2 results for Call Centre Agent Onsite in Ontario
Customer Service Representative
- Thornhill, ON
- remote
- Contract / Temporary to Hire
-
17.6 - 18 CAD / Hourly
- We are looking for a Customer Service Representative to join a service-focused team in Ontario on a Contract basis. This opportunity is ideal for someone who enjoys balancing administrative work with direct customer support while helping manage a high volume of outstanding claim-related activity. The role begins as a 3-month contract with the potential to continue based on business needs and performance.<br><br>Responsibilities:<br>• Create and issue claim-related documents, including member letters, third-party communications, consent paperwork, and requests connected to official reports.<br>• Enter and process authorized payments tied to claim files, such as appraisal costs, invoice reimbursements, and report fees.<br>• Assist the Total Loss team by assembling and sending proof of loss packages to support timely claim resolution.<br>• Obtain external documentation, including police and fire incident reports, to support file review and investigation activities.<br>• Forward property damage claim files to legal counsel when requested and ensure records are handled accurately.<br>• Receive, organize, and distribute incoming correspondence so that documents are directed to the correct teams without delay.<br>• Contact customers by phone to collect first notice of loss details for claims submitted outside regular business hours or through online channels.<br>• Respond to incoming calls as needed and direct each inquiry to the appropriate department in an efficient and thorough manner.
- 2026-08-21T00:00:00Z
Customer Service Representative
- Etobicoke, ON
- onsite
- Temporary
-
19.5 - 19.5 CAD / Hourly
- <p>We are seeking a detail-oriented and organized Customer Service Representative – Inside Sales & Service<strong> </strong>for our client in Etobicoke. This role will support order processing, customer service, sales coordination, inventory monitoring, and general operational activities.</p><p><br></p><p>The ideal candidate will have SAP experience, strong data entry and computer skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Enter, process, and maintain customer orders in SAP</li><li>Monitor and manage the general inbox, responding to order status inquiries and follow-ups</li><li>Work closely with the Estimating team to support order entry and follow-up activities</li><li>Perform pricing and inventory checks</li><li>Coordinate and process OPD changes</li><li>Handle shipping inquiries and coordinate required follow-ups</li><li>Monitor purchasing and inventory status</li><li>Prepare and provide daily sales reporting, including order volumes and pipeline activity</li><li>Maintain and update the Operations Dashboard</li><li>Prepare and monitor the Missing Parts Report</li><li>Update and maintain projects in Asana as required</li><li>Provide general administrative and operational support as needed</li><li>Communicate and coordinate effectively with internal teams to ensure orders and customer requests are handled efficiently</li></ul>
- 2026-08-22T00:00:00Z
