<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />This is a mission‑critical organisation dedicated to supporting business success by delivering core services that drive development and sector-wide growth. Their work centres on providing bespoke solutions and fostering valuable relationships to help companies overcome obstacles and achieve their ambitions to expand.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span> <br />This position exists to ensure consistent, high-quality IT support that enables seamless organisational operations. Responsibilities include managing service requests and incidents while delivering Level 1 and Level 2 technical support.</p><p>As a contractor, you will provide essential coverage during staff absences and contribute to ongoing IT stability. You'll need to be versatile, proactive, and confident working both autonomously and in a team. The engagement is structured for four days a week, with scope to extend up to 40 hours depending on workload requirements.</p><p><span style="text-decoration: underline;"><strong>Your Profile:</strong></span> </p><ul><li>Minimum of 4 years of experience in a Service Desk or IT support-related role</li><li>Strong technical proficiency in Level 1 and Level 2 support operations</li><li>Expertise in Exchange Online, Active Directory, Azure Active Directory, and device management tools such as Intune</li><li>Cloud-first mindset and proficiency in troubleshooting in M365 environment, Windows, SharePoint Libraries, Zoom, and Teams platforms</li><li>Experience with hardware diagnostics and basic repairs, including imaging of Windows laptops and mobile device support</li><li>Excellent communication skills, ability to deal with VIP users, coupled with strong documentation and problem-solving abilities</li><li>Self-starter with the ability to work autonomously and efficiently in a fast-paced and dynamic environment</li></ul><p>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered.</p><p><span style="text-decoration: underline;"><strong>How to apply</strong></span><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Ondrej Litavsky</strong> or <strong>Camilla Hamilton</strong> on <strong>09-915-6700.</strong></p><p><br /><strong><span style="text-decoration: underline;">Job Reference No:</span></strong> 06900-0013267864</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjI3MTk1LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span></p><p><br />Are you ready to be part of a leading IT services organization that helps businesses thrive in an ever‑changing digital landscape? We've partnered with a dynamic consultancy that's looking for passionate professionals to support the delivery of innovative solutions across infrastructure, security, consulting, and modern workplace technologies.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><p><br />In this hands-on Managed Services Engineer position, you'll report to the IT Business Partner and work within a close‑knit team, supporting clients both in person and remotely.</p><p><br /><strong>Key responsibilities include:</strong></p><p> </p><ul><li>Resolve complex issues (servers, networks, cloud, security) via ticketing systems, remote tools, and sometimes onsite visits.</li><li>Provide troubleshooting for Level 1,2 and 3 issues, assisting customers in the resolution of issues, including engaging with necessary vendors.</li><li>Monitor, maintain, and perform upgrades on client environments (Windows, Virtual Servers (Proxmox, VMware, Hyper-V), Cloud, Networking), configuring systems and managing user accounts.</li><li>Implement new systems, migrations (e.g. Microsoft 365), and design solutions for clients.</li><li>Develop scripts (e.g. PowerShell/bash) and use automation to improve efficiency and manage large-scale rollouts</li><li>Manage SIEM tools, security alerts, firewalls and ensure compliance.</li></ul><p><span style="text-decoration: underline;"><strong>What You'll Bring</strong></span></p><ul><li>3 - 5 years' experience in an MSP environment</li><li>Strong understanding of Microsoft 365 and Linux Server environments</li><li>Knowledge of cloud platforms particularly Office 365, Azure and AWS</li><li>Experience in managing customer IT environments, including on-premises and cloud</li></ul><p>This role is a hybrid role based in Grafton at three days a week. Parking is available on first come first served basis. <br />Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support. </p><p style="text-align: left;"><span style="text-decoration: underline;"><strong>Apply Today</strong></span><br />Please send your resume by clicking on the apply button.<br /><em>Reference Number: 06900-0013365412</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjczNDA0LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />A large, well respected and established NZ business with over 50 branches nationwide. Offering a dynamic working environment in a sector that is currently experiencing a lot of growth, this a fantastic organization to join to expand your career.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong> <br />Working within a team of 2 Service Desk Analysts, you'll troubleshoot your way through issues in this busy and engaging role. You will be required to provide technical support to a level 1.5 - 2 abilities. This will involve support of Windows, the MS Stack, Active Directory, O365 and other common desktop applications.</p><p>This position is vital in supporting the busy environment, as IT is integral to making the businesses wheels turn! Being able to stay calm and quickly support or escalate the technical issue will be key to your success in this role. Being on a service desk, this is a team-based environment where you will work together to share your knowledge and support one another alongside the wider business. Logging tickets will help track any issues between the team, so attention to detail and accurately describing a fault will be key.</p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li>Experience working on a busy Service Desk</li><li>Experience with the MS Stack, Windows, O365 & Active Directory</li><li>ITIL certification or experience within this framework</li><li>Experience with ticketing systems such as Service Now or similar</li><li>Enjoy working as a team within a highly supportive environment</li></ul><p>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered.</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litvasky in our Auckland office on <strong>09-915-6700.</strong></p><p><span style="text-decoration: underline;"><strong>Job Reference No:</strong></span> 06900-0013390827</p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjkxMTYwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Are you ready to be part of a pioneering healthcare technology organisation that's transforming how clinicians deliver safer, more efficient care? We've partnered with a forward thinking medical software provider that's dedicated to improving workflows for the healthcare sector. Their innovative digital solutions empower hospitals and clinicians to streamline clinical data, elevate the quality of documentation, and minimise the risk of medication related errors during procedures.</p><p><span style="text-decoration: underline;"><strong>The Role<br /></strong></span><br />In this role, you'll be the first point of contact for technical support, providing prompt and effective assistance. You'll respond to user queries, troubleshoot basic technical issues, and guide them toward practical solutions.<br /><br /><strong>Key responsibilities include:</strong></p><ul><li>Act as the primary point of contact for customers seeking technical support via phone or email.</li><li>Identify, troubleshoot, and resolve hardware and software issues promptly and effectively.</li><li>Manage the IT service desk by logging incidents and requests, ensuring proper tracking and escalating more complex issues when required.</li><li>Support the deployment, configuration, and setup of new hardware and software across the organisation.</li></ul><p><span style="text-decoration: underline;"><strong>What You'll Bring</strong></span></p><ul><li>2+ years of experience in a helpdesk or IT support position</li><li>Solid technical skills across hardware, software, and user support</li><li>Strong communication and customer service abilities</li></ul><p>Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support.</p><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: 06900-0013377542</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjIxMTY0LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
