<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We are seeking a strategic, results-driven Human Resources Manager to lead and oversee all HR and administrative functions for our group and its entities. This individual will manage a team, drive HR initiatives, and ensure HR operations are aligned with organizational objectives across multiple international locations.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Direct report to Head of HR, lead and develop the HR and admin team, providing guidance and support to ensure best practices across the group and its entities</li><li>Oversee talent acquisition, onboarding, performance management, and employee development to support business objectives and retention</li><li>Manage HR policies, procedures, and compliance programs in accordance with local and global regulations</li><li>Manage compensation, benefits, payroll, and rewards programs, ensuring equitable and competitive practices</li><li>Develop and execute strategies for organizational development, succession planning, and workforce planning.</li><li>Partner with senior leadership and functional heads to support change management and drive key HR projects at the group level.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or related field; Master's preferred.</li><li>7+ years' progressive HR experience in a MNC manufacturing or industrial environment, including team management.</li><li>Strong understanding of talent acquisition, benefits administration, HRIS, performance management, and compliance</li><li>Excellent leadership, communication, and stakeholder management skills.</li></ul><ul><li>Travel 20-30%</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013405744 </em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5hc3Rhc2lhLkNoYW4uNTA5NTguMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a sizable Chinese-based company. They are now looking for a high caliber professional for this vacancy. The ideal candidate will be offering a rewarding compensation package and stable work environment.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Develop HR and admin function include employment handbook, policy, organization structure, C&B etc</li><li>Oversee end-to-end employee lifecycle processes, including hiring, onboarding, development, performance management, and offboarding.</li><li>Manage payroll, compensation, benefits administration, and HRIS to ensure accurate and timely execution.</li><li>Prepare and manage HR budgets, collaborate with finance team on financial processes such as budgeting and forecasting.</li><li>Serve as a trusted advisor to leaders and employees, providing guidance and best practices on HR matters.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or related field.</li><li>Solid work experience in handling HR operations and management, ideally within multinational corporations.</li><li>Proven understanding of Hong Kong labor laws and HR best practices.</li><li>Experience liaising with multiple internal stakeholders to coordinate HR cycles and reporting.</li><li>Fluency in English and Chinese (Mandarin/Cantonese) is a must.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>Reference Number: <a href="https://rh--c.vf.force.com/a1GVT000006IP1J2AW"><strong>67010-0013392782</strong></a></em></p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5hc3Rhc2lhLkNoYW4uNTA0ODQuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
Central and Western District, Central and Western District
remote
Contract
20000 - 25000HKD / Monthly
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>📚 <em>Design, Deliver, and Drive Excellence in Training & Development!</em> 📚</p><p>Our client is seeking a <strong>Training Officer</strong> to join the team and play a pivotal role in empowering our workforce in the client wealth management domain. If you have a passion for developing impactful training programs and ensuring professional growth across multiple agency channels, we want to hear from you. This is an excellent opportunity to work in a dynamic environment where your contributions will directly influence organizational excellence, leadership competency, and agency productivity.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Assist in designing and delivering training and development programs to bolster manpower growth and uplift agency productivity, professionalism, and leadership competencies.</li><li>Support external training vendors and internal stakeholders in organizing training programs aligned with business needs for all distribution channels and licensed staff.</li><li>Maintain and enhance the Trainer System for the Agency Channel, supporting system updates, training, events, and continuous development.</li><li>Prepare management reports and documentation to measure training program effectiveness and provide actionable insights</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree in a related field, such as Human Resources, Training, Education, or Business Administration</li><li>2-3 years of experience in training coordination, program development, or a related role (experience in wealth management is an advantage)</li><li>Proficient in creating digital and print promotional materials for training programs.<br /> Familiarity with Learning Management Systems (experience conducting UAT is a plus).</li><li>Strong communication and collaboration skills to build relationships with internal and external stakeholders</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference No. 67010-0013372122</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuODkzNzEuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client, a global manufacturing group with operations spanning multiple regions, is seeking a high-performing <strong>Group Financial Controller</strong> to join their finance team. This individual will lead global finance team across group-level and entity-level operations globally, engaging with cross-functional stakeholders to support strategic decision-making and operational efficiency.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Lead finance teams operating across various locations and countries, establishing and upholding robust financial controls, policies, and procedures while promoting a culture centered on excellence, responsibility, and ongoing enhancement.