<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>My client is a globally recognized and well-established organization committed to creating a meaningful impact on the communities they support. Their intricate business model encompasses a diverse array of revenue streams and initiatives.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This is a newly created role that will report directly to the CFO. Under new leadership, the organisation has identified the need to improve reporting capabilities to inform decision-making and steer financial performance. The role will be varied in nature, but it is imperative that you are confident extracting and cleansing data from various sources/systems. To deliver this information effectively, you will need to understand how the numbers tell a story of financial performance. These will be some of your key tasks:</p><ul><li>Deliver regular updates to the CFO and Board, presenting insights on financial performance and progress toward business objectives.</li><li>Partner with cross-functional teams to gather insights into data requirements, business objectives, and organizational needs.</li><li>Create, manage, and enhance business intelligence solutions and reports using platforms such as Power BI.</li><li>Extract, transform, and integrate data from various (often challenging) sources to deliver accurate, high-quality, and dependable datasets.</li><li>Analyze complex data sets to uncover trends, patterns, and actionable opportunities for growth or improvement.</li><li>Design and deliver intuitive, visually compelling dashboards and reports that effectively convey key insights to stakeholders.</li><li>Provide strategic recommendations aimed at enhancing financial performance and driving operational efficiency across the business.</li><li>Collaborate with stakeholders to establish measurable key performance indicators (KPIs) and build structured frameworks for performance evaluation.</li><li>Oversee data quality monitoring and resolve data-related challenges to ensure integrity and consistency in reporting.</li></ul><p><br />Your profile: <br />To be successful in this role, it is critical that you have two skill sets: a solid understanding of basic financial principles (and general commercial acumen), as well as strong data extraction and analysis ability. It is likely that you have started life as an accountant/management accountant before moving across to more analytical roles. You will be well versed data extraction using power pivot and query.</p><p>I am also looking for someone who is a confident communicator - up and down stream. This role requires frequent communication with senior leaders. Consequently, you will have a high degree of emotional intelligence, be hard working and dependable.</p><p>The company will provide you with a reasonably high degree of autonomy, as well as some work from home for the right person, and a range of other benefits.</p><p><span style="text-decoration: underline;"><strong>How to apply</strong></span><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Nick Neutze</strong> or <strong>Megan Alexander</strong> in our Auckland office on<strong> 09-915-6700.</strong></p><p><strong><span style="text-decoration: underline;">Job Reference No: 06900-0013266116</span></strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bmljay5uZXV0emUuNzg1MzYuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>My client is a medium sized entity in growth mode who are continuing to expand and drive the performance of their business. The company is circa $70M t/o and operates in a complex environment with opportunities galore. This is a newly created role to partner the CFO directly to really enable effective decision making.</p><p>The company is based in Botany and has a lovely feel with modern offices, parking on site and an opportunity to make a difference.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong><br />The role of Finance Analyst will work closely with an experienced and talented CFO. As the monthly accounting function is performed by an outsourced resource, this role is truly analytical and ad hoc in nature. The purpose of the role is to be enable effective information to be available for commercial decision making for senior management.<br />The key responsibilities will include: </p><ul><li>Creating dynamic financial models on ad hoc basis to provide the SLT meaningful insights for decision making.</li><li>Business Partner with stakeholders to develop/interpret financial models, forecasts and cost estimates.</li><li>Analyse financial data to identify any risks or opportunities and areas for cost optimisation</li><li>Create pricing infrastructure and automated models</li><li>Create financial dashboards around KPI's for the SLT</li><li>Create models for scenario analysis on financial performance around specific aspects of the operating units, with labour costs and optimization being fundamental to the operational bent of this business.</li><li>Track costs to budget and report thereon and make recommendations for any correction action</li><li>Conduct financial analysis of Business Unit performance, including identifying trends, patterns and opportunities</li><li>Review the monthly accounts provided by third party provider, analysing performance and looking for opportunities.</li><li>Other ad hoc analysis and data interrogation as required.