7 results for Service Desk Analyst Contract in Auckland, Auckland

Service Desk Analyst - CONTRACT

Newmarket, Auckland
remote
Contract/Temporary
40.00 - 45.00 NZD / Hourly
The Company A well-established, privately owned organisation in the healthcare sector, located on Auckland's city fringe, is seeking a Service Desk Analyst to support the team during a short-term backfill. This organisation plays a vital role in delivering essential services across multiple entities within its group and continues to grow at pace, offering a dynamic and purpose-driven environment.The Role Reporting to the Service Delivery Manager and working as part of a close-knit team of four, you'll be the first point of contact for IT support across the business. This is a hands-on role where you'll deliver reliable, user-focused support in a fast-moving environment.Key responsibilities include:<ul><li>Providing Level 1 / 1.5 support across desktop, systems, and communications</li><li>Logging, tracking, and updating tickets promptly within the service management system</li><li>Maintaining clear and timely communication with end users</li><li>Monitoring network devices and server performance to ensure system stability</li><li>Supporting the management and maintenance of mobile devices</li><li>Assisting with device setup, deployment, and network configuration</li><li>Escalating more complex issues to senior support teams where required</li></ul>Your Skills & Experience<ul><li>Proven experience in a Service Desk or IT Support role</li><li>Strong working knowledge of Windows, Microsoft 365, Active Directory, and Exchange</li><li>Solid understanding of printers and network printing environments</li><li>Familiarity with ITIL practices and ticketing tools such as ServiceNow or Jira</li><li>A proactive, customer-focused approach with strong communication skills</li></ul>Please note, this role requires full-time onsite presence (5 days per week) and is best suited to candidates who are immediately available to start due to the urgent nature of the requirement.Apply Today Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on 09-915-6700.Job Reference No: 06900-0013459778 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjk5ODA1LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2026-06-24T00:22:57Z

Business Analyst - Contract

Auckland CBD, Auckland
remote
Contract/Temporary
110.00 - 120.00 NZD / Hourly
The Company Our client is a well-established New Zealand organisation operating a complex, multi-entity business model with a strong national footprint. They are currently undertaking a significant programme of work focused on modernising systems, improving connectivity, and driving greater automation across their technology landscape. You'll join a collaborative delivery environment working across internal teams, external partners, and vendors to support critical transformation initiatives. The Role Note; This is a 4 day-a-week position - so you geta 3 day weekend every week for 6 months. This role will see you working on integration and connectivity initiatives, focused on improving how systems and processes interact across the organisation and its external partners. Key responsibilities include:<ul><li>Gather and document functional and non-functional requirements for system and integration initiatives</li><li>Engage with business and external stakeholders to understand processes, rules, and data requirements</li><li>Facilitate workshops to validate requirements and align on future state solutions</li><li>Support data mapping and system interaction design across multiple platforms</li><li>Contribute to testing activities (SIT/UAT) and end-to-end workflow validation</li><li>Identify and manage risks, dependencies, and delivery challenges</li><li>Support process improvement and change impact analysis</li><li>Assist with rollout activities including pilot phases and continuous improvement</li></ul>Your Profile We're looking for a strong, delivery-focused Business Analyst who is comfortable operating in a multi-stakeholder environment. You will bring:<ul><li>Proven experience delivering business analysis across transformation or technology programmes</li><li>Experience working on system integration or cross-platform initiatives</li><li>Strong stakeholder engagement and workshop facilitation skills</li><li>Ability to translate complex requirements into clear documentation</li><li>Experience supporting testing phases and delivery lifecycle</li><li>Strong organisational skills and attention to detail</li><li>Exposure to complex or regulated environments is beneficial</li><li>A proactive, self-driven approach with the ability to work at pace</li></ul>Apply Today Please send your resume by clicking on the apply button. Reference Number: 06900-0013457660By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/UGF1bC5CYXRlc29uLjA1NjY1LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2026-06-19T01:45:00Z

