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6 results for It Support Engineer in Auckland, Auckland

Infrastructure Support Engineer | CONTRACT
  • Auckland, Auckland
  • remote
  • Permanent
  • 65.00 - 70.00 NZD / Hourly
  • <p><strong>The Company</strong></p><p>A New Zealand based, family-owned organization that operates on a global scale out of the mighty Waikato. This business has a wholesale and retail arm and are world leading within the agriculture industry. Rarely do you get such an opportunity to work with a business who has the scale and size while living the countryside life. This role requires someone who can be on site in Morrinsville (Waikato) 3 days / week and work from home 2 days / week.</p><p><strong>The Role</strong></p><p>Supporting the Infrastructure lead from a technical perspective, you will be charged with working through a range of infrastructure projects alongside BAU / operational requirements. This is the key escalation point for the support teams, so being able to mentor and guide junior staff members will also be highly beneficial.</p><p>This person will be supporting, configuring and administering:</p><ul><li>Windows Server 2008 - current, with patching</li><li>Authentication (legacy and EntraID)</li><li>Azure</li><li>Hyper-V</li><li>Backups with Veeam, M365 and SQL</li><li>Network troubleshooting</li><li>Exchange (legacy and M365)</li><li>Security/Permissions across all services</li></ul><p>You need to be happy to troubleshoot confidentially with some older systems (think 2008 Window servers), and be happy implementing PowerShell scripts to automate processes. The support team work within the ITIL framework, so being familiar with this will be highly beneficial.</p><p><strong>Key Requirements</strong></p><p> </p><ul><li>Hands on experience supporting Hyper-V, Azure, network, and security services in a complex hybrid environment</li><li>Strong Azure cloud knowledge</li><li>Ability to troubleshoot with a range of modern and legacy technology</li><li>Excellent communications skills across a wide variety of users</li></ul><p>Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Camilla Hamilton</strong> or <strong>Ondrej Litavsky</strong> in our Auckland office on 09-915-6700.</p><p><em>Job Reference: 06900-0013328273</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjE0MTA0LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-31T02:58:22Z
Service Engineer
  • Mount Wellington, Auckland
  • remote
  • Permanent
  • 90000 - 110000 NZD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Join an innovative and dynamic organization specializing in advanced machinery and engineering solutions across Australia and New Zealand. This company thrives on delivering top-tier technical support and training to customers while developing and providing cutting-edge automation technology. With a strong commitment to continuous learning, innovation, and customer satisfaction, it's the perfect place to grow your career in a fast-paced, globally connected environment.</p><p><br /><strong><span style="text-decoration: underline;">The Role</span></strong><br />As a Field Service Engineer, you'll take ownership of the commissioning, optimization, maintenance, and repair of specialized machinery across the country. You will deliver exceptional on-site and remote technical support to customers, ensuring maximum uptime and performance of equipment. Responsibilities include diagnosing and resolving issues, providing training to customers on machine operation, collaborating with engineering teams, and preparing detailed service reports. With opportunities for local and international travel, this role is ideal for an engineer seeking growth in a fast-expanding environment focusing on innovation and cutting-edge technologies.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Commission, optimise, maintain, and repair technical machines across the region.</li><li>Provide on-site and remote technical support to customers, ensuring maximum uptime and performance.</li><li>Deliver training to customers on the operation and maintenance of the equipment.</li><li>Work closely with local and international engineering teams to identify and resolve technical issues.</li><li>Prepare detailed service reports and communicate updates to managers on a regular basis.</li><li>Ensure all work is completed safely, efficiently, and in line with quality standards.</li><li>Continuously strive to achieve the highest level of equipment performance and customer satisfaction.</li><li>Participate in training programs to stay updated on new products, technologies, and industry best practices.</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong><br />To succeed in this role, you will have relevant qualifications in Mechatronics, Electrical, Electronics, or Mechanical Engineering (degree or trade equivalent). You possess strong diagnostic and problem-solving skills, with hands-on experience in machinery maintenance or industrial automation as a bonus. Excellent communication skills are essential, as you'll need to explain complex technical matters to diverse audiences. A valid driver's licence and working rights are required, alongside the flexibility to travel locally and internationally. You'll have a proactive, independent approach, thrive under pressure, and align with a culture focused on customer satisfaction and performance optimization.</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong><br />Please send your resume by clicking on the apply button.</p><p><br /><em>Reference Number: (06900-0013320472)</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuMzUwODcuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
  • 2025-10-20T03:57:59Z
Pre-Sales Engineer
  • Auckland CBD, Auckland
  • remote
  • Permanent
