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13 results for It Support Engineer in Auckland, Auckland

Technical Support Analyst
  • Auckland CBD, Auckland
  • remote
  • Permanent
  • 70000 - 76000 NZD / Yearly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Step into the future of healthcare with one of New Zealand's leading healthcare organizations! Renowned for its excellence and nationwide presence, this company is synonymous with trust, innovation, and world-class care. As part of this dynamic team, you'll play a vital role in driving positive change in people's lives while advancing your career. With cutting-edge technologies at your fingertips and a strong emphasis on professional growth within a collaborative, supportive culture, this is your chance to make a meaningful impact in a way that truly matters.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span> <br />This role offers the chance to provide outstanding Level 1 and Level 2 technical support while ensuring seamless technology operations for internal stakeholders. As the Service Desk Analyst, you will be the first line of support, delivering solutions by phone, email, or in person across a variety of hardware, software, and digital services. <br /><br /><strong>Key duties include:</strong></p><ul><li>Offering IT support while delivering an exceptional customer experience to end users.</li><li>Troubleshooting and resolving incidents, service requests, and problem tickets professionally.</li><li>Supporting a range of technologies, including M365, Active Directory, Teams, VPN solutions, hardware devices, and printers.</li><li>Contributing to maintaining and updating the Service Desk knowledge base to improve first-call resolution and response times.</li><li>Participating in after-hours and weekend on-call support.</li><li>Assisting in technical aspects of project delivery and providing digital services and training to end users.</li><li>Continuously improving customer-centric processes, keeping communications user-friendly for technical and non-technical stakeholders.</li></ul><p><br /><span style="text-decoration: underline;"><strong>Your Profile:</strong> </span><br />You are a proactive, solutions-focused professional who enjoys troubleshooting and building meaningful relationships with customers. <br />To succeed in this role, you'll have:</p><ul><li>Experience: At least 3 years in IT support in a corporate technical role. Enterprise-level experience preferred.</li><li>Technical Competencies: Strong knowledge of desktop technologies (e.g., M365, Teams, VPN tools, MFA solutions), Active Directory user management, and troubleshooting hardware and peripheral devices. Skills in technologies such as Group Policies and basic PowerShell scripting would be an advantage.</li><li>Communication Skills: Outstanding verbal and written communication abilities (especially over the phone and via email) with the ability to simplify technical jargon.</li><li>Customer Service Orientation: A passion for helping people and ensuring a great user experience.</li><li>Certifications: ITIL or other service management training and technical certification in end-user computing systems preferred. A tertiary qualification in computing or a related field would be an advantage.</li></ul><p><span style="text-decoration: underline;"><strong>Preferred Skills &amp; Experience:</strong></span></p><ul><li>Familiarity with healthcare or hospital IT environments would be a plus.</li><li>Operational experience with service management tools such as ServiceNow or Cherwell.</li></ul><p><span style="text-decoration: underline;"><strong>Other Benefits:</strong></span></p><ul><li>Working in a reputable and impactful organization with strong values and a future-focused approach.</li><li>Ongoing training, development, and career progression opportunities.</li><li>A role that fosters a balance between hands-on problem-solving and building customer relationships.</li><li>The satisfaction of contributing to critical services that help improve lives.</li></ul><p><span style="text-decoration: underline;"><strong>How to apply</strong></span><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Stanley Onacha or Dominique Smith in our Auckland office on 09-915-6700.</p><p><br /><em>Job Reference No: 06900-0013272329</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuOTgxMjUuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
  • 2025-07-31T03:11:47Z
Application Support - Part Time
  • Grafton, Auckland
  • remote
  • Permanent
  • 75000 - 80000 NZD / Yearly
