<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />This is an iconic New Zealand business with a long‑standing reputation in the agricultural and machinery sector. They operate nationwide, supporting rural communities with high‑quality equipment, technical expertise, and exceptional customer service. With a strong commitment to innovation and long-term customer partnerships, they offer a stable, people‑focused environment where employees are supported to grow, develop, and make a real impact.<br /><span style="text-decoration: underline;"><strong><br />The Role</strong></span><br />In this hands-on Infrastructure Engineer position, you'll report to the Group IT Operations Manager, providing day to day technical support while monitoring and maintaining core IT systems to keep operations running seamlessly.<br /><strong><br />Key responsibilities include:</strong></p><ul><li>Follow ITIL aligned service management processes (incident, problem, and change) to ensure timely ticket resolution and adherence to SLAs.</li><li>Provide Level 2 support across IT infrastructure, including networks, cybersecurity tools, telephony, desktops, servers, cloud services, and the server room environment.</li><li>Administer and monitor user accounts, MFA, identity security, and access controls across core platforms.</li><li>Support and maintain Microsoft 365, Dynamics 365 Finance & Operations, DMS, SharePoint, and other key business applications.</li><li>Configure, support, and troubleshoot meeting room AV, conferencing tools, and technology for both virtual and on site events.</li><li>Proactively monitor systems, apply patches and updates, and carry out routine maintenance tasks to ensure stability and performance.</li></ul><p><span style="text-decoration: underline;"><strong>What You'll Bring</strong></span></p><ul><li> 3+ years' experience in an IT environment</li><li>Demonstrated experience supporting Windows 11, macOS, Microsoft 365, and common mobile platforms.</li><li>Strong knowledge of RMM tools and backup/restore technologies</li></ul><p><br />Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support. <br /><br /><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br />Please send your resume by clicking on the apply button.<br />Reference Number: 06900-0013382179</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjQ5ODU2LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
