3 results for Desktop Support Engineer Contract in Orewa, Auckland

IT Infrastructure Support Engineer - CONTRACT The Company Our client is in the healthcare field and are looking to boost their infrastructure team for the wider health centre. The IT team enjoy looking after each other and have a great atmosphere in the office. This role offers an opportunity to be part of an organisation that has a profound and positive influence on Kiwis' lives. The Role As part of this role, you'll take on a mix of desktop support and service desk duties, assisting with up to level 2 technical issues encountered by users during their daily operations. Based in Auckland, you'll provide support nationwide across New Zealand, specialising in the Microsoft stack such as M365, Entra ID, and Azure. Working alongside the IT team and your manager, you'll also contribute to streamlining processes to deliver smoother and more effective support.Your Profile: <ul><li>At least 3 years of hands-on experience in a similar role</li><li>Proficient communication skills, skilled in interacting with stakeholders on various levels</li><li>Strong experience working with Microsoft technologies such as M365, Azure, Entra ID etc.</li><li>General understanding of network infrastructure</li><li>Ability to document procedures and processes</li><li>Outstanding interpersonal skills</li><li>Ability to operate effectively both autonomously and as part of a team</li></ul>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered. Immediate start.How to apply Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Ondrej Litavsky or Camilla Hamilton in our Auckland office on 09-915-6700. Job Reference No: 06900-0013216872 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjE0ODc0LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">

First Line IT Support Analyst The Company Our client is an established MSP looking for a First line Support Analyst to support customers across the globe. Conveniently located in the CBD, this organization offers the opportunity to work with enterprise level technologies and unique customers within a collaborative team environment.The RoleAs a 1st line support engineer you will assist in proactively managing and troubleshooting issues for the end customers of their MSP partners. Using your analytical skills to efficiently problem solve within their fast paced environment, you will work with your team to provide market leading technical support. Growth is important to this organisation, your role will include being mentored by senior technicians to develop the skills necessary to progress from a 1st line engineer to 2nd line. Your key responsibilities include:<ul><li>Troubleshooting a range of technical issues experienced by their clients, including the following technologies:</li><li>Windows 10</li><li>Office 365</li><li>Microsoft Office</li><li>Printers and Scanners</li><li>Various customer applications</li><li>Basic administration of Windows Server 2008 R2, 2012, 2016, 2019</li><li>Network troubleshooting</li><li>Using the PSA platform to log and respond to support tickets</li><li>Identifying and escalating higher level issues to a senior engineer</li><li>Being a people person, delivering support with a friendly and positive manner</li></ul> Apply Today Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Stanley Onacha or Hannah Maplethorpe in our Auckland office on 09-915-6700. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuNTg0NDMuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">

Infrastructure Services Manager The CompanyJoin a leading organization positioned at the forefront of innovation within the healthcare sector. With a nationwide presence, this company is dedicated to helping people live their best lives by transforming and enhancing the healthcare experience. Our client is committed to fostering a values-driven culture, teamwork, respect, responsibility, and aspiration are at the core of everything they do.The RoleAs the Infrastructure Services Manager, you will play a pivotal role in shaping the operations and performance of IT infrastructure services. You'll oversee a wide range of critical systems, including telephony and mobile services, networking, security infrastructure, and cloud/data center environments. This position involves vendor management, capacity planning, performance optimization, and leading a team of skilled IT professionals, all while ensuring these systems align with the company's strategic goals. Additionally, you'll lead disaster recovery planning and execution, ensuring business continuity across the organization.Key Responsibilities<ul><li>Lead and mentor a high-performing team responsible for IT infrastructure services, fostering collaboration and innovation.</li><li>Manage telephony and mobile services to ensure seamless organizational communication.</li><li>Oversee wired and wireless networking infrastructure, enhancing performance, scalability, and security.</li><li>Optimize compute and storage resources across cloud, data centres, and on-premises environments for efficiency and cost-effectiveness.</li><li>Ensure IT infrastructure meets operational demands through capacity planning, performance monitoring, and resource allocation.</li><li>Lead disaster recovery planning and execution to safeguard business operations in case of disruptions.</li><li>Partner with internal teams and external vendors to deliver reliable, secure infrastructure services that align with business needs.</li></ul>Key Requirements<ul><li>Minimum of 7+ years of experience managing IT infrastructure, including telephony, networking, cloud services, data centers, and security infrastructure.</li><li>Proven track record in vendor management, including contracts and service level agreements (SLAs).</li><li>Leadership experience, including guiding teams to achieve technical and operational goals.</li><li>Strong knowledge of remote access technologies, disaster recovery planning, and IT infrastructure performance metrics.</li></ul>Desired Technical Skills<ul><li>Expertise in networking (wired/wireless), cloud (Azure, AWS), and data center technologies.</li><li>Industry certifications, such as Cisco (CCNA/CCNP), AWS, Azure, or ITIL.</li><li>Familiarity with IT service management tools and methodologies.</li><li>Background in implementing performance optimization and capacity planning strategies.</li><li>Proficiency in security best practices and risk mitigation within IT infrastructure.</li></ul>About the Ideal Candidate: The ideal candidate is an empathetic and adaptable leader with a team-first mindset. You possess strong problem-solving skills and a proactive approach to delivering reliable and secure infrastructure services. A natural collaborator, you can partner effectively with stakeholders across technical and business domains. Excelling in both operational detail and strategic vision, you're driven to lead positive change and continuous improvement while maintaining a focus on innovation and performance excellence.If you're looking to make a meaningful impact in the healthcare sector while leading a critical IT function aligned with organizational growth, this role is for you. Apply today! Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Stanley Onacha or Hannah Maplethorpe in our Auckland office on 09-915-6700. Job reference: 06900-0013169134 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuMTI0NjcuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">