3 results for Loan Officer in Hong Kong

A Leading Insurer- CS Officer (up to 25k)

Hong Kong,
remote
Contract
20000 - 24000 HKD / Monthly
The CompanyOur client is a leading financial institution and they are seeking for Customer Services candidate to join their team. The Role<ul><li>Address customer and advisor inquiries related to life insurance via call and email.</li><li>Resolve customer and advisor problems and complaints promptly and professionally.</li><li>Offer comprehensive support to enhance customer engagement.</li><li>Build and maintain strong customer relationships.</li><li>Perform additional ad hoc tasks as required.</li></ul> Your Profile<ul><li>Minimum qualification of matriculation or equivalent.</li><li>IIQE paper 1,3 is a plus.</li><li>At least 2 years of relevant experience in customer service within the insurance industry.</li><li>A customer-oriented mindset with a passion for delivering excellent service.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013420383By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuMDgwOTMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-04T09:18:38Z

A Leading Insurer-Sales Supper IIQE paper 1,3 needed -up to 25k

Hong Kong,
remote
Contract
20000 - 25000 HKD / Monthly
The CompanyOur client is a leading financial institution and they are seeking for sales support candidate to join their team. The Role<ul><li>Assist on daily sales supports to ensure the sales process is smooth (e.g. quotation, sales campaign, renewal, policy change, policy termination, arrange medical check-up for customer, etc.)</li><li>Handling customer enquiries from email and/ or CE Team, and work with internal departments (e.g. New Business and Underwriting, Customer Engagement, Life Administration, Finance, etc.) of both GI and Life insurance businesses for the enquiry</li><li>Provide administrative work to Direct Channel Team (e.g. Mailing out document, update control log sheet for policy status and statistic figures, collect premium through credit card machine)</li><li>Perform data analysis for sales performance</li><li>Assist to monitor platform stability issues and perform follow up action for the issues</li><li>Assist to improve on customer experience during purchase process of Direct Channel Team</li><li>Assist to set up customer campaigns for direct channels via internal systems</li><li>Assist Team Head with ad-hoc tasks as assigned</li></ul> Your Profile<ul><li>Diploma or Degree Holder</li><li>Minimum 5 years of solid Customer Service/ Sales experience within insurance field</li><li>General knowledge in both GI and Life business operations</li><li>Certificate qualification in IIQE Paper 1, 2 and 3 is an advantages</li><li>Good communication, Interpersonal and Customer Service skills</li><li>Fluent Chinese, English and Putonghua in written and speaking</li><li>Proficient in PC skills, including Microsoft Word, Excel and PowerPoint</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference No. 67010-0013450049 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuNjgxNjMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-05T07:20:09Z

A Leading life insurer - Policy Life admin (up to 28k)

Hong Kong,
remote
Contract
20000 - 28000 HKD / Monthly
The CompanyA Leading life insurer - Policy Life admin (up to 28k) The Company<ol><li> Policy Administration & Servicing</li></ol><ul><li>End-to-End Management: Execute the full range of policy activities, including new business applications, policy servicing, complex alterations, and claims processing.</li><li>Operational Excellence: Ensure all tasks are completed accurately and within Service Level Agreements (SLAs), while strictly adhering to regulatory requirements and contract provisions.</li><li>Data Integrity: Conduct TR name searches, perform data cleansing, and validate activity reports to ensure system accuracy.</li></ul><ol start="2"><li> Project Management & System Enhancement</li></ol><ul><li>UAT & Implementation: Lead or support User Acceptance Testing (UAT) for new systems, product launches (Day 1 & Day 2), and portal revamps.</li><li>Continuous Improvement: Identify operational bottlenecks, follow through on quality assurance findings, and recommend/implement process improvements.</li><li>Change Management: Manage system change requests and oversee record retention exercises to maintain operational efficiency.</li></ul><ol start="3"><li> Stakeholder Engagement & Reporting</li></ol><ul><li>Distribution Support: Partner closely with the Distribution team to resolve request-level issues and streamline communication.</li><li>Documentation: Maintain and update operational manuals, procedures, and internal forms.</li><li>Management Reporting: Assist in preparing regular performance reports and communications for both internal leadership and external stakeholders.</li></ul> Your ProfileProfessional Background<ul><li>Education: University degree preferred.</li><li>Experience: 3+ years in Life Insurance operations, specifically within New Business or Policy Servicing.</li><li>Technical Knowledge: Proven experience with fund-related transactions and a solid understanding of investment-linked products.</li></ul> Apply Today To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted. Reference Number: 67010-0013428318By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5MYXcuNTM3NDYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
2026-06-01T01:31:41Z