  • <p><strong>Please note that this is a part-time position, and the salary will be pro-rated based on the number of hours worked.</strong></p><p><strong>The Company</strong><br />Are you ready to join a pioneering digital platform that's been shaping the way New Zealanders engage with property for decades? We've partnered with an innovative tech-driven organisation that's looking for passionate professionals to support their users and systems across Aotearoa. As part of a team that lives and breathes technology and customer experience, you'll play a key role in ensuring smooth application performance and delivering exceptional support.</p><p>If you're someone who thrives in a fast-paced environment, enjoys solving problems, and wants to contribute to a product that helps people find the life they want to live, this is your chance to make a meaningful impact. Let's enhance user experiences, streamline operations, and support a platform trusted by thousands every day.</p><p><strong>The Role</strong> <br /> In this hands-on Application Support role, you'll be responsible for managing technical queries, maintaining system integrity, and ensuring a seamless experience for users across Aotearoa. You'll handle incoming requests, triage and escalate issues, and work closely with development and QA teams to validate bug fixes. Your day-to-day will include querying internal databases, supporting API integrations, monitoring alerts, and maintaining documentation. Prior experience with SQL is advantageous. You'll also assist with hardware requests, collaborate with third-party IT partners, and identify training opportunities to enhance team capability.</p><p>Beyond technical support, you'll play a key role in maintaining the CRM system and engaging with external vendors. You'll be expected to conduct yourself in line with company values, demonstrating integrity, professionalism, and a commitment to building trust. Compliance with health and safety requirements, ethical standards, and internal policies is essential. This is a great opportunity for someone who enjoys problem-solving, clear communication, and contributing to a collaborative, values-driven environment.</p><p><strong>Your profile:</strong></p><ul><li>Customer support experience 2+ years</li><li>Experience with SQL is highly favourable</li><li>Detail oriented and highly organised</li><li>Passion for problem solving</li></ul><p>While not required, it would be advantageous to have experience with HTML, AWS, New Relic, Postman.</p><p><strong>Part Time Nature:</strong></p><p>Being part time, this organisation is seeking someone who can commit to 25 - 32 hours / week. The business can consider a variety of part time working arrangements; however this will be fixed in the contract should you be offered the position. Examples include:</p><ul><li>Working 5 days / week on reduced hours to align with school pick up / drop off times</li><li>Working full time hours 3-4 days / week</li><li>Working reduced hours 3-4 days / week</li></ul><p>Please note, we can <span style="text-decoration: underline;">only consider candidates who are in New Zealand with valid permanent working rights</span> at this time.</p><p><strong>How to apply</strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Dominique Smith or Stanley Onacha in our Auckland office on 09-915-6700.</p><p><em>Job Reference No: 06900-0013300010</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjY0NjcyLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-18T02:14:30Z
IT Service Engineer
  • Auckland CBD, Auckland
  • remote
  • Permanent
  • 60000 - 70000 NZD / Yearly
  • <p><strong>The Company</strong><br />Join a forward-thinking organization dedicated to transforming experiences and improving lives. Guided by their core values, this company fosters a supportive and empowering environment where teamwork, innovation, and meaningful connections thrive. This organization believes in creating communities where people can flourish and embrace a shared purpose every day.</p><p><strong>The Role</strong> <br />We're on the lookout for an enthusiastic and skilled IT Service Engineer to be the first point of contact for all end-user IT requests, incidents, and projects. In your role, you'll triage and manage service tickets while maintaining high levels of end-user satisfaction and operational efficiency. This is a dynamic position that allows you to contribute to improvements and roll out impactful solutions.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to and resolve tickets raised through Freshservice (or similar ticketing systems).</li><li>Provide first-contact resolution whenever possible and classify requests accurately for trend analysis.</li><li>Assist end-users with operating systems, Microsoft Office products, hardware, printing, phones, and networks.