<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established Asian private equity firm with a strong track record and an impressive investment performance. Located in a prime business district, the firm operates with a lean team of around 20 professionals and offers a collaborative, flat structure where employees enjoy high visibility and close interaction with senior leadership.</p><p> </p><p>This is an excellent opportunity for someone who enjoys being the face of the office and taking ownership of a broad range of administrative responsibilities. The role will involve front-of-house reception duties, office administration, vendor coordination, meeting and event support, and ensuring the smooth day-to-day running of the office. The successful candidate will join a professional and stable environment with a supportive culture and the opportunity to work closely with a high-calibre team.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p><strong> </strong></p><p><strong>Front Desk Management: </strong>Serve as the first point of contact for visitors, clients, and guests, ensuring a professional and welcoming experience while managing incoming calls and general enquiries.</p><p><strong>Office Administration: </strong>Coordinate daily office operations, maintain office supplies, manage pantry inventory, and support the smooth running of the workplace.</p><p><strong>Meeting & Visitor Coordination: </strong>Arrange meeting rooms, prepare meeting facilities, handle visitor registrations, and assist with internal and external events when required.</p><p><strong>Vendor & Facilities Support: </strong>Liaise with building management, service providers, and vendors to ensure office facilities are well maintained and operational issues are resolved promptly.</p><p><strong>Travel & Logistics Coordination: </strong>Assist with travel bookings, courier arrangements, transportation coordination, and other administrative logistics as needed.</p><p><strong>Document & Record Management: </strong>Maintain office records, filing systems, invoices, contracts, and administrative documentation in an organized and confidential manner.</p><p><strong>Team Support & Special Projects: </strong>Provide administrative support to the wider team and assist with ad hoc office initiatives, events, and business support activities.</p><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree</li><li>Minimum 2-5 years of experience in reception, office administration, executive support, or a related function.</li><li>Previous experience within financial services, professional services, investment firms, or corporate environments would be advantageous.</li><li>Strong organizational skills with the ability to manage multiple priorities effectively.</li><li>Professional, approachable, and service-oriented communication style.</li><li>Comfortable interacting with senior stakeholders, clients, and external visitors.</li><li>Proficient in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.</li><li>Able to work independently while maintaining attention to detail and accuracy.</li></ul><ul><li>Fluent in English and Cantonese; Mandarin would be a plus.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference Number: 67010-0013498735</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93LjY4OTk1LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
Central and Western District, Central and Western District
remote
Permanent
38000 - 60000HKD / Monthly
<p><strong>Position Summary</strong></p><p><strong>We are seeking an experienced and proactive Helpdesk / Desktop Support Engineer to provide dedicated, white-glove technical support for the Asset Management & Investment Floor of our insurance firm. This role requires high-touch service delivery, rapid issue resolution, and a solid technical foundation across hardware, operating systems, financial market data applications, and network connectivity.</strong></p><p><strong>The ideal candidate thrives in time-sensitive portfolio management and investment operations environments, ensuring maximum system uptime, regulatory compliance, and seamless daily operational execution.</strong></p><p> </p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li><strong>Insurance Front-Office Support: Deliver white-glove technical support to Portfolio Managers, Investment Analysts, Traders, Actuaries, and Senior Executives across the insurance asset management floor.</strong></li><li><strong>Incident & Request Management: Receive, prioritize, log, and resolve Tier 1 and Tier 2 incidents via phone, chat, ticketing system, and hands-on desk-side assistance.</strong></li><li><strong>Market Data & Investment App Support: Troubleshoot, install, and configure market data terminals and financial software (e.g., Bloomberg Professional, FactSet, Refinitiv Eikon/Workspace, Morningstar, Order Management Systems).</strong></li><li><strong>Hardware & Desktop Provisioning: Set up, configure, deploy, and maintain desktop PCs, multi-monitor trading/analytics setups, laptops, docking stations, IP phones, and mobile devices (iOS/Android).</strong></li><li><strong>OS & Application Troubleshooting: Diagnose issues across Windows 10/11, macOS, Microsoft 365 (Outlook, Teams, heavy Excel modeling/add-ins), virtual desktop environments (Citrix/VDI), and VPN tools.