<p>Are you passionate about delivering exceptional IT support and thrive in fast-paced environments? This is your chance to join one of New Zealand's most respected organizations, based in Auckland's CBD. Renowned for its premium services in the healthcare sector, this company plays a vital role in the lives of Kiwis nationwide.</p><p><br /><strong>Contract:</strong> 6 months<br /><strong>Location:</strong> Auckland CBD<br /><strong>Start Date:</strong> Immediate<br /><strong><br />About the Role<br /></strong><br />As a <strong>Senior Service Desk Analyst,</strong> you'll be the go-to technical expert within a collaborative team of six. Your mission? Keep the organization running smoothly by providing Level 2 technical support and resolving complex issues with confidence.<br /><br />You'll work with cutting-edge technologies, including:</p><ul><li><strong>Windows 11 OS</strong></li><li><strong>Microsoft 365 & Azure</strong></li><li><strong>Entra ID</strong></li><li>Common desktop applications</li></ul><p>This role is perfect for someone who thrives under pressure, enjoys problem-solving, and values teamwork.<br /><strong><span style="text-decoration: underline;"><br />Key Responsibilities</span></strong></p><ul><li>Provide <strong>Level 2 technical support</strong> across the organization.</li><li>Troubleshoot and resolve incidents efficiently using <strong>ticketing systems</strong> (e.g., ServiceNow).</li><li>Collaborate with a supportive team to share knowledge and drive continuous improvement.</li><li>Maintain high standards of customer service and technical excellence.</li></ul><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li><strong>Service Desk Expertise:</strong> Previous experience in a service desk or technical support role.</li><li>Technical Proficiency: Strong knowledge of <strong>Windows, Microsoft 365, Azure,</strong> and <strong>Active Directory.</strong></li><li>ITIL Framework: Certification or practical experience highly regarded.</li><li>Ticketing Systems: Familiarity with ServiceNow or similar platforms.</li><li>Team Player: Excellent communication and collaboration skills.</li></ul><p><span style="text-decoration: underline;"><strong>Why Apply?</strong></span></p><ul><li>Work with a<strong> premium brand</strong> in the healthcare sector.</li><li>Be part of a <strong>high-performing, supportive team.</strong></li><li>Gain exposure to <strong>modern technologies</strong> and best practices.</li></ul><p><strong>Please note:</strong> This is a <strong>contract position for 6 months.</strong> Applicants must hold <strong>valid working rights in New Zealand.</strong><br />Apply Now and take the next step in your IT career!</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in <strong>Microsoft Word f</strong>ormat by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on <strong>09-915-6700.</strong></p><p><span style="text-decoration: underline;"><strong>Job Reference No:</strong> </span>06900-0013343312</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjU2MDU3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br />Join a proudly NZ-owned enterprise that's shaping the future! We're on the hunt for a seasoned EUC Engineer to power innovation and deliver exceptional experiences. This premium brand is a market leader, trusted by thousands of Kiwis every day. Here's your chance to make an impact, grow your career, and be part of a team that truly changes lives.</p><p><strong>The Role</strong> <br />We are seeking a skilled End-User Compute (EUC) Engineer to join us on a contract basis. This role is ideal for professionals with strong technical acumen and enterprise-level EUC experience who thrive in dynamic environments. If you have a solid foundation in technical support, a customer-centric approach, and can hit the ground running, this opportunity might be a great fit. The role may require flexibility to work onsite at hospital locations when needed.</p><p><strong>Key Deliverables:</strong><br />In this role as an EUC Engineer, responsibilities include:</p><ul><li>Supporting enterprise-scale customers with proven end-user computing expertise.</li><li>Providing high-level customer service with clear, professional communication in English (written and verbal).</li><li>Reviewing and providing guidance on PowerShell scripting before deployment to ensure accuracy and effectiveness.</li><li>Managing high-priority issues and offering nuanced knowledge of Microsoft licensing variations.</li><li>Acting as a Level 2-3 technical escalation point for Service Desks and vendor partners.</li><li>Overseeing hardware delivery, configuration, and troubleshooting as required.</li></ul><p><strong>Essential Criteria:</strong></p><ul><li>To succeed in this contract, applicants should demonstrate:</li><li>Hands-on experience with ITIL frameworks and a proficient understanding of ITSM best practices and ticketing systems.</li><li>In-depth technical skills in areas such as:</li><ul><li>Intune for Mobile Device Management (MDM) & SCCM</li><li>Azure administrative tasks, M365, Teams, and Windows Server Management</li><li>Print queue and DHCP reservation management</li><li>VPN platforms like RDS and Palo Alto Global Protect</li><li>Active Directory user management for on-premises, Azure AD, and hybrid environments</li><li>Remote Desktop technologies, printer configurations, and multifaceted hardware devices</li><li>Network troubleshooting</li></ul></ul><p><strong>Preferred Attributes:</strong></p><ul><li>A proactive and independent approach to work, adhering to tight deadlines in a professional setting.</li><li>A strong understanding of enterprise IT environments and the ability to collaborate effectively with internal teams and third-party providers.</li></ul><p>Please note, this a contract position so <span style="text-decoration: underline;">only candidates who have valid working rights in New Zealand can be considered.</span></p><p><strong>How to apply</strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on 09-915-6700.</p><p><em>Job Reference No: 06900-0013273924</em></p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjEzMzgzLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br />Step into an exciting opportunity with a forward thinking IT services provider that's empowering businesses to excel in today's fast moving digital world. We're working with a vibrant, growth focused consultancy that's on the lookout for enthusiastic professionals ready to help deliver cutting edge solutions across infrastructure, security, consulting, and modern workplace transformation.