<p><strong>The Company</strong><br />A global name in aged care, this organisation moves mountains for its clients who live under their care. Being a leader in the space, you will get exposed to a wide range of industry specific technology alongside the classic IT Infrastructure repertoire you already know.</p><p><strong>The Role</strong> <br />This role is a combination of Service desk and Desktop support. With this in mind, you will assist with any level 1 & 2 requirements that users encounter throughout their daily tasks. The majority of requests will be sent via email, phone or tickets but be prepared to hop on your feet and move around the office to swiftly resole incidents. You will work closely with the wider IT Team and your manager to think of process improvements that can be implemented as well to provide smoother support to all.</p><p><strong>Duties</strong></p><ul><li>Support all IT incidents & requests to a level 1-2 capacity</li><li>Clearly communicate with VIP staff on-site</li><li>Troubleshooting hardware and software issues.</li><li>Installing and maintaining hardware and computer peripherals</li></ul><p><strong>Skills & Experience</strong></p><ul><li>Prior experience on a Service Desk / Helpdesk</li><li>Experience with Windows</li><li>Knowledge of the MS Stack inclusive of O365</li><li>Strong communication skills, both written and verbal</li></ul><p>This role is hybrid with some work from home available on Fridays. Immediate start required.</p><p><strong>How to apply</strong><br />Please send your resume in <strong>Microsoft Word format</strong> by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on 09-915-6700.</p><p><em>Job Reference No: 06900-0013276363</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjUxOTQ4LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br />A large, well respected and established NZ business with over 50 branches nationwide. Offering a dynamic working environment in a sector that is currently experiencing a lot of growth, this a fantastic organization to join to expand your career.</p><p><strong>The Role</strong> <br />Working within a team of 2 Service Desk Analysts, you'll troubleshoot your way through issues in this busy and engaging role. You will be required to provide technical support to a level 1.5 - 2 abilities. This will involve support of Windows, the MS Stack, Active Directory, O365 and other common desktop applications.</p><p>This position is vital in supporting the busy environment, as IT is integral to making the businesses wheels turn! Being able to stay calm and quickly support or escalate the technical issue will be key to your success in this role. Being on a service desk, this is a team-based environment where you will work together to share your knowledge and support one another alongside the wider business. Logging tickets will help track any issues between the team, so attention to detail and accurately describing a fault will be key.</p><p><strong>Skills & Experience</strong></p><ul><li>Experience working on a service desk</li><li>Experience with the MS Stack, Windows, O365 & Active Directory</li><li>ITIL certification or experience within this framework</li><li>Experience with ticketing systems such as Service Now or similar</li><li>Enjoy working as a team within a highly supportive environment</li></ul><p>Please note, this a contract position so <span style="text-decoration: underline;">only candidates who have valid working rights in New Zealand</span> can be considered.</p><p><strong>How to apply</strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litvasky in our Auckland office on 09-915-6700.</p><p><em>Job Reference No: 06900-0013291212</em></p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjU3NzgwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Large NZ organisation that operates in the financial services industry looking for a Senior Business Analyst for a system replacement and automation project.</p><p><span style="text-decoration: underline;"><strong>The Role</strong> </span><br />This is a critical and urgent role that will be key to help the business shape up their system and vendor selection.<br />You'll need to urgently partner and engage stakeholders to nut out and agree on current state.</p><p><span style="text-decoration: underline;"><strong>Duties</strong></span></p><ul><li>Organise and hold workshops</li><li>Document current state</li></ul><p>Into the wider programme, you will be key in shaping up future state with the business and chosen system implementor.</p><p><span style="text-decoration: underline;"><strong>Your Profile:</strong> </span></p><ul><li>Strong documentation skills</li><li>Proven background as a contract BA</li><li>Banking or finance experience</li><li>Flexible, problem solver with a can-do attitude.</li><li>Strong influencing and persuasion skills</li><li>Excellent stakeholder engagement skills</li></ul><p><span style="text-decoration: underline;"><strong>How to apply</strong></span><br />Please send your resume in Microsoft Word format by clicking on the apply button.</p><p><br /><em>Job Reference No: 06900-0013271334</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UGF1bC5CYXRlc29uLjU5MzU1LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Please note that this is a part-time position, and the salary will be pro-rated based on the number of hours worked.</strong></p><p><strong>The Company</strong><br />Are you ready to join a pioneering digital platform that's been shaping the way New Zealanders engage with property for decades? We've partnered with an innovative tech-driven organisation that's looking for passionate professionals to support their users and systems across Aotearoa. As part of a team that lives and breathes technology and customer experience, you'll play a key role in ensuring smooth application performance and delivering exceptional support.