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19 results for Legal in Ontario

Estate & Corporate Legal Assistant
  • Ottawa, ON
  • onsite
  • Permanent
  • 70000.00 - 75000.00 CAD / Yearly
  • <p><strong>We are partnering with an excellent organization looking to add an Estate & Corporate Legal Assistant to their team. This is a full-time/permanent role working hybrid.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (70-75K)</p><p>-Full benefits + RRSP matching</p><p>-3/4 weeks vacation + 12 personal days</p><p>-Hybrid work model (1 day on site)</p><p>-Great culture</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Ensure full compliance with the firm’s system, maintaining client files so that they are current, accurately documented, regularly closed, and properly coordinated for off-site storage with office clerks.</p><p>• Oversee billing and collections, including preparation of pre-bills, monthly invoice coordination, ongoing review of work-in-progress and aged accounts receivable, and proactive follow-up on outstanding payments.</p><p>• Support lawyer billing by verifying the accuracy of time entries and related details before approval, and entering lawyers’ time records when required.</p><p>• Manage all incoming and outgoing communications (telephone, email, mail), and process courier shipments to guarantee timely, professional delivery of documents and correspondence.</p><p>• Maintain systematic, organized filing—both paper and electronic—in line with firm protocols.</p><p>• Coordinate administrative tasks such as scheduling meetings, preparing supporting materials, updating calendars, and processing expense claims.</p><p>• Facilitate conflict searches and assist with file openings by gathering client identification and deposit information, preparing retainer agreements, and acquiring necessary signatures.</p><p>• Administer trust account duties including cheque requisition, payment information collection, and preparation and review of trust statements.</p><p>• Perform general assistant responsibilities such as document scanning and providing day-to-day administrative support to lawyers.</p>
  • 2025-12-08T18:48:42Z
Paralegal
  • Toronto, ON
  • onsite
  • Permanent
  • 55000.00 - 70000.00 CAD / Yearly
  • <p>Paralegal – General Litigation</p><p>About the Firm:</p><p> Join a general litigation boutique serving diverse clients in areas including civil litigation, labor and employment law, human rights, Aboriginal law, and corporate oversight. Our team values collaboration, professional development, and providing high-quality legal services across a varied practice.</p><p>Position Summary:</p><p> We are seeking a motivated Paralegal to work closely with our legal team. This role centers on legal research, document drafting, client support, and case management. The ideal candidate demonstrates excellent research and writing abilities and thrives in a fast-paced, multi-practice environment.</p><p>Key Responsibilities:</p><ul><li>Draft, prepare, and revise legal documents including pleadings, correspondence, affidavits, briefs, and contracts.</li><li>Conduct legal research and summarize findings in memos or briefs for lawyer review.</li><li>Organize, manage, and maintain case files to ensure accuracy and compliance.</li><li>Prepare materials for hearings, trials, mediations, and discoveries.</li><li>Communicate regularly with clients, courts, opposing counsel, and third parties regarding scheduling and document requests.</li><li>Gather, review, and organize evidence, exhibits, and supporting documentation.</li><li>File documents with courts and tribunals both electronically and in-person, ensuring compliance with all rules and deadlines.</li><li>Support lawyers with a range of administrative tasks such as routine correspondence, preparing checklists, and managing file openings/closings.</li><li>Conduct due diligence, background checks, and searches as relevant to cases.</li><li>Liaise with experts, service providers, and witnesses as needed.</li><li>Ensure confidentiality and compliance with firm policies and regulatory standards.</li></ul><p><br></p>
  • 2025-12-02T16:54:14Z
Associate
  • Toronto, ON
  • remote
  • Permanent
  • 95000.00 - 110000.00 CAD / Yearly