</li></ul><p><br /><strong><span style="text-decoration: underline;">Your profile:</span></strong> <br />To be considered for this role we are looking for a Finance Analyst who can demonstrate the following capabilities:</p><ul><li>A strong accounting and commercial background, not necessarily CA/CPA</li><li>An ability to work in an unstructured / ad hoc basis</li><li>An enquiring mind where you can demonstrate a curious and inquisitive mindset to problem solve/find opportunities</li><li>An ability to demonstrate previous experience where you can use your proactiveness to find solutions</li><li>Strong excel and modelling skills</li><li>Strong data analytics capability</li><li>Proven modelling capability</li><li>Strong interpersonal skills and ability to work with Senior Execs.</li></ul><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact Megan Alexander in our Auckland office on <strong>09-915-6700.</strong></p><p><br /><strong><span style="text-decoration: underline;">Job Reference No:</span> </strong>06900-0013278698</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWVnYW4uYWxleGFuZGVyLjQ1OTMwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>My client is a medium sized entity in growth mode who are continuing to expand and drive the performance of their business. The company is circa $70M t/o and operates in a complex environment with opportunities galore. This is a newly created role to partner the CFO directly to enable effective decision making.</p><p>The company is based in South/East Auckland, and has a lovely feel with modern offices, parking on site and an opportunity to make a difference.</p><p><strong>The Role</strong></p><p>The Finance Analyst role offers the opportunity to collaborate closely with an accomplished and knowledgeable CFO. With the monthly accounting tasks managed by an external provider within the broader "Group" of entities, this position is focused on analytical work and ad hoc projects. The primary objective of the role is to ensure senior management has access to clear, actionable information to support commercial decision-making.</p><p><strong>Key responsibilities include:</strong></p><ul><li>Developing dynamic financial models on an ad hoc basis to provide meaningful insights for the Senior Leadership Team (SLT).</li><li>Partnering with stakeholders to build, interpret, and refine financial models, forecasts, and cost estimates.</li><li>Evaluating financial data to uncover risks, opportunities, and areas for cost optimization.</li><li>Leading various ad hoc modelling scenarios and preparing business cases.</li><li>Tracking costs against budgets, reporting on variances, and recommending corrective actions when necessary.</li><li>Performing financial analysis of business unit performance to identify trends, patterns, and opportunities for improvements.</li><li>Reviewing monthly accounts prepared by a third-party provider, analysing results, and identifying opportunities for growth.</li><li>Conducting additional ad hoc analysis and data interrogation as required.</li></ul><p><strong>Your profile:</strong> <br />To be considered for this role we are looking for a Finance Analyst who can demonstrate the following capabilities:</p><ul><li>A strong accounting and commercial background, not necessarily CA/CPA</li><li>An ability to work in an unstructured / ad hoc basis</li><li>Strong interpersonal and communication skills and ability to work with senior executives comfortably</li><li>An enquiring mind where you can demonstrate a curious and inquisitive mindset to problem solve/find opportunities</li><li>Strong excel and modelling skills</li><li>Strong data analytics capability</li><li>Proven modelling capability</li></ul><p><strong>How to apply</strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Nick Neutze in our Auckland office on 09-915-6700.</p><p><br /><em>Job Reference No: 06900-0012926066</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bmljay5uZXV0emUuMjI0MzcuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong><br />My client is a fast-growing New Zealand company based in East Tamaki operating in the manufacturing and export industries. The company is a New Zealand success story who produce a range of quality products at their manufacturing facilities across the country and export them globally.</p><p><strong>The Role</strong> <br />As the Commercial Analyst you will be reporting to the Commercial Manager with a dotted line to an impressive GM-Commercial. You will be doing a deep dive into the operations of the business, using the insights you find to drive commercial outcomes for the business - this an opportunity to add real value. You will be responsible for:</p><ul><li>Customer contract analysis</li><li>Margin analysis</li><li>Partnering with division heads on performance</li><li>Budgeting/Forecasting</li><li>Maintain dynamic pricing models</li><li>Ad-hoc reporting when necessary</li></ul><p><strong>Your profile:</strong><br />To be considered for the role you will need to be a self-starter, have a drive & energy to make things happen & be proactive in nature. You will have previous experience in a similar role within a commercial organization sitting in the finance team honing your analytical skills. The keys things are:</p><ul><li>FMCG or manufacturing experience</li><li>Experience working in a commercial finance setting (not tech)</li><li>Strong technical excel skills, with advanced modelling ability</li><li>Exceptional business acumen, ability to understand key drivers and zoom in and zoom out</li></ul><p><br /><strong>How to apply</strong><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Samir Sheth or Ronil Singh</strong> in our Auckland office on <strong>09-915-6700</strong>.</p><p><br /><span style="text-decoration: underline;"><em><strong>Job Reference No: 06900-0013262616</strong></em></span></p><p> </p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U2FtaXIuU2hldGguOTY3ODUuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong><br />Our client is a leader in their industry, focusing on providing unique and memorable experiences for its customers. With a commitment to exploration and community, it supports individuals seeking adventure at their own pace. It has grown over the years, expanding its operations and building a loyal base of customers. By embracing innovation and customer satisfaction, it continues to inspire journeys and connections worldwide.