</p><p>If you're someone who thrives in a fast-paced environment, enjoys solving problems, and wants to contribute to a product that helps people find the life they want to live, this is your chance to make a meaningful impact. Let's enhance user experiences, streamline operations, and support a platform trusted by thousands every day.</p><p><strong>The Role</strong> <br /> In this hands-on Application Support role, you'll be responsible for managing technical queries, maintaining system integrity, and ensuring a seamless experience for users across Aotearoa. You'll handle incoming requests, triage and escalate issues, and work closely with development and QA teams to validate bug fixes. Your day-to-day will include querying internal databases, supporting API integrations, monitoring alerts, and maintaining documentation. Prior experience with SQL is advantageous. You'll also assist with hardware requests, collaborate with third-party IT partners, and identify training opportunities to enhance team capability.</p><p>Beyond technical support, you'll play a key role in maintaining the CRM system and engaging with external vendors. You'll be expected to conduct yourself in line with company values, demonstrating integrity, professionalism, and a commitment to building trust. Compliance with health and safety requirements, ethical standards, and internal policies is essential. This is a great opportunity for someone who enjoys problem-solving, clear communication, and contributing to a collaborative, values-driven environment.</p><p><strong>Your profile:</strong></p><ul><li>Customer support experience 2+ years</li><li>Experience with SQL is highly favourable</li><li>Detail oriented and highly organised</li><li>Passion for problem solving</li></ul><p>While not required, it would be advantageous to have experience with HTML, AWS, New Relic, Postman.</p><p><strong>Part Time Nature:</strong></p><p>Being part time, this organisation is seeking someone who can commit to 25 - 32 hours / week. The business can consider a variety of part time working arrangements; however this will be fixed in the contract should you be offered the position. Examples include:</p><ul><li>Working 5 days / week on reduced hours to align with school pick up / drop off times</li><li>Working full time hours 3-4 days / week</li><li>Working reduced hours 3-4 days / week</li></ul><p>Please note, we can <span style="text-decoration: underline;">only consider candidates who are in New Zealand with valid permanent working rights</span> at this time.</p><p><strong>How to apply</strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Dominique Smith or Stanley Onacha in our Auckland office on 09-915-6700.</p><p><em>Job Reference No: 06900-0013300010</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjY0NjcyLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />A large, well respected NZ entity based in the CBD is on the hunt for a captivating Senior Service Desk Analyst for an initial 3-month contract. Well known for its services, this is a premium brand and certainly serves NZ well in its offering in the medical field. With a dominant market presence, this company is a cornerstone in most Kiwi's lives!</p><p><strong><span style="text-decoration: underline;">The Role</span></strong> <br />Working within a team of 6 Service Desk Analysts, you'll troubleshoot your way through issues in this fast-paced environment. In this role, you'll be the technical wizard that keeps the organization running smoothly. You'll provide top-tier technical support, showcasing your skills at a L2 expertise. Your toolkit will include Windows, the MS Stack, Active Directory, Azure O365, and various common desktop applications.</p><p>At the heart of this bustling operation, IT plays a pivotal role in keeping the wheels turning. Your ability to stay cool under pressure and swiftly tackle technical challenges will be the key to your success here. In this collaborative service desk environment, you'll work side by side with a supportive team, sharing knowledge and expertise across the organization.</p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li><strong>Service Desk Savvy:</strong> Your experience in a service desk role gives you a solid foundation.</li><li><strong>Tech Expertise:</strong> You're well-versed in the MS Stack, Windows, O365, Azure and Active Directory.</li><li><strong>ITIL Insight:</strong> Whether you're certified or have experience within the ITIL framework, you understand its value.</li><li><strong>Ticketing Whiz:</strong> Proficiency with ticketing systems like Service Now or similar tools is a plus.</li><li><strong>Team Player:</strong> You thrive in a collaborative, highly supportive team environment.</li></ul><p>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered.</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on <strong>09-915-6700.</strong></p><p><strong><span style="text-decoration: underline;">Job Reference No:</span></strong> 06900-0013302856</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjA1ODcwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Step into the future of healthcare with one of New Zealand's leading healthcare organizations! Renowned for its excellence and nationwide presence, this company is synonymous with trust, innovation, and world-class care. As part of this dynamic team, you'll play a vital role in driving positive change in people's lives while advancing your career. With cutting-edge technologies at your fingertips and a strong emphasis on professional growth within a collaborative, supportive culture, this is your chance to make a meaningful impact in a way that truly matters.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span> <br />This role offers the chance to provide outstanding Level 1 and Level 2 technical support while ensuring seamless technology operations for internal stakeholders. As the Service Desk Analyst, you will be the first line of support, delivering solutions by phone, email, or in person across a variety of hardware, software, and digital services. <br /><br /><strong>Key duties include:</strong></p><ul><li>Offering IT support while delivering an exceptional customer experience to end users.