8 results for Quality Assurance in Hong Kong

Quality Assurance Officer - (Insurance)

Central and Western District, Central and Western District
remote
Contract
23000 - 40000 HKD / Monthly
The Company Our client is a well-established insurance company with a strong market presence, committed to delivering reliable and customer-focused insurance solutions.The Role<ul><li>Perform QA reviews on SP operational processes, projects, digital initiatives, and process changes</li><li>Identify control gaps, process weaknesses, and governance issues through evidence-based assessments</li><li>Analyze root causes and assess potential impact; document findings clearly and objectively</li><li>Support audit, compliance, and regulatory reviews</li><li>Track remediation actions and validate effectiveness of issue closure</li><li>Assess compliance with internal policies, SOPs, governance frameworks, and control standards</li><li>Prepare QA reports, issue logs, and management summaries for governance reporting</li><li>Provide practical and balanced recommendations aligned with business and governance needs</li></ul>Your Profile<ul><li>2+ of experience in audit, compliance, QA, risk, operations, or control functions within financial services</li><li>Strong understanding of governance, controls, and independent review processes</li><li>Good communication skills with ability to articulate issues clearly and constructively</li><li>Detail-oriented with strong documentation standards</li><li>Proficient in Excel, PowerPoint, and Power BI; exposure to data analytics or AI tools is a plus</li><li>Strong analytical, problem-solving, and organizational skillsFamiliar with SDLC and Agile / Waterfall delivery environments</li><li>Strong stakeholder management and communication skills</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U29leS5Iby4xMjc4OS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-05-19T03:47:04Z

Business Analyst (Insurance)

Eastern District, Eastern District
remote
Contract
28000 - 40000 HKD / Monthly
The Company Leading insurance company headquartered in Hong Kong, known for its tech-enabled platform.The Role<ul><li>Perform business analysis, consolidate and prepare user requirements</li><li>Work with business team to prepare test plan and conduct UATs with business teams for end to end flow</li><li>Support projects related to automation and digital adoption to uplift branding and improve distributor and customer experience</li><li>Deliver quality outputs for projects and tasks assigneds</li></ul>Your Profile<ul><li>Minimum 4 years' experience in business analysis or quality assurance team</li><li>Experience in general insurance experience is advantageous</li><li>Strong analytical mind, interpretation and problem-solving capability</li><li>Excellent command of spoken and written Chinese and English. Conversational level of Putonghua is required.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/SmFuaWNlLllpcC45MDIzMi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-06-17T05:48:47Z

Top Tier Life Insurer - Business Analyst up to 35k

Hong Kong,
remote
Contract
30000 - 35000 HKD / Monthly
The CompanyOur client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team. The Role<ul><li>Requirements Management: Perform business analysis, elicit, and prepare User Requirement Documents (BRD/URD) for corporate group insurance projects, aligning with the strategic needs of the Employee Benefits operations function.</li><li>Solution & System Design: Participate in solution design workshops; review technical and functional design documentation to ensure system capabilities meet the complex logic of group underwriting, billing, and member movement.</li><li>Risk Management: Identify key issues, dependencies, and risks throughout the project lifecycle, particularly during data migration and system cutovers.</li><li>Testing & Quality Assurance: Prepare comprehensive test scenarios, matrixes, and test plans for User Acceptance Testing (UAT) execution, ensuring seamless handling of global accounts and multi-tier benefit schedules.</li><li>Change Management & Training: Prepare training materials and deliver impactful training sessions to internal operations teams, customer service representatives, and external stakeholders (e.g., HR administrators or brokers) if required.</li><li>Cross-Functional Coordination: Coordinate end-to-end testing and implementation schedules across IT developers, vendors, business users, and QA testers.</li></ul> Your Profile<ul><li>Education: Bachelor's degree holder in Business Administration, Information Systems, Management Investment, or related fields.</li><li>Experience: * Minimum of 2 years' business analysis experience specifically within the Life and Health / Employee Benefits (Group Insurance) industry.</li><ul><li>Solid understanding of the EB product lifecycle (including group quotation, member enrollment/movement, corporate billing, and medical claims processing).</li><li>Proven experience in an EB System Revamp or Digital Transformation project is highly preferred.</li></ul><li>Methodology: Strong understanding of Agile, Scrum, or hybrid methodologies for software development and sprint planning.</li><li>Skills: * Strong analytical, data mapping, and problem-solving capabilities to handle complex corporate scheme structures.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013452354 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuODEwOTQuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-10T03:06:14Z

