3 results for Help Desk Analyst L115 in Auckland, Auckland

Senior Application Support

Auckland CBD, Auckland
remote
Permanent
110000 - 120000 NZD / Yearly
The Company Our client is a leading New Zealand business operating in a large-scale production and export environment, renowned for its commitment to quality, operational excellence, and continuous improvement. The Role This is a hands-on senior position responsible for the ongoing support, optimisation, and continuous improvement of a diverse range of business applications that underpin day-to-day operations. Key responsibilities:<ul><li>Ensure the ongoing stability, support, and enhancement of key business applications across the organisation with a particular focus on ERP and MES systems.</li><li>Investigate and resolve complex application issues, delivering timely and effective solutions to end users.</li><li>Maintain system configurations, user access, and critical application data to support business operations.</li><li>Support application upgrades, changes, patches and deployments.</li><li>Collaborate with internal stakeholders and external partners to improve system performance and user experience.</li><li>Drive continuous improvement initiatives across applications, processes, and support practices.</li><li>Share expertise with colleagues and contribute to a high-performing, collaborative team environment.</li></ul>Your Profile<ul><li>3 - 5 years' experience within an application support role</li><li>Experience supporting ERP systems</li><li>Manufacturing Execution Systems (MES) experience is advantageous</li><li>Experience within a manufacturing environment is preferred</li></ul>Benefits<ul><li>Hybrid working environment (2 days work from home)</li><li>Onsite parking</li><li>Discounts on products</li><li>Flexibility around start and finish times</li></ul>Apply Today Please send your resume by clicking on the apply button. Reference Number: 06900-0013507393By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjEyODM5LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2026-09-16T21:32:32Z

IT Manager

East Tamaki, Auckland
remote
Permanent
140000 - 160000 NZD / Yearly
About the Company This successful, privately owned Kiwi business has a strong reputation in supplying specialist products, technical expertise, and support services to critical infrastructure and industrial sectors. With operations spanning multiple locations, a growing footprint and a collaborative, people-focused culture, the business continues to invest heavily in technology to support growth, innovation, and operational excellence. Technology plays a pivotal role in the organisation's ongoing success, and they are seeking an experienced IT Manager to take ownership of their business-critical applications, systems, reporting platforms, and technology environment. The Role This is a rare opportunity to join a well-established organisation in a broad and highly visible IT leadership role. Reporting directly into senior leadership, you will act as the primary internal technology expert, ensuring the stability, security, and continuous improvement of the company's systems and applications. This position offers a blend of strategic planning and hands-on technical involvement. You'll work closely with business stakeholders across all departments while managing relationships with external technology providers and vendors. Key responsibilities include:<ul><li>Managing and enhancing the organisation's existing ERP platform, business applications, databases, integrations, and reporting solutions.</li><li>Acting as the primary escalation point for technology-related issues and system support.</li><li>Partnering with managed service providers to ensure infrastructure, security, and service delivery requirements are met.</li><li>Supporting and optimising business-critical systems, workflows, and processes.</li><li>Supporting Business Intelligence platforms, dashboards, reporting, and analytics initiatives.</li><li>Maintaining and improving internally developed applications and reducing key-person dependency through documentation and knowledge sharing.</li><li>Driving continuous improvement initiatives, automation opportunities, and technology enhancements.</li><li>Working closely with senior leadership to align technology initiatives with business objectives.</li><li>Assisting with technology planning, budgeting, vendor management, and future technology strategy.</li></ul>Your Profile We're looking for a well-rounded technology professional who enjoys being close to the business, solving complex problems, and delivering practical technology outcomes. You will bring:<ul><li>Previous experience as an IT Manager, Applications Manager, Technical Lead, or similar senior technology role.</li><li>Strong experience supporting business-critical applications and operational systems.</li><li>Solid knowledge of Microsoft technologies and Windows-based environments.</li><li>Experience supporting ERP platforms, ideally NetSuite or a comparable enterprise solution.</li><li>Experience working with managed service providers, technology vendors, and external delivery partners.</li><li>Strong troubleshooting, analytical, and problem-solving capabilities.</li><li>Excellent stakeholder engagement and communication skills.</li><li>The ability to balance operational support with strategic improvement initiatives.</li><li>A proactive, hands-on approach and willingness to take ownership of outcomes.</li></ul>Ideally, you will also have experience with:<ul><li>NetSuite administration and support.</li><li>Qlik Cloud, or similar BI and reporting platforms.</li><li>SQL and database management.</li><li>Distribution, manufacturing, logistics, utilities, or industrial sector environments.</li></ul>Benefits<ul><li>Join a stable, successful, and growing organisation with a strong market presence.</li><li>Broad role spanning applications, Infrastructure, Security, ERP, reporting, databases, vendors, and technology strategy.</li><li>Supportive and down-to-earth culture with long-tenured employees and strong values.</li><li>Opportunity to drive meaningful business improvements and technology transformation initiatives.</li><li>Diverse and engaging environment where no two days are the same.</li><li>Competitive salary package and long-term career opportunities.</li></ul>If you're a hands-on IT leader who enjoys working closely with the business, improving systems, and delivering practical technology solutions that make a real impact, we'd love to hear from you. Apply Today Please submit your CV in Microsoft Word format by clicking Apply Now. For a confidential discussion, contact Camilla Hamilton at Robert Half Auckland on 09 915 6700. Reference Number: 06900-0013508327 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjI5NDc1LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2026-09-17T04:10:46Z

Head of Technology

Auckland CBD, Auckland
remote
Permanent
180000 - 220000 NZD / Yearly
The Company Our client is an established and successful New Zealand technology-enabled business entering an exciting phase of modernisation and growth. With a strong underlying business, an experienced technology function and an appetite to invest in innovation, the organisation is looking to accelerate how it develops and delivers technology. The environment is fast-paced, commercially focused and entrepreneurial, with technology playing an increasingly important role in the organisation's future.The Role This is an opportunity for a hands-on Head of Technology to take ownership of an established technology team and lead its next phase of development. You will improve engineering execution, modernise ways of working, accelerate the delivery of new features and help introduce AI-assisted and agentic engineering practices across the development environment. People leadership will be equally important. You will create clarity around expectations, performance and accountability while building a culture where strong technical discussion translates into decisions and delivery. You will work closely with senior business, product and technical stakeholders, providing the bridge between commercial priorities and technology execution. Your Profile Ideally, you will bring:<ul><li>Leadership experience within SaaS, FinTech or another technology/product-led environment.</li><li>Proven experience improving engineering performance, delivery and ways of working.</li><li>Proven experience implementing an AI assisted coding culture.</li><li>Strong people leadership, including coaching, performance management and accountability.</li><li>Experience operating within a fast-paced, entrepreneurial or founder-led environment.</li><li>Confidence making decisions and constructively challenging senior stakeholders.</li></ul>You may currently be a Head of Technology, Head of Engineering, Engineering Director, hands-on CTO or an accomplished technology leader ready for broader ownership.Apply Today If you have successfully led engineering change and are looking for a role where you can genuinely influence both technology and people, apply today for a confidential discussion.Reference Number: (06900-0013508244).By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFuaXNoLnJhdmlrdW1hci4zNjM4My4xMDkxOEByaGluei5hcGxpdHJhay5jb20.gif">
2026-09-16T23:08:08Z