Search jobs now Submit your CV Create a job alert Explore how we help jobseekers Contract talent Permanent talent Project and interim management Learn how we work with you Finance and accounting Technology Technology Risk, audit and compliance Finance and accounting Digital, marketing and customer experience Legal Operations Human resources 2026 Salary Guide Robert Half blog Press room Career development Management tips Hiring help Land that job Research & insights Browse jobs Find your next hire Our locations

9 results for It Support Level 2 jobs

IT Support - CONTRACT
  • Wellington Central, Wellington
  • remote
  • Contract/Temporary
  • 40.00 - 40.00 NZD / Hourly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />This is a mission‑critical organisation dedicated to supporting business success by delivering core services that drive development and sector-wide growth. Their work centres on providing bespoke solutions and fostering valuable relationships to help companies overcome obstacles and achieve their ambitions to expand.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span> <br />This position exists to ensure consistent, high-quality IT support that enables seamless organisational operations. Responsibilities include managing service requests and incidents while delivering Level 1 and Level 2 technical support.</p><p>As a contractor, you will provide essential coverage during staff absences and contribute to ongoing IT stability. You'll need to be versatile, proactive, and confident working both autonomously and in a team. The engagement is structured for four days a week, with scope to extend up to 40 hours depending on workload requirements.</p><p><span style="text-decoration: underline;"><strong>Your Profile:</strong></span> </p><ul><li>Minimum of 4 years of experience in a Service Desk or IT support-related role</li><li>Strong technical proficiency in Level 1 and Level 2 support operations</li><li>Expertise in Exchange Online, Active Directory, Azure Active Directory, and device management tools such as Intune</li><li>Cloud-first mindset and proficiency in troubleshooting in M365 environment, Windows, SharePoint Libraries, Zoom, and Teams platforms</li><li>Experience with hardware diagnostics and basic repairs, including imaging of Windows laptops and mobile device support</li><li>Excellent communication skills, ability to deal with VIP users, coupled with strong documentation and problem-solving abilities</li><li>Self-starter with the ability to work autonomously and efficiently in a fast-paced and dynamic environment</li></ul><p>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered.</p><p><span style="text-decoration: underline;"><strong>How to apply</strong></span><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Ondrej Litavsky</strong> or <strong>Camilla Hamilton</strong> on <strong>09-915-6700.</strong></p><p><br /><strong><span style="text-decoration: underline;">Job Reference No:</span></strong> 06900-0013267864</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjI3MTk1LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-26T03:24:01Z
Desktop Engineer | Contract
  • Pukekohe, Auckland
  • remote
  • Contract/Temporary
  • 45 - 50 NZD / Hourly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Providing technical solutions throughout New Zealand, this organisation prides itself on taking pressure away from internal teams either by leading projects or taking care of the 'business as usual' tasks. Having been in the industry for over 20 years, this business has a strong reputation in the market and prides itself on it's customer centric mindset.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong><br />This is an exciting onsite opportunity supporting one of the vendor's high profile VIP clients. You'll be the face of IT for their users, so strong customer service skills, clear communication, and a solutions focused mindset are essential.<br />While the core of your role will be Level 2 desktop support, no two days will be the same. You'll work in a fast paced environment where you'll get the chance to roll up your sleeves and jump into a variety of technical tasks. With multiple projects running in the background, there will be plenty of opportunities to broaden your skills, contribute to continuous improvement, and collaborate closely with both technical and non technical stakeholders.</p><p><span style="text-decoration: underline;"><strong>Skills &amp; Experience</strong></span></p><ul><li>Previous experience in a similar support role, ideally within a large or enterprise environment</li><li>Strong working knowledge of Windows, O365, the broader Microsoft stack, and Active Directory</li><li>Ability to build and maintain positive relationships with a diverse range of stakeholders</li><li>Experience with Intune and Entra ID</li><li>A proactive approach, strong attention to detail, and a genuine passion for delivering a great user experience</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>If you have the skills above that we require, we want to hear from you! We need someone who is available immediately, who can hit the ground running and has a positive 'can-do' attitude.</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong><br />Please send your resume by clicking on the apply button.</p><p><em>Reference Number:</em> 06900-0013399816</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjE2MDg4LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-11T02:57:34Z
