6 results for It Support Level 2 jobs

IT Support - CONTRACT

Wellington Central, Wellington
remote
Temporary
40.00 - 42.00 NZD / Hourly
The Company This is a mission‑critical organisation dedicated to supporting business success by delivering core services that drive development and sector-wide growth. Their work centres on providing bespoke solutions and fostering valuable relationships to help companies overcome obstacles and achieve their ambitions to expand.The Role This position exists to ensure consistent, high-quality IT support that enables seamless organisational operations. Responsibilities include managing service requests and incidents while delivering Level 1 and Level 2 technical support.As a contractor, you will provide essential coverage during staff absences and contribute to ongoing IT stability. You'll need to be versatile, proactive, and confident working both autonomously and in a team. The engagement is structured for four days a week, with scope to extend up to 40 hours depending on workload requirements.Your Profile:<ul><li>Minimum of 4 years of experience in a Service Desk or IT support-related role</li><li>Strong technical proficiency in Level 1 and Level 2 support operations</li><li>Expertise in Exchange Online, Active Directory, Azure Active Directory, and device management tools such as Intune</li><li>Cloud-first mindset and proficiency in troubleshooting in M365 environment, Windows, SharePoint Libraries, Zoom, and Teams platforms</li><li>Experience with hardware diagnostics and basic repairs, including imaging of Windows laptops and mobile device support</li><li>Excellent communication skills, ability to deal with VIP users, coupled with strong documentation and problem-solving abilities</li><li>Self-starter with the ability to work autonomously and efficiently in a fast-paced and dynamic environment</li></ul>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered.How to apply Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Ondrej Litavsky or Camilla Hamilton on 09-915-6700. Job Reference No: 06900-0013480744 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5Ljg2NTYxLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2026-07-31T03:46:22Z

Desktop Support - CONTRACT

East Tamaki, Auckland
remote
Temporary
40 - 45 NZD / Hourly
The CompanyThe organisation is a large provider delivering nationally recognised education programmes. It focuses on practical, outcomes driven learning aligned with industry and workforce needs. The organisation works closely with employers and community partners to support learner success.The Role The purpose of this position is to support the successful delivery of the organisation's Windows 11 upgrade and device refresh programme while ensuring a high standard of desktop support across the business. The role involves deploying and configuring new devices, migrating users to Windows 11, troubleshooting hardware and software issues, and providing Level 1 and Level 2 support to minimise disruption to end users.This role is ideal for someone who enjoys being onsite, working directly with users, and guiding them through device replacement and upgrade activities. Strong communication skills, attention to detail, and hands-on experience with Windows environments will be essential for success. Your Profile: <ul><li>Proven experience in Desktop Support within enterprise Windows environments</li><li>Strong hands-on experience with Windows 10/11, including planning and delivering operating system upgrades.</li><li>Experience with endpoint device management and user device setup.</li><li>Experience with device swaps, laptop/desktop builds, peripheral setup, asset tagging, and coordinated user handovers.</li><li>Ability to support hardware refresh projects including device swap, imaging, and user handover.</li><li>Confident customer service and excellent communication skills in face-to-face onsite environments</li></ul> Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered. How to applyPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Ondrej Litavsky or Camilla Hamilton on 09-915-6700. Job Reference No: 06900-0013475773By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjA4OTU5LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2026-07-23T02:56:03Z

Application Support Engineer

Waikato, Waikato
remote
Permanent
80000 - 130000 NZD / Yearly
The Company A trusted name in New Zealand's agricultural sector, this organisation combines industry expertise, innovative solutions, and outstanding customer service to support communities across the country. They provide a collaborative environment where people are empowered to grow and make a meaningful impact. The Role As the Application Support Engineer, you will provide technical support across business applications, ERP, CRM, and web-based systems, ensuring timely issue resolution, system reliability, and a seamless user experience. Key responsibilities include but is not limited to the following:<ul><li>Provide Level 2 support for business applications, ERP, CRM, web applications, and related systems.</li><li>Investigate, troubleshoot, and resolve application, database, and integration issues to meet service levels.</li><li>Manage incidents and support tickets, ensuring clear communication and timely resolution.</li><li>Perform root cause analysis and implement improvements to enhance system performance, stability, and reliability.</li><li>Administer user access, security settings, system configurations, and application changes.</li><li>Collaborate with vendors and stakeholders while maintaining documentation, knowledge sharing, and end-user support.</li></ul>Systems include<ul><li>Custom Power Apps</li><li>Custom .NET IIS SQL applications with multiple integrations</li><li>Dynamics 365 Finance and Operations, including Annata and Precision Forms (Reporting)</li><li>Dynamics 365 Sales, HubSpot and Resco (CRM)</li><li>Prophix (Financial Reporting)</li></ul>Your Profile<ul><li>Dynamics 365 support experience is advantageous.</li><li>3-5 years' experience working in a similar role.</li><li>Experience supporting ERP, CRM, web applications or SQL-backed business systems.</li><li>Experience working in an IT Operations or service delivery environment with ticket ownership, prioritisation and customer communication responsibilities.</li></ul>Apply Today Please send your resume by clicking on the apply button. Reference Number: 06900-0013489504By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjQwNDA2LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2026-08-16T22:56:53Z