  • <p>Associate Lawyer – Plaintiff-Side Employment Law (Remote/Ontario)</p><p>Location: Remote within Ontario</p><p> Practice Focus: Plaintiff-Side Employment Law</p><p> Firm Type: Tech-forward, automation-based firm utilizing modern legal tools (e.g., LexisNexis AI); dedicated support staff.</p><p>About the Firm</p><p> Our Ontario-based plaintiff-side employment law practice is dedicated to efficient, client-centric service delivery. Leveraging legal tech and advanced automation—including LexisNexis AI—and a robust support team, we empower our lawyers to focus on advocacy and legal work, not administrative tasks.</p><p>Key Responsibilities</p><ul><li>Independently manage plaintiff-side employment law files from intake to resolution, including:</li><li>Conducting client intake and providing legal advice</li><li>Drafting pleadings, demand letters, and settlement proposals</li><li>Handling negotiations, mediations, and hearings as applicable</li><li>Utilize firm technology (including LexisNexis AI, automated platforms) for legal research, drafting, and workflow management</li><li>Collaborate with support staff for administrative matters, scheduling, and file organization</li><li>Maintain a target of 5 billable hours per workday</li></ul><p>Additional Responsibilities (as needed):</p><ul><li>Assist with basic estate planning (simple wills, powers of attorney)</li><li>Support general litigation, including personal injury casework</li></ul><p><br></p>
  • 2025-11-27T16:29:09Z
Attorney/Lawyer
  • Toronto, ON
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • <p>Attorney / Lawyer (Employment Law & Litigation)</p><p>About the Opportunity: Join a dynamic general litigation boutique firm known for its open-door culture and collaborative team environment. Our practice covers a broad spectrum of legal areas, with particular emphasis on civil litigation, labor and employment law, human rights, Aboriginal law, and corporate governance. We represent a variety of clients, including indigenous police service boards and other employers, handling a range of complex legal matters.</p><p>Key Responsibilities:</p><ul><li>Advise and represent employer clients, including police service boards and other organizations, focusing on employment law issues such as grievances, complaints, termination, severance packages, and WSIB/back-to-work matters.</li><li>Participate in collective bargaining, handle human rights complaints, and lead or support workplace investigations.</li><li>Manage disclosure reviews, attend and prepare for board meetings and examinations, and handle related litigation matters.</li><li>Support indigenous police service boards with labor, employment, and governance issues.</li><li>Carry additional civil and administrative law files as required.</li></ul><p><br></p>
  • 2025-12-02T16:54:14Z
Trust Accountant
  • Toronto, ON
  • onsite
  • Temporary
  • 28.50 - 33.00 CAD / Hourly
  • We are looking for an experienced Trust Accountant to join our team in Toronto, Ontario. This long-term position offers the opportunity to work in a dynamic legal environment, supporting trust accounting processes for both corporate and real estate transactions. If you thrive in fast-paced settings and have a strong background in law firm trust accounting, we encourage you to apply.<br><br>Responsibilities:<br>• Handle trust accounting tasks related to corporate and real estate transactions with precision and compliance.<br>• Manage trust funds by overseeing receipt, investment, transfers, and wire authorizations within the firm.<br>• Independently process financial transactions while ensuring adherence to trust accounting standards.<br>• Collaborate closely with internal teams, including legal assistants and administrative staff, to ensure smooth operations.<br>• Utilize Adderant software for tracking and recording trust accounting transactions accurately.<br>• Maintain compliance with legal and financial regulations governing trust fund management.<br>• Support the department during high-volume periods, ensuring timely and efficient processing.<br>• Contribute to maintaining the integrity and accuracy of trust accounts throughout the assignment.<br>• Adapt quickly to workload changes and project-based assignments while maintaining high performance.
  • 2025-12-09T21:53:52Z
NON - IT - T2S36 Coordonnateur - Intermediaire
  • Toronto, ON
  • remote
  • Temporary
  • 20.00 - 25.00 CAD / Hourly
  • We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
  • 2025-11-26T16:53:44Z
Sr. Financial Analyst
  • Toronto, ON
  • onsite
  • Temporary
  • 45.00 - 50.00 CAD / Hourly
  • <p>Our client is seeking an experienced Senior Financial Analyst for a 12-month contract. This role will provide high-level financial analysis and modeling to support collective bargaining negotiations and other sensitive organizational initiatives. The successful candidate will work with confidential salary and benefits data, develop robust financial models, and provide strategic insights to senior leadership. This position requires a strong combination of analytical expertise, discretion, and the ability to communicate complex financial information clearly to executive stakeholders. You will collaborate closely with teams in Finance, People & Culture, Legal, Strategy, and Project Management to ensure accurate planning, compliance with labor agreements, and alignment with organizational goals.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze employee salary structures, benefits, and payroll data while maintaining strict confidentiality.</li><li>Develop financial models to evaluate compensation trends and forecast salary-related expenses.