<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Step into the future of healthcare with one of New Zealand's leading healthcare organizations! Renowned for its excellence and nationwide presence, this company is synonymous with trust, innovation, and world-class care. As part of this dynamic team, you'll play a vital role in driving positive change in people's lives while advancing your career. With cutting-edge technologies at your fingertips and a strong emphasis on professional growth within a collaborative, supportive culture, this is your chance to make a meaningful impact in a way that truly matters.</p><p><span style="text-decoration: underline;"><strong>The Role</strong></span> <br />This role offers the chance to provide outstanding Level 1 and Level 2 technical support while ensuring seamless technology operations for internal stakeholders. As the Service Desk Analyst, you will be the first line of support, delivering solutions by phone, email, or in person across a variety of hardware, software, and digital services. <br /><br /><strong>Key duties include:</strong></p><ul><li>Offering IT support while delivering an exceptional customer experience to end users.</li><li>Troubleshooting and resolving incidents, service requests, and problem tickets professionally.</li><li>Supporting a range of technologies, including M365, Active Directory, Teams, VPN solutions, hardware devices, and printers.</li><li>Contributing to maintaining and updating the Service Desk knowledge base to improve first-call resolution and response times.</li><li>Participating in after-hours and weekend on-call support.</li><li>Assisting in technical aspects of project delivery and providing digital services and training to end users.</li><li>Continuously improving customer-centric processes, keeping communications user-friendly for technical and non-technical stakeholders.</li></ul><p><br /><span style="text-decoration: underline;"><strong>Your Profile:</strong> </span><br />You are a proactive, solutions-focused professional who enjoys troubleshooting and building meaningful relationships with customers. <br />To succeed in this role, you'll have:</p><ul><li>Experience: At least 3 years in IT support in a corporate technical role. Enterprise-level experience preferred.</li><li>Technical Competencies: Strong knowledge of desktop technologies (e.g., M365, Teams, VPN tools, MFA solutions), Active Directory user management, and troubleshooting hardware and peripheral devices. Skills in technologies such as Group Policies and basic PowerShell scripting would be an advantage.</li><li>Communication Skills: Outstanding verbal and written communication abilities (especially over the phone and via email) with the ability to simplify technical jargon.</li><li>Customer Service Orientation: A passion for helping people and ensuring a great user experience.</li><li>Certifications: ITIL or other service management training and technical certification in end-user computing systems preferred. A tertiary qualification in computing or a related field would be an advantage.</li></ul><p><span style="text-decoration: underline;"><strong>Preferred Skills & Experience:</strong></span></p><ul><li>Familiarity with healthcare or hospital IT environments would be a plus.</li><li>Operational experience with service management tools such as ServiceNow or Cherwell.</li></ul><p><span style="text-decoration: underline;"><strong>Other Benefits:</strong></span></p><ul><li>Working in a reputable and impactful organization with strong values and a future-focused approach.</li><li>Ongoing training, development, and career progression opportunities.</li><li>A role that fosters a balance between hands-on problem-solving and building customer relationships.</li><li>The satisfaction of contributing to critical services that help improve lives.</li></ul><p><span style="text-decoration: underline;"><strong>How to apply</strong></span><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Stanley Onacha or Dominique Smith in our Auckland office on 09-915-6700.</p><p><br /><em>Job Reference No: 06900-0013272329</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuOTgxMjUuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong><br />Are you a capable and passionate professional ready to take your IT career to the next level? A prestigious professional services organization, located in central Auckland is actively seeking a talented IT Support Analyst to join its high-performing team. As a respected leader in the professional services industry, this organization has built an outstanding reputation for delivering world-class solutions and exceptional client service. Known for its innovation and dedication to staying ahead of the curve in IT services, it offers the perfect environment for passionate technical specialists to thrive, innovate, and grow their careers.</p><p><strong>The Role</strong> <br />As an IT Support Analyst, you'll take on vital responsibilities to ensure smooth IT operations across the organization. From troubleshooting technical issues to collaborating on system optimizations, you'll serve as the go-to expert for resolving challenges and driving improvements. Key aspects of this position include:</p><ul><li>Delivering exceptional, responsive IT support to both internal teams and external clients.</li><li>Administering hardware, software, and network solutions with efficiency and professionalism.</li><li>Collaborating with team members to implement innovative IT strategies.</li><li>Proactively identifying and solving technical issues to enhance productivity organization-wide.