</li><li>Troubleshooting and resolving incidents, service requests, and problem tickets professionally.</li><li>Supporting a range of technologies, including M365, Active Directory, Teams, VPN solutions, hardware devices, and printers.</li><li>Contributing to maintaining and updating the Service Desk knowledge base to improve first-call resolution and response times.</li><li>Participating in after-hours and weekend on-call support.</li><li>Assisting in technical aspects of project delivery and providing digital services and training to end users.</li><li>Continuously improving customer-centric processes, keeping communications user-friendly for technical and non-technical stakeholders.</li></ul><p><br /><span style="text-decoration: underline;"><strong>Your Profile:</strong> </span><br />You are a proactive, solutions-focused professional who enjoys troubleshooting and building meaningful relationships with customers. <br />To succeed in this role, you'll have:</p><ul><li>Experience: At least 3 years in IT support in a corporate technical role. Enterprise-level experience preferred.</li><li>Technical Competencies: Strong knowledge of desktop technologies (e.g., M365, Teams, VPN tools, MFA solutions), Active Directory user management, and troubleshooting hardware and peripheral devices. Skills in technologies such as Group Policies and basic PowerShell scripting would be an advantage.</li><li>Communication Skills: Outstanding verbal and written communication abilities (especially over the phone and via email) with the ability to simplify technical jargon.</li><li>Customer Service Orientation: A passion for helping people and ensuring a great user experience.</li><li>Certifications: ITIL or other service management training and technical certification in end-user computing systems preferred. A tertiary qualification in computing or a related field would be an advantage.</li></ul><p><span style="text-decoration: underline;"><strong>Preferred Skills & Experience:</strong></span></p><ul><li>Familiarity with healthcare or hospital IT environments would be a plus.</li><li>Operational experience with service management tools such as ServiceNow or Cherwell.</li></ul><p><span style="text-decoration: underline;"><strong>Other Benefits:</strong></span></p><ul><li>Working in a reputable and impactful organization with strong values and a future-focused approach.</li><li>Ongoing training, development, and career progression opportunities.</li><li>A role that fosters a balance between hands-on problem-solving and building customer relationships.</li><li>The satisfaction of contributing to critical services that help improve lives.</li></ul><p><span style="text-decoration: underline;"><strong>How to apply</strong></span><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Stanley Onacha or Dominique Smith in our Auckland office on 09-915-6700.</p><p><br /><em>Job Reference No: 06900-0013272329</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuOTgxMjUuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We're proud to be partnering with a nationally respected organisation that plays a vital role in the health and wellbeing of communities across Aotearoa. With a long-standing reputation for care, integrity, and service, our client is a leader in delivering essential support services that truly make a difference in people's lives.</p><p>The organisation is values-driven, future-focused, and committed to fostering a culture of compassion, collaboration, and continuous development. This is more than just a job, it's a chance to contribute to a mission that matters. If you're looking for a role where your skills and heart can align, and where your impact will be felt across the country, this could be the perfect fit.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We're seeking a proactive and customer-focused IT Support Analyst to join a dynamic team and play a key role in supporting the day-to-day operations of the ICT function. This role is ideal for someone who thrives in a fast-paced environment and enjoys solving technical challenges while delivering exceptional service.</p><p>Key Responsibilities:</p><ul><li>Provide technical support across desktop hardware, software, operating systems, and IT infrastructure.</li><li>Act as the first point of contact for technical assistance via phone, email, or ticketing system.</li><li>Troubleshoot and resolve hardware and software faults within defined service desk time-frames.</li><li>Deliver high-level system availability and customer satisfaction through effective problem diagnosis and resolution.</li><li>Install, configure, upgrade, and maintain a wide range of hardware including desktops, laptops, servers, printers, mobile devices, and AV equipment.</li><li>Install and maintain software including Windows OS, Microsoft Office Suite, security tools, and business applications.</li></ul><p>This role operates on a 24/7 rotating roster (4 days on, 4 days off):</p><ul><li>2-day shifts - 6am to 6pm</li><li>2-night shifts - 6pm to 6am</li></ul><p><span style="text-decoration: underline;"><strong>Your profile:</strong></span></p><ul><li>Strong communication skills with a customer centric approach</li><li>2 - 3 years' experience in a Service Desk role or similar</li><li>Familiar with ITIL best practices</li><li>Thrive in environments where no two days are the same</li></ul><p><br />This role is based in Mount Wellington and parking is available on-site. Perks and benefits include retailer discounts and KiwiSaver.</p><p>Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support.