</p><p><strong>The Role</strong> <br />We have an exciting contract opportunity for a QA Analyst who will play a vital role in validating the quality, performance, and usability of web-based solutions prior to their release. This position requires planning, performing, and documenting testing processes across both web and mobile platforms to ensure deliverables align with standards, are free from defects, and deliver an excellent user experience.</p><p><strong>Your Profile:</strong></p><ul><li>Previous experience in quality assurance and testing for web applications</li><li>Familiarity with front-end technologies (HTML, CSS, JavaScript, React) and cross-browser testing on platforms like Chrome, Safari, Edge, and Firefox</li><li>Experience with mobile device testing (iOS, Android) and tools like BrowserStack</li><li>Proficiency in tools like Jira, Datadog, and Google Cloud Console for defect tracking and reporting</li><li>Knowledge of accessibility standards (e.g., WCAG) and API testing tools such as Postman, Swagger, or Bruno</li><li>Strong attention to detail, analytical skills, and effective communication for documenting and addressing defects</li><li>A proactive problem-solver with excellent communication, analytical and critical-thinking skills.</li></ul><p>Please note, this a contract position so <span style="text-decoration: underline;">only candidates who have valid working rights in New</span> Zealand can be considered. Immediate start.</p><p><strong>How to apply</strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on 09-915-6700.</p><p><br /><em>Job Reference No: 06900-0013292932</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjAzODk1LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br />NZX listed company that operates within the manufacturing and construction industry looking for a BA to help with a business continuity plan</p><p><strong>The Role</strong> <br />This is a short term 4-8-week contract where you will join at a time where the business is shaping up their business continuity plan, with their IT and systems being a key component of this plan.<br />The business needs their in house ERP mapped out and documented.</p><p><strong>Duties</strong></p><ul><li>Map out current state and processes</li><li>Document business continuity plans</li><li>Help shape disaster recovery processes</li><li>Impact analysis on process changes</li><li>Capture divisional interdependencies associated with the ERP</li></ul><p><strong>Skills & Experience</strong></p><ul><li>Proven experience as a contract BA</li><li>Experience mapping processes with ERP's</li><li>Effective communication and interpersonal skills.</li><li>Ability to engage with stakeholders</li><li>Exposure to disaster recovery or business continuity planning beneficial.</li></ul><p><strong>Culture & Benefits</strong> </p><ul><li>Short term contract to slot between the next contract</li><li>Solid hourly rate</li><li>Immediate start available</li></ul><p><strong>How to apply</strong><br />Please send your resume in <strong>Microsoft Word format</strong> by clicking on the apply button or for further information, contact Paul Bateson in our Auckland office on 09-915-6700.</p><p><em>Job Reference No: 06900-0013261552</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UGF1bC5CYXRlc29uLjM0NzczLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Large NZ organisation that operates in the financial services industry looking for a Senior Business Analyst for a system replacement and automation project.</p><p><span style="text-decoration: underline;"><strong>The Role</strong> </span><br />This is a critical and urgent role that will be key to help the business shape up their system and vendor selection.<br />You'll need to urgently partner and engage stakeholders to nut out and agree on current state.</p><p><span style="text-decoration: underline;"><strong>Duties</strong></span></p><ul><li>Organise and hold workshops</li><li>Document current state</li></ul><p>Into the wider programme, you will be key in shaping up future state with the business and chosen system implementor.</p><p><span style="text-decoration: underline;"><strong>Your Profile:</strong> </span></p><ul><li>Strong documentation skills</li><li>Proven background as a contract BA</li><li>Banking or finance experience</li><li>Flexible, problem solver with a can-do attitude.</li><li>Strong influencing and persuasion skills</li><li>Excellent stakeholder engagement skills</li></ul><p><span style="text-decoration: underline;"><strong>How to apply</strong></span><br />Please send your resume in Microsoft Word format by clicking on the apply button.</p><p><br /><em>Job Reference No: 06900-0013271334</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UGF1bC5CYXRlc29uLjU5MzU1LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We're proud to be partnering with a nationally respected organisation that plays a vital role in the health and wellbeing of communities across Aotearoa. With a long-standing reputation for care, integrity, and service, our client is a leader in delivering essential support services that truly make a difference in people's lives.</p><p>The organisation is values-driven, future-focused, and committed to fostering a culture of compassion, collaboration, and continuous development. This is more than just a job, it's a chance to contribute to a mission that matters. If you're looking for a role where your skills and heart can align, and where your impact will be felt across the country, this could be the perfect fit.