<p>Office Management & Sales Support Spezialist (w/m/d) gesucht - Für unseren Kunden, mit Sitz im Raum Bern, suchen wir ab sofort einen Office Management & Sales Support Spezialisten (w/m/d). Bei der Position handelt es sich um eine direkte Festanstellung bei unserem Kunden. Die Betreuung und Vermittlung sowie alle unsere weiteren Serviceleistungen sind für Sie als Bewerber kostenfrei.</p><p>Ihre Aufgaben als Office Management & Sales Support Spezialist (w/m/d)</p><p>· Verantwortung für die Organisation, Administration und reibungslose Abläufe des Standorts</p><p>· Förderung des Standorts als attraktiven Treffpunkt für Kunden und Partner</p><p>· Leitung und Koordination des Teams im täglichen Geschäftsbetrieb</p><p>· Sicherstellung und Einhaltung betrieblicher Standards und Richtlinien</p><p>· Kompetente Bearbeitung von Kundenanfragen und -problemen, ggf. Weiterleitung an zuständige Stellen</p><p>· Identifikation zusätzlicher Geschäftsmöglichkeiten und Verbesserung der Forderungseffizienz</p><p>· Unterstützung und Teilnahme bei Vertriebsaktivitäten</p><p>· Organisation von Kunden- und Networking-Events, um die Community zu stärken</p><p>· Kommunikationsschnittstelle zwischen Vermietern, Zulieferern und internen Abteilungen</p><p>· Teilnahme an Schulungen zur Weiterentwicklung im Bereich Vertrieb und Kundenbetreuung</p><p> </p><p>Ihr Profil</p><p>· Mindestens 3 Jahre Berufserfahrung in einer vergleichbaren Rolle</p><p>· Erfolgreich abgeschlossene Ausbildung oder vergleichbarer Bildungsweg</p><p>· Fliessende Sprachkenntnisse in Deutsch, Englisch und Französisch</p><p>· Professionelles und gepflegtes Auftreten sowie sehr gute Umgangsformen</p><p>· Strukturierte, selbstständige und zuverlässige Arbeitsweise</p><p>· Ausgeprägtes Organisationstalent mit einer lösungsorientierten, positiven „Hands-on"-Mentalität</p><p>· Starke kommunikative Fähigkeiten sowie ein kundenorientiertes Verhalten</p><p>· Flexibilität, Eigeninitiative und die Fähigkeit, Verantwortung zu übernehmen</p><p>· Freude an der Arbeit im Team und der Förderung eines positiven Teamgeistes</p><p> </p><p>Unser Kunde bietet</p><p>· Einen unbefristeten Arbeitsvertrag</p><p>· Modernes Arbeitsumfeld</p><p>· Ergonomische Arbeitsplätze</p><p> </p><p>Haben wir Ihr Interesse geweckt?</p><p>Dann bewerben Sie sich online als Office Management & Sales Support Spezialist (w/m/d) unter Angabe der Referenznummer 06680-0013256510 - Ihr Lebenslauf genügt. Bei Fragen steht Ihnen Frau Laura Lazraj von Robert Half gerne zur Verfügung.</p><p> </p><p>Die Robert Half GmbH verarbeitet die Daten von Bewerbern, die zur Durchführung des Bewerbungsverfahrens erforderlich sind. Weitere Informationen zum Datenschutz, insbesondere zu Ihren Rechten, finden Sie unter <a href="https://www.roberthalf.com/ch/de/datenschutzerklaerung." target="_blank">https://www.roberthalf.com/ch/de/datenschutzerklaerung</a>.</p><p>Wenn Sie Fragen zum Datenschutz haben, können Sie uns jederzeit per E-Mail unter <a id="menurcle" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" title="mailto:[email protected]" href="mailto:[email protected]" target="_blank" rel="noreferrer noopener">[email protected]</a> kontaktieren.</p><img src="https://counter.adcourier.com/cm96YWsuNzY3MTkuMTA5MjBAcmhpZGUuYXBsaXRyYWsuY29t.gif">
<p>The Customer Success Manager plays a critical role in ensuring customer satisfaction and successful project delivery after the contract is signed. The Customer Success Manager is responsible for ensuring smooth planning, budget management, and on-time project completion, all while maintaining strong communication with the customer.</p><p><strong>Missions</strong></p><p>· Project Tracking: Maintain clear and regular communication with the customer to provide updates on the project's advancement.</p><p>· Customer Liaison: Act as the main point of contact between the customer and the production team</p><p>· Planning (production phase, installation and transportation) & Budget Tracking</p><p>· Installation preparing & Maintenance Contract : Liaise with the different actors around construction work then finalize and close the maintenance contract with the customer</p><p>· Team Briefing & Debriefing : with technical sales, maintenance team and client</p><p>· Project Documentation: Document the entire project, from planning through to final installation, including any challenges or changes.</p><p>· After Action Review: Perform a detailed after-action review to assess project performance, identify areas for improvement, and apply lessons learned for future projects.