</li><li>Maintain courteous, calm, and clear communication while keeping stakeholders updated on ticket status.</li><li>Work as a single point of contact for users, coordinating with service providers and other parties to resolve technical issues.</li><li>Write and update documentation for troubleshooting and frequently asked questions (FAQs) to empower self-service.</li><li>Engage with hardware/software installs and ensure adherence to IT security standards.</li><li>Support continuous improvement initiatives by staying updated on new tools and processes.</li><li>Proactively promote health, safety, and compliance in the workplace.</li></ul><p><strong>Your profile:</strong> <br />You'll thrive in this role if you're a problem-solver with a passion for technology and helping others. You will balance technical expertise with excellent interpersonal skills, ensuring issues are resolved quickly and stakeholders feel supported throughout the process.</p><p><strong>Technical Skills and Experience:</strong></p><ul><li>A technical IT qualification or equivalent experience.</li><li>Strong knowledge of Microsoft Office 365, OneDrive, and SharePoint.</li><li>Previous service desk experience or experience with ticketing systems is advantageous.</li><li>Familiarity with Microsoft Azure, Dynamics platforms, and server/system management preferred.</li><li>Basic understanding of Command Line Interface and software installations.</li><li>Experience with remote management and patching tools.</li></ul><p><strong>Required Attributes:</strong></p><ul><li>Excellent triage and troubleshooting skills.</li><li>Courteous and calm manner when working with end-users.</li><li>Great organizational and communication skills, with the ability to document and share solutions effectively.</li><li>Proactive mindset with a willingness to learn and adapt to new challenges.</li><li>A strong team player who works collaboratively to achieve results.</li></ul><p><strong>How to apply</strong><br />Please send your resume in <strong>Microsoft Word format</strong> by clicking on the apply button or for further information, contact Stanley Onacha or Dominique Smith in our Auckland office on 09-915-6700.</p><p><em>Job Reference No: 06900-0013300085</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuNzUyNjkuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
  • 2025-09-17T02:01:36Z
Systems Engineer - Fixed Term Contract
  • Mount Albert, Auckland
  • remote
  • Contracting
  • 110000 - 110000 NZD / Yearly
  • <p><strong>The Company</strong><br />A New Zealand-based organisation specialising in workforce development and training, partnering with businesses across various sectors to upskill employees. It provides tailored solutions, supports qualifications, and helps address skills shortages to build a future-ready workforce.</p><p><strong>The Role</strong> <br />We're excited to present an opportunity for a skilled systems engineer who will work on internal engagements with an experienced manager and fantastic team. This is fixed term contract until the end of 2026 with 5-day per week commitment in hybrid mode. The purpose of this role is to deliver 2nd and 3rd level IT support while contributing to the maintenance, enhancement, and optimization of the organization's core infrastructure, systems, and applications. The role also involves strengthening the cybersecurity posture to ensure robust protection of assets and data.</p><p><strong>Your Profile:</strong> </p><ul><li>A minimum of 5 years of practical, hands-on experience in the industry</li><li>Demonstrated in-depth understanding of virtualisation of servers and desktops, Microsoft Cloud, Microsoft OS, Microsoft 365, Azure, Autopilot</li><li>Experience with Security and Cloud Technology</li><li>Hands-on experience with backup technologies</li><li>Ability to switch context and work on multiple projects</li><li>Strong communication skills, with the ability to effectively engage with the team and stakeholders across all levels of the organisation</li></ul><p><span style="text-decoration: underline;">Please note, this a fixed term contract position so only candidates who have valid working rights in New Zealand can be considered.</span></p><p><strong>How to apply</strong><br />Please send your resume in <strong>Microsoft Word format</strong> by clicking on the apply button or for further information, contact Ondrej Litavsky or Camilla Hamilton in our Auckland office on 09-915-6700.</p><p><br /><em>Job Reference No: 06900-0013281330</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjgxMjcyLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-08-15T03:53:36Z