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We're seeking a proactive and customer-focused IT Support Analyst to join a dynamic team and play a key role in supporting the day-to-day operations of the ICT function. This role is ideal for someone who thrives in a fast-paced environment and enjoys solving technical challenges while delivering exceptional service.</p><p>Key Responsibilities:</p><ul><li>Provide technical support across desktop hardware, software, operating systems, and IT infrastructure.</li><li>Act as the first point of contact for technical assistance via phone, email, or ticketing system.</li><li>Troubleshoot and resolve hardware and software faults within defined service desk time-frames.</li><li>Deliver high-level system availability and customer satisfaction through effective problem diagnosis and resolution.</li><li>Install, configure, upgrade, and maintain a wide range of hardware including desktops, laptops, servers, printers, mobile devices, and AV equipment.</li><li>Install and maintain software including Windows OS, Microsoft Office Suite, security tools, and business applications.</li></ul><p>This role operates on a 24/7 rotating roster (4 days on, 4 days off):</p><ul><li>2-day shifts - 6am to 6pm</li><li>2-night shifts - 6pm to 6am</li></ul><p><span style="text-decoration: underline;"><strong>Your profile:</strong></span></p><ul><li>Strong communication skills with a customer centric approach</li><li>2 - 3 years' experience in a Service Desk role or similar</li><li>Familiar with ITIL best practices</li><li>Thrive in environments where no two days are the same</li></ul><p><br />This role is based in Mount Wellington and parking is available on-site. Perks and benefits include retailer discounts and KiwiSaver.</p><p>Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support.</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Dominique Smith or Stanley Onacha in our Auckland office on<strong> 09-915-6700.</strong></p><p><br /><span style="text-decoration: underline;"><strong>Job Reference No:</strong></span><br /><strong>06900-0013291265</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjE2MTI3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Step into the future of healthcare with one of New Zealand's leading healthcare organizations! Renowned for its excellence and nationwide presence, this company is synonymous with trust, innovation, and world-class care. As part of this dynamic team, you'll play a vital role in driving positive change in people's lives while advancing your career. With cutting-edge technologies at your fingertips and a strong emphasis on professional growth within a collaborative, supportive culture, this is your chance to make a meaningful impact in a way that truly matters.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span> <br />This role offers the chance to provide outstanding Level 1 and Level 2 technical support while ensuring seamless technology operations for internal stakeholders. As the Service Desk Analyst, you will be the first line of support, delivering solutions by phone, email, or in person across a variety of hardware, software, and digital services. <br /><br /><strong>Key duties include:</strong></p><ul><li>Offering IT support while delivering an exceptional customer experience to end users.</li><li>Troubleshooting and resolving incidents, service requests, and problem tickets professionally.</li><li>Supporting a range of technologies, including M365, Active Directory, Teams, VPN solutions, hardware devices, and printers.</li><li>Contributing to maintaining and updating the Service Desk knowledge base to improve first-call resolution and response times.</li><li>Participating in after-hours and weekend on-call support.</li><li>Assisting in technical aspects of project delivery and providing digital services and training to end users.</li><li>Continuously improving customer-centric processes, keeping communications user-friendly for technical and non-technical stakeholders.</li></ul><p><br /><span style="text-decoration: underline;"><strong>Your Profile:</strong> </span><br />You are a proactive, solutions-focused professional who enjoys troubleshooting and building meaningful relationships with customers. <br />To succeed in this role, you'll have:</p><ul><li>Experience: At least 3 years in IT support in a corporate technical role. Enterprise-level experience preferred.</li><li>Technical Competencies: Strong knowledge of desktop technologies (e.g., M365, Teams, VPN tools, MFA solutions), Active Directory user management, and troubleshooting hardware and peripheral devices. Skills in technologies such as Group Policies and basic PowerShell scripting would be an advantage.</li><li>Communication Skills: Outstanding verbal and written communication abilities (especially over the phone and via email) with the ability to simplify technical jargon.</li><li>Customer Service Orientation: A passion for helping people and ensuring a great user experience.</li><li>Certifications: ITIL or other service management training and technical certification in end-user computing systems preferred. A tertiary qualification in computing or a related field would be an advantage.</li></ul><p><span style="text-decoration: underline;"><strong>Preferred Skills & Experience:</strong></span></p><ul><li>Familiarity with healthcare or hospital IT environments would be a plus.</li><li>Operational experience with service management tools such as ServiceNow or Cherwell.</li></ul><p><span style="text-decoration: underline;"><strong>Other Benefits:</strong></span></p><ul><li>Working in a reputable and impactful organization with strong values and a future-focused approach.