</p><p>· Customer Feedback: Collect feedback from the customer regarding the installation process, overall experience, and final product.</p><p>· Project Close-Out: Ensure the project is successfully closed out with all necessary documentation, maintenance contracts, warranty & conformity certificates, organize training and feedback collected.</p><p>· Off-site After sales support: take concerns and issues from customers, organise with field service on-site support and maintenance</p><p><strong>Profil du candidat</strong></p><p>Qualifications:</p><p> </p><p>· Proven experience in project management, customer success, or a similar role within the construction or technical industry.</p><p>· Strong communication skills, with the ability to manage customer expectations and keep teams informed.</p><p>· Excellent organizational skills & budget management experience</p><p>· Experience in coordinating between technical teams and customers to ensure smooth project delivery.</p><p>· Problem-solving skills, anticipate potential challenges and address them proactively.</p><p>· Ability to work independently and handle multiple priorities while ensuring a high level of customer satisfaction.</p><p>· Languages: French and English, more languages is a plus</p><p> </p><p>Have we piqued your interest?</p><p>Then apply online as a Customer Success Manager (f/m/x) by quoting reference number 60140-0013256566.</p><p><span style="vertical-align: inherit;"><span style="vertical-align: inherit;">Robert Half GmbH processes applicant data that is necessary to carry out the application process. </span><span style="vertical-align: inherit;">You will find more information on data protection, in particular on your legal rights, at </span></span><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.ch/fr/clause-de-respect-de-la-vie-privee&data=05|01|[email protected]|68e93857ec41478e157d08da2d013bc3|16532572d5674d678727f12f7bb6aed3|0|0|637871780559844848|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=Z1gWyvq2T8zxQQuiGaEV39vM0vynLe0XKsOB7EI8H/4=&reserved=0"><span style="vertical-align: inherit;"><span style="vertical-align: inherit;">https://www.roberthalf.ch/fr/clause-de-respect-de-la-vie-privee</span></span></a><span style="vertical-align: inherit;"><span style="vertical-align: inherit;"> .</span></span></p><img src="https://counter.adcourier.com/cm9iZXJ0aGFsZi41OTk1Ni4xMDkyMEByaGlmci5hcGxpdHJhay5jb20.gif">
<p>Vacancy: SALES & OPERATIONS ASSISTANT (M/F/X) - We are looking for a SALES & OPERATIONS ASSISTANT (M/F/X) to start asap for our client, in the maritime transport. The position is a direct permanent position with our customer. The support and placement as well as all of our other services are free of charge for you as an applicant.</p><p><strong>Missions</strong></p><p>· Support the registration of the Group with clients; maintain and update customer portals, including login credentials.</p><p>· Assist in the preparation and submission of tenders, ensuring all standard documentation and procedures are correctly followed.</p><p>· Maintain and update the CRM system; support users at headquarters and in branch offices, including training where necessary.</p><p>· Keep commercial, tender, and contract logs accurate and up to date.</p><p>· Collaborate in the preparation of annual client tariffs and ensure data is correctly stored on internal servers.</p><p>· Support the sales team in building customized tariff proposals for clients.</p><p>· Organize and translate presentations for internal meetings and external clients or affiliates.</p><p>· Ensure all sales documentation is current and correctly archived, both digitally and physically.</p><p>· Contribute to the organization of client gifts and events at the end of the year.</p><p><strong>Profil du candidat</strong></p><p>· Previous experience in a sales support, commercial assistant, or operations role (1-3 years minimum preferred).</p><p>· Excellent written and verbal communication skills in English; additional languages are a plus.</p><p>· Strong organizational and multitasking skills with a proactive and solution-oriented mindset.</p><p>· Proficiency in Microsoft Office (especially Excel and PowerPoint).</p><p>· Familiarity with CRM tools (e.g., Salesforce, HubSpot) and internal database management.</p><p>· Ability to work independently and as part of a team in an international, fast-paced environment.</p><p> </p><p>Are you interested by this role?