<p>Our international client is a leading global investor, who continues to be a dedicated partner to visionary founders and investors seeking to build dynamic businesses and create long-term value. Guided by the conviction that entrepreneurs can be incredible agents of transformational change, the firm combines a collaborative global approach, sector-specific expertise, a long-term investment horizon, and a deep understanding of growth drivers to partner with and scale innovative businesses around the world.<br /><br />We are seeking A Director of Fund Accounting (m/f/x), who is a seasoned accounting professional to join their Investment Fund Operations Team in Amsterdam. This individual will play a pivotal role in managing fund operations and financial reporting for their Dutch investment platform. As a senior team member, the candidate will lead and mentor junior staff, enhance accounting processes, and serve as a key liaison across global finance, legal, and tax functions. The candidate will also be involved with the German management company.<br /><br />The successful candidate will provide leadership and expertise across fund and corporate accounting activities within the Dutch investment platform.</p><p><strong>Responsibilities</strong></p><ul><li>Oversee and ensure accurate record keeping and fund accounting for Dutch Cooperatives and related Dutch, German, and Luxembourg subsidiaries</li><li>Support in transaction management (investment closings, sales, distributions)</li><li>Supervise the preparation and review of share reconciliations, capital activity summaries, and other complex investment breakdowns</li><li>Coordination of the annual audit and the preparation and/or review of financial statements, tax filings, and regulatory submissions</li><li>Manage the Accounts Payable process end-to-end, including invoice review, allocation approval, and payment execution</li><li>Oversee cash management, including bank reconciliations and liquidity tracking</li><li>Take ownership of the monthly and quarterly close process, ensuring timely and accurate reporting</li><li>Mentor and guide junior staff, fostering knowledge transfer and professional development</li><li>Together with the Vice President Finance work on strategic improvements and efficiency gains</li><li>Accounting of the German management company</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or Business Administration (Dutch HBO-level or higher); a Master's degree or professional qualification (e.g., RA, CPA) is preferred</li><li>Minimum of 5-10 years of progressive accounting experience, ideally within private equity or asset management</li><li>Expertise in fund accounting and familiarity with investment structures across jurisdictions (NL, LU, DE)</li><li>Significant proficiency in Microsoft Excel including links, reference formulas/lookups, and pivot tables (Macro skills a plus)</li><li>PowerBI, Alteryx, or other data analytic software knowledge is a plus</li><li>Adept at navigating complex accounting systems; experience with Yardi, Investran, or similar is a plus</li><li>Fluent in Dutch and English, both written and spoken</li><li>Well organized, analytical, flexible and meticulous with leadership capabilities</li><li>Proactive, collaborative, and comfortable operating in a fast-paced, global environment</li><li>Excellent interpersonal and communication skills, with a professional presence</li><li>A strong team player with a solutions-oriented mindset and a commitment to continuous improvement</li></ul><p><strong>Interested?</strong><br />Does this Director of Fund Accounting role in Amsterdam seem to fit you to the T? Don't hesitate to contact us by clicking the 'apply now/solliciteren' button!</p><p> </p><p><em>Robert Half Nederland B.V. en Robert Half International B.V. verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op </em><em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.nl/nl/privacyverklaring&data=04|01|[email protected]|56cb8534b89446420eb408d9e4c65590|16532572d5674d678727f12f7bb6aed3|0|0|637792362770669701|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=TuGWIRvffv0EF7Cc6bKJUI9/Of9BcvO9340/p1cipbg=&reserved=0">https://www.roberthalf.nl/nl/privacyverklaring</a></em><em>. Indien u vragen heeft omtrent de verwerking van uw persoonsgegevens kan u steeds contact met ons opnemen via </em><em><a href="mailto:[email protected]">[email protected]</a></em><em>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4yMjg0NC4xMDkxN0ByaGlubC5hcGxpdHJhay5jb20.gif">