  • 90000 - 100000 NZD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A global technology manufacturer that designs and delivers <strong>automation, grading, and material-handling systems</strong> used across agriculture and food-processing sectors. The company is growing rapidly across Australasia and invests heavily in R&amp;D, digital integration, and customer-driven engineering. Their solutions help clients improve yield, minimise waste, and boost operational efficiency through precision automation.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><p>This <strong>Pre-Sales Engineer</strong> role bridges the gap between clients, sales, and engineering. You'll translate technical requirements into practical, commercially sound solutions - from preparing detailed 2D layouts to scoping project installations. The position involves CAD design, proposal development, and collaboration with internal and external engineering teams, with the opportunity to travel regionally and internationally for training and implementation support.</p><p><strong>Key Duties</strong></p><ul><li> Create detailed <strong>2D CAD layouts </strong>and assist with conceptual<strong> 3D models</strong> for proposals.</li><li>Collaborate with engineering teams to align system design with client requirements.</li><li>Conduct site assessments, validate specifications, and support system installations.</li><li>Partner with sales teams to communicate technical capabilities to prospective clients.</li><li>Coordinate internal project documentation, schedules, and delivery milestones.</li><li>Uphold safety and compliance standards across all project stages.</li><li>Participate in training and continuous improvement programs on new equipment and processes.</li></ul><p><strong>Experience Needed</strong></p><ul><li>Bachelor's degree or equivalent in Mechanical, Electrical, or Mechatronics Engineering.</li><li>Prior experience in pre-sales, project, or applications engineering.</li><li>Strong proficiency with 2D CAD software (AutoCAD or similar).</li><li>Ability to interpret complex mechanical and electrical documentation.</li><li>Excellent communication skills with a client-facing mindset.</li><li>Organised, detail-oriented, and confident managing concurrent projects.</li><li>Experience within automation, manufacturing, or industrial equipment sectors preferred.</li></ul><p><span style="text-decoration: underline;"><strong>Bonus Skills</strong></span></p><ul><li>Exposure to 3D modelling or visualisation software.</li><li>Familiarity with MVVM-style frameworks or industrial UI systems.</li><li>Understanding of PLC integration, machine control, or IoT systems.</li><li>Hands-on knowledge of fabrication, installation, or commissioning processes.</li><li>Fluency in additional languages is advantageous.</li></ul><p>Hit Apply now and send your CV through, or call 098704116.<br /><em>Reference Number: 06900-0013326666</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFuaXNoLnJhdmlrdW1hci4yNjI3Mi4xMDkxOEByaGluei5hcGxpdHJhay5jb20.gif">
  • 2025-11-11T21:23:06Z
Application Support
  • Mangere, Auckland
  • remote
  • Permanent
  • 70000 - 85000 NZD / Yearly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Join a leading, growing organization committed to delivering meaningful solutions while fostering an innovative and collaborative work environment. This Company values continuous improvement, proactive problem-solving, and the seamless integration of technology to empower our people. This company believes in staying ahead of the curve and investing in its employees' personal and professional wellbeing.</p><p><br /><span style="text-decoration: underline;"><strong>The Role</strong></span><br />As an Application Support Specialist, you'll play a pivotal part in resolving technical issues, optimizing application performance, and supporting both business users and IT teams. You'll provide first and second-level support for applications and hardware, ensure timely and accurate documentation of troubleshooting steps, and be integral in implementing system updates and enhancements. You may utilize your expertise in Salesforce or SQL to address specialized support needs, share your knowledge through internal resources, and participate in an after-hours support rotation.</p><p><br /><strong>What You'll Do:</strong></p><ul><li>Provide responsive technical support to end-users, troubleshooting software and hardware issues and implementing efficient solutions.</li><li>Accurately document troubleshooting processes and outcomes to expand our internal knowledge base.</li><li>Monitor application performance to proactively identify and resolve potential issues.</li><li>Collaborate cross-functionally with IT, development teams, and vendors to resolve complex challenges.</li><li>Assist in testing, deploying, and implementing new applications and system updates.</li><li>Support specialized platforms, including Salesforce or SQL databases, as applicable.</li><li>Maintain detailed records of support interactions and resolutions.</li><li>Uphold and promote health, safety, and regulatory compliance in all aspects of your work.</li><li>Contribute to a culture of continuous improvement through feedback, experimentation, and best practice sharing.</li><li>Remain current on technology trends and undertake additional responsibilities as the business evolves.</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Degree in Computer Science, Information Technology, or related field-or equivalent professional experience.</li><li>2+ years of proven application support experience.</li><li>Strong troubleshooting, analytical, and problem-solving abilities.</li><li>Excellent verbal and written communication skills; comfortable translating technical concepts for non-technical stakeholders.</li><li>Experience with ticketing systems and support documentation.</li><li>Proficiency in either Salesforce administration/development or SQL (queries, database optimization, data integrity)-experience in both is a distinct advantage.</li><li>Recognized for your organizational skills, commercial awareness, independence, and initiative.</li><li>Creative, data-driven thinker with keen attention to quality and results.</li></ul><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br />Ready to make an impact in a flexible, fast-paced environment where your technical skills and ideas drive positive change? If you are committed to best-in-class support and thrive in collaborative environments, we'd love to hear from you.<br />Please send your resume by clicking on the apply button.<br /><em>Reference Number: (06900-0013336070.).</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuODkwNjYuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
