Add your latest resume to match with open positions.
3 results for Customer Service Representative in Pickering, ON
- Burlington, ON
- onsite
- Temporary
- 20 - 23 CAD / Hourly
- We are looking for a Customer Service Representative to join our branch team on a contract basis. In this member-facing role, you will provide attentive day-to-day support while assisting with routine banking and administrative activities in a low-volume branch environment. This opportunity is well suited to someone who communicates clearly, understands core banking processes, and enjoys delivering reliable service to members.<br><br>Responsibilities:<br>• Welcome members at the branch and respond to inquiries with a detail-oriented, service-focused approach<br>• Assist with everyday banking support by handling transactions and addressing questions related to credit, debit, and general account services<br>• Support branch operations through administrative tasks such as document preparation, data entry, appointment coordination, and record maintenance<br>• Manage inbound calls and email correspondence promptly, ensuring member requests are directed and resolved efficiently<br>• Work closely with branch colleagues to help maintain smooth daily operations and consistent member service<br>• Use Microsoft Word and Excel to prepare forms, update information, and complete routine reporting as needed<br>• Process service requests accurately while following established banking procedures and compliance requirements
- 2026-10-06T00:00:00Z
- Markham, ON
- onsite
- Contract / Temporary to Hire
- 20 - 21 CAD / Hourly
- We are looking for a Customer Service Representative to join our team in Markham, Ontario on a contract basis with the potential for a permanent position. In this role, you will deliver responsive support to customers by phone and email while ensuring information is recorded accurately and service requests are handled efficiently. This opportunity is ideal for someone with at least 2 years of experience in customer service who is comfortable in a fast-paced call centre environment and enjoys balancing communication, coordination, and administrative tasks.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, providing clear information and effective support for a variety of service-related inquiries.<br>• Manage both inbound and outbound communication to follow up on requests, confirm details, and maintain a high standard of customer care.<br>• Enter customer, order, and service information accurately into internal records and systems to support timely processing.<br>• Handle email correspondence promptly, ensuring inquiries are addressed clearly and escalated when needed.<br>• Process order entries with attention to detail, verifying information before submission to reduce errors and delays.<br>• Coordinate and book appointments based on customer needs, availability, and service requirements.<br>• Maintain organized documentation of customer interactions, updates, and outcomes to support continuity of service.<br>• Use Microsoft Word and Microsoft Excel to prepare, update, and track customer-related information and administrative reports.
- 2026-10-01T00:00:00Z
- Markham, ON
- onsite
- Temporary
- 26.125 - 30.25 CAD / Hourly
- We are looking for a Bilingual Customer Service Associate to support customers in the automotive sector from our Ontario office. This Long-term Contract opportunity is ideal for someone who brings a detail-oriented, achievement-oriented approach to service, thrives in a fast-paced setting, and can balance customer conversations with detailed administrative work. The role follows a hybrid schedule with a minimum of two in-office days each week and requires strong follow-through, sound judgement, and a commitment to delivering accurate account support.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries regarding lease and financing accounts, providing clear information and practical support.<br>• Place outbound calls as needed to follow up on account matters, documentation, and service-related questions.<br>• Review and update customer records to ensure personal details and insurance information remain complete and current.<br>• Handle a high volume of calls and paperwork efficiently while maintaining accuracy and consistency.<br>• Work with vendors, clients, and insurance partners to investigate issues and help bring matters to resolution.<br>• Record customer interactions thoroughly in the call centre system so account activity is documented clearly.<br>• Use established communication guidelines to address a range of customer topics consistently and effectively.<br>• Assess customer concerns, confirm relevant details, research account issues, and present appropriate solutions or alternatives.<br>• Contribute to individual and team service goals by maintaining quality standards and timely follow-up.
- 2026-10-01T00:00:00Z