<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We're proud to be partnering with a nationally respected organisation that plays a vital role in the health and wellbeing of communities across Aotearoa. With a long-standing reputation for care, integrity, and service, our client is a leader in delivering essential support services that truly make a difference in people's lives.</p><p>The organisation is values-driven, future-focused, and committed to fostering a culture of compassion, collaboration, and continuous development. This is more than just a job, it's a chance to contribute to a mission that matters. If you're looking for a role where your skills and heart can align, and where your impact will be felt across the country, this could be the perfect fit.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We're seeking a proactive and customer-focused IT Support Analyst to join a dynamic team and play a key role in supporting the day-to-day operations of the ICT function. This role is ideal for someone who thrives in a fast-paced environment and enjoys solving technical challenges while delivering exceptional service.</p><p>Key Responsibilities:</p><ul><li>Provide technical support across desktop hardware, software, operating systems, and IT infrastructure.</li><li>Act as the first point of contact for technical assistance via phone, email, or ticketing system.</li><li>Troubleshoot and resolve hardware and software faults within defined service desk time-frames.</li><li>Deliver high-level system availability and customer satisfaction through effective problem diagnosis and resolution.</li><li>Install, configure, upgrade, and maintain a wide range of hardware including desktops, laptops, servers, printers, mobile devices, and AV equipment.</li><li>Install and maintain software including Windows OS, Microsoft Office Suite, security tools, and business applications.</li></ul><p>This role operates on a 24/7 rotating roster (4 days on, 4 days off):</p><ul><li>2-day shifts - 6am to 6pm</li><li>2-night shifts - 6pm to 6am</li></ul><p><span style="text-decoration: underline;"><strong>Your profile:</strong></span></p><ul><li>Strong communication skills with a customer centric approach</li><li>2 - 3 years' experience in a Service Desk role or similar</li><li>Familiar with ITIL best practices</li><li>Thrive in environments where no two days are the same</li></ul><p><br />This role is based in Mount Wellington and parking is available on-site. Perks and benefits include retailer discounts and KiwiSaver.</p><p>Please note this role is currently only open to NZ citizens or residents as they cannot offer visa support.</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Dominique Smith or Stanley Onacha in our Auckland office on<strong> 09-915-6700.</strong></p><p><br /><span style="text-decoration: underline;"><strong>Job Reference No:</strong></span><br /><strong>06900-0013291265</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZG9taW5pcXVlLnNtaXRoLjE2MTI3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br />Join a pioneering Kiwi-owned business that's been a trusted name for quality products since the early 1930's. As an organization deeply rooted in New Zealand values, this business is passionate about sustainability and conservation efforts and are very proud to be the largest contributor to the Forest Lifeforce Restoration Trust. While this company has a focus on delivering excellent and quality products, they are equally committed to fostering a dynamic and inclusive workplace for all staff.<br /> <br /> <strong>The Role</strong><br />We are looking for an <strong>IT Systems Administrator,</strong> who will play a pivotal role in ensuring a resilient and highly available IT environment that supports both office and factory operations. This is your opportunity to step up and take ownership of the end-to-end support process for IT incidents, requests, system maintenance, and project support.<br /><strong>Key Responsibilities:</strong><br /> </p><ul><li><strong>Service Management:</strong></li><li>Be the go-to contact for all IT-related incidents and requests, ensuring timely response, accurate issue recording, and resolution. Provide technical advice and escalate complex issues to partners when required.</li><li><strong>Reactive Support:</strong></li><li>Handle hardware/software installations, troubleshoot infrastructure issues, onboard/offboard users, and repair or replace IT equipment as necessary. Utilize resources responsibly by recycling and securely wiping or destroying old devices.</li><li><strong>Proactive Maintenance:</strong></li><li>Monitor systems to ensure anti-virus protection, patching, backups, licensing, firewall functionality, WiFi status, and overall health of core systems. Take pre-emptive action to address any anomalies.</li><li><strong>Security:</strong></li><li>Uphold company security policies and procedures to safeguard IT systems.</li><li>Projects and Innovation:</li><li>Get involved in IT projects for testing new technologies and providing early-life support-advancing your skill set while contributing to impactful initiatives.</li></ul><p><strong>Your profile:</strong><br />You'll be stepping into a role that requires curiosity, resilience, and a technical skill set to support a complex IT ecosystem. Here's what makes you the ideal fit:<br />Essential Skills:<br /> </p><ul><li>3+ years of IT experience in an IT support or Administration role</li><li>Solid hands-on experience in Windows Server and domain administration.</li><li>Office 365 and Teams administration abilities.</li><li>Full, clean driver's license.</li><li>Strong troubleshooting and problem-solving skills.</li></ul><p>Highly Valued Skills:<br /> </p><ul><li>Experience in the manufacturing industry.</li><li>Microsoft certifications (or a willingness to pursue them).</li><li>Knowledge of PowerShell scripting.</li><li>Networking, security systems, and Microsoft licensing expertise.</li></ul><p>Personal Qualities:<br /> </p><ul><li>Curious, eager to learn, and proactive in finding solutions.</li><li>Patient and personable, with great communication skills.</li><li>Strong initiative and a "can-do" attitude.</li><li>Collaborative teammate who thrives in a close-knit work environment.</li><li>Resilient under pressure with a sense of humour to brighten your workday.</li></ul><p><strong>How to apply</strong><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Stanley Onacha</strong> or <strong>Dominique Smith</strong> in our Auckland office on <strong>09-915-6700.</strong><br /> <br /> <br /><strong>Job Reference No: 06900-0013296498</strong><br /> <br /> <br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuMzQ1OTIuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">
<p><span style="text-decoration: underline;"><strong>The Company</strong></span><br />Join one of New Zealand's most iconic manufacturing brands - a business that's not just known for its products, but for its commitment to innovation and excellence. With operations across the country, this organisation understands that staying ahead means investing in cutting-edge technology and the people who make it work. Their IT team is central to this mission, fostering a culture of trust, collaboration, and continuous improvement. If you're passionate about tech and want to be part of a company that values its people as much as its performance, this is the place to be.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong><br />We're looking for a seasoned Systems Administrator to step into a 4-month contract and make an immediate impact. As the team shifts focus to a major cloud transformation project, you'll be the go-to escalation point for BAU support and IT infrastructure. You'll keep things running smoothly across both on-prem and cloud environments, while also identifying opportunities to streamline processes and improve service delivery. This is a hands-on role where your expertise will be valued, and your ideas welcomed.</p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li>Proven experience with the <strong>Microsoft Suite</strong>, especially <strong>M365</strong></li><li>Strong working knowledge of <strong>Azure</strong> cloud services</li><li>Expertise in <strong>Intune</strong> and device management</li><li>Confidence in troubleshooting and thinking on your feet</li><li>Experience working across <strong>multi-vendor environments</strong></li><li>A proactive mindset and a collaborative approach to problem-solving</li></ul><p><strong><span style="text-decoration: underline;">How to apply</span></strong><br />Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact Camilla Hamilton or Ondrej Litavsky in our Auckland office on <strong>09-915-6700.</strong></p><p><strong><span style="text-decoration: underline;">Job Reference No: 069000013308459</span></strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjc5MDQ3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">