Infrastructure Engineer
  • Hamilton Central, Waikato
  • remote
  • Permanent
  • 110000 - 120000 NZD / Yearly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />This is an iconic New Zealand business with a long‑standing reputation in the agricultural and machinery sector. They operate nationwide, supporting rural communities with high‑quality equipment, technical expertise, and exceptional customer service. With a strong commitment to innovation and long-term customer partnerships, they offer a stable, people‑focused environment where employees are supported to grow, develop, and make a real impact.<br /><span style="text-decoration: underline;"><strong><br />The Role</strong></span><br />In this hands-on Infrastructure Engineer position, you'll report to the Group IT Operations Manager, providing day to day technical support while monitoring and maintaining core IT systems to keep operations running seamlessly.<br /><strong><br />Key responsibilities include:</strong></p><ul><li>Follow ITIL aligned service management processes (incident, problem, and change) to ensure timely ticket resolution and adherence to SLAs.</li><li>Provide Level 2 support across IT infrastructure, including networks, cybersecurity tools, telephony, desktops, servers, cloud services, and the server room environment.</li><li>Administer and monitor user accounts, MFA, identity security, and access controls across core platforms.</li><li>Support and maintain Microsoft 365, Dynamics 365 Finance &amp; Operations, DMS, SharePoint, and other key business applications.</li><li>Configure, support, and troubleshoot meeting room AV, conferencing tools, and technology for both virtual and on site events.</li><li>Proactively monitor systems, apply patches and updates, and carry out routine maintenance tasks to ensure stability and performance.</li></ul><p><span style="text-decoration: underline;"><strong>What You'll Bring</strong></span></p><ul><li> 3+ years' experience in an IT environment</li><li>Demonstrated experience supporting Windows 11, macOS, Microsoft 365, and common mobile platforms.</li><li>Strong knowledge of RMM tools and backup/restore technologies</li></ul><p><br />Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support. <br /><br /><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br />Please send your resume by clicking on the apply button.<br />Reference Number: 06900-0013382179</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjQ5ODU2LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-13T01:27:14Z
ERP Consultant
  • Grafton, Auckland
  • remote
  • Permanent
  • 110000 - 120000 NZD / Yearly
  • <p><strong>The Company</strong><br />Step into an exciting opportunity with a forward‑thinking IT services provider helping businesses thrive in today's fast‑paced digital landscape. We're partnering with a dynamic, growth‑driven consultancy looking for passionate professionals to support the delivery of cutting‑edge solutions across infrastructure, security, consulting, and modern workplace transformation.</p><p><br /><strong>The Role</strong><br />In this customer facing ERP Consultant role, you'll step into a dynamic position reporting to a highly knowledgeable and supportive CTO, working within a collaborative team. You'll play a key part in helping customers optimise their financial processes through their ERP system.<br /><br />Key responsibilities include:</p><ul><li>Assess current workflows, identify gaps, and recommend improvements aligned with ERP capabilities.</li><li>Work closely with finance teams, educating customers on best use of the system and answering common finance‑related queries.</li><li>Gather and translate business requirements into clear functional specifications and solution designs.</li><li>Support testing activities, including developing test plans, executing tests, logging issues, and working with internal development or product support teams as needed.</li><li>Provide Level 2/3 support, diagnosing complex issues and coordinating with vendors for timely resolution.</li></ul><p><strong>What You'll Bring</strong></p><ul><li>3 - 5 years' ERP consultancy experience</li><li>Experience with one or more ERP platforms (e.g. SAP, Oracle, Dynamics, Pronto Xi, NetSuite)</li><li>Proven experience working directly with clients</li><li>This role is a hybrid role based in Grafton at three days a week. Parking is available on first come first served basis.</li><li>Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support.</li></ul><p><strong>Apply Today</strong><br />Please send your resume by clicking on the apply button.<br /><br /><em>Reference Number: 06900-0013365402</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjk0MDU3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-12T03:52:15Z
Service Desk Analyst L2 | CONTRACT
  • Onehunga, Auckland
  • remote
  • Contract/Temporary