Network Engineer - CONTRACT
  • Auckland, Auckland
  • remote
  • Temporary
  • 80 - 95 NZD / Hourly
  • <p><strong>The Company</strong><br />Internationally recognised within manufacturing, my client operates on a global scale by obtains success by maintaining their Kiwi family business values. With this mindset alongside their vast size, employees truly get the best of both worlds with long term security and ability to work around world but feel part of a supportive team. Enjoy being away from the hustle and bustle of the CBD by taking in the relaxing location of the offices in the beautiful countryside.</p><p><strong>The Role &amp; Duties</strong><br />Your role will report into the Network &amp; Security Project Manager and provide support on a wide range of exciting new projects. The main project being delivered at the moment is a network security project relating to all the operational technology within the business. This project involves working with teams around the world led out of Australia, and in New Zealand working closely with a tight knit team of 5.</p><p>In this role you are also responsible for implementing, monitoring, and managing the local and wide area networks of an organisation to ensure maximum uptime for users. This position will involve supporting system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary.</p><p>While there is flexibility with working hours, this is an onsite role 5 days / week. You will also participate in an on-call roster within a team of 5 (1 in every 4-5 weeks) as this site operates 24/7.</p><p>We are looking for someone who is a well-practiced and ready to get stuck into new projects using new and exciting technology!</p><p><strong>Essential Skills &amp; Experience</strong></p><ul><li>FortiGate Firewalls - Advanced configuration, management, and troubleshooting</li><li>Cisco Networking - Enterprise switching, routing, and security solutions</li><li>Industrial Network Security - OT/IT convergence and segmentation strategies</li><li>PERA Model expertise - Implementation and security zone design (Levels 0-4)</li><li>Network Troubleshooting - Complex problem resolution and performance optimization</li><li>Network segmentation and security policy implementation</li><li>Industrial control system security (SCADA/HMI environments)</li><li>Project - Technical leadership and technical documentation</li><li>Incident response and vulnerability assessment</li></ul><p><strong>Required Certifications</strong></p><ul><li>Fortinet NSE 4+ or equivalent FortiGate experience</li><li>Cisco CCNP (Enterprise/Security) or demonstrable equivalent experience</li><li>CCNA</li></ul><p>Experience with Operational Technology (OT) network implementation highly advantageous.</p><p><strong>How to apply</strong><br />Please send your resume in <strong>Microsoft Word format</strong> by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on 09-915-6700.</p><p><em>Job Reference No: 06900-0013225577</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjQwMjY0LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-08-05T05:34:52Z
Cloud Engineer - CONTRACT
  • Greenlane, Auckland
  • remote
  • Contracting
  • 90.00 - 100.00 NZD / Hourly
  • <p><strong>The Company</strong><br />For decades, this company has supported some of New Zealand's most successful companies. This company now develops high-value solutions to address major business challenges, utilising top-tier technology from their partners.</p><p><strong>The Role</strong> <br />We're excited to present an opportunity for an experienced Cloud Engineer who will work on external customers' engagements. This is initially a short-term contract with 5-day per week commitment. This role involves creating detailed technical solutions to guide the implementation of cloud infrastructure projects. You will be responsible for setting up services within Microsoft Azure according to the requirements and developing IaC solutions.</p><p><strong>Your Profile:</strong> </p><ul><li>A minimum of 7 years of practical, hands-on experience in the industry</li><li>Strong communication skills, with the ability to effectively engage with stakeholders across all levels of the organisation</li><li>Confidence in contributing to and leading highly technical projects</li><li>Demonstrated proficiency in the Microsoft Azure cloud platform (Azure Infrastructure services, Azure DevOps, Azure Networking and Integration)</li><li>Hands-on experience in Infrastructure as Code (IaC) projects</li><li>Prior experience in a service provider environment is preferred</li></ul><p>Please note, this a contract position so <span style="text-decoration: underline;">only candidates who have valid working rights in New Zealand</span> can be considered.</p><p><strong>How to apply</strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Ondrej Litavsky or Camilla Hamilton in our Auckland office on 09-915-6700.</p><p><br /><em>Job Reference No: 06900-0013271453</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjM0MzI2LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-07-30T22:50:59Z