</li><li>Provide insights into salary competitiveness and cost impacts to support labor negotiations.</li><li>Assist in annual budgeting and long-term financial planning related to workforce costs.</li><li>Prepare sensitive data analysis for executive leadership and board-level presentations.</li><li>Support finance and HR leadership by preparing detailed cost analyses for collective bargaining agreements (CBAs).</li><li>Model various salary and benefits scenarios to assess the financial implications of union proposals.</li><li>Work closely with labor relations and legal teams to ensure compliance with contracts and labor laws.</li><li>Partner with People & Culture to align financial analysis with compensation strategies.</li><li>Ensure accuracy in salary and benefits cost allocations through collaboration with accounting teams.</li><li>Provide financial support for strategic and sensitive projects as required.</li></ul>
  • 2025-12-05T14:38:54Z
Tax Staff - Corporate
  • Maxville, ON
  • onsite
  • Permanent
  • 100000.00 - 120000.00 CAD / Yearly
  • <p>Our client one hour East of Ottawa is seeking an In-Direct Tax Manager. Reporting to the Controller - Commercial, the Manager, Tax and Compliance will provide support to ensure accurate and timely tax compliance reporting for MacEwen Petroleum and related companies.</p><p><br></p><p><strong>Very good opportunity to grow in to Tax Manager. This is a fully on site role.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Preparing returns and analysis, and documentation for all direct and indirect taxes for the group of companies.</p><p>-Partnering with business departments to define measure, analyze, and improve controls, reports, and tax-related processes.</p><p>-Tax accounts for financial reporting purposes to ensure activity and balances are reconciled and appropriately reflect the Company’s tax position and status.</p><p>-Proactively and effectively supporting the management of tax audits and assessments by performing technical analysis and gathering documentation in support of the audit process.</p><p>-Maintaining and monitoring a tax compliance calendar to ensure all returns are filed in a timely manner.</p><p>-Ensuring that all necessary tax licenses are up to date.</p><p>-Gathering and preparing necessary documents and liaising with external service providers to prepare all corporate tax and information returns.</p><p>-Consistently monitoring and evaluating the internal processes and guidelines to ensure efficiency and providing recommendations on optimizing and automating the tax function while minimizing tax risks.</p><p>-Assisting with any tax matters associated with enterprise initiatives, business transactions and tax projects.</p><p>-Ensuring that procedural documentation is up-to-date and easily followed.</p><p>-Preparing estimates and monitor tax payments/refunds to assist the Treasury Group with short and long-term cash tax forecasts.</p><p>-Participating in special projects/performing technical research as assigned by management.</p><p>-Staying up to date on developments in Canadian tax law that impact the company.</p><p>-Creation of internal audit queries that will ensure all customers are setup accordingly.</p><p>-Other related duties as required or assigned.</p>
  • 2025-12-08T18:48:42Z
Financial Analyst - Entry Level
  • Toronto, ON
  • onsite
  • Temporary
  • 23.75 - 27.50 CAD / Hourly
  • We are looking for a motivated and detail-oriented Financial Analyst to join our team on a long-term contract basis. This role is based in Toronto, Ontario, and offers a hybrid work schedule with two days in the office and three days working from home. Ideal for recent graduates or professionals with 1-3 years of experience, this position provides an excellent opportunity to develop foundational skills in financial management and risk analysis.<br><br>Responsibilities:<br>• Provide support to team members by clarifying financial processes and addressing inquiries as needed.<br>• Assist in managing financial and risk-related tasks, including corporate risk, financial risk, and legal risk assessments.<br>• Utilize accounting software systems and tools, such as Crystal Reports and data mining techniques, to analyze and report financial data.<br>• Ensure compliance with AML (Anti-Money Laundering), KYC (Know Your Customer), and EDD (Enhanced Due Diligence) standards.<br>• Participate in the preparation and review of budgets, accrual accounting, and financial auditing processes.<br>• Work collaboratively with team members to deliver accurate and timely financial reports.<br>• Offer exceptional customer service when addressing client or team-related queries.<br>• Support weekend schedules, if required, to ensure consistent financial operations.<br>• Engage in training sessions to develop a strong understanding of internal tools and processes.<br>• Assist in coordinating and monitoring risk management activities across various departments.
