<p><strong>The Company</strong><br />The organisation is a large provider delivering nationally recognised education programmes. It focuses on practical, outcomes driven learning aligned with industry and workforce needs. The organisation works closely with employers and community partners to support learner success.</p><p><strong>The Role</strong> <br />The purpose of this position is to provide reliable and effective desktop support to ensure seamless operations across the organisation. The role involves responding to service requests and incidents, offering Level 1 and Level 2 technical support, and maintaining a high standard of IT service delivery.</p><p>This role suits someone who enjoys being onsite, engaging directly with users, and providing efficient desktop support. Clear communication, strong attention to detail, and hands on experience with various MS technologies will be key to success.<br /> <br /><strong>Your Profile:</strong> </p><ul><li>Proven experience in Desktop Support within enterprise Windows environments</li><li>Strong hands on knowledge of Windows 10/11</li><li>Experience with endpoint device management and user device setup.</li><li>Experience with device swaps, laptop/desktop builds, peripheral setup, asset tagging, and coordinated user handovers.</li><li>Ability to support hardware refresh projects including device swap, imaging, and user handover.</li><li>Confident customer service and excellent communication skills in face to face onsite environments</li></ul><p><span style="text-decoration: underline;">Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered.</span></p><p><strong>How to apply</strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Ondrej Litavsky or Camilla Hamilton on 09-915-6700.</p><p><br /><em>Job Reference No: 06900-0013417073</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjI5NjAzLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />A large, well respected and established NZ business with over 50 branches nationwide. Offering a dynamic working environment in a sector that is currently experiencing a lot of growth, this a fantastic organization to join to expand your career.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong> <br />Working within a team of 2 Service Desk Analysts, you'll troubleshoot your way through issues in this busy and engaging role. You will be required to provide technical support to a level 1.5 - 2 abilities. This will involve support of Windows, the MS Stack, Active Directory, O365 and other common desktop applications.</p><p>This position is vital in supporting the busy environment, as IT is integral to making the businesses wheels turn! Being able to stay calm and quickly support or escalate the technical issue will be key to your success in this role. Being on a service desk, this is a team-based environment where you will work together to share your knowledge and support one another alongside the wider business. Logging tickets will help track any issues between the team, so attention to detail and accurately describing a fault will be key.</p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li>Experience working on a busy Service Desk</li><li>Experience with the MS Stack, Windows, O365 & Active Directory</li><li>ITIL certification or experience within this framework</li><li>Experience with ticketing systems such as Service Now or similar</li><li>Enjoy working as a team within a highly supportive environment</li></ul><p>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered.</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litvasky in our Auckland office on <strong>09-915-6700.</strong></p><p><span style="text-decoration: underline;"><strong>Job Reference No:</strong></span> 06900-0013390827</p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjkxMTYwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><span style="text-decoration: underline;"><strong>The Company<br /></strong></span><br />A nationwide business in the metal industry, with a long-standing presence across New Zealand and around the globe. Backed by a major international recycling group, they combine advanced technology, strong safety practices, and a commitment to sustainability. They partner with customers to deliver efficient, customised recycling solutions while maximising material value.<br /><br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><p><br />We're seeking a hands-on Field Technician to support BAU operations and project work from the Auckland Head Office. Reporting to the Senior IT Field Technician, you'll handle a mix of onsite support, hardware work, and systems troubleshooting.<br />Some work may also take place at nearby offsite project locations, supporting teams involved in a major business transformation programme.<br />You'll collaborate closely with IT colleagues across New Zealand, APAC, and global teams, making this a great opportunity to gain exposure across a large enterprise environment.</p><ul><li>Providing onsite technical support across BAU and project activities</li><li>Assisting with hardware builds, deployments, and integrations</li><li>Delivering general IT support to teams working at temporary project locations</li><li>Troubleshooting and resolving issues across end-user devices, networks, and systems</li><li>Collaborating with regional and global IT teams</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong><br /><br /><strong>Technical Skills:</strong></p><ul><li>Microsoft 365</li><li>Windows 11 Enterprise</li><li>Windows Server</li><li>Active Directory</li><li>HP desktops, laptops & printers</li><li>iOS & Android</li><li>WAN/LAN networking</li><li>Hardware build, configuration & integration</li></ul><p><strong>Soft Skills:</strong></p><ul><li>"Can do" attitude and willingness to learn</li><li>Strong verbal and written communication</li><li>Customer-focused mindset</li><li>Flexible, proactive, and able to hit the ground running</li><li>A genuine team player</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong><br /><br />Please send your resume by clicking on the apply button.<br /><br /><em>Reference Number: 06900-0013389097</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjY2NTkwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company<br /></span></strong><br />Our client is a well‑established leader in New Zealand's building and construction industry, with more than 25 years of successful operation. They span manufacturing, distribution, and retail across steel, timber, and plastic products, and currently have around 800 staff across 30 sites nationwide.<br /><br /><strong><span style="text-decoration: underline;">The Role<br /></span></strong><br />This is an exciting opportunity for a Desktop Support working in a close-knit team of 4 reporting to the IT Manager. </p><p><strong>Key responsibilities:</strong></p><ul><li>Providing 1st and 2nd level support for internal users</li><li>Daily calls or tickets</li><li>Supporting a range of legacy systems</li><li>Supporting solely on-premise services (no cloud)</li><li>Setting up new users on desktops/laptop/mobile phones</li><li>Purchasing equipment</li><li>Users not able to login (Account lock outs or forgotten passwords)</li><li>Resolving printer issues</li><li>Installation of software (specific to the business/branch)</li><li>Onsite installation of computers, switches and other networked devices</li><li>Trouble shooting Remote Access issues</li><li>Troubleshooting network/router/connectivity issues</li><li>Various improvement projects as required</li></ul><p><span style="text-decoration: underline;"><strong>Your Profile</strong></span></p><ul><li>3+ years' experience in similar positions</li><li>Experience with ITIL best practices</li><li>Valid New Zealand Driver's License is a must</li></ul><p><strong><span style="text-decoration: underline;">Apply Today<br /></span></strong><br />Please send your resume by clicking on the apply button.<br />Reference Number: 06900-0013404860</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjM3MTU4LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