IT Support - CONTRACT
  • Auckland CBD, Auckland
  • remote
  • Contracting
  • 40.00 - 40.00 NZD / Hourly
  • <p><strong>The Company</strong><br />This organisation is a publicly funded, mission-critical entity focused on delivering key services that drive development and support growth across various sectors. They work to provide tailored solutions and foster connections to help organisations overcome challenges and achieve their goals.</p><p><strong>The Role</strong> <br />The purpose of this position is to provide reliable and effective IT support to ensure seamless operations across the organisation. The role involves responding to service requests and incidents, offering Level 1 and Level 2 technical support, and maintaining a high standard of IT service delivery.</p><p>As an on-call contractor, you will be part of a team that provides critical business-as-usual covers for staff absences. This position requires a skilled and adaptable professional capable of problem-solving in a dynamic environment and working independently. <span style="text-decoration: underline;">This is a part-time contract that guarantees a minimum of 16 hours per week (2 days per week), with the potential to increase up to 40 hours per week depending on current business needs.</span></p><p><strong>Your Profile:</strong> </p><ul><li>Minimum of 4 years of experience in a Service Desk or IT support-related role</li><li>Strong technical proficiency in Level 1 and Level 2 support operations</li><li>Expertise in Exchange Online, Active Directory, Azure Active Directory, and device management tools such as Intune</li><li>Proficiency in troubleshooting Windows operating systems, M365 applications, SharePoint Libraries, Zoom, and Teams platforms</li><li>Experience with hardware diagnostics and basic repairs, including imaging of Windows laptops and mobile device support</li><li>Excellent communication skills, coupled with strong documentation and problem-solving abilities</li><li>Self-starter with the ability to work autonomously and efficiently in a fast-paced and dynamic environment</li></ul><p>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered.</p><p><strong>How to apply</strong><br />Please send your resume in <strong>Microsoft Word format</strong> by clicking on the apply button or for further information, contact Ondrej Litavsky or Camilla Hamilton in our Auckland office on 09-915-6700.</p><p><br /><em>Job Reference No: 06900-0013267864</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjYyMzAzLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-07-25T00:30:01Z
IT Support | CONTRACT
  • East Tamaki, Auckland
  • remote
  • Temporary
  • 35.00 - 45.00 NZD / Hourly
  • <p><strong>The Company</strong><br />A large, well respected and established NZ business with over 50 branches nationwide. Offering a dynamic working environment in a sector that is currently experiencing a lot of growth, this a fantastic organization to join to expand your career.</p><p><strong>The Role</strong> <br />Working within a team of 2 Service Desk Analysts, you'll troubleshoot your way through issues in this busy and engaging role. You will be required to provide technical support to a level 1.5 - 2 abilities. This will involve support of Windows, the MS Stack, Active Directory, O365 and other common desktop applications.</p><p>This position is vital in supporting the busy environment, as IT is integral to making the businesses wheels turn! Being able to stay calm and quickly support or escalate the technical issue will be key to your success in this role. Being on a service desk, this is a team-based environment where you will work together to share your knowledge and support one another alongside the wider business. Logging tickets will help track any issues between the team, so attention to detail and accurately describing a fault will be key.</p><p><strong>Skills &amp; Experience</strong></p><ul><li>Experience working on a service desk</li><li>Experience with the MS Stack, Windows, O365 &amp; Active Directory</li><li>ITIL certification or experience within this framework</li><li>Experience with ticketing systems such as Service Now or similar</li><li>Enjoy working as a team within a highly supportive environment</li></ul><p>Please note, this a contract position so <span style="text-decoration: underline;">only candidates who have valid working rights in New Zealand</span> can be considered.</p><p><strong>How to apply</strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litvasky in our Auckland office on 09-915-6700.</p><p><em>Job Reference No: 06900-0013291212</em></p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjU3NzgwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-02T23:20:50Z