  • 2025-12-10T19:09:02Z
Financial Controller
  • Vaughan, ON
  • onsite
  • Permanent
  • 140000.00 - 170000.00 CAD / Yearly
  • <p>We are looking for a proactive and detail-oriented Financial Controller to join our clients leadership team, working directly with the Chief Financial Officer (CFO). This pivotal role will be responsible for overseeing daily financial operations, ensuring timely and accurate financial reporting, and driving cash flow planning, forecasting, and strong internal controls. You will also play an integral role in mentoring both the Finance team and senior management, contributing to our company’s financial stability and long-term growth.</p><p>Key Responsibilities</p><ul><li>Lead cash flow planning, reporting, and forecasting activities to maintain the organization’s financial health.</li><li>Manage banking operations, including the review and approval of financial payments, transfers, and transactions.</li><li>Oversee the month-end close process, ensuring accuracy and timeliness in financial record-keeping.</li><li>Supervise Accounts Receivable, Accounts Payable, and Financial Accounting teams to drive operational efficiency and performance.</li><li>Provide daily coaching, guidance, and performance management to enhance the effectiveness of the Finance team across all business entities.</li><li>Prepare monthly, quarterly, and annual financial statements in accordance with GAAP and maintain robust internal controls aligned with auditing standards.</li><li>Monitor, assess, and optimize financial systems to support current operations and future business growth.</li><li>Collaborate with senior management to deliver actionable financial insights and support various departmental objectives.</li><li>Manage budgeting, financial planning, and analysis processes, providing recommendations for strategic growth and business improvement.</li><li>Lead year-end financial reviews with external auditors, analyze findings, and implement process enhancements as necessary.</li><li>Develop and enforce effective internal controls and corporate policies to protect organizational assets.</li><li>Ensure ongoing compliance with all statutory and legal financial regulations.</li></ul><p><br></p>
  • 2025-12-04T18:33:47Z
Human Resources (HR) Manager
  • Mississauga, ON
  • onsite
  • Permanent
  • 115000.00 - 149000.00 CAD / Yearly
  • We are looking for an experienced Human Resources (HR) Manager to lead and enhance our HR operations in Mississauga, Ontario. This role involves managing key HR functions, including policy development, employee relations, and organizational planning, while fostering a positive workplace culture. The ideal candidate will play a pivotal role in aligning HR strategies with business objectives and ensuring compliance with Canadian employment regulations.<br><br>Responsibilities:<br>• Develop, implement, and continuously improve HR systems and policies to support business growth and employee engagement.<br>• Design and manage compensation frameworks, including salary structures, bonus policies, and promotion criteria.<br>• Oversee performance management processes, including goal setting, feedback sessions, and calibration meetings.<br>• Collaborate with management to address workforce planning, organizational design, and talent development.<br>• Promote company values and policies to enhance workplace culture and address climate issues effectively.<br>• Handle employee relations matters, including conflict resolution, disciplinary actions, and workplace investigations.<br>• Manage payroll systems, timekeeping, and benefits administration to ensure accuracy and compliance.<br>• Maintain required compliance documents and records, ensuring confidentiality and adherence to legal standards.<br>• Provide training and guidance to managers on HR policies, performance evaluations, and employee development.<br>• Identify and implement solutions to improve organizational effectiveness and employee satisfaction.
  • 2025-12-09T15:58:55Z
Corporate Services Associate
  • Toronto, ON
  • onsite
  • Permanent
  • 80000.00 - 90000.00 CAD / Yearly
  • <p>Robert Half is looking for a dedicated Corporate Services Associate to join our client, a Financial Services leader in Toronto, Ontario. In this role, you will play an integral part in supporting operational needs and optimizing business processes, as well as ensuring smooth delivery of corporate services. The ideal Corporate Services Associate will possess strong analytical skills and the ability to collaborate across teams to drive efficiency and compliance.</p><p> </p><p><strong>Responsibilities of Corporate Services Associate:</strong></p><ul><li><strong>Business Partnership & Operational Alignment:</strong> Build robust relationships across departments to understand needs, tailor solutions, manage vendors/contractors, partner with Finance, Procurement, and Legal, and contribute to operational effectiveness.</li><li><strong>Subject Matter Expertise & Compliance:</strong> Clearly communicate technical concepts; advise on business operations; ensure building regulation compliance; leverage financial trends to align services with market developments.</li><li><strong>Facilities Oversight & Maintenance:</strong> Track maintenance projects by safety/cost/impact, oversee contractors, conduct property inspections, manage supply inventory, and ensure accurate documentation and reporting.