</li></ul><p><strong>Your Profile:</strong> <br />You are a motivated and tech-savvy individual eager to solve problems, deliver great service, and build upon your foundational experience in IT support. With strong technical troubleshooting skills and a passion for helping end-users, you are looking for a role that will challenge and grow your skills further.<br />Qualifications and Experience:</p><ul><li>1-2 years of experience in an IT support role (Level 1 or similar).</li><li>Proficiency in troubleshooting issues in a Windows/Microsoft environment.</li><li>Familiarity with Microsoft 365 applications and basic Active Directory tasks.</li><li>Solid understanding of hardware, software, and peripheral setups (e.g., printers, mobile devices).</li><li>Excellent problem-solving skills with a methodical approach to delivering solutions.</li><li>Previous experience with service desk or ticketing platforms.</li><li>Strong written and verbal communication skills.</li><li>Time management skills with the ability to prioritize tasks effectively.</li></ul><p><strong>About You:</strong></p><ul><li>You thrive on helping others and delivering exceptional customer service.</li><li>You are detail-oriented and capable of working independently or as part of a team.</li><li>You are eager to learn and develop your technical skills further.</li><li>You can stay calm and composed in high-pressure situations.</li><li>You communicate technical information in a clear, user-friendly manner.</li><li>You take ownership of tasks and see them through to resolution.</li></ul><p>If you're passionate about technology and providing first-class IT support, this is an excellent opportunity to join a reputable organization with plenty of room for growth. Apply today to kickstart your career and contribute to a team that values innovation and collaboration!</p><p><strong>How to apply</strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Stanley Onacha or Dominique Smith in our Auckland office on 09-915-6700.</p><p><br /><em>Job Reference No: 06900-0013242906</em></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuODkxNzkuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We're proud to be partnering with a nationally respected organisation that plays a vital role in the health and wellbeing of communities across Aotearoa. With a long-standing reputation for care, integrity, and service, our client is a leader in delivering essential support services that truly make a difference in people's lives.</p><p>The organisation is values-driven, future-focused, and committed to fostering a culture of compassion, collaboration, and continuous development. This is more than just a job, it's a chance to contribute to a mission that matters. If you're looking for a role where your skills and heart can align, and where your impact will be felt across the country, this could be the perfect fit.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We're seeking a proactive and customer-focused IT Support Analyst to join a dynamic team and play a key role in supporting the day-to-day operations of the ICT function. This role is ideal for someone who thrives in a fast-paced environment and enjoys solving technical challenges while delivering exceptional service.</p><p>Key Responsibilities:</p><ul><li>Provide technical support across desktop hardware, software, operating systems, and IT infrastructure.</li><li>Act as the first point of contact for technical assistance via phone, email, or ticketing system.</li><li>Troubleshoot and resolve hardware and software faults within defined service desk time-frames.</li><li>Deliver high-level system availability and customer satisfaction through effective problem diagnosis and resolution.</li><li>Install, configure, upgrade, and maintain a wide range of hardware including desktops, laptops, servers, printers, mobile devices, and AV equipment.</li><li>Install and maintain software including Windows OS, Microsoft Office Suite, security tools, and business applications.</li></ul><p>This role operates on a 24/7 rotating roster (4 days on, 4 days off):</p><ul><li>2-day shifts - 6am to 6pm</li><li>2-night shifts - 6pm to 6am</li></ul><p><span style="text-decoration: underline;"><strong>Your profile:</strong></span></p><ul><li>Strong communication skills with a customer centric approach</li><li>2 - 3 years' experience in a Service Desk role or similar</li><li>Familiar with ITIL best practices</li><li>Thrive in environments where no two days are the same</li></ul><p><br />This role is based in Mount Wellington and parking is available on-site. Perks and benefits include retailer discounts and KiwiSaver.</p><p>Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support.</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Dominique Smith or Stanley Onacha in our Auckland office on<strong> 09-915-6700.</strong></p><p><br /><span style="text-decoration: underline;"><strong>Job Reference No:</strong></span><br /><strong>06900-0013291265</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjE2MTI3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br />My client is a fast-growing New Zealand company based in East Tamaki operating in the manufacturing and export industries. The company is a New Zealand success story who produce a range of quality products at their manufacturing facilities across the country and export them globally.