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Operations Manager (Business Support) in Perth

Operations Manager job description

An Operations Manager is responsible for overseeing the daily functions that keep an organisation running efficiently. This role involves streamlining operational processes, managing teams, and driving performance improvements across administrative, financial, and client support functions. Operations Managers play a pivotal role in ensuring service excellence, compliance, and continuous improvement across all back-office functions.

Operations Manager duties and responsibilities of the job

Operations Managers ensure that all business support functions operate smoothly and efficiently, contributing to the broader strategic objectives of the organisation. Typical duties and responsibilities include:Overseeing the day-to-day operations of administrative, finance, HR, and client support teamsDeveloping, implementing and refining operational policies and procedures to improve efficiencyManaging team performance, setting KPIs and driving accountability across departmentsIdentifying process improvement opportunities and leading business support optimisation initiativesCollaborating with department heads and senior management to align operations with business goalsMonitoring budgets and ensuring cost-effective use of resourcesManaging vendor relationships and ensuring quality service deliveryEnsuring compliance with legal, regulatory, and internal governance standardsLeading system and software implementations to improve workflow automation and reportingPreparing regular operational reports and presenting key insights to senior stakeholders

Typical Operations Manager duties

Operations Managers in business support roles often come from varied professional backgrounds, but a degree in one of the following is typically desirable:Business AdministrationOperations ManagementFinanceHuman ResourcesManagementProfessional certifications such as Lean Six Sigma, PMP (Project Management Professional), or other operations or process improvement credentials may also be advantageous. In addition to formal qualifications, an Operations Manager job description should highlight the following attributes:Proven experience managing teams and leading business operationsStrong analytical and problem-solving skillsExcellent organisational and time management abilitiesCommercial acumen with an ability to manage budgets and drive efficiencyClear communication and stakeholder engagement skillsProficiency in business tools and platforms (e.g., CRM systems, ERP software, Microsoft Office Suite)A proactive mindset with a focus on continuous improvement and service delivery

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Salary for Operations Manager (Business Support) in Perth
109113 - 163415
25th Percentile
109113
The candidate has little or no prior experience in the position and is still developing relevant skills.
50th Percentile
133473
The candidate has an average level of experience and has most of the necessary skills.
75th Percentile
163415
The candidate has above-average experience, has most or all the necessary skills and may have specialised qualifications.
Salary range based on three percentiles The starting salaries represent gross yearly salaries. They do not include bonuses, benefits or superannuation.
Projected salaries for related positions Position title 25th Percentile 50th Percentile 75th Percentile Executive Assistant 90335 101500 118755 Office Coordinator 74603 79678 84753 Office Manager 80693 89828 102515 Company Secretary 110128 120278 137025 Explore more salaries

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