<br /><br /><strong>The Role</strong><br />In this customer facing ERP Functional Consultant role, you'll step into a dynamic position reporting to a highly knowledgeable and supportive CTO, working within a collaborative team.<br /><br />Key responsibilities include:</p><ul><li>Evaluate current workflows, identify gaps, and recommend improvements aligned with the ERP's capabilities.</li><li>Translate business requirements into functional specifications and system designs.</li><li>Analyse business and functional requirements to design robust technical solutions within the ERP ecosystem.</li><li>Support end to end project delivery including data migration, testing, training, and go live activities.</li><li>Develop test plans, automate tests where possible, and ensure solutions meet technical and functional standards.</li><li>Provide Level 2/3 support, diagnose complex issues, and coordinate with vendor teams for resolutions.</li></ul><p><strong>What You'll Bring</strong></p><ul><li>3 - 5 years' ERP consultancy experience</li><li>Experience with one or more ERP platforms (e.g. SAP, Oracle, Dynamics, Pronto Xi, NetSuite)</li><li>Programming and scripting capability</li><li>Integration and API knowledge</li></ul><p>This role is a hybrid role based in Grafton at three days a week. Parking is available on first come first served basis. <br /><br /><span style="text-decoration: underline;">Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support.</span> <br /><strong><br />Apply Today</strong><br />Please send your resume by clicking on the apply button.</p><p><br /><em>Reference Number: 06900-0013365402<br /></em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjMwMTA4LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company<br /></strong><br />My client is a well-established NZ Manufacturing & Distribution business with revenue in excess of $80M. With operations offshore and in NZ, this is an excellent opportunity to join a successful NZ business with a family feel that has complexity. A team is being established in Auckland to better support the local business.<br /><br /><strong>The Role<br /></strong> <br />Reporting to the Credit Manager based in Australia, you will be part of a team of 5 across NZ & Australia mainly focusing on the NZ business operations.</p><p><strong><br />Duties:<br /></strong><br /><strong>Accounts receivable:</strong></p><ul><li>Receipting, Processing & reconciliation of all customer payments, including Direct deposit & Credit card allocations</li><li>Processing Credit card payments</li><li>Daily Bank reconciliations</li></ul><p><br /><strong>Collections:</strong></p><ul><li>Contacting overdue customers via phone & email</li><li>Negotiating payment plans where required in conjunction with the Group Credit Manager.</li><li>Liaising with Account Managers & Sales Managers regarding problem accounts.</li><li>Account Reconciliations</li><li>Responding to & addressing customer account queries by phone and email</li></ul><p><br /><strong>Manage new & existing accounts</strong></p><ul><li>Processing Customer Account Applications</li><li>Conducting credit checks</li><li>Maintaining & updating customer master data</li><li>Processing of credit & debit notes where required</li><li>Producing Monthly statements</li></ul><p><br /><strong>Adhoc duties</strong></p><ul><li>Inbox management</li><li>Process refunds</li><li>Assist the wider team where required</li></ul><p><br /><strong>Your profile:</strong></p><ul><li>To be considered for this role, we are looking for someone with at least 2- 5 year's experience.</li><li>SAP experience would be beneficial.</li><li>Good communication skills are integral as you will be liaising not only with customers, but the sales & marketing team & wider finance team</li><li>The successful candidate will spend some time in Australia for training.</li></ul><p><strong><br />How to apply<br /></strong><br />Please send your resume in<strong> Microsoft Word</strong> format by clicking on the apply button or for further information, please contact Tanya Beets or Vinze Quines in our Auckland office on <strong>09-915-6700.</strong></p><p><br /><em>Job Reference No: 06900-0013344475</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/dGFueWEuYmVldHMuODE2NjMuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong><br />Are you ready to be part of a leading IT services organization that helps businesses thrive in an ever‑changing digital landscape? We've partnered with a dynamic consultancy that's looking for passionate professionals to support the delivery of innovative solutions across infrastructure, security, consulting, and modern workplace technologies.<br /><br /><strong>The Role</strong><br />In this hands-on Managed Services Engineer position, you'll report to the IT Business Partner and work within a close‑knit team, supporting clients both in person and remotely.<br /><br />Key responsibilities include:</p><ul><li>Resolve complex issues (servers, networks, cloud, security) via ticketing systems, remote tools, and sometimes onsite visits.</li><li>Provide troubleshooting for Level 1,2 and 3 issues, assisting customers in the resolution of issues, including engaging with necessary vendors.</li><li>Monitor, maintain, and perform upgrades on client environments (Windows, Virtual Servers (Proxmox, VMware, Hyper-V), Cloud, Networking), configuring systems and managing user accounts.</li><li>Implement new systems, migrations (e.g. Microsoft 365), and design solutions for clients.</li><li>Develop scripts (e.g. PowerShell/bash) and use automation to improve efficiency and manage large-scale rollouts</li><li>Manage SIEM tools, security alerts, firewalls and ensure compliance.</li></ul><p><strong>What You'll Bring</strong></p><ul><li>3 - 5 years' experience in an MSP environment</li><li>Strong understanding of Microsoft 365 and Linux Server environments</li><li>Knowledge of cloud platforms particularly Office 365, Azure and AWS</li><li>Experience in managing customer IT environments, including on-premises and cloud</li></ul><p>This role is a hybrid role based in Grafton at three days a week. Parking is available on first come first served basis. <br /><span style="text-decoration: underline;">Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support.</span> <br /><br /><strong>Apply Today</strong><br />Please send your resume by clicking on the apply button.<br /><br /><em>Reference Number: 06900-0013365412<br /><br /></em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjM2NTM1LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