Commercial Analyst

Mount Wellington, Auckland
remote
Permanent
150000 - 165000 NZD / Yearly
The Company My client is a NZ privately owned business that is in full growth mode with operations in both NZ and Australia. With an entrepreneurial results orientated owner, this is an opportunity to join the company and grow your career. With circa 120+ staff, the business is winning significant business tenders and consequently are continuing to see organic growth through their capability and reputation. The Role The role of Commercial analyst sits within the operations team, directly reporting to the Head of Commercial with a dotted line to the CFO. This role acts as the key financial link between project delivery teams and finance. Your key responsibilities will include: Commercial & Project Support<ul><li>Provide financial and commercial support across tender and delivery phases</li><li>Assist with evaluating project opportunities & their commercial viability</li><li>Support risk identification, management and governance processes</li><li>Ensure smooth handover from tender to delivery, including key assumptions and risks</li></ul>Project Performance and Portfolio Management<ul><li>Monitor project revenue, costs, margin and cashflow</li><li>Partner with PM's to track financial outcomes</li><li>Identify risks and opportunities impacting profitability</li><li>Provide proactive recommendations and escalation where required</li></ul>Financial Reporting and Controls<ul><li>Support monthly revenue recognition and WIP calculations</li><li>Assist with project forecasting, cost to complete and margin analysis</li><li>Ensure accurate and timely financial reporting across projects</li><li>Reconcile financial and operational data</li></ul>Contract & Risk Management<ul><li>Assist in managing contractual obligations and commercial risks</li><li>Track milestones, payment schedules, variations and claims</li><li>Support ongoing commercial oversight throughout project delivery.</li></ul>Continuous Improvement and Systems<ul><li>Identify opportunities to automate reporting and processes</li><li>Leverage data, BI tools and AI to enhance decision-making</li><li>Support improvements to systems and reporting frameworks</li></ul>Your Profile We are looking for an individual who has the following attributes:<ul><li>Commercial project accounting experience, preferably within the construction/engineering/infrastructure industries</li><li>Strong understanding of revenue recognition, WIP and project management skills</li><li>A Commercially driven mindset</li><li>Strong analytical and problem solving skills</li><li>Proven stakeholder management skills, across non-financial operations based people.</li><li>An interest in AI, automation, and systems whereby you can demonstrate an ability to improve processes, build dashboards and create efficiencies.</li><li>A degree in Accounting, Finance or commerce.</li></ul>Apply Today Please send your resume by clicking on the apply button or call Megan Alexander on 09 915 6700 Reference Number: 06900-0013449255By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWVnYW4uYWxleGFuZGVyLjIxNDgzLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2026-06-04T02:34:23Z

Technical Customer Support

Grafton, Auckland
remote
Permanent
70000 - 70000 NZD / Yearly
The Company We've partnered with a forward-thinking, tech-driven organisation seeking passionate professionals to support their users and systems across Aotearoa. Joining a team that lives and breathes technology and customer experience, you'll play a key role in maintaining seamless application performance while delivering exceptional support. The Role<ul><li>In this hands-on Technical Customer Support role, you'll be reporting into the Support Team Lead, and we're looking for someone who is passionate about delivering excellent customer service, proactive in their approach, and thrives in a team environment.</li><li>Manage incoming technical queries and support requests</li><li>Maintain system integrity and ensure a seamless user experience</li><li>Triage, troubleshoot, and escalate issues where required</li><li>Collaborate closely with development and QA teams to validate bug fixes</li><li>Query internal databases and support API integration's</li><li>Monitor system alerts and maintain accurate documentation</li><li>Assist with hardware requests and coordinate with third-party IT partners</li><li>Identify training opportunities to up skill and strengthen team capability</li><li>Support and maintain the CRM system</li><li>Engage with external vendors and suppliers</li></ul>Your Profile<ul><li>Using technology and systems to manage high call volumes</li><li>2+ year's experience within a customer service role</li><li>Technical savviness to learn new systems fast</li><li>Experience supporting SaaS customers previously highly advantageous</li></ul>Perks & Benefits:<ul><li>Hybrid work environment</li><li>Annual L&D allowance and health insurance</li><li>Located near the train station with car parking available</li></ul>Apply Today Please send your resume by clicking on the apply button. Reference Number: 06900-0013458929By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjcyOTMxLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2026-06-22T21:33:46Z