  • 2025-11-14T03:13:03Z
Head of Engineering
  • Auckland, Auckland
  • remote
  • Permanent
  • 180000 - 200000 NZD / Yearly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span></p><p>A New Zealand-born SaaS company operating in the workflow-automation space, providing secure information-exchange tools for highly regulated industries. Their platform streamlines complex documentation processes, improving compliance and customer experience across global markets. The business now has an expanding presence and a people-first culture that blends startup energy with the structured mindset of a scaling tech company.<br /><br /></p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Lead, mentor, and develop engineers across full-stack, DevOps, and QA disciplines.</li><li>Deepen AI adoption within engineering and product development workflows.</li><li>Maintain and improve delivery speed, software quality, and security standards (SOC2-level maturity).</li><li>Collaborate closely with product and leadership teams to align technical strategy with business goals.</li><li>Provide clear reporting on progress, metrics, and risks to executive stakeholders.</li><li>Foster a transparent, collaborative culture built on trust, accountability, and autonomy.<br /><br /></li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Skilled in AI-assisted software delivery and scalable SaaS environments.</li><li>Coach-style manager who empowers teams and protects a strong engineering culture.</li><li>Experienced leading distributed, cross-functional teams through growth and change.</li><li>Clear, confident communicator with both strategic vision and technical depth.</li><li>Proven engineering leader with executive/ board facing experience.<br /><br /></li></ul><p>If you're a people-first engineering leader who thrives in lean, high-trust environments we'd love to hear from you. Apply in confidence with your CV or contact me directly on 098704116 or [email protected].</p><p>All conversations are treated discreetly.<br /><br /><em>Reference Number: 06900-0013329925<br /><br /></em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFuaXNoLnJhdmlrdW1hci45Nzk1NS4xMDkxOEByaGluei5hcGxpdHJhay5jb20.gif">
  • 2025-11-05T22:30:33Z
Service Desk Analyst - CONTRACT
  • Auckland CBD, Auckland
  • remote
  • Temporary
  • 35 - 45 NZD / Hourly
  • <p>Are you passionate about delivering exceptional IT support and thrive in fast-paced environments? This is your chance to join one of New Zealand's most respected organizations, based in Auckland's CBD. Renowned for its premium services in the healthcare sector, this company plays a vital role in the lives of Kiwis nationwide.</p><p><br /><strong>Contract:</strong> 6 months<br /><strong>Location:</strong> Auckland CBD<br /><strong>Start Date:</strong> Immediate<br /><strong><br />About the Role<br /></strong><br />As a <strong>Senior Service Desk Analyst,</strong> you'll be the go-to technical expert within a collaborative team of six. Your mission? Keep the organization running smoothly by providing Level 2 technical support and resolving complex issues with confidence.<br /><br />You'll work with cutting-edge technologies, including:</p><ul><li><strong>Windows 11 OS</strong></li><li><strong>Microsoft 365 &amp; Azure</strong></li><li><strong>Entra ID</strong></li><li>Common desktop applications</li></ul><p>This role is perfect for someone who thrives under pressure, enjoys problem-solving, and values teamwork.<br /><strong><span style="text-decoration: underline;"><br />Key Responsibilities</span></strong></p><ul><li>Provide <strong>Level 2 technical support</strong> across the organization.</li><li>Troubleshoot and resolve incidents efficiently using <strong>ticketing systems</strong> (e.g., ServiceNow).</li><li>Collaborate with a supportive team to share knowledge and drive continuous improvement.</li><li>Maintain high standards of customer service and technical excellence.</li></ul><p><strong><span style="text-decoration: underline;">Skills &amp; Experience</span></strong></p><ul><li><strong>Service Desk Expertise:</strong> Previous experience in a service desk or technical support role.</li><li>Technical Proficiency: Strong knowledge of <strong>Windows, Microsoft 365, Azure,</strong> and <strong>Active Directory.</strong></li><li>ITIL Framework: Certification or practical experience highly regarded.</li><li>Ticketing Systems: Familiarity with ServiceNow or similar platforms.</li><li>Team Player: Excellent communication and collaboration skills.</li></ul><p><span style="text-decoration: underline;"><strong>Why Apply?</strong></span></p><ul><li>Work with a<strong> premium brand</strong> in the healthcare sector.</li><li>Be part of a <strong>high-performing, supportive team.</strong></li><li>Gain exposure to <strong>modern technologies</strong> and best practices.</li></ul><p><strong>Please note:</strong> This is a <strong>contract position for 6 months.</strong> Applicants must hold <strong>valid working rights in New Zealand.</strong><br />Apply Now and take the next step in your IT career!</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in <strong>Microsoft Word f</strong>ormat by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on <strong>09-915-6700.</strong></p><p><span style="text-decoration: underline;"><strong>Job Reference No:</strong> </span>06900-0013343312</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjU2MDU3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-26T19:26:34Z