</li><li>Review group consolidation and local financial reporting package</li><li>Ensure the accurate and prompt completion of consolidated financial reports on a monthly, quarterly, and annual basis, complying with applicable accounting principles and all relevant statutory, tax, and regulatory standards.</li><li>Assist in evaluating potential acquisitions and facilitate the seamless integration of newly acquired businesses, addressing operational processes, human resources, and technological systems.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree in Finance, Accounting, Business Administration, or a related field, with CPA qualification</li><li>Proven track record in manufacturing industry with regional exposure</li><li>Excellent verbal and written communication skills</li><li>Strong organizational and multitasking abilities and stakeholders management</li><li>Immediate available is a big plus</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>Reference Number:</em> 67010-0013396326</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5hc3Rhc2lhLkNoYW4uMzM0MjYuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>My client is a world-leading insurance and financial services provider, is redefining the customer experience in Hong Kong. We are looking for a strategic <strong>Senior Manager / Associate Director of Quality Assurance & Service Excellence</strong> to lead the evolution of our Contact Centre training and quality function.</p><p> </p><p>This is not a "check-the-box" training role. This is an opportunity to <strong>close the loop between QA data, customer voice, and agent behaviour</strong>-driving measurable improvements in tNPS, FCR, and complaint reduction.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ol><li><strong> Build & Deliver Training Curriculum</strong></li></ol><ul><li>Create a complete training pathway for omnichannel staff (voice, chat, email, social) with clear proficiency milestones-from new hire to expert.</li><li>Deliver engaging classroom and virtual training sessions. You will be on the floor, training regularly.</li><li>Develop job aids: phrasing guides, objection-handling matrices, escalation pathways.</li></ul><p><strong> </strong></p><ol start="2"><li><strong> Use QA to Make Training Better</strong></li></ol><ul><li>Partner with QA to review soft-skill scorecards and calibration results.</li><li>Translate QA gaps into <strong>targeted training sprints and refreshers</strong>-fixing real performance issues.</li><li>Close the loop: If agents are failing on empathy, you build an empathy module.</li></ul><p><strong> </strong></p><ol start="3"><li><strong> Coach & Mentor Agents & Team Leaders</strong></li></ol><ul><li>Establish a coaching framework for 1:1 and small-group sessions.</li><li>Model best-in-class soft skills in every interaction.</li><li>Train the trainers: Upskill Team Leaders to reinforce learning on the floor.</li></ul><p><strong> </strong></p><ol start="4"><li><strong> Measure What Matters</strong></li></ol><ul><li>Track training participation, certification completion, and post-training assessments.</li><li>Measure behavior change: Are QA soft-skill scores improving? Is complaint rates dropping?</li><li>Report to leadership on training impact to tNPS, FCR, and AHT (balanced with quality).</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li><strong>8+ years</strong>in Customer Service, L&D, or Contact Centre operations</li><li><strong>5+ years designing AND delivering soft-skill training</strong>at scale (classroom + virtual)</li><li>Proven success: You can point to a time your training lifted QA scores or reduced complaints</li><li><strong>Insurance industry experience</strong>strongly preferred (omnichannel contact centre)</li><li>Fluent <strong>Cantonese & English</strong></li><li>Bachelor's degree; L&D or coaching certification is a strong plus</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em> </em></p><p><em>Reference No. 67010-0013410592</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/S2ltYmVybHkuY2hhbi45NDk3Ni4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
Central and Western District, Central and Western District
remote
Permanent
55000 - 60000HKD / Monthly
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a market leader in Hong Kong. They are looking a potential candidate to join their team.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li><strong>SOX Compliance</strong>: Lead the implementation and maintenance of SOX compliance initiatives, including the identification and evaluation of internal controls across financial reporting processes.</li><li><strong>Control Assessments</strong>: Conduct regular assessments of internal controls to ensure their effectiveness and recommend improvements where necessary.</li><li><strong>Documentation and Testing</strong>: Oversee the documentation of internal control processes and facilitate the testing of controls to ensure compliance with SOX requirements.</li><li><strong>Collaboration</strong>: Work closely with finance, audit, and operational teams to gain insights and ensure alignment on internal control matters.</li><li><strong>Audit Support</strong>: Coordinate with external auditors during the SOX audit process, addressing inquiries and providing necessary documentation and reports.</li><li><strong>Training and Guidance</strong>: Provide training and guidance to staff on SOX compliance, promoting a culture of accountability and transparency.</li><li><strong>Reporting</strong>: Prepare and present reports to senior management regarding the status of SOX compliance, identifying areas of risk and recommending improvements.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, or a related field; a Master's degree or relevant certification (e.g., CPA, CIA) is preferred.</li><li>Minimum of 7 years of experience in internal controls, audit, or compliance, with a strong focus on U.S. SOX compliance.</li><li>In-depth knowledge of SOX regulations and internal control frameworks (e.g., COSO).</li><li>Strong analytical and problem-solving skills to assess risks and controls effectively.</li><li>Excellent communication and interpersonal skills for collaborating with various stakeholders.</li><li>Proficiency in using audit and compliance software tools.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013384339</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TmF0YWxpZS5MYW0uNzc0NzMuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