</p><p><strong>The Role</strong> <br />As the Commercial Analyst you will be reporting to the Commercial Manager with a dotted line to an impressive GM-Commercial. You will be doing a deep dive into the operations of the business, using the insights you find to drive commercial outcomes for the business - this an opportunity to add real value. You will be responsible for:</p><ul><li>Customer contract analysis</li><li>Margin analysis</li><li>Partnering with division heads on performance</li><li>Budgeting/Forecasting</li><li>Maintain dynamic pricing models</li><li>Ad-hoc reporting when necessary</li></ul><p><strong>Your profile:</strong><br />To be considered for the role you will need to be a self-starter, have a drive & energy to make things happen & be proactive in nature. You will have previous experience in a similar role within a commercial organization sitting in the finance team honing your analytical skills. The keys things are:</p><ul><li>FMCG or manufacturing experience</li><li>Experience working in a commercial finance setting (not tech)</li><li>Strong technical excel skills, with advanced modelling ability</li><li>Exceptional business acumen, ability to understand key drivers and zoom in and zoom out</li></ul><p><br /><strong>How to apply</strong><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Samir Sheth or Ronil Singh</strong> in our Auckland office on <strong>09-915-6700</strong>.</p><p><br /><span style="text-decoration: underline;"><em><strong>Job Reference No: 06900-0013262616</strong></em></span></p><p> </p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U2FtaXIuU2hldGguOTY3ODUuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong><br />One of the leaders in the market, this circa $90mill TO organization who are based in South Auckland with conveniently located offices. The work environment is vibrant and dynamic where they work hard and have a close-knit team with senior management working hand in hand with the wider office. This is an excellent opportunity for an established Assistant Accountant looking to branch into the financial analysis space, there could also be potential for a permanent opportunity for the right person.</p><p><strong>The Role</strong> <br />Working in a finance team of 10 and reporting into the FC, you will be responsible for managing the key commercial client accounts with a focus on reporting. You will be working across multiple systems, and you will have strong excel skills with an ability to manipulate and cleanse data with strong technical skills and good business acumen.</p><p>Your duties will include:</p><ul><li>Distributing weekly and monthly customer reports for over 300 accounts</li><li>Analysing current and past data for individual contracts and understanding the variances</li><li>Calculating commissions on sales</li><li>Intercompany re-charges</li><li>Account reconciliations</li><li>Communicating insights of weekly reports to wider business and external stakeholders</li><li>Ad-hoc reporting</li></ul><p><strong>Your profile:</strong> <br />This is an exciting and challenging role which give the right person an opportunity to get involved with some interesting and complex work, which is very specific to the industry my client operates within.</p><p>The ability to do Pivot Tables and V Lookups is essential for this role as you will need to do this in order to manipulate the necessary data to compile reports. You will also have strong communication skills and be able to work in a team environment.</p><p><strong>How to apply</strong><br />Please send your resume in <strong>Microsoft Word format</strong> by clicking on the apply button or for further information, contact <strong>Kelsey Llewellyn</strong>, <strong>Jarrad Carmicheal</strong> or <strong>Ollie Harris</strong> in our Auckland office on <strong>09-915-6700.</strong></p><p><br /><span style="text-decoration: underline;"><em><strong>Job Reference No: 06900-0013256408</strong></em></span></p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a2Vsc2V5LmxsZXdlbGx5bi4wMzY3Ny4xMDkxOEByaGluei5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong><br />Join an innovative financial services organisation that prides itself on fostering cutting-edge technology solutions to empower its business operations and streamline customer experiences. This company is passionate about leveraging the ServiceNow platform to drive digital transformation, optimise processes, and deliver exceptional value to both employees and clients.</p><p><strong>The Role</strong> <br />We are seeking an experienced Solution Architect specialising in the ServiceNow platform. In this key position, you will play an important role in designing and implementing enterprise-wide ServiceNow solutions to solve complex business challenges in the financial services domain. As a trusted technical expert, you will collaborate across teams to shape the platform strategy, define system architecture, and ensure the successful execution of projects that align with business objectives.</p><p><strong>Your Profile:</strong> </p><ul><li>5+ years of experience in implementing and architecting solutions on the ServiceNow platform</li><li>Strong knowledge of core ServiceNow modules</li><li>Hands-on expertise with ServiceNow scripting, workflows, and integrations</li><li>Familiarity with integration tools, and enterprise-grade solutions</li><li>Ability to communicate technical concepts effectively to both technical and non-technical stakeholders</li><li>A proactive problem-solver with excellent communication, analytical and critical-thinking skills.</li></ul><p>Please note, this a contract position so <span style="text-decoration: underline;">only candidates who have valid working rights in New Zealand</span> can be considered. Immediate start.</p><p><strong>How to apply</strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Ondrej Litavsky or Camilla Hamilton in our Auckland office on 09-915-6700.</p><p><br /><em>Job Reference No: 06900-0013290434</em> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5Ljg3MjAwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