</li><li><strong>Business Continuity & Risk Mitigation:</strong> Act as Business Continuity Coordinator, test and review risk procedures, monitor regulatory/industry changes, and maintain crisis management readiness.</li><li><strong>Specific Duties:</strong> Office equipment & appliance procurement, stationery and supply management (including cross-office liaison), business mobile contract and invoice handling, access/security control (cards, keys, alarm), corporate insurance and Visa account management, document archival, hotel and travel logistics, event/meeting-catering coordination, and emergency resolution.</li><li><strong>Corporate Real Estate & Project Management:</strong> Represent the business for vendor contracts (using Coupa, Oracle, SAP), coordinate office space planning, expense management, tenant/lease agreements, disaster recovery site management, and lead facilities projects, budgets, and schedules.</li></ul>
  • 2025-11-19T18:54:00Z
Treasury Director
  • Toronto, ON
  • onsite
  • Permanent
  • 180000.00 - 205000.00 CAD / Yearly
  • <p>We are seeking an experienced Treasury Director to lead and manage treasury functions within our client’s Canadian banking subsidiary legal entities. This is a critical leadership role focused on funding, liquidity, and asset-liability management, including interest rate risk, financial risk management programs, and compliance with regulatory expectations.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and enhance balance sheet and financial risk management programs, including regulatory stress testing.</li><li>Develop, maintain, and refine treasury risk management frameworks to meet evolving Basel and OSFI requirements.</li><li>Manage funding programs and develop strategies to optimize interest expense and spread revenue across various banking products.</li><li>Analyze, report, and recommend actions on interest rate exposures and liquidity risk metrics.</li><li>Ensure robust investment composition and strategies for high quality liquid asset holdings.</li><li>Participate in internal product interest rate setting and asset liability management committees.</li><li>Oversee budgeting and forecasting for funding and interest expense, collaborating across finance and business lines.</li><li>Support and execute regulatory processes, and provide responsive exam support.</li><li>Contribute to regulatory reviews, audits, and compliance requirements (including BCP, BIA, RCSA).</li><li>Provide updates and presentations to leadership and governance committees.</li><li>Lead and mentor professional treasury staff.</li></ul><p><br></p>
  • 2025-11-24T20:53:50Z
Bilingual Human Resources Coordinator
  • Ottawa, ON
  • onsite
  • Permanent
  • 62000.00 - 70000.00 CAD / Yearly
  • <p><strong>We are partnering with an excellent Crown Corporation that's looking to add a bilingual HR Coordinator to their team. This is a full-time/permanent role.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Comprehensive benefits package</p><p>-Pension + 3 weeks vacation/sick days </p><p>-Hybrid (1 day on site/weekly) + flex hours</p><p>-Excellent culture and leadership team </p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>-Deliver thorough administrative support to different parties, and provide assistance to other Human Resources team members as required.</p><p>-Partner with colleagues throughout the organization to coordinate and advance HR initiatives and special projects.</p><p>-Oversee the full-cycle recruitment process, including posting job advertisements, scheduling interviews, communicating with candidates, and facilitating reference checks.</p><p>-Coordinate onboarding activities for new employees to promote a seamless integration into the organization.</p><p>-Maintain precise, confidential employee records in line with organizational policies and legal standards.</p><p>-Administer HR document management by organizing, archiving, and appropriately disposing of records according to established procedures.</p><p>-Ensure data accuracy and reliability within the Human Capital Management platform to optimize HR functions.</p><p>-Monitor and report on progress against the HR Branch work plan, supporting timely completion of tasks and strategic objectives.</p>
  • 2025-11-21T16:08:41Z
Senior Manager, Procurement
  • Toronto, ON
  • onsite
  • Permanent
  • 95000.00 - 105000.00 CAD / Yearly
  • <p>Robert Half is currently partnering with a leading organization in search of a Senior Manager, Procurement. This is a dynamic role, responsible for managing the procurement process to ensure the efficient and effective sourcing of goods and services that support the organization’s mission. The Senior Manager will work cross-functionally, lead contract negotiations, oversee compliance with corporate policies, and drive best practices in procurement.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Strategic Procurement Leadership:</strong> Lead the development and execution of competitive procurement processes, including the preparation of RFPs, RFQs, RFSOs, and RFIs for the entire organization.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with client departments and stakeholders to understand procurement needs, provide guidance on best practices, and facilitate seamless cross-functional communication.</li><li><strong>Contract & Vendor Management:</strong> Negotiate contracts and manage relationships with suppliers. Review parameters of service level agreements and contracts. Conduct vendor presentations and coordinate legal, risk, and technical reviews.