<p>Our client, a <strong>leading international consulting</strong> <strong>firm</strong> specializing in strategy, consulting, digital, technology, and operations services, is seeking a dynamic and service-oriented <strong>HR Operations Associate (H/F/X)</strong></p><p>It's a <strong>six-month mission</strong> in <strong>central Brussels</strong>.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>serve as first point of contact for employee HR queries via mailbox (FR/NL/EN);</li><li>triage, prioritize, and resolve basic inquiries independently;</li><li>escalate complex cases to relevant HR colleagues;</li><li>provide administrative support to the HR Employee Services team;</li><li>manage the HR mailbox for the BeLux region;</li><li>follow up on employee requests (attestations, data changes, documents);</li><li>accurately update employee data in HR systems;</li><li>support onboarding-related administration;</li><li>deliver standard input for payroll (no direct payroll responsibility);</li><li>manage requests for absences, sick leave, and social changes;</li><li>ensure proactive follow-up on cases to avoid bottlenecks.</li></ul><p><strong>Qualifications:</strong></p><ul><li>previous experience in administration or HR is advantageous but not required;</li><li>strong organizational skills, attention to detail, and reliability;</li><li>clear communication skills in French and Dutch, with a good level of professional English;</li><li>friendly, service-oriented, and efficient - you solve problems, not create them;</li><li>ability to work full-time; minor flexibility on hours may be possible.</li></ul><p><strong>What's on Offer:</strong></p><ul><li>gain hands-on experience with a prestigious international organization;</li><li>collaborate with a multicultural HR team;</li><li>modern office in Brussels city center; remote work possible 1 day per week.</li></ul><p> </p><p>Ready to take the next step in your HR career and work with leading experts in a fast-paced, international environment?<br /> <strong>Apply today!</strong></p><p> </p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4yNTcyMS4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p>For one of his client, Robert Half is currently looking for a Claims Analyst.</p><p>Join a leading international firm at the forefront of financial litigation and legal technology, serving claimants throughout Europe. Located in the heart of Brussels, our client is expanding rapidly, driven by strong business growth and the launch of a new spin-off entity. This organization is known for providing innovative claims management services on a pan-European scale.</p><p><strong>Role Overview:</strong> As Claims Analyst (m-f-x), you will become the operational backbone of the claims management team, supporting claimants at every stage of the claim's lifecycle. This position is critical for ensuring an excellent, seamless experience and will actively connect claimants, legal teams, and technology platforms. You will play a pivotal role in differentiating the company's reputation in the fast-evolving legal tech marketplace.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Claimant Onboarding & Case Initiation</strong></p><ul><li>Serve as the primary contact for new claimants, guiding them through onboarding and the initial stages.</li><li>Conduct thorough intake meetings to capture essential claim information and documentation.</li><li>Verify identity and eligibility in line with compliance requirements.</li><li>Create and configure claim profiles within the proprietary claims platform.</li><li>Clearly explain procedures, timelines, and next steps to claimants.</li><li>Build trusting relationships with claimants.</li></ul><p><strong>Claims Administration & Processing</strong></p><ul><li>Oversee day-to-day claim activities, accurately documenting all actions.</li><li>Organize and process incoming claim documentation.</li><li>Coordinate with both internal and external stakeholders for case progression.</li><li>Monitor claim status and ensure adherence to milestones.</li></ul><p><strong>Claimant Communication & Support</strong></p><ul><li>Deliver regular updates and respond promptly to inquiries in English, Dutch, Spanish, Italian, or French.</li><li>Provide actionable guidance, demystifying legal requirements for claimants.</li></ul><p><strong>Platform Use & Data Management</strong></p><ul><li>Effectively utilize claims management platforms for tracking and updating information.</li><li>Ensure accuracy and completeness in all data entries.</li><li>Generate custom reports for internal and external stakeholders.</li></ul><p><strong>Team Collaboration & Knowledge Sharing</strong></p><ul><li>Cooperate with cross-functional teams involved in claims resolution.</li><li>Participate in case review meetings and share best practices across the operations team.</li></ul><p><strong>About You:</strong></p><ul><li>You have a master's degree with a first relevant experience within a corporate environment.</li><li>You have at first experience in claims management, ideally in insurance or financial services, would be a strong asset.</li><li>You have advanced attention to detail, superb organizational capabilities.</li><li>You are a strong collaborator, adaptable, and proactive.