  • 40 - 45 NZD / Hourly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />A large, well respected and established NZ business with over 50 branches nationwide. Offering a dynamic working environment in a sector that is currently experiencing a lot of growth, this a fantastic organization to join to expand your career.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong> <br />Working within a team of 2 Service Desk Analysts, you'll troubleshoot your way through issues in this busy and engaging role. You will be required to provide technical support to a level 1.5 - 2 abilities. This will involve support of Windows, the MS Stack, Active Directory, O365 and other common desktop applications.</p><p>This position is vital in supporting the busy environment, as IT is integral to making the businesses wheels turn! Being able to stay calm and quickly support or escalate the technical issue will be key to your success in this role. Being on a service desk, this is a team-based environment where you will work together to share your knowledge and support one another alongside the wider business. Logging tickets will help track any issues between the team, so attention to detail and accurately describing a fault will be key.</p><p><strong><span style="text-decoration: underline;">Skills &amp; Experience</span></strong></p><ul><li>Experience working on a busy Service Desk</li><li>Experience with the MS Stack, Windows, O365 &amp; Active Directory</li><li>ITIL certification or experience within this framework</li><li>Experience with ticketing systems such as Service Now or similar</li><li>Enjoy working as a team within a highly supportive environment</li></ul><p>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered.</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litvasky in our Auckland office on <strong>09-915-6700.</strong></p><p><span style="text-decoration: underline;"><strong>Job Reference No:</strong></span> 06900-0013390827</p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjkxMTYwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-25T02:36:00Z
Business Analyst - Contract
  • Auckland CBD, Auckland
  • remote
  • Contract/Temporary
  • 640 - 720 NZD / Daily
  • <p>We are seeking an experienced Business Analyst with deep expertise in Business Process Mapping (BPM) and hands-on capability with modern process mapping and automation tools. This role will support the launch and optimisation of key initiatives, including work on the UiPath Maestro module, so we need someone who can hit the ground running.<br /><br /><strong>What You'll Be Doing</strong></p><ul><li>Leading business process mapping activities across multiple workstreams.</li><li>Developing clear, scalable, and efficient process maps using tools such as Signavio or Nintex.</li><li>Working closely with stakeholders to understand business needs, identify gaps, and translate requirements into actionable workflows.</li><li>Supporting the rollout of the UiPath Maestro module, partnering with internal teams and technical SMEs.</li><li>Facilitating workshops, engaging clients, and presenting findings with clarity and confidence.</li></ul><p><strong>What We're Looking For</strong></p><ul><li>Proven experience as a Business Analyst in complex, enterprise environments.</li><li>Expert-level BPM skills - ideally supported by a BPM certification.</li><li>Strong experience with business process mapping tools, such as Signavio and/or Nintex.</li><li>Exposure to UiPath, ideally with hands-on capability or strong understanding of the UiPath Maestro module.</li><li>Excellent communication skills with the ability to engage effectively in client-facing settings.</li><li>Someone proactive, detail oriented, and comfortable working at pace.</li></ul><p><strong>Why Join?</strong></p><ul><li>Work on high visibility initiatives with modern automation and BPM technologies.</li><li>Collaborate with a professional, forward-thinking team.</li><li>Hybrid - 2 days on site - Auckland CBD</li></ul><p><strong>Apply Today<br /></strong><br />Please send your resume by clicking on the apply button.<br /><br />Reference Number: 06900-0013369543</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UGF1bC5CYXRlc29uLjE3MzM4LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-03T01:25:32Z
Payroll Manager
  • Auckland CBD, Auckland
  • remote
  • Permanent
  • 120000 - 130000 NZD / Yearly
  • <p><strong>The Company:<br /></strong>An opportunity for an experienced Payroll Manager to step into a large, operational payroll environment of 1,000+ employees. Payroll is a critical function here and this role will have genuine ownership of strengthening the team, processes, and systems moving forward.<br /><br />The role remains hands-on, overseeing payroll across two divisions and will play a key role in strengthening the team and improving processes.</p><p><br /><strong>The Role:</strong></p><ul><li>Oversee fortnightly payroll across a workforce of 1,000+ staff</li><li>Lead and develop a payroll team</li><li>Ensure payroll accuracy and legislative compliance</li><li>Work closely with managers to ensure time sheet and payroll data integrity</li><li>Support improvement projects including HRIS integration, time &amp; attendance systems, and automation</li></ul><p><br /><strong>About You:</strong></p><ul><li>Previous experience managing payroll staff</li><li>Strong end-to-end payroll experience in large payroll environments</li><li>Confident coaching and developing team members</li><li>Strong knowledge of NZ payroll legislation and Holidays Act</li><li>PayGlobal experience (essential)</li></ul><p><strong>Apply Today:</strong> <br />Please send your resume by clicking on the apply button. Alternatively contact <strong>Vinze Quines or Tanya Beets</strong> in our Auckland Office.<br /> <br /><em>Reference Number: <strong>06900-0013398118</strong></em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/dmluemUucXVpbmVzLjk5NzI1LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-10T00:59:46Z
