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Credit Controller in Liverpool

What is a credit controller?

An organisation’s cashflow health depends on the skill of their credit controller. They ensure that revenue and credit owed to the company is paid in a timely and accurate manner.Credit control jobs involve assessing and managing the business’ credit risk by ensuring that new customers are thoroughly vetted and that the company month-end accounts are reconciled. If payment problems arise, they will step in to find a resolution and to highlight any potential debtor issues which may arise in future.

Credit controller job description and responsibilities

A credit controller’s primary function is to collect and reconcile credit notes and invoices owed to the company. They manage customer accounts, ensuring that new customers have healthy credit and that existing customers have settled monthly accounts in a timely manner.Credit controllers are heavily involved in customer interaction, so need excellent communication skills, good levels of diplomacy and the ability to inspire customer loyalty and satisfaction. They work within a wider finance and accounting team, and usually report to the credit control supervisor, credit control manager or the credit manager.Credit controller duties and responsibilities include:Creating and upholding payment procedures and policies that ensure timely paymentResponding to client queriesKeeping customer retention levels highReconciling accountsProviding administrative support to finance teamKeeping close watch on debtor account balancesReducing debtors’ ‘Days Sales Outstanding’Ensuring the team adhere to credit and collection proceduresCustomer relations

Credit controller qualifications, skills and experience

When hiring for a credit controller role, the majority of employers will be looking for professionals with 2 – 3 years’ experience in credit control. Experience in professional services or a software environment is beneficial, as are qualifications like ACA.

Credit controller skills in demand

The strongest candidates will have excellent customer services skills. Although it isn’t essential for credit controllers to have a degree, they should also possess some of the following qualities:Experience with ERP systemsExcellent interpersonal skillsTenacityExcellent communication skillsGood negotiation skillsAble to clearly explain financial mattersBusiness acumenHigh attention to detailProblem solving skillsThe ability to prioritise a heavy workloadGood analytical skills

Looking for a credit controller or a credit controller job?

Submit your CV or request talent now and our expert recruiters will be with you shortly.Robert Half can assist you with your credit controller staffing needs.
Salary for Credit Controller in Liverpool

28500 - 34250

25th percentile
28500
The candidate has little or no prior experience in the position and is still developing relevant skills.
50th percentile
31250
The candidate has an average level of experience and has most of the necessary skills.
75th percentile
34250
The candidate has above-average experience, has most or all the necessary skills, and may have specialised qualifications.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Transactional Finance Manager 56000 65000 74000 Financial Analyst - Financial Services 51000 57250 65000 Part-Qualified Financial Analyst 34000 41500 48500 Accounts Payable-Accounts Receivables Manager - Financial Services 41750 47500 53500 Accounts Payable-Accounts Receivables Clerk - Financial Services 26750 31000 33750 Payroll Manager 40000 46500 56750 Purchase Ledger Manager 40000 46250 53500 Credit Control Manager 37500 45250 51500 Part-Qualified Financial Accountant - Financial Services 37500 41750 46250 Part-Qualified Financial Accountant 32750 37000 42250 Part-Qualified Management Accountant - Financial Services 35500 41000 45750 Part-Qualified Management Accountant 34750 38250 44250 Assistant Fund Accountant - Financial Services 33750 37500 41750 Assistant Management-Financial Accountant 28750 34750 40250 Bookkeeper 30500 33500 35750 Payroll Administrator 28250 31250 34750 Accounts Assistant 28250 31500 33750 Sales Ledger Clerk 27000 30250 34250 Purchase Ledger Clerk 26750 29000 32000 Graduate Accounts Assistant - Financial Services 26750 28750 31000
Get projected 2027 starting salaries in 6 professional fields localised to 24 major cities across the UK.

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Your guide to negotiating salaries and offers

2027 UK Salary Guide Explore UK salaries, in-demand benefits and compensation strategies to confidently benchmark for new hires or prepare for salary discussions.
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Should I accept a counteroffer from my current employer? Received a counter-offer? Learn how to evaluate it, understand employer tactics and choose your next step.
The salary benchmarks in the UK Salary Guide From Robert Half are the result of a rigorous, multistep process designed to reflect projected market trends for 2027. They are based on actual compensation for professionals Robert Half has placed across the UK, along with 365k third-party job posting data from Textkernel that we use for independent validation. Non-salary data referenced in the UK Salary Guide is based on online surveys developed by Robert Half and conducted by an independent research firm. Robert Half commissioned research amongst 1,500 respondents using an online data collection methodology. The respondents represent 500 hiring managers and 1,000 workers in finance and accounting, IT and technology, administrative and office support, marketing and creative, and legal. Respondents are drawn from a sample of small-to-midsized enterprises (20-249 employees), and large (250-plus employees) private, publicly listed and public sector organisations across the UK.
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