EUC Engineer| CONTRACT

Auckland CBD, Auckland
remote
Temporary
50.00 - 55.00 NZD / Hourly
The Company Join a proudly NZ-owned enterprise that's shaping the future! We're on the hunt for a seasoned EUC Engineer to power innovation and deliver exceptional experiences. This premium brand is a market leader, trusted by thousands of Kiwis every day. Here's your chance to make an impact, grow your career, and be part of a team that truly changes lives.The Role We are seeking a skilled End-User Compute (EUC) Engineer to join us on a contract basis. This role is ideal for professionals with strong technical acumen and enterprise-level EUC experience who thrive in dynamic environments. If you have a solid foundation in technical support, a customer-centric approach, and can hit the ground running, this opportunity might be a great fit.Key Deliverables: In this role as an EUC Engineer, responsibilities include:<ul><li>Supporting enterprise-scale customers with proven end-user computing expertise.</li><li>Providing high-level customer service with clear, professional communication in English (written and verbal).</li><li>Reviewing and providing guidance on PowerShell scripting before deployment to ensure accuracy and effectiveness.</li><li>Managing high-priority issues and offering nuanced knowledge of Microsoft licensing variations.</li><li>Acting as a Level 2-3 technical escalation point for Service Desks and vendor partners.</li><li>Overseeing hardware delivery, configuration, and troubleshooting as required.</li></ul>Essential Criteria: To succeed in this contract, applicants should demonstrate:<ul><li>Hands-on experience with ITIL frameworks and a proficient understanding of ITSM best practices and ticketing systems.</li><li>In-depth technical skills in areas such as:</li><ul><li>Intune for Mobile Device Management (MDM) & SCCM</li><li>Azure administrative tasks, M365, Teams, and Windows Server Management</li><li>Print queue and DHCP reservation management</li><li>VPN platforms like RDS and Palo Alto Global Protect</li><li>Active Directory user management for on-premises, Azure AD, and hybrid environments</li><li>Remote Desktop technologies, printer configurations, and multifaceted hardware devices</li><li>Network troubleshooting</li></ul></ul>Preferred Attributes:<ul><li>A proactive and independent approach to work, adhering to tight deadlines in a professional setting.</li><li>A strong understanding of enterprise IT environments and the ability to collaborate effectively with internal teams and third-party providers.</li></ul>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered.How to apply Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on 09-915-6700.Job Reference No: 06900-0013496929 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjIzNTUwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
2026-09-02T22:03:49Z

Payroll Administrator

Auckland CBD, Auckland
remote
Temporary
30 - 33 NZD / Hourly
The CompanyOur client is a well-established not-for-profit organisation with a long history of supporting communities across Auckland. They provide a wide range of programmes and services that positively impact the lives of children, young people, and families. With a collaborative and values-driven culture, they are committed to creating an inclusive workplace where employees are empowered to make a meaningful difference. They are looking for a part-time Payroll Administrator (20 hours per week) to join the team on an initial 2-month contract with an immediate start.The RoleIn this sole-charge role, you will take ownership of the payroll administration process and be responsible for:<ul><li>Process and manage payroll inputs using iChris and the HR21 Self-Service Portal.</li><li>Review and validate employee timesheets, ensuring all payroll data is accurate and submitted on time.</li><li>Prepare payroll information for the outsourced payroll provider, conducting final checks before each fortnightly payroll run.</li><li>Support the fortnightly Monday payroll cycle for approximately 550 employees.</li><li>Process new employee setups and maintain accurate payroll records.</li><li>Respond to general payroll queries and provide first-level support to employees and managers.</li><li>Ensure payroll information is processed accurately while maintaining confidentiality and attention to detail.</li></ul>Your ProfileTo be successful in this role, you will have previous payroll administration experience and be confident working independently in a sole-charge environment. You will have excellent attention to detail, strong organisational skills, and the ability to manage competing deadlines in a high-volume payroll setting. Experience using payroll systems such as iChris or HR21 will be highly regarded, although candidates with experience using similar payroll platforms are encouraged to apply. Strong communication skills, a proactive approach, and a commitment to accuracy and confidentiality are essential.Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06900-0013474107By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/amFycmFkLmNhcm1pY2hhZWwuNTU4MjguMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
2026-07-21T04:20:15Z

Tech Lead (.NET/ C#/ Azure)

Auckland CBD, Auckland
remote
Permanent
170000 - 190000 NZD / Yearly
Company Auckland-based SaaS company providing billing and customer management software to providers. Their platform is business-critical for customers and continues to evolve through ongoing investment in engineering, scalability, and platform maturity. Role As Tech Lead, you'll provide hands-on technical leadership across a mature .NET platform. You'll work closely with the engineering team to improve architecture, modernise legacy components, strengthen engineering practices, and deliver reliable, high-quality software. Key responsibilities:<ul><li>Lead technical design and architecture decisions.</li><li>Modernise and refactor legacy .NET and SQL Server components.</li><li>Improve automated testing, monitoring, and platform reliability.</li><li>Mentor developers through code reviews and technical guidance.</li><li>Work closely with Product and Engineering to deliver scalable solutions.</li></ul>Tech Stack:<ul><li>C# / .NET 8</li><li>SQL Server</li><li>Vue 3</li><li>Azure</li></ul>Your Profile<ul><li>You'll likely be an experienced Tech Lead, Lead Developer, Principal Engineer, or Senior Software Engineer with:</li><li>Strong commercial experience with C#/.NET and SQL Server.</li><li>Experience working on and modernising legacy applications.</li><li>A passion for clean architecture, engineering quality, and technical leadership.</li><li>Experience with automated testing, CI/CD, and cloud platforms (Azure preferred).</li><li>Excellent communication skills and a collaborative approach.</li></ul>Apply If you're looking for a role where you can shape technical direction, stay hands-on, and have a genuine impact on a well-established SaaS product, we'd love to hear from you. Click apply, ring 098704116 or email me at [email protected] for details. Reference Number: 06900-0013476648By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFuaXNoLnJhdmlrdW1hci4zMTc4Mi4xMDkxOEByaGluei5hcGxpdHJhay5jb20.gif">
2026-07-24T01:43:48Z