IT Support - CONTRACT
  • Newmarket, Auckland
  • remote
  • Contracting
  • 38.00 - 45.00 NZD / Hourly
  • <p><strong>The Company</strong><br />A global name in aged care, this organisation moves mountains for its clients who live under their care. Being a leader in the space, you will get exposed to a wide range of industry specific technology alongside the classic IT Infrastructure repertoire you already know.</p><p><strong>The Role</strong> <br />This role is a combination of Service desk and Desktop support. With this in mind, you will assist with any level 1 &amp; 2 requirements that users encounter throughout their daily tasks. The majority of requests will be sent via email, phone or tickets but be prepared to hop on your feet and move around the office to swiftly resole incidents. You will work closely with the wider IT Team and your manager to think of process improvements that can be implemented as well to provide smoother support to all.</p><p><strong>Duties</strong></p><ul><li>Support all IT incidents &amp; requests to a level 1-2 capacity</li><li>Clearly communicate with VIP staff on-site</li><li>Troubleshooting hardware and software issues.</li><li>Installing and maintaining hardware and computer peripherals</li></ul><p><strong>Skills &amp; Experience</strong></p><ul><li>Prior experience on a Service Desk / Helpdesk</li><li>Experience with Windows</li><li>Knowledge of the MS Stack inclusive of O365</li><li>Strong communication skills, both written and verbal</li></ul><p>This role is hybrid with some work from home available on Fridays. Immediate start required.</p><p><strong>How to apply</strong><br />Please send your resume in <strong>Microsoft Word format</strong> by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on 09-915-6700.</p><p><em>Job Reference No: 06900-0013276363</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjUxOTQ4LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-08-07T03:43:25Z
Intermediate Software Engineer
  • Auckland, Auckland
  • remote
  • Permanent
  • 110000 - 120000 NZD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span><br /></strong><br />Our client is a very progressive company, incorporating technology and creative photography. They develop innovative digital solutions in a niche industry, combining e-commerce functionality with high-performance image processing and publishing.</p><p>As they continue to expand, they are looking for a Senior Software Engineer to join their high-performance software development team. This role is ideal for someone who thrives in a collaborative, fast-paced environment and enjoys solving complex technical challenges.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><p>As an intermediate Software Engineer, you will play a key role in building and maintaining the technology that powers the company's e-commerce platform and design studio. You'll be working across the full stack with a strong emphasis on back end development, cloud infrastructure, and microservices.</p><p>You'll collaborate closely with the Tech Lead and other developers to enhance platform performance, improve image and PDF rendering capabilities, and contribute to the overall technical direction of the business.</p><p><span style="text-decoration: underline;"><strong>Your Profile:</strong></span></p><p><strong>Key Responsibilities:</strong></p><ul><li>Full-stack development using Node.js, AWS Lambda, SQL, and Angular.</li><li>Also utilising - ASP.NET, Adobe Creative Suite, Visual Studio, HTML, CSS, JavaScript, Umbraco CMS and C#.NET.</li><li>Work on backend infrastructure, including microservices and serverless computing.</li><li>Develop upon and maintain an advanced image and PDF rendering system.</li><li>Optimize e-commerce functionality and implement new features.</li><li>Troubleshoot complex technical challenges and maintain code quality.</li></ul><p><strong>Tech Stack &amp; Tools</strong></p><ul><li>Backend: Node.js, AWS Lambda, SQL (DynamoDB), C#, ASP.NET.</li><li>Frontend: Angular</li><li>Infrastructure: AWS (Lambda, Cloud Services)</li><li>Other Focus Areas: Microservices, image processing, PDF manipulation, efficient metadata handling.