<p style="display: inline !important;"><span style="text-decoration: underline;"><strong>The Company</strong></span><br />We are looking for a highly experienced Operations Lead for a Top Tier Bank. This role will lead and deliver large-scale operational programmes involving up to 30+ people, driving execution across multiple workstreams while ensuring da-to-day operational stability.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span></p><ul><li>Lead and manage daily operations across assigned banking functions (e.g. payments, settlements, KYC, trustee, account services, or lending operations).</li><li>Ensure operational processes comply with internal policies, regulatory requirements, and risk controls.</li><li>Drive process optimization, automation, and continuous improvement initiatives to enhance efficiency and reduce operational risk.</li><li>Manage operational incidents, issue resolution, and root cause analysis, ensuring timely escalation where required.</li><li>Oversee SLA performance, productivity metrics, and quality standards; implement corrective actions as needed.</li><li>Partner with Technology, Change, Risk, Compliance, and Business teams on system enhancements, migrations, and regulatory initiatives.</li><li>Support audits, regulatory reviews, and internal control assessments, including remediation of findings.</li><li>Lead, coach, and develop operations team members, including resource planning and performance management.</li><li>Prepare management reporting, dashboards, and operational updates for senior stakeholders.</li></ul><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>Bachelor's degree in Business, Finance, Operations Management, or a related discipline.</li><li>8+ years of banking or financial services operations experience, with at least 3 years in a leadership role.</li><li>Strong understanding of banking operations, operational risk, and regulatory requirements.</li><li>Proven experience in process improvement, change management, and operating model optimization.</li><li>Strong stakeholder management and communication skills, with the ability to work across functions.</li><li>Experience working with core banking systems and operational workflows.</li><li>Proficiency in Excel and operational reporting tools; experience with automation tools is a plus.</li><li>Fluent in English; Cantonese and/or Mandarin is an advantage.</li></ul><p><span style="text-decoration: underline;"><strong>Apply Today</strong></span> <br />To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2Fyb2wuRmFuLjU5MzI3LjEwOTE1QHJoaWhrLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client a well-known I-Banking organization is seeking a detail-oriented and proactive Middle Office Risk Operations Officer to join our team. This role supports critical risk, operational, and reporting functions, serving as a vital link between the Front Office, Risk, and Security teams.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Conduct regular in-office inspections to identify irregularities in internal control processes; document findings and help coordinate rectification actions with relevant parties.</li><li>Assist Front Office and Market & Liquidity Risk teams with operational activities, including managing voice recording records.</li><li>Support the Security Manager with daily system security checks, preparation of system access, and monthly user ID verification tasks.</li><li>Manage SWIFT token records, maintain inventory for mobile storage media and corporate mobile phone assets, and conduct periodic reviews related to SWIFT and Customer Remittance Operations.</li><li>Compile and deliver daily market summaries and analyses to support the Market & Liquidity Risk and Front Office teams.</li><li>Prepare both regular and ad hoc committee reports, assisting with other assigned duties as required.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>HKDSE Level or above; degree holders with less experience are welcome to apply.</li><li>Approximately 1-3 years of middle or back-office experience in a financial institution. Knowledge of operational risk control or related areas is an advantage.</li><li>Good proficiency in MS Office applications.</li><li>Excellent verbal and written communication skills in English.</li><li>Familiarity with corporate banking products, trade finance, payments, and treasury is a plus.</li><li>Fast learner with a strong sense of integrity, teamwork, and attention to detail; thrives in a fast-paced environment.</li><li>Strong interpersonal and stakeholder relationship management skills.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p> </p><p> </p><p><em>Reference No. 67010-0013371375</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TmljaG9sYXMueWV1bmcuMjY2OTkuMTA5MTVAcmhpaGsuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We are partnering with a leading, well-established financial institution to recruit a key member for their Enterprise Risk Management team. This role offers a central position in maturing the firm's risk culture, with a primary focus on embedding and enhancing the Operational Risk Management Framework.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Support the maintenance, enhancement, and implementation of the firm-wide operational risk management framework, including its policies, procedures, and toolkit for risk identification, assessment, monitoring, and mitigation.</li><li>Conduct comprehensive risk assessments and control reviews to identify emerging operational risks and contribute to the development of pragmatic mitigation strategies.</li><li>Monitor key risk indicators (KRIs) and ensure the timely identification and escalation of material risk issues to senior governance committees.</li><li>Play a key role in preparing and presenting regular risk reports for senior management and board-level risk committees.</li><li>Collaborate with business units and support functions to integrate robust operational risk practices into daily processes and strategic decision-making.</li><li>Support the rollout of strategic risk management projects and initiatives.</li><li>Assist in developing and delivering training to foster a strong risk-aware culture across the organization.</li><li>Keep abreast of evolving regulatory expectations and industry best practices in risk management.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Bachelor's degree or higher in Risk Management, Finance, Accountancy, Business, or a related discipline.</li><li>Professional qualifications (e.g., FRM, CFA, HKICPA, ACCA) are highly regarded.</li><li>Approximately 5-6 years of relevant experience in operational risk management, gained within a <strong>large financial services organization (e.g., banking, insurance, asset management) or a top-tier consultancy</strong>.</li><li>Solid understanding of operational risk management frameworks (e.g., based on COSO, ISO 31000) and standard risk tools (RCSA, KI/KRIs, loss data collection).</li><li>Excellent analytical, communication, and stakeholder management skills, with the ability to influence outcomes.</li><li>A practical, problem-solving mindset with the ability to translate theory into actionable plans.</li><li>Familiarity with the financial services regulatory landscape in Hong Kong/Asia.</li><li>High proficiency in MS Office (Excel, PowerPoint); experience with data visualization tools (e.g., Power BI) is a plus.</li><li>Strong business writing and presentation skills in English and Chinese; proficiency in Putonghua is beneficial.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today </span></strong></p><p>To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.</p><p><em>Reference Number: </em>67010-0013366450</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/hk/en/privacy">https://www.roberthalf.com/hk/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/S2ltYmVybHkuY2hhbi42ODc2OC4xMDkxNUByaGloay5hcGxpdHJhay5jb20.gif">