A Leading life insurer - Policy Life admin (up to 28k)

Hong Kong,
remote
Contract
20000 - 28000 HKD / Monthly
The CompanyA Leading life insurer - Policy Life admin (up to 28k) The Company<ol><li> Policy Administration & Servicing</li></ol><ul><li>End-to-End Management: Execute the full range of policy activities, including new business applications, policy servicing, complex alterations, and claims processing.</li><li>Operational Excellence: Ensure all tasks are completed accurately and within Service Level Agreements (SLAs), while strictly adhering to regulatory requirements and contract provisions.</li><li>Data Integrity: Conduct TR name searches, perform data cleansing, and validate activity reports to ensure system accuracy.</li></ul><ol start="2"><li> Project Management & System Enhancement</li></ol><ul><li>UAT & Implementation: Lead or support User Acceptance Testing (UAT) for new systems, product launches (Day 1 & Day 2), and portal revamps.</li><li>Continuous Improvement: Identify operational bottlenecks, follow through on quality assurance findings, and recommend/implement process improvements.</li><li>Change Management: Manage system change requests and oversee record retention exercises to maintain operational efficiency.</li></ul><ol start="3"><li> Stakeholder Engagement & Reporting</li></ol><ul><li>Distribution Support: Partner closely with the Distribution team to resolve request-level issues and streamline communication.</li><li>Documentation: Maintain and update operational manuals, procedures, and internal forms.</li><li>Management Reporting: Assist in preparing regular performance reports and communications for both internal leadership and external stakeholders.</li></ul> Your ProfileProfessional Background<ul><li>Education: University degree preferred.</li><li>Experience: 3+ years in Life Insurance operations, specifically within New Business or Policy Servicing.</li><li>Technical Knowledge: Proven experience with fund-related transactions and a solid understanding of investment-linked products.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013428318By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuNTM3NDYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-01T01:31:41Z

Top Tier Life Insurer - HNW Business Support (up to 25k)

Hong Kong,
remote
Permanent
20000 - 25000 HKD / Monthly
The CompanyOur client is a leading financial institution and they are seeking for sales support candidate to join their team. The RoleKey Responsibilities<ul><li>Policy Issuance & Quality Control:</li><ul><li>Conduct rigorous quality checks on policy contracts to ensure absolute accuracy before distribution.</li><li>Coordinate the dispatch of finalized policy documents to external business partners.</li><li>Maintain and update internal databases; proactively collaborate with Underwriters, Case Managers, and Directors to resolve any document discrepancies.</li></ul><li>After-Sales & Policy Servicing:</li><ul><li>Partner with management to process a diverse range of post-sale requests from distribution channels, including ownership/beneficiary updates, policy features, surrenders, claims, and collateral assignments.</li><li>Monitor the existing in-force policy portfolio regularly to ensure compliance and up-to-date tracking.</li></ul><li>Administration & System Management:</li><ul><li>Manage daily incoming/outgoing mail and courier logistics, ensuring internal records are updated accordingly.</li><li>Execute precise and timely data entry into core policy administration systems.</li><li>Provide administrative support for the upkeep and maintenance of the broker portal.</li></ul><li>Team Support:</li><ul><li>Assist in drafting operational manuals, training materials, and standard operating procedures (SOPs) as needed.</li><li>Handle ad-hoc administrative tasks as assigned by the Team Head.</li></ul></ul> Your ProfileQualifications & Experience<ul><li>Education: Diploma holder or above. Energetic fresh graduates with relevant internship or work experience are welcome to apply.</li><li>Industry Experience: Prior experience in policy administration or insurance operations is highly advantageous, with a strong preference for candidates familiar with life insurance operations.</li><li>Skills & Competencies: * Meticulous attention to detail, strong organizational skills, and the ability to communicate effectively with internal teams and external stakeholders.</li><ul><li>A proactive, positive, and results-driven attitude.</li><li>Fluency in written and spoken English and Chinese.</li></ul><li>Technical Proficiency: Competent in Microsoft Office applications (Word, Excel, PowerPoint).</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.Reference Number: 67010-0013451578By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QW5keS5jaG93LjU1NjE5LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
2026-06-09T04:52:05Z