</li></ul><p><br /><span style="text-decoration: underline;"><strong>What We're Looking For:</strong></span></p><ul><li>3+ years of software development experience, ideally in a full-stack capacity.</li><li>Strong backend skills with Node.js and AWS infrastructure experience.</li><li>Frontend experience with Angular (preferred) or similar frameworks.</li><li>Experience working with microservices architecture.</li><li>Strong communication skills and ability to thrive in a young, dynamic, and collaborative team.</li></ul><p><span style="text-decoration: underline;"><strong>How to apply</strong></span><br />Please send your resume in<strong> Microsoft Word forma</strong>t by clicking on the apply button or for further information, contact Manish Ravikumar in our Auckland office on 09-915-6700.<br /><br /><em>Job Reference No: 06900-0013164442</em></p><p> </p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFuaXNoLnJhdmlrdW1hci44OTkzMy4xMDkxOEByaGluei5hcGxpdHJhay5jb20.gif">
  • 2025-07-27T23:06:12Z
Intermediate Software Engineer
  • Auckland, Auckland
  • remote
  • Permanent
  • 110000 - 130000 NZD / Yearly
  • <p><strong>The Company</strong><br />Our client is a forward-thinking technology business operating in a creative, niche industry. They develop innovative digital solutions that combine e-commerce functionality with high-performance image processing and publishing. With an expanding customer base and a culture of collaboration, this is a great opportunity to work on products that are both technically challenging and visually impactful.<br /><br /><strong>The Role</strong><br />As a Senior Software Engineer, you'll play a pivotal role in building and maintaining the technology behind the company's e-commerce platform and design studio. This is a hands-on position with a strong emphasis on back-end development, cloud infrastructure, and microservices, while still contributing across the full stack.<br />You'll collaborate closely with the Tech Lead and other talented developers to enhance platform performance, optimise image and PDF rendering, and help shape the technical direction of the business.<br /><br /><strong>Key Responsibilities</strong></p><ul><li>Deliver full-stack development using Node.js, AWS Lambda, SQL, and Angular.</li><li>Leverage additional tools such as ASP.NET, Adobe Creative Suite, Visual Studio, HTML/CSS/JavaScript, Umbraco CMS, and C#.NET.</li><li>Develop and maintain backend infrastructure, including microservices and serverless computing.</li><li>Enhance and optimise advanced image and PDF rendering systems.</li><li>Implement and refine e-commerce features for performance, scalability, and usability.</li><li>Diagnose and resolve complex technical issues while maintaining high code quality.</li></ul><p><strong>Tech Stack &amp; Tools</strong></p><ul><li>Backend: Node.js, AWS Lambda, SQL (DynamoDB), C#, ASP.NET</li><li>Frontend: Angular</li><li>Infrastructure: AWS (Lambda, Cloud Services)</li><li>Focus Areas: Microservices, image processing, PDF manipulation, metadata handling</li></ul><p><strong>About You</strong></p><ul><li>3+ years' commercial software development experience, ideally in a full-stack capacity.</li><li>Strong backend expertise in Node.js with AWS infrastructure experience.</li><li>Solid frontend skills with Angular (or similar frameworks).</li><li>Proven experience working with microservices architecture.</li><li>Strong communicator with the ability to thrive in a fast-moving, collaborative environment.</li></ul><p><strong>How to Apply</strong><br />If you're ready to contribute to innovative digital products in a creative and technically rich environment, click Apply to send your CV in Microsoft Word format. For more information, contact Manish in our Auckland office on 09-915-6700.<br /><br /></p><p><em>Job Reference : 06900-0013269667</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFuaXNoLnJhdmlrdW1hci44MTkxMy4xMDkxOEByaGluei5hcGxpdHJhay5jb20.gif">
  • 2025-08-14T02:58:01Z
Agentic AI Engineer | Copilot
  • Ponsonby, Auckland
  • remote
  • Permanent
  • 160000 - 160000 NZD / Yearly
