<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Our client is an instantly recognizable firm with a very strong reputation and brand within the globe.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span><br />* Provide UX review and critical evaluation across multiple digital platforms<br />* Apply strong judgement in assessing user experience, focusing on improvements in usability and design quality rather than visual production<br />* Collaborate closely with product managers, business analysts, IT teams, and business stakeholders to align on user experience strategies<br />* Establish and uphold design governance standards to ensure consistency and quality across deliverables<br />* Plan and conduct user research activities, including focus groups, questionnaires, and discussion guides<br />* Evaluate user journeys through heuristic analysis, usability testing, and experience mapping</p><p><span style="text-decoration: underline;"><strong>Your Profile </strong></span><br />* Minimum 4 years of experience in UX or product design roles<br />* Hands-on experience in user research, including focus group facilitation and survey design<br />* Solid understanding of usability principles, heuristic evaluation, and customer journey mapping<br />* Proven ability to manage and influence cross-functional stakeholders<br />* Experience in insurance, banking, or fintech environments is an advantage<br />* Familiarity with design and analytics tools such as Figma, Google Analytics, or Firebase is preferred<br /><br /><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3VraS5XdS4wNTEyOC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">