Manager - Assurance (Financial services)

Hong Kong,
remote
Permanent
55000 - 60000 HKD / Monthly
The CompanyWe are partnering with a leading professional services firm to hire an experienced Audit Manager / Assistant Manager to support their growing assurance practice across a diverse portfolio of non-financial services clients. The RoleAudit Manager (Financial Services)<ul><li>Lead audit engagements or support the Engagement Partner in delivering high-quality audits, including statutory audits and annual audits</li><li>Oversee the full audit lifecycle - planning, execution, resourcing, and delivery - ensuring timelines and milestones are met</li><li>Review financial statements and provide insightful financial analysis and reporting</li><li>Manage and build strong client relationships, acting as a trusted advisor</li><li>Supervise, coach, and mentor junior team members to drive performance and development</li><li>Contribute to business development initiatives, including proposal preparation and client presentations</li></ul> Your Profile<ul><li>Bachelor's degree in Accounting, Finance, or related discipline</li><li>Experience in financial services, asset management, or multinational environments is preferred</li><li>Qualified accountant (HKICPA / ACCA / CPA or equivalent)</li><li>Minimum 2+ years' audit experience gained from a Big 4 or reputable professional services firm</li><li>Solid licensed corporate audit experience is essential</li><li>Proven ability to manage multiple engagements and work effectively under pressure</li><li>A proactive, detail-oriented individual with strong analytical and problem-solving skills</li><li>Strong interpersonal skills with the confidence to engage stakeholders at all levels</li><li>Fluency in Mandarin is essential, with strong communication skills in English; Cantonese is a plus</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013457004By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VmlvbGV0LkNoaS4zMTE5Mi4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
2026-06-18T08:32:10Z

Senior Consultant (looking for 3-4 years Big4)

Hong Kong,
remote
Permanent
35000 - 50000 HKD / Monthly
The CompanyOur client is a global consulting MNC. They are looking for Senior Consultant to join the team. The Role<ul><li>Execute internal audit engagements, including risk assessment, control evaluation, and testing of business processes</li><li>Assist in planning audit scope, work programs, and timelines</li><li>Identify control gaps, operational risks, and improvement opportunities, and provide practical recommendations</li><li>Prepare clear, concise audit reports and present findings to clients and internal stakeholders</li><li>Support delivery of Risk & Compliance projects (e.g. regulatory reviews, governance assessments, internal controls)</li><li>Supervise and guide junior consultants to ensure quality and timely delivery of work</li><li>Build and maintain strong client relationships through effective communication and project delivery</li></ul><ul><li>Apply internal audit methodologies and contribute to continuous improvement of engagement processes</li></ul> Your Profile<ul><li>Bachelor's degree or above in Accounting and Finance or related disciplines</li><li>3-4 years from Big4 Audit team</li><li>With high / top pay is a plus</li><li>Good command of English, Cantonese and Mandarin</li><li>Proficient in Microsoft Office suite applications</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013455427By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/UmF5bW9uZC5wYW5nLjc3MTE3LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
2026-06-16T07:48:35Z

QA / Test Analyst - Banking Transformation

Central and Western District, Central and Western District
remote
Contract
35000 - 70000 HKD / Monthly
The Company Leading global bank delivering a large-scale transformation programme across multiple business lines.The Role Join the large scale programme as a QA / Test Analyst supporting test planning, execution, defect management, and UAT activities across delivery streams.Your Profile<ul><li>Cantonese / manadarin speaking</li><li>Experience in QA or testing roles within banking or financial services</li><li>Exposure to large-scale transformation programmes</li><li>Strong understanding of end to end test lifecycle and defect management</li><li>Hands-on and delivery focused</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Q2xhdWRpYS5DaGV1bmcuNzE4MjEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-04-30T02:52:50Z