</strong></li><li><strong>Joiners, Movers, & Leavers (JML): Execute user provisioning, access control requests, equipment setup, and account deactivations following insurance compliance, data privacy, and security guidelines.</strong></li><li><strong>Basic Network & Telecom Diagnostics: Verify LAN/Wi-Fi connections, troubleshoot voice/turret systems, and escalate network or server anomalies to Tier 3 infrastructure teams.</strong></li><li><strong>Asset Tracking & Vendor Coordination: Maintain accurate IT inventory logs, coordinate repair/warranty services with external hardware vendors, and manage spare parts stock.</strong></li></ul><p> </p><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li><strong>Education: Diploma or Degree in Information Technology, Computer Science, or a related discipline.</strong></li><li><strong>Experience: Minimum 2-4 years of desktop support / helpdesk experience within Insurance Investment Operations, Financial Services, Asset Management, or Investment Banking.</strong></li><li><strong>Financial Software Knowledge: Direct experience supporting Bloomberg, FactSet, Refinitiv Eikon, or insurance asset management/analytics tools and Excel add-ins is highly desirable.</strong></li><li><strong>Technical Proficiency:</strong></li><ul><li><strong>Active Directory, Entra ID (Azure AD), and Exchange Online administration.</strong></li><li><strong>Windows 10/11, macOS, M365 Suite (Excel, Outlook, Teams).</strong></li><li><strong>Remote desktop utilities, VPN clients, Citrix/VDI environments.</strong></li><li><strong>Basic network protocols (TCP/IP, DHCP, DNS, LAN/WAN troubleshooting).</strong></li></ul><li><strong>Certifications (Advantageous): Microsoft Certified: Modern Desktop Administrator, ITIL Foundation, CompTIA A+ / Network+.</strong></li><li><strong>Language Skills: Excellent spoken and written English and Cantonese (Mandarin is a plus).</strong></li></ul><p><strong>Soft Skills & Competencies</strong></p><ul><li><strong>Sense of Urgency: Ability to stay calm, professional, and decisive under time-sensitive, high-value investment operations conditions.</strong></li><li><strong>Client-Centric Mindset: Excellent communication, interpersonal skills, and customer-service orientation for high-touch internal clients.</strong></li><li><strong>Analytical Problem Solving: Quick diagnostic ability to isolate root causes and apply workaround solutions promptly.</strong></li><li><strong>Insurance & Regulatory Awareness: Strict adherence to data privacy, insurance compliance standards, audit requirements, and internal IT governance.</strong></li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference No. 67010-0013537635</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UmluZ28uTmcuNDQzOTUuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading global financial institution seeking an experienced Equity Derivatives Operations Team Head to lead a high-performing operations team in Hong Kong.</p><p> </p><p>Reporting into senior management, you will oversee daily operations, drive process improvements, strengthen controls, and ensure seamless support across the trade lifecycle. This is a hands-on leadership role requiring someone who can effectively manage stakeholders, develop team members, and take ownership of key strategic initiatives.</p><p> </p><p>The ideal candidate will bring strong Equity Derivatives Operations experience, proven people management skills, and a proactive mindset with the ability to identify opportunities for improvement and drive change. This role offers excellent visibility, regional exposure, and the opportunity to play a key role in supporting business growth and operational excellence.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li><strong>Team Leadership</strong>: Support the Head of Operations in managing daily team activities, setting priorities, providing guidance, and ensuring smooth business coverage across the function.</li><li><strong>Operational Oversight</strong>: Oversee the end-to-end processing of a broad range of trading products, ensuring transactions are accurately captured, monitored, and completed within required timelines.</li><li><strong>Trade Lifecycle Management</strong>: Manage all post-trade activities from execution through settlement, including event processing, product maturities, amendments, and exception handling.</li><li><strong>Service Delivery</strong>: Coordinate with internal operations teams and shared service functions to ensure seamless delivery, clear ownership, and timely resolution of operational matters.</li><li><strong>Reconciliations & Break Management</strong>: Monitor trade, cash, position, and accounting reconciliations, ensuring discrepancies are investigated, escalated, and resolved promptly.</li><li><strong>Risk & Controls</strong>: Maintain a strong control framework through regular reviews, oversight of operational risks, exception management, and adherence to internal policies and procedures.</li><li><strong>Incident Management</strong>: Lead issue resolution efforts, perform root-cause analysis, and implement corrective actions to minimize operational risk and prevent recurring issues.</li><li><strong>Business Change & Projects</strong>: Partner with stakeholders on system enhancements, process improvements, new business initiatives, and operational readiness for change programs.</li><li><strong>Stakeholder Management</strong>: Build strong relationships with front office, finance, risk, technology, compliance, and external partners to support business objectives and service excellence.