195 results for It Support in Sevenoaks, Kent

IT Support Engineer Robert Half are assisting a global market leading financial services organisation based in London to recruit a IT Support Engineer on a permanent basis.They are world-renowned and recognised for their innovation and industry leadership. With operations spanning the globe, they are committed to excellence, investing in the latest technology, and fostering an environment where employees can grow and succeed.Role<ul><li>The IT Support Engineer will act as a trusted advisor for business and technology teams serving as a go to for all technology related matters. Engage technology product management to provide solutions for staff, product and service feedback ensuring ongoing enhancements to technology.</li><li>Respond and proactively address employees' technology questions regarding computer systems, telecommunication devices, and software programs.</li><li>Provide individual and group technology training sessions to staff. Deliver best practices for new and existing hardware and software technology releases. Train new hires on technologies required for their role.</li><li>Utilise existing IT management systems (ServiceNow, eRequest, Change Control, etc.) to manage the delivery of services. If necessary, coordinate resolution with vendors and ensure follow-up.</li><li>Perform ordering, installation and maintenance of physical computers, thin clients, virtual machines and related hardware and software. Install and support desktop IP telephony and telecommunications equipment. Perform moves/adds/changes for all desktop and telephone hardware as needed. </li><li>Actively update and maintain inventory management, request, incident and purchasing systems. Ensure all systems are properly documented and updated with latest troubleshooting techniques.</li><li>Review daily metrics of problem and incident activities using IT management systems ServiceNow and eRequest.</li><li>Understand the evolving technology needs of the business units in the offices/floors of support. Provide custom technology-based solutions for the office as needed. Provide written training for staff on software/technology issues on a regular basis.</li></ul> Profile<ul><li>The IT Support Engineer will have excellent interpersonal and communication skills. Strong business and technical writing skills. Experienced in delivering technical training.</li><li>Strong understanding of IT Service Management practices. Experience in using ITSM programs and the use of ServiceNow.</li><li>Excellent troubleshooting, technical/ creative problem-solving and analytical ability.</li><li>Strong presence and presentation skills</li><li>Knowledge of Windows Server. E.g. folder redirection, roaming profiles, distributed file system (DFS), permissions and shares.</li><li>Knowledge of cloud platforms like Azure</li><li>Experience supporting enterprise applications, including Office 365, Microsoft Exchange, and Active Directory.</li><li>Strong knowledge of Windows operating systems (Windows 10/11, Windows Server 2016/2019).</li><li>Strong knowledge of Apple, Android mobile devices</li><li>Knowledge of Microsoft Active Directory and Active Roles interface</li><li>Knowledge of Cisco desktop phones and features</li><li>Knowledge of Virtual Desktop Infrastructure (VDI)</li><li>Knowledge of PC & server hardware (Dell, Lenovo, HP) and peripherals.</li></ul>Company<ul><li>Market leading financial services organisation</li><li>Recently hit record revenues/profits</li><li>Offices globally including London</li></ul>Salary & Benefits<ul><li>£38,000 - £48,000 per annum (negotiable)</li></ul>The salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RXJpay5Pc21hbi4yMTAxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Desktop Support Engineer Join Our Dynamic IT Team at a Leading Financial Services FirmRole: Analyst, IT Support Engineer Location: Central London Reporting to: Director, IT Support and Infrastructure ManagerAre you a tech-savvy problem solver with a passion for delivering top-notch IT support? We are seeking an IT Support Engineer to join our growing team. This exciting role offers the opportunity to play a key part in ensuring the seamless operation of our IT infrastructure while providing exceptional service to our team.What You'll Do:<ul data-spread="false"><li>Deliver prompt and effective first-line and second-line IT support for hardware, software, and networking issues.</li><li>Manage and resolve helpdesk tickets, ensuring exceptional customer service.</li><li>Set up and maintain meeting rooms, AV equipment, and teleconferencing solutions.</li><li>Support Microsoft operating