<p>Are you ready to take your career to the next level in the dynamic world of financial technology? We're looking for an enthusiastic <strong>Customer Success Analyst</strong> (m/v/x) to join a talented team in <strong>Amsterdam</strong>. This is a fantastic opportunity to work in an international environment that helps channel investments into impactful projects and businesses. If you're driven, detail-oriented, and have a knack for client relationship management, this role could be your perfect match.</p><p><strong>About the Company:</strong></p><p>Our client operates at the intersection of finance and technology, offering fund management systems to global customers to optimize their financial processes. This organization combines its cutting-edge technology with back-office services, working closely with customers to unlock their potential. While specific details about the company remain confidential, think of it as a tech-savvy financial partner pioneering transformative fintech systems used by clients worldwide.</p><p>The culture is entrepreneurial and collaborative - empowering employees to contribute from day one while fostering an environment of teamwork and personal growth. With its focus on supporting key businesses, including those in developing regions, this company aligns its mission with high-impact global development projects.</p><p><strong>Your Role:</strong></p><p>As a <strong>Customer Success Analyst</strong> based in <strong>Amsterdam</strong>, you will play an essential role in ensuring clients maximize the value of the company's platform. From onboarding to active usage, you'll act as a facilitator to train, support, and empower customers as they navigate the system.</p><p>You'll work directly with the <strong>Customer Success Manager</strong> and collaborate on onboarding processes, training activities, feedback collection, and maintaining client relationships across the financial sector. You'll also assist in project management and troubleshooting common issues, bridging client needs with platform improvements.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Communication</strong>: Proactively respond to inquiries via email, chat, and phone, building trust-driven relationships with clients. Ensure clients understand core aspects of the platform and provide basic troubleshooting support.</li><li><strong>System Onboarding</strong>: Support new customers by guiding them through the onboarding process and system setup.</li><li><strong>Training Sessions</strong>: Conduct training sessions, assist with presentations, and create user-friendly documentation like FAQs and how-to guides.</li><li><strong>Feedback Loop</strong>: Gather client feedback and ensure it is communicated effectively within the organization.</li><li><strong>Administrative Tasks</strong>: Manage scheduling, client data organization, and meeting preparations.</li><li><strong>Project Management Support</strong>: Play an active role in ensuring projects follow timelines and deliverables.</li><li><strong>Data Entry</strong>: Maintain accurate, up-to-date records about client interactions and usage patterns.</li></ul><p><strong>Your Profile:</strong></p><ul><li><strong>Experience</strong>: 0-2 years in customer-facing roles such as customer support, administration, or working within finance technology, SaaS, banking, or accounting sectors.</li><li><strong>Skills</strong>: Strong communication skills with fluency in English (additional languages are a bonus). Intermediate-to-advanced PowerPoint and Excel knowledge is essential.</li><li><strong>Knowledge</strong>: Comfortable engaging in financial discussions, with a basic understanding of derivatives, loans, and guarantees.</li><li><strong>Tech-Savvy</strong>: Adaptable to learning new software tools and systems.</li><li><strong>Organized</strong>: Able to balance multiple projects in a fast-paced setting.</li><li><strong>Location</strong>: Based in the Netherlands, working full-time on-site in <strong>Amsterdam</strong>.</li></ul><p><strong>What's Offered:</strong></p><ul><li><strong>Competitive Salary</strong>: €40-45k gross per year (based on a 40-hour work week and dependent on experience/educational background).</li><li><strong>International Experience</strong>: Work alongside highly experienced professionals in the finance and fintech space.</li><li><strong>Growth Opportunities</strong>: Build a strong network within the financial sector and develop project management skills.</li><li><strong>Vibrant Culture</strong>: A collaborative and high-energy environment with plenty of team activities and opportunities to contribute to impactful projects.</li></ul><p><strong>Interested?</strong> Don't wait - click the 'Apply Now' button today to join this exciting journey. We'll be in touch quickly to discuss the next steps and answer any questions. Let's streamline success together!</p><p><em>Robert Half Nederland B.V. en Robert Half International B.V. verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op </em><em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.nl/nl/privacyverklaring&data=04|01|[email protected]|56cb8534b89446420eb408d9e4c65590|16532572d5674d678727f12f7bb6aed3|0|0|637792362770669701|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000&sdata=TuGWIRvffv0EF7Cc6bKJUI9/Of9BcvO9340/p1cipbg=&reserved=0">https://www.roberthalf.nl/nl/privacyverklaring</a></em><em>. Indien u vragen heeft omtrent de verwerking van uw persoonsgegevens kan u steeds contact met ons opnemen via </em><em><a href="mailto:[email protected]">[email protected]</a></em><em>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi43MzYxNi4xMDkxN0ByaGlubC5hcGxpdHJhay5jb20.gif">