  • <p><strong>The Company</strong><br />This Kiwi company is looking for a permanent OR contract-based Agentic AI specialist to lead the design, development and deployment of intelligent agents and AI-workflows using Microsoft Copilot and other technologies.</p><p>This role will help to shape the digital solutions enterprise capabilities, both internally and externally. Specifics around company, industry, compensation and project will be provided if you are contacted.</p><p><br /><strong>The Role</strong></p><ul><li>Agent Development and orchestration; Design, build and deploy agents using Microsoft Copilot Studio and Azure AI Foundry.Design and implement agentic workflows using MCP for orchestration across enterprise tools and data sources; Maintaining MCP servers.</li><li>Train and tweak AI models (e.g. Grok, GPT, Claude, Anthropic, Gemini, LLMs) for domain specific tasks; Integrate AI models into enterprise workflows using APIs/connectors.</li><li>Build and maintain conversational agents using Copilot Studio; Eventual extension of Copilot capabilities within Power Automate, Apps, Logic apps for automation.</li><li>Ensure compliance with data governance, privacy &amp; security standards, Creating and maintaining documentation, best practices &amp; user guides.</li><li>This role has the option of being remote.</li></ul><p><br /><strong>Your profile:</strong></p><ul><li>Proven experience in developing AI-powered solutions using Microsoft Copilot Studio, Power Platform &amp; Azure AI services.A strong understanding of Agentic design patters, orchestration frameworks &amp; prompt engineering.</li><li>Experience with data modelling, analytics &amp; integration using Dataverse, SQL or similar platforms.</li><li>Bachelor or Master's degree in computer science, AI, Data science, or related fields.</li><li>Microsoft certifications in Power Platform, Azure AI or Copilot Studio.</li></ul><p><strong>How to apply</strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Aleks in our Auckland office on 09 870 4111</p><p><br /><em>Job Reference No: 06900-0013167379</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxla3MuVnVqb3ZpYy4xOTIyMy4xMDkxOEByaGluei5hcGxpdHJhay5jb20.gif">
  • 2025-09-10T02:45:23Z
Service Desk Analyst
  • Mount Wellington, Auckland
  • remote
  • Permanent
  • 70000 - 75000 NZD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We're proud to be partnering with a nationally respected organisation that plays a vital role in the health and wellbeing of communities across Aotearoa. With a long-standing reputation for care, integrity, and service, our client is a leader in delivering essential support services that truly make a difference in people's lives.</p><p>The organisation is values-driven, future-focused, and committed to fostering a culture of compassion, collaboration, and continuous development. This is more than just a job, it's a chance to contribute to a mission that matters. If you're looking for a role where your skills and heart can align, and where your impact will be felt across the country, this could be the perfect fit.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We're seeking a proactive and customer-focused IT Support Analyst to join a dynamic team and play a key role in supporting the day-to-day operations of the ICT function. This role is ideal for someone who thrives in a fast-paced environment and enjoys solving technical challenges while delivering exceptional service.</p><p>Key Responsibilities:</p><ul><li>Provide technical support across desktop hardware, software, operating systems, and IT infrastructure.</li><li>Act as the first point of contact for technical assistance via phone, email, or ticketing system.</li><li>Troubleshoot and resolve hardware and software faults within defined service desk time-frames.</li><li>Deliver high-level system availability and customer satisfaction through effective problem diagnosis and resolution.</li><li>Install, configure, upgrade, and maintain a wide range of hardware including desktops, laptops, servers, printers, mobile devices, and AV equipment.</li><li>Install and maintain software including Windows OS, Microsoft Office Suite, security tools, and business applications.</li></ul><p>This role operates on a 24/7 rotating roster (4 days on, 4 days off):</p><ul><li>2-day shifts - 6am to 6pm</li><li>2-night shifts - 6pm to 6am</li></ul><p><span style="text-decoration: underline;"><strong>Your profile:</strong></span></p><ul><li>Strong communication skills with a customer centric approach</li><li>2 - 3 years' experience in a Service Desk role or similar</li><li>Familiar with ITIL best practices</li><li>Thrive in environments where no two days are the same</li></ul><p><br />This role is based in Mount Wellington and parking is available on-site. Perks and benefits include retailer discounts and KiwiSaver.</p><p>Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support.</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Dominique Smith or Stanley Onacha in our Auckland office on<strong> 09-915-6700.</strong></p><p><br /><span style="text-decoration: underline;"><strong>Job Reference No:</strong></span><br /><strong>06900-0013291265</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjE2MTI3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-04T01:07:40Z