</li><li><strong>Compliance & Process Management:</strong> Oversee the corporate procurement system, maintain accurate records, and monitor awards to ensure full compliance with policies, procedures, and best practices.</li><li><strong>Training & Support:</strong> Provide training and support to staff, ensuring consistent understanding and application of procurement policies and procedures.</li><li><strong>Reporting & Data Management:</strong> Manage the contract database and prepare monthly compliance reports and dashboards. Draft contracts using standard templates for execution.</li><li><strong>Continuous Improvement:</strong> Lead initiatives related to process improvement, automation, and support departments throughout the procurement cycle.</li></ul><p><strong>Key Process Indicators & Results Areas:</strong></p><ul><li>Management and execution of bid and tender documentation</li><li>Preparation and review of RFPs</li><li>Monitoring compliance with procurement processes, including policy and procedure adherence</li></ul><p><br></p><p><br></p>
  • 2025-12-05T21:08:37Z
Call Center Specialist
  • Ottawa, ON
  • onsite
  • Temporary
  • 20.00 - 23.00 CAD / Hourly
  • <p>We are looking for an experienced Call Center Specialist to join our clients team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.</p><p>• Research and locate answers to caller questions using available resources and relay accurate information.</p><p>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.</p><p>• Maintain a high level of professionalism and empathy while addressing caller concerns.</p><p>• Utilize customer service software and CRM tools to document interactions and track resolutions.</p><p>• Follow established protocols to ensure compliance with legal and organizational guidelines.</p><p>• Collaborate with team members to identify solutions for complex issues and improve service processes.</p><p>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.</p><p>• Contribute to the development of best practices to enhance the overall caller experience.</p>
  • 2025-11-24T13:44:13Z
Benefits Help Desk Representative
  • Toronto, ON
  • onsite
  • Permanent
  • 50000.00 - 58700.00 CAD / Yearly
  • <p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
  • 2025-12-05T21:08:37Z
Compliance Analyst
  • North York, ON
  • onsite
  • Permanent
  • 70000.00 - 90000.00 CAD / Yearly
  • <p><strong>Role Overview:</strong> The Compliance Analyst works closely with the Chief Compliance Officer to implement compliance programs, ensuring adherence to regulations, policies, and relevant legislation. This individual performs hands-on reviews and supports both internal and external compliance processes for a dynamic organization in the Canadian Portfolio Manager sector.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review incoming client documentation for regulatory compliance.</li><li>Conduct compliance reviews of marketing material and online content.</li><li>Maintain evidence for compliance calendar obligations and manage operational policies/procedures.</li><li>Track and store compliance-related employee documents, including personal trading and acknowledgements.</li><li>Monitor monthly Anti-Money Laundering (AML) and Anti-Terrorism client reviews.</li><li>Work with IT on annual cybersecurity assessments and assist in creating training materials.</li><li>Oversee fund accounting/trust accounting for pooled funds.</li><li>Support response to regulatory reviews (OSC, FINTRAC) and external audits.</li><li>Manage third-party due diligence requests and assist across other compliance functions as needed.</li></ul>
  • 2025-11-20T16:53:46Z
Environmental Health & Safety Specialist
  • London, ON
  • onsite
  • Permanent
  • 60000.00 - 80000.00 CAD / Yearly
  • <p>We are looking for a dedicated Environmental Health & Safety Specialist to join our client in London, Ontario. This role involves ensuring compliance with health, safety, and environmental regulations while actively contributing to the development and improvement of safety processes. The ideal candidate will play a key role in maintaining workplace safety standards and fostering a culture of continuous improvement.</p><p><br></p><p><strong>Job Title: Health, Safety & Environment Specialist</strong></p><p><strong>Essential Responsibilities:</strong></p><ul><li>Support the HS& E Manager in ensuring the Health, Safety, and Environment (HS& E) plan and related processes are properly implemented and adhered to at all times.</li><li>Apply HS& E tools, requirements, and processes to day-to-day project and worksite activities.</li><li>Assist in developing and improving HS& E processes through lessons learned, team feedback, and monitoring emerging trends.</li><li>Maintain accurate records of safety inspections, incident reports, training records, and corrective actions.</li><li>Collect data from HS& E events, inspections, and audits to analyze performance, identify trends, and recommend improvements.</li><li>Prepare regular reports detailing safety performance indicators and trends, clearly communicating results to stakeholders.</li><li>Participate in hazard assessments, inspections, and quality audits to ensure compliance with HS& E plans and requirements.</li><li>Support the incident investigation process, including assisting with incident notifications.</li></ul><p><br></p>
  • 2025-12-11T02:29:03Z