<p>At Robert Half, we connect exceptional talent with innovative companies dedicated to partnership and operational excellence. Our client is a global technology and service leader in manufacturing, driven by a commitment to becoming “partners in performance” with every customer. You’ll be part of a team that delivers world-class solutions on a local level, combining expertise, technology, and close collaboration for measurable results. This role is ideal for candidates looking for hands-on ownership, and ongoing professional development in a collaborative, locally-empowered setting. You’ll gain access to innovative resources and make an impact by optimizing manufacturing operations for industry-leading customers.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work directly with Account Managers to ensure customer requirements are net</li><li>Order entry, enter customer orders promptly and accurately into SAP</li><li>Monitor and verify inventory availability for incoming orders; coordinate logistics to fulfill shipments to end customers.</li><li>Work closely with demand planners to ensure needs are met</li><li>Manage invoicing processes to ensure timely and error-free customer billing.</li><li>Support shipping and receiving activities to confirm all documents and goods match requirements.</li><li>Reconcile inventory levels and assist in preparing accurate invoices.</li><li>Actively follow up on order progress with production, shipping, and logistics teams to resolve issues and maintain customer satisfaction.</li></ul>
<p>We are looking for an experienced Call Center Specialist to join our clients team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.</p><p>• Research and locate answers to caller questions using available resources and relay accurate information.</p><p>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.</p><p>• Maintain a high level of professionalism and empathy while addressing caller concerns.</p><p>• Utilize customer service software and CRM tools to document interactions and track resolutions.</p><p>• Follow established protocols to ensure compliance with legal and organizational guidelines.</p><p>• Collaborate with team members to identify solutions for complex issues and improve service processes.</p><p>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.</p><p>• Contribute to the development of best practices to enhance the overall caller experience.</p>
<p>We are looking for an organized and personable Receptionist to join our team on a contract basis in Breslau, Ontario. This role will primarily support the afternoon shift and involves a variety of administrative and HR-related tasks. As the first point of contact for visitors and employees, you will play a vital role in maintaining smooth operations and clear, attentive communication within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and screen all visitors while ensuring proper sign-in and issuance of security tags.</p><p>• Create and distribute employment confirmation letters and handle updates to HR boards and employee forms.</p><p>• Conduct daily attendance calls, update systems, and manage employee coding.</p><p>• Coordinate and track recognition programs, including thank-you notes and nominations.</p><p>• Order and organize office supplies to ensure availability.</p><p>• Sort incoming mail and deliver it to the appropriate recipients.</p><p>• Assist in planning and coordinating employee social events.</p><p>• Maintain access card systems and resolve any related issues.</p><p>• Schedule tours for job candidates and oversee pre-employment testing appointments.</p><p>• Develop and distribute weekly newsletters and maintain TV communication systems to keep materials current and relevant.</p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
We are looking for a motivated and detail-oriented Receptionist to join our team on a contract basis in Kitchener, Ontario. In this role, you will be the first point of contact for visitors and tenants, ensuring a welcoming and organized environment. This position is ideal for someone who enjoys multitasking, has excellent communication skills, and thrives in a dynamic office setting.<br><br>Responsibilities:<br>• Greet and assist visitors and tenants, creating a welcoming atmosphere for all who enter the office.<br>• Schedule and coordinate meeting room bookings for both clients and staff, ensuring smooth operations.<br>• Handle incoming mail and courier deliveries, distributing them efficiently to the appropriate recipients.<br>• Utilize Google tools such as Gmail, Excel, and calendar applications to manage communications and scheduling.<br>• Maintain a detail-oriented and approachable demeanor when interacting with guests and colleagues.<br>• Support general office functions by answering multi-line phone systems and responding to inquiries.<br>• Ensure the reception area remains clean, organized, and presentable at all times.<br>• Assist with data entry and email correspondence as required.<br>• Collaborate with team members to address any administrative needs or challenges.
We are looking for an experienced Collections Specialist to join our team in Toronto, Ontario on a contract basis. In this role, you will play a key part in managing business-to-business collections, ensuring timely payments, and maintaining strong client relationships. This position offers an exciting opportunity to contribute to a dynamic team within the media industry.<br><br>Responsibilities:<br>• Oversee and manage business-to-business collections processes to recover outstanding payments efficiently.<br>• Collaborate with clients to address payment discrepancies and resolve issues professionally.<br>• Maintain accurate records of collection activities using accounting software systems.<br>• Communicate effectively with internal teams to ensure alignment on collection priorities.<br>• Provide support in handling a backlog of collections while adhering to company policies.<br>• Utilize tools such as Great Plains and Xero to track payment statuses and update financial records.<br>• Monitor accounts for overdue payments and take proactive measures to minimize delinquencies.<br>• Analyze trends in payment delays and recommend strategies to improve collection outcomes.<br>• Prepare detailed reports on collection activities for management review.<br>• Deliver excellent customer service to clients while safeguarding company interests.
