<p><strong>The Company</strong></p><ul><li>Leading multinational company in the food industry.</li></ul><p><strong>Job description</strong></p><ul><li>Experience leading large-scale, enterprise-wide technical programs in multinational environments, with accountability for end-to-end delivery across multiple geographies, business functions, vendors, and technology workstreams;</li><li>Proven experience as a Senior Program Manager or Technical Program Manager, owning complex transformation initiatives rather than supporting delivery teams;</li><li>Demonstrated ability to operate effectively at both Executive Leadership and technical delivery levels, influencing senior stakeholders while driving execution with technology teams;</li><li>Strong experience managing large budgets, business cases, financial forecasting, resource planning, and vendor governance;</li><li>Proven track record leading highly complex ServiceNow-related programs, IT Operations transformations, or global technology consolidations;</li><li>Extensive experience managing program risks, dependencies, escalations, and competing priorities across multiple concurrent projects;</li><li>Strong executive communication skills, including steering committees, governance forums, and C-Level presentations;</li><li>Deep understanding of project and program management methodologies (Agile, Waterfall, Hybrid) and experience managing large-scale enterprise transformations.</li><li>Experience managing geographically distributed teams and third-party partners in global environments.</li></ul><p><strong>Requirement Profile - Knowledge, Skills &amp; Experiences</strong></p><ul><li>Experience leading global IT Service Management (ITSM) transformation programs, shared services implementations, or enterprise platform consolidations;</li><li>Hands-on understanding of ServiceNow architecture, ITSM processes, CMDB, Knowledge Management, and platform governance, with the ability to challenge and guide technical teams and architects;</li><li>Demonstrated experience leading IT Help Desk and IT Operations consolidation initiatives at enterprise scale, including organizational change management, process harmonization, SLA standardization, and operational governance;</li><li>Strong background working within highly matrixed organizations, driving alignment across business, technology, and executive stakeholders;</li><li>Certifications such as PMP, PgMP, Prince2, ITIL v4, or equivalent.</li></ul><img src="https://counter.adcourier.com/dml0b3Iuc2lsdmVyaW8uOTExMzcuMTA4OTZAcmhpYnIuYXBsaXRyYWsuY29t.gif">