IT Helpdesk Support
  • Rosedale, Auckland
  • remote
  • Permanent
  • 65000 - 75000 NZD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Are you ready to be part of a pioneering healthcare technology organisation that's transforming how clinicians deliver safer, more efficient care? We've partnered with a forward thinking medical software provider that's dedicated to improving workflows for the healthcare sector. Their innovative digital solutions empower hospitals and clinicians to streamline clinical data, elevate the quality of documentation, and minimise the risk of medication related errors during procedures.</p><p><span style="text-decoration: underline;"><strong>The Role<br /></strong></span><br />In this role, you'll be the first point of contact for technical support, providing prompt and effective assistance. You'll respond to user queries, troubleshoot basic technical issues, and guide them toward practical solutions.<br /><br /><strong>Key responsibilities include:</strong></p><ul><li>Act as the primary point of contact for customers seeking technical support via phone or email.</li><li>Identify, troubleshoot, and resolve hardware and software issues promptly and effectively.</li><li>Manage the IT service desk by logging incidents and requests, ensuring proper tracking and escalating more complex issues when required.</li><li>Support the deployment, configuration, and setup of new hardware and software across the organisation.</li></ul><p><span style="text-decoration: underline;"><strong>What You'll Bring</strong></span></p><ul><li>2+ years of experience in a helpdesk or IT support position</li><li>Solid technical skills across hardware, software, and user support</li><li>Strong communication and customer service abilities</li></ul><p>Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support.</p><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: 06900-0013377542</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjIxMTY0LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-04T02:09:09Z
Managed Services Engineer
  • Grafton, Auckland
  • remote
  • Permanent
  • 110000 - 130000 NZD / Yearly
  • <p><span style="text-decoration: underline;"><strong>The Company</strong></span></p><p><br />Are you ready to be part of a leading IT services organization that helps businesses thrive in an ever‑changing digital landscape? We've partnered with a dynamic consultancy that's looking for passionate professionals to support the delivery of innovative solutions across infrastructure, security, consulting, and modern workplace technologies.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><p><br />In this hands-on Managed Services Engineer position, you'll report to the IT Business Partner and work within a close‑knit team, supporting clients both in person and remotely.</p><p><br /><strong>Key responsibilities include:</strong></p><p> </p><ul><li>Resolve complex issues (servers, networks, cloud, security) via ticketing systems, remote tools, and sometimes onsite visits.</li><li>Provide troubleshooting for Level 1,2 and 3 issues, assisting customers in the resolution of issues, including engaging with necessary vendors.</li><li>Monitor, maintain, and perform upgrades on client environments (Windows, Virtual Servers (Proxmox, VMware, Hyper-V), Cloud, Networking), configuring systems and managing user accounts.</li><li>Implement new systems, migrations (e.g. Microsoft 365), and design solutions for clients.</li><li>Develop scripts (e.g. PowerShell/bash) and use automation to improve efficiency and manage large-scale rollouts</li><li>Manage SIEM tools, security alerts, firewalls and ensure compliance.</li></ul><p><span style="text-decoration: underline;"><strong>What You'll Bring</strong></span></p><ul><li>3 - 5 years' experience in an MSP environment</li><li>Strong understanding of Microsoft 365 and Linux Server environments</li><li>Knowledge of cloud platforms particularly Office 365, Azure and AWS</li><li>Experience in managing customer IT environments, including on-premises and cloud</li></ul><p>This role is a hybrid role based in Grafton at three days a week. Parking is available on first come first served basis. <br />Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support. </p><p style="text-align: left;"><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br />Please send your resume by clicking on the apply button.<br /><em>Reference Number: 06900-0013365412</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjczNDA0LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-18T21:37:54Z