</li><li><strong>People Development</strong>: Coach and mentor team members, encourage knowledge sharing, support succession planning, and foster a collaborative team environment.</li></ul><p><strong> </strong></p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related discipline.</li><li>Around 15 years of experience within Operations, Middle Office, Trade Support, or related capital markets functions, with prior leadership responsibilities.</li><li>Solid understanding of financial markets products and the operational processes supporting their lifecycle.</li><li>Proven track record of managing complex operational issues, improving controls, and enhancing service quality.</li><li>Experience working on business transformation initiatives, system implementations, process automation, or operational change projects.</li><li>Strong analytical and problem-solving capabilities with excellent attention to detail.</li><li>Ability to operate effectively in a fast-paced environment while managing multiple priorities and stakeholders.</li><li>Comfortable engaging with senior business leaders and cross-functional teams.</li><li>Advanced Excel skills; exposure to automation, reporting tools, or data analytics solutions would be advantageous.</li><li>Strong written and verbal communication skills in English; additional Asian language skills would be beneficial.<br /> </li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013537616</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93LjMwMzYyLjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Leading global bank</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Manage day-to-day BAU operations for fixed income products, particularly bonds and repos/reverse repos.</li><li>Support the full trade lifecycle including trade capture, confirmation, settlement, reconciliation and exception management.</li><li>Monitor settlement status and investigate failed/unmatched trades, cash and position breaks.</li><li>Coordinate with Front Office, Middle Office, Operations, Treasury and other internal stakeholders to resolve operational issues.</li><li>Manage coupon/interest payments, maturity/redemption events and other bond-related lifecycle events.</li><li>Support repo lifecycle activities including settlement, maturity and related operational processing.</li><li>Ensure transactions are processed accurately and within agreed operational cut-offs.</li><li>Identify recurring BAU issues and support process improvements and controls.</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Minimum 5+ years of experience in Fixed Income & Repo Operations</li><li>Excellent communication, facilitation, documentation, and presentation skills.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/UmVteWEuRXJheWlsUG9vbmhlbi4yNzk2NC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We are hiring a <strong>Hotel General Manager (GM) - Operations</strong> for our <strong>service apartment / top-tier hospitality property client</strong> in <strong>Hong Kong</strong>.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Lead day-to-day operations to ensure <strong>consistent service excellence</strong> and high guest satisfaction</li><li>Oversee hotel operations including <strong>front office, housekeeping, guest relations, and service delivery</strong></li><li>Manage operational performance through KPIs, guest feedback, and quality assurance</li><li><strong>Lead a large team</strong> and develop leaders to ensure service standards are met</li><li>Support <strong>brand expansion</strong> initiatives (e.g., rollout of service standards, operating model alignment, expansion readiness)</li><li>Drive continuous improvement in service delivery, cost control, and operational efficiency</li><li>Ensure compliance with company policies and local operational requirements</li><li>Coach and manage teams to deliver a high-performing service culture</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li><strong>At least 12 years</strong> of relevant hospitality operations experience (service apartment / extended stay background strongly preferred)</li><li><strong>Top-tier service apartment</strong> background is strongly preferred</li><li>Proven experience <strong>leading a big team</strong> in hotel operations</li><li>Strong track record delivering exceptional guest experience and operational results</li><li><strong>Working visa:</strong> Open to candidates who need a working visa (visa arrangement support can be provided)</li><li>Proficiency in written & spoken English and Chinese</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference Number: </em><em>67010-0013512193</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TmF0YWxpZS5MYW0uMjA2MjQuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span></p><p>An exciting opportunity for a Compliance Associate to work closely with front‑office and leadership teams, gaining broad regulatory exposure while helping shape a strong compliance culture in a stable environment.