ul><li>Support digital projects involving external business partners and customers</li><li>Perform hands‑on testing, UAT coordination, and application support activities</li><li>Assist in business requirements gathering, documentation, and clarification</li><li>Work closely with internal teams, vendors, and external partners on project delivery</li><li>Liaise with regional stakeholders, including teams in Singapore and China</li><li>Support project execution and follow up on deliverables and issues</li></ul> Your Profile<ul><li>Strong communication skills; able to work in Cantonese, English, and Mandarin</li><li>Financial services background preferred</li><li>Project handling experience, with exposure to BA or application‑related work</li><li>Experience following projects end‑to‑end; full BA background not mandatory</li><li>Comfortable working with external customers and multiple business partners</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby40NTc5MC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-05-06T09:54:49Z

Product Officer - Contract

Central and Western District, Central and Western District
remote
Contract
20000 - 25000 HKD / Monthly
The CompanyOur client a well-known financial institution organization is seeking a Product Officer to join their growing product development department. This role offers exposure to end‑to‑end product initiatives and close collaboration with multiple stakeholders across the business The Role<ul><li>Participate in the design and enhancement of insurance products, ensuring strong alignment with customer needs while balancing internal and external stakeholders' perspectives</li><li>Support the delivery of product initiatives, including preparation of product‑related documentation and marketing literature</li><li>Assist in monitoring product performance and conducting ongoing reviews of market competitiveness</li><li>Support special quotation requests and participate in user acceptance testing (UAT) activities</li><li>Provide general support to the product development and marketing functions as required</li></ul> Your Profile<ul><li>University degree or above, preferably in Business Administration, Marketing, Statistics, Actuarial Science, or a related discipline</li><li>Minimum 2 years of relevant experience in product development and/or actuarial background within the insurance industry</li><li>Strong communication skills with fluency in written and spoken English; solid Chinese reading and writing skills are essential</li><li>Demonstrated project management capabilities, with a high level of accuracy and attention to detail</li><li>Self‑motivated, well‑organized, and a committed team player with a proactive mindset</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013421048 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuMzY5MzUuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-04-16T08:39:12Z