</li><li>You have excellent written and verbal communication.</li><li>You show advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook).</li><li>Multilingual fluency: English is essential, additional European languages (French, Italian, Spanish, German, or Dutch) are highly desirable.</li><li>You are Rigorous, intellectually curious, and able to prioritize under tight deadlines.</li><li>You Demonstrate professional discretion with sensitive information.</li><li>You have an active Belgian work permit.</li></ul><p><strong>What's on Offer:</strong></p><ul><li>Be part of a dynamic, international, and entrepreneurial work environment, centrally located in Brussels.</li><li>Strong focus on inclusion and diversity with a culture that encourages creativity and sharing of ideas.</li><li>Competitive compensation package with fixed and variable elements, tied to individual and company performance.</li><li>Flexible hybrid/home office arrangements available.</li><li>Opportunity for rapid growth with an option conversion to a permanent contract in a market-leading organization.</li></ul><p>Ready to advance your claims management career in a cutting-edge legal technology business? Apply today or contact your Robert Half consultant for a confidential discussion.</p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi43Mzg0Mi4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p><strong>Robert Half is voor een klant op zoek naar een Logistics Administrator voor een bedrijf in de regio Grimbergen.</strong></p><p>Onze klant is een groeiende organisatie met internationale scope, actief in het optimaliseren van logistieke en operationele processen. Het bedrijf staat bekend om een dynamisch en samenwerkingsgericht werkklimaat waarin innovatie en kwaliteit centraal staan.</p><p><strong>Jouw verantwoordelijkheden:</strong></p><ul><li>Behandelen van vragen en het oplossen van problemen binnen het logistieke proces.</li><li>Coördineren van processen tussen een externe Freight Audit provider en interne teams.</li><li>Het uploaden van databestanden in externe platforms en het ondersteunen van masterdata en zakelijke regels.</li><li>Rapporten genereren en analyseren met behulp van Excel en Power BI.</li><li>Nauwe samenwerking met faciliteiten, transporteurs en financiële teams om het facturatieproces van transportkosten te beheren.</li><li>Analyseren van transportuitgaven en ondersteunen van de groei van nieuwe processen.</li><li>Uitvoeren van bijkomende taken zoals aangeduid door het management.</li></ul><p><strong>Jij herkent jezelf in onderstaande:</strong></p><ul><li>Je hebt een bachelor diploma of gelijkaardige ervaring.</li><li>Je hebt affiniteit met logistiek en accounting, en bent gedreven om hier meer over te leren.</li><li>Je beschikt over een zelfstandige en proactieve werkhouding.</li><li>Je bent leergierig en werkt nauwkeurig met oog voor detail.</li><li>Je hebt sterke analytische en probleemoplossende vaardigheden.</li><li>Je werkt goed autonoom en onderhoudt sterke relaties met interne en externe stakeholders.</li><li>Je hebt een uitstekende beheersing van de Engelse taal, zowel schriftelijk als mondeling.</li><li>Je hebt een goede kennis van Excel en basisvaardigheden in Power BI.</li></ul><p><strong>Onze klant biedt:</strong></p><ul><li>Een dynamische werkomgeving met afwisselende projecten en verantwoordelijkheden.</li><li>Mogelijkheden tot persoonlijke en professionele ontwikkeling.</li><li>Een competitief salaris, aangevuld met aantrekkelijke extra voordelen.</li><li>Een ondersteunend en collegiaal team waarin jouw input gewaardeerd wordt.</li><li>Flexibiliteit en een goede werk-privébalans.</li></ul><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4xOTEyOS4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p><strong>Robert Half</strong> <strong>Talent Solutions</strong> is currently looking for a <strong>Payroll Officer (m/f/x) </strong>for a permanent position based in <strong>Groot-Bijgaarden</strong>.</p><p>Our client is a fast growing company active in the <strong>real estate sector</strong>.</p><p>As <strong>Payroll Officer (m/f/x) </strong>you will be <strong>responsible</strong> for:</p><p><strong>Payroll responsibilities </strong></p><ul><li>You implement salary/benefits administration services and execute the monthly payroll for multiple markets.</li><li>You handle the contacts with the external payroll providers and follow up on the quality, accuracy, and compliance of the services delivered.</li><li>You perform checks on the accuracy of the timesheets for payroll processing.</li><li>You liaise with local HR to resolve any discrepancies promptly.</li><li>You record data for employees, including information like addresses, monthly earnings, absences, dates of and reasons for terminations, etc.</li><li>You classify payroll files electronically.</li><li>You complete all employee related documents in cooperation with local HR teams.</li><li>You enter payroll-related payments directly into the banking software.</li><li>You handle all payroll-related questions/requests from internal and external stakeholders.</li><li>You maintain the payroll interfaces to ensure accurate information for payroll accounting.</li><li>You support the accounting team in their monthly closing activities by providing payroll journal entries.