</li><li>Ongoing training, development, and career progression opportunities.</li><li>A role that fosters a balance between hands-on problem-solving and building customer relationships.</li><li>The satisfaction of contributing to critical services that help improve lives.</li></ul><p><span style="text-decoration: underline;"><strong>How to apply</strong></span><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Stanley Onacha or Dominique Smith in our Auckland office on 09-915-6700.</p><p><br /><em>Job Reference No: 06900-0013272329</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuOTgxMjUuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong><br />A large, well respected and established NZ business with over 50 branches nationwide. Offering a dynamic working environment in a sector that is currently experiencing a lot of growth, this a fantastic organization to join to expand your career.</p><p><strong>The Role</strong> <br />Working within a team of 2 Service Desk Analysts, you'll troubleshoot your way through issues in this busy and engaging role. You will be required to provide technical support to a level 1.5 - 2 abilities. This will involve support of Windows, the MS Stack, Active Directory, O365 and other common desktop applications.</p><p>This position is vital in supporting the busy environment, as IT is integral to making the businesses wheels turn! Being able to stay calm and quickly support or escalate the technical issue will be key to your success in this role. Being on a service desk, this is a team-based environment where you will work together to share your knowledge and support one another alongside the wider business. Logging tickets will help track any issues between the team, so attention to detail and accurately describing a fault will be key.</p><p><strong>Skills & Experience</strong></p><ul><li>Experience working on a service desk</li><li>Experience with the MS Stack, Windows, O365 & Active Directory</li><li>ITIL certification or experience within this framework</li><li>Experience with ticketing systems such as Service Now or similar</li><li>Enjoy working as a team within a highly supportive environment</li></ul><p>Please note, this a contract position so <span style="text-decoration: underline;">only candidates who have valid working rights in New Zealand</span> can be considered.</p><p><strong>How to apply</strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litvasky in our Auckland office on 09-915-6700.</p><p><em>Job Reference No: 06900-0013291212</em></p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjU3NzgwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Are you ready to join an organization at the forefront of IT services, enabling businesses to thrive in an ever-evolving digital world? We've partnered with an exciting consultancy who are seeking passionate professionals to help them deliver cutting-edge solutions in infrastructure, security, consulting, and modern workplace innovation. Since 2012, they've been empowering their clients to focus on what they do best while they provide reliable, scaleable IT solutions tailored to their unique needs.</p><p>If you're driven to make a strategic impact and enjoy navigating the challenges of transformative technology, this is your opportunity to work with a team committed to excellence in the digital era. Together, they're building smarter, more efficient ways for businesses to adapt and grow in the competitive landscape. Let's innovate, optimize, and drive success.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong> <br /> <br />We're looking for a dynamic and technically skilled professional who thrives on working closely with customers to understand their needs, clarify business rules, and lead engaging workshops and demonstrations. In this role, you'll be the bridge between business and technology gathering requirements, shaping solutions, and guiding clients through the process with confidence and clarity. Your ability to communicate effectively and build strong relationships will be key to delivering impactful outcomes.</p><p>On the technical side, you'll contribute to architecture design and solution delivery using the Microsoft stack (such as Power BI / Fabric) and similar data pipeline tools. You'll provide expert guidance on data warehousing and business intelligence, design efficient data models, and optimise performance. From development to documentation, end-user training to knowledge transfer, you'll be hands-on throughout the entire lifecycle ensuring every solution is not only functional but future-ready.</p><p><strong><span style="text-decoration: underline;">Your profile:</span></strong></p><ul><li>Commercial experience with Power Bi (3+ years)</li><li>Experience with data engineering and data modelling tasks</li><li>Confident data storyteller</li><li>Strong documentation skills</li><li>Previous experience in engaging with senior stakeholders and clients</li><li>Experience with Microsoft Fabric highly favourable, but not essential</li></ul><p>This role is a hybrid role based in Grafton at three days a week. Parking is available on first come first served basis. Perks and benefits include health insurance and KiwiSaver.</p><p>Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support.</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact Dominique Smith or Stanley Onacha in our Auckland office on <strong>09-915-6700.</strong></p><p><br /><strong><span style="text-decoration: underline;">Job Reference No:</span></strong><br /><strong>06900-0013285347</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjM0ODIzLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