</p><p> </p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Monitor the investment and portfolio performance</li><li>Prepare monthly/ quarterly NAV packs and handle investment funding</li><li>Prepare daily and monthly FRR regulatory reports under SFC standard</li><li>Support the day‑to‑day finance function across payment, reporting, and month end closing</li><li>Review and verify invoices, payment instructions, and supporting documentation to ensure accuracy and compliance</li><li>Liaise with banks, internal stakeholders, and external vendors on payment-related queries</li><li>Support month-end closing activities, including journal entries and account reconciliations</li><li>Perform ad hoc responsibility as assigned</li></ul><p><br /><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Bachelor's degree in Accounting, Finance, or related discipline</li><li>5 -8 years of relevant experience in accounting</li><li>Experience in financial services, asset management, or multinational environments is preferred</li><li>High attention to detail with strong organisational and time management skills</li><li>Good communication skills in English; Cantonese/Mandarin is a plus</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p><em>Reference Number: 67010-0013429218</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VmlvbGV0LkNoaS4xNjk1MC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>Lead hedge fund operations covering trade support, fund administration, risk control, service providers, and process optimization.</p><p> </p><p><strong>The Role</strong></p><ul><li>Lead and oversee all middle-office and back-office functions, including trade support, trade settlement, cash and position reconciliations, corporate actions, collateral management, and NAV oversight.</li><li>Manage relationships with prime brokers, fund administrators, custodians, auditors, legal counsel, and other external service providers to ensure efficient operational support and service delivery.</li><li>Establish and enhance operational processes, controls, and infrastructure to support business growth, new fund launches, new investment strategies, and regulatory requirements.</li><li>Oversee daily operational risk management, ensuring timely resolution of trade breaks, settlement issues, valuation discrepancies, and operational incidents.</li><li>Partner closely with Portfolio Managers, Traders, Risk Management, Finance, Compliance, and Technology teams to ensure seamless front-to-back investment operations.</li><li>Monitor fund liquidity, financing activities, margin requirements, and collateral movements across multiple counterparties and asset classes.</li><li>Drive operational efficiency through process automation, system enhancements, workflow optimization, and vendor management initiatives.</li><li>Ensure accurate oversight of fund accounting processes, including NAV production, portfolio valuation, investor reporting, and financial statement preparation performed by fund administrators.</li><li>Develop and maintain robust internal controls, policies, and procedures to meet regulatory, audit, and governance requirements.</li><li>Lead, mentor, and develop the operations team, establishing performance standards and supporting talent development.</li></ul><p> </p><p><strong>Your Profile</strong></p><ul><li>Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related discipline.</li><li>10+ years of experience in hedge fund operations, fund administration, prime brokerage, or asset management operations.</li><li>Proven leadership experience managing operations teams within a hedge fund or alternative investment environment.</li><li>Strong understanding of hedge fund products and strategies, including Long/Short Equity, Global Macro, Fixed Income, Multi-Strategy, and Derivatives.</li><li>Extensive knowledge of trade lifecycle management, fund accounting, collateral management, and operational risk controls.</li><li>Experience working with prime brokers, fund administrators, custodians, and external service providers.</li><li>Strong project management and process improvement capabilities.</li><li>Excellent stakeholder management, communication, and leadership skills.</li></ul><p> </p><p><em>Reference no.: 67010-0013531674</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGVyZWsuTmdhaS42MTg0MS4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
<p></p><div><h2>The Company </h2><p>A leading telecommunications and technology solutions provider with a strong presence in Hong Kong. The company delivers a wide range of services, including telecommunications, digital transformation, cloud solutions, and enterprise technology services, serving both corporate and consumer customers. Known for its innovation and market leadership, it offers a dynamic and collaborative working environment.</p><p> </p><h2>The Role</h2><p>* Provide comprehensive secretarial and administrative support to senior management and executives.<br /> * Coordinate meetings, prepare agendas and minutes, manage schedules, and arrange travel and business appointments.<br /> * Handle correspondence, document management, and liaise with internal and external stakeholders professionally and efficiently.</p><p> </p><h2>Your Profile</h2><p>* Diploma or above in Business Administration, Secretarial Studies, or a related discipline.<br /> * Proven experience in secretarial, executive assistant, or administrative support roles.<br /> * Strong organizational, communication, and multitasking skills with proficiency in Microsoft Office applications.</p></div><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW5keS5jaG93LjQyNzA2LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">