</li><li>You ensure correct and timely payment of all payroll related taxes.</li></ul><p><strong>Reporting responsibilities</strong></p><ul><li>You assume responsibility for effectively recording, maintaining, and reporting human resource information ensuring that human resource files and records are kept confidential and in accordance with legal requirements and company policies and procedures.</li><li>You analyze HR related data and deliver clear reporting.</li><li>You provide payroll reports and other input for the monthly and yearly closing activities of the accounting team while respecting the confidentiality of all individual and personal data.</li><li>You support internal and external audits.</li><li>You suggest improvements to payroll processes or systems to enhance efficiency.</li></ul><p>The required <strong>profile</strong> for the <strong>Payroll Officer (m/f/x) </strong>position:</p><ul><li>A bachelor's degree in payroll, finance or accounting and/or relevant professional experience is mandatory.</li><li>You must have at least 3 years of experience in payroll processing, either with a payroll service provider, with an internal payroll department, or within an accounting department.</li><li>International payroll and split payroll experience are a plus.</li><li>You show a strong interest and affinity with local social legislation and are willing to stay up to date with legislative changes.</li><li>You are fluent in English, both written and verbally and have working knowledge of Dutch and/or French.</li><li>Knowledge of German, Danish or Swedish are considered as a plus.</li><li>You have good working knowledge of Microsoft applications, with a high interest in Excel.</li><li>Knowledge of Dayforce and/or SAP Success Factors is a plus.</li><li>You understand the company strategy and the strategic context of your own work.</li><li>You show flexibility and are open to change.</li><li>You actively seek opportunities for self-development and learning.</li><li>You show awareness of and commitment to business performance targets in your own job.</li><li>You prioritize your tasks and complete work to deadlines</li><li>You are a team player who can also work independently.</li><li>You have a hands-on mentality.</li><li>You possess good administrative and organizational skills.</li><li>You focus on qualitative and timely deliveries.</li><li>You are stress resistant.</li><li>You have an eye for detail to spot and solve payroll inconsistencies</li><li>You demonstrate strong analytical capabilities.</li><li>You safeguard confidential information in line with GDPR regulations.</li><li>You communicate clearly and effectively and are service oriented.</li></ul><p>Interested in this position of<strong> Payroll Officer (m/f/x) </strong>at a young and dynamic company? Apply today.</p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZlBlcm0uMTAxMzYuMTA4OTVAcmhpZXVyb3BlLmFwbGl0cmFrLmNvbQ.gif">
<p>For one of its clients, Robert Half is looking for a Customer Service Officer (M/F/X) with excellent knowledge of Dutch and French for a permanent contract after interim period.</p><p>Our client is a listed multinational company active in the mobility sector and located in the center of Brussels.</p><p><strong>Your responsibilities as a Customer Service Officer (M/F/X) include the following:</strong></p><ul><li>handling customer inquiries and claims, averaging 15 telephone calls and 20 emails per day;</li><li>managing contracts and files, including verification, data input, rebates, and agreements for additional services;</li><li>executing marketing actions as determined by the Benelux Country Manager;</li><li>processing orders for new customer cards and toll subscriptions;</li><li>monitoring and maintaining an accurate customer portfolio;</li><li>assisting and training customers in the effective use of the company's platform;</li><li>managing and responding to the general inbox in a timely and professional manner;</li><li>providing sales support to sales representatives;</li><li>preparing reports to meet business requirements;</li><li>serving as a backup for colleagues, including customer service representatives and sales officers;</li><li>providing administrative assistance to the Technical Manager;</li><li>handling manual acceptance authorizations as needed;</li><li>following up on and resolving instances of suspected fraud;</li><li>resolving card and toll-related issues remotely.</li></ul><p><br /><br /></p><p><strong>Your Profile:</strong></p><ul><li>You have at least a Bachelor of Master level of studies and a first experience in customer support.</li><li>You have a very good level of Dutch and English. French is also a strong asset.</li><li>Commercial feeling in helping customers</li><li>Organized, have a good sense of priorities</li><li>Team spirit</li></ul><p><strong>What We Offer:</strong></p><ul><li>Competitive contract of 9 months at least</li><li>Modern workspace in Brussels' city center</li><li>Direct involvement in a business-critical project</li><li>Supportive small team spirit within a major global player</li></ul><p> </p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4zMjIzOC4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