Infrastructure Support Engineer - FTC

Grafton, Auckland
remote
Contract/Temporary
90000 - 90000 NZD / Yearly
The Company A New Zealand-based organisation specialising in professional development and training, partnering with organisations across multiple sectors to uplift workforce capability. They offer tailored learning solutions, support recognised qualifications, and play a key role in addressing skills shortages.The Role We're excited to present an opportunity for a skilled infrastructure support engineer who will work on internal engagements with an experienced manager and fantastic team. This is fixed term contract until the end of March 2027 with 5-day per week commitment in hybrid mode. The purpose of this role is to deliver L1-L3 support while contributing to the maintenance, enhancement, and optimisation of the organisation's IT infrastructure.Your Profile:<ul><li>2-4 years' experience in senior-level IT support capacity or junior infrastructure roles</li><li>Hands-on experience with laptop builds, imaging, and device provisioning</li><li>Experience managing patching, monitoring, and remediation of endpoints</li><li>Solid working knowledge of Microsoft 365 (administration and support)</li><li>Strong experience supporting Windows 10 and Windows 11 environments</li><li>Familiarity with Active Directory and Entra ID (Azure AD)</li><li>Strong troubleshooting and problem-solving ability</li><li>Clear communication skills with both technical and non-technical users</li><li>Proactive and hands-on mindset, comfortable taking ownership of issues</li></ul>Please note, this a fixed term contract position so only candidates who have valid working rights in New Zealand can be considered.How to apply Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Ondrej Litavsky or Camilla Hamilton in our Auckland office on 09-915-6700. Job Reference No: 06900-0013445669 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjE5MDE3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2026-06-02T22:11:21Z

ERP Manager/Senior Business Analyst

Auckland, Auckland
remote
Contract/Temporary
120.00 - 130.00 NZD / Hourly
The Company Our client is a well-established, multi-entity New Zealand business operating in a product-led, distribution and manufacturing environment. They operate a highly customised ERP platform, which sits at the heart of the business, supporting everything from operations through to finance and customer delivery. As demand on the platform continues to grow, they are looking to strengthen how change is managed, prioritised, and delivered. The Role This is a key contract role where you'll act as the bridge between business stakeholders and ERP delivery-bringing structure, clarity, and alignment in a busy and evolving environment.<ul><li>Act as the primary interface between the business and ERP delivery</li><li>Elicit, document, and prioritise requirements across multiple functions</li><li>Bring structure to ERP enhancements, feature development, and configuration decisions</li><li>Improve visibility, planning, and governance across the platform</li><li>Provide calm, experienced guidance in a high-demand environment</li><li>Influence outcomes through strong, pragmatic stakeholder engagement</li></ul>Your Profile<ul><li>Proven experience as a Senior BA or ERP Manager in complex environments</li><li>Strong ERP background (Odoo experience advantageous)</li><li>Able to operate effectively where governance, structure, and prioritisation are still maturing</li><li>Highly diplomatic, with the ability to influence and constructively challenge senior stakeholders</li><li>Comfortable navigating strong personalities and sensitive dynamics</li><li>Brings a structured, practical approach without over-complicating delivery</li></ul>Apply Today Please send your resume by clicking on the apply button. Reference Number: 06900-0013440858By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/UGF1bC5CYXRlc29uLjYxNzUwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2026-05-20T05:11:23Z

First Line IT Support Engineer

Auckland CBD, Auckland
remote
Permanent
60000 - 65000 NZD / Yearly
The Company Our client is a well-established provider seeking a capable Support Engineer to deliver support to a global customer base. Based in the CBD, the organisation offers exposure to enterprise-level technologies and the opportunity to work with a diverse range of clients within a collaborative team environment. The Role As a 1st Line Support Engineer, you'll be responsible for proactively managing and resolving technical issues for the end customers of the organisation's MSP partners. This organisation places a strong emphasis on growth, and you'll be supported by senior technicians who will mentor you and help develop the skills needed to progress into a 2nd Line role. Key responsibilities:<ul><li>Troubleshooting a range of technical issues across:</li><ul><li>Windows 10</li><li>Office 365 and Microsoft Office</li><li>Printers and scanners</li><li>Various customer applications</li></ul><li>Performing basic administration across Windows Server environments</li><li>Supporting network-related troubleshooting tasks</li><li>Logging and responding to support tickets via the PSA platform</li><li>Identifying and escalating more complex issues to senior engineers</li><li>Delivering support in a friendly, professional, and customer-focused manner</li></ul>Your Profile<ul><li>1+ years' experience in an IT Support role</li><li>Experience with Office 365</li><li>Exposure to Autotask and ConnectWise is highly advantageous</li></ul>Apply Today Please send your resume by clicking on the apply button. Reference Number: 06900-0013459044By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjk0NTAwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2026-06-23T02:15:31Z