</p><p> </p><p>Then apply online as SALES & OPERATIONS ASSISTANT (M/F/X) by citing this reference number 60140-0013260958. If you have any questions, Marie-France LAGORSSE from Robert Half will be happy to help you.</p><p>Robert Half GmbH traite les données des candidats qui sont nécessaires pour mener à bien le processus de candidature. Vous trouverez plus d' informations sur la protection des données, en particulier sur vos droits légaux, à <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.ch/fr/clause-de-respect-de-la-vie-privee&data=05|01|[email protected]|68e93857ec41478e157d08da2d013bc3|16532572d5674d678727f12f7bb6aed3|0|0|637871780559844848|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=Z1gWyvq2T8zxQQuiGaEV39vM0vynLe0XKsOB7EI8H/4=&reserved=0">https://www.roberthalf.ch/fr/clause-de-respect-de-la-vie-privee</a>.</p><img src="https://counter.adcourier.com/cm9iZXJ0aGFsZi44Mjg0OC4xMDkyMEByaGlmci5hcGxpdHJhay5jb20.gif">
<p><strong>Position to be filled: Personal Assistant (f/m/x) - </strong>We are looking for a Personal Assistant (f/m/x) for our client, a growing, international company. The position is located in Mont-sur-Rolle. This is a permanent position.</p><p><strong>Missions</strong></p><p>Reporting to the directors, you will act as a true partner to arrange business and personal meetings, you will be in charge of :</p><p> </p><ul><li>Calendar & Email Efficiency</li></ul><p>Maintain a reschedule rate for CEO meetings over a rolling 3-month period.</p><ul><li>Meeting & Briefing Preparation</li></ul><p>Deliver clear meeting briefs at least 24 hours in advance for 90% of external meetings.</p><p>Provide concise summaries of top-priority meetings within 12 hours.</p><ul><li>Travel Management</li></ul><p>Organize all business travel (flights, logistics, agenda, contacts, documents) at least 5 working days in advance, with contingencies included.</p><p>Achieve >95% satisfaction score on post-trip debrief (your feedback).</p><ul><li>Project & Task Tracking</li></ul><p>Maintain an up-to-date "CEO Dashboard" with priorities, team follow-ups, deadlines, and a weekly digest every Monday morning.</p><p>Ensure 100% of action items from CEO meetings are captured and assigned within 24 hours.</p><ul><li>Proactive Problem Solving</li></ul><p>Identify and resolve at least 2 recurring inefficiencies in your daily routines or CEO workflows within the first 90 days.</p><p>Track and flag risks/issues weekly in a shared Notion board or other tool.</p><ul><li>Personal Life Support</li></ul><p>Handle 100% of personal errands and scheduling without needing reminders.</p><p>Plan personal events or family logistics.</p><ul><li>Quarterly Growth & Ownership</li></ul><p>Propose and own at least one process improvement or system automation per quarter.</p><p><strong>Profil du candidat</strong></p><ul><li>Able to work independently and proactively</li><li>Know how to manage a CEO's life with both professionalism and humanity</li><li>Are a master juggler-emails, events, Excel, and emotions</li><li>Have 3+ years in a similar role</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Excellent organizational and planning skills</li><li>Fluent in English and French (spoken and written), any other language is a plus</li><li>Google Workspace</li><li>Travel platforms, calendaring and project management tools, and CRMs</li></ul><p><strong>Have we piqued your interest?</strong></p><p>Then apply online as a Personal Assistant (f/m/x) by quoting reference number <strong>60140-0013256528</strong>.</p><p><span style="vertical-align: inherit;"><span style="vertical-align: inherit;">Robert Half GmbH processes applicant data that is necessary to carry out the application process. </span><span style="vertical-align: inherit;">You will find more information on data protection, in particular on your legal rights, at </span></span><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.ch/fr/clause-de-respect-de-la-vie-privee&data=05|01|[email protected]|68e93857ec41478e157d08da2d013bc3|16532572d5674d678727f12f7bb6aed3|0|0|637871780559844848|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=Z1gWyvq2T8zxQQuiGaEV39vM0vynLe0XKsOB7EI8H/4=&reserved=0"><span style="vertical-align: inherit;"><span style="vertical-align: inherit;">https://www.roberthalf.ch/fr/clause-de-respect-de-la-vie-privee</span></span></a><span style="vertical-align: inherit;"><span style="vertical-align: inherit;"> .</span></span></p><img src="https://counter.adcourier.com/cm9iZXJ0aGFsZi40NTI4My4xMDkyMEByaGlmci5hcGxpdHJhay5jb20.gif">