</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Dominique Smith or Stanley Onacha in our Auckland office on<strong> 09-915-6700.</strong></p><p><br /><span style="text-decoration: underline;"><strong>Job Reference No:</strong></span><br /><strong>06900-0013291265</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjE2MTI3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>My client is a large well respected NZ entity based in East Tamaki. Well known for its services, this is a premium brand and certainly serves NZ well in its offering. With a dominant presence, this company can not only provide stability but a great contract opportunity.</p><p><strong>The Role</strong><br />The role of the Finance Business Partner will report to the CFO and you will be working with a number of key stakeholders in the organisation. You will be responsible for the following: </p><ul><li>Business Partner with stakeholders to develop financial models, forecasts and cost estimates.</li><li>Analyse financial data to identify any risks or opportunities and areas for cost optimisation</li><li>Create pricing infrastructure and automated models</li><li>Track costs to budget and report thereon and make recommendations for any correction action</li><li>Conduct financial analysis of Business Unit performance, including identifying trends, patterns and opportunities</li><li>Updating the monthly forecast</li></ul><p><br /><strong>Your Profile</strong><br />We are looking for a Finance Business Partner who loves data and insights who is passionate about driving commercial outcomes for a top, well-being organization. You will need to demonstrate the following attributes:</p><ul><li>An ability to business partner senior executives and stakeholders with confidence</li><li>A questioning mind with an ability to analytically think</li><li>Pricing and financial modelling skills</li><li>Strong data extraction skills</li><li>An ability to bring a personable approach to the business whereby you can demonstrate finance as a value adding function</li></ul><p><br /><strong>How to apply</strong><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Samir Sheth or Kelsey Llewellyn</strong> in our <strong>Auckland</strong> office on <strong>09-915-6700</strong>.</p><p><em><strong>Job Reference No: 06900-0013296415</strong></em></p><p> </p><p> </p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U2FtaXIuU2hldGguMTk3MzQuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong><br />Join a forward-thinking organization dedicated to transforming experiences and improving lives. Guided by their core values, this company fosters a supportive and empowering environment where teamwork, innovation, and meaningful connections thrive. This organization believes in creating communities where people can flourish and embrace a shared purpose every day.</p><p><strong>The Role</strong> <br />We're on the lookout for an enthusiastic and skilled IT Service Engineer to be the first point of contact for all end-user IT requests, incidents, and projects. In your role, you'll triage and manage service tickets while maintaining high levels of end-user satisfaction and operational efficiency. This is a dynamic position that allows you to contribute to improvements and roll out impactful solutions.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve tickets raised through Freshservice (or similar ticketing systems).</li><li>Provide first-contact resolution whenever possible and classify requests accurately for trend analysis.</li><li>Assist end-users with operating systems, Microsoft Office products, hardware, printing, phones, and networks.</li><li>Maintain courteous, calm, and clear communication while keeping stakeholders updated on ticket status.</li><li>Work as a single point of contact for users, coordinating with service providers and other parties to resolve technical issues.</li><li>Write and update documentation for troubleshooting and frequently asked questions (FAQs) to empower self-service.</li><li>Engage with hardware/software installs and ensure adherence to IT security standards.</li><li>Support continuous improvement initiatives by staying updated on new tools and processes.</li><li>Proactively promote health, safety, and compliance in the workplace.</li></ul><p><strong>Your profile:</strong> <br />You'll thrive in this role if you're a problem-solver with a passion for technology and helping others. You will balance technical expertise with excellent interpersonal skills, ensuring issues are resolved quickly and stakeholders feel supported throughout the process.</p><p><strong>Technical Skills and Experience:</strong></p><ul><li>A technical IT qualification or equivalent experience.</li><li>Strong knowledge of Microsoft Office 365, OneDrive, and SharePoint.</li><li>Previous service desk experience or experience with ticketing systems is advantageous.</li><li>Familiarity with Microsoft Azure, Dynamics platforms, and server/system management preferred.</li><li>Basic understanding of Command Line Interface and software installations.</li><li>Experience with remote management and patching tools.</li></ul><p><strong>Required Attributes:</strong></p><ul><li>Excellent triage and troubleshooting skills.</li><li>Courteous and calm manner when working with end-users.</li><li>Great organizational and communication skills, with the ability to document and share solutions effectively.</li><li>Proactive mindset with a willingness to learn and adapt to new challenges.</li><li>A strong team player who works collaboratively to achieve results.</li></ul><p><strong>How to apply</strong><br />Please send your resume in <strong>Microsoft Word format</strong> by clicking on the apply button or for further information, contact Stanley Onacha or Dominique Smith in our Auckland office on 09-915-6700.</p><p><em>Job Reference No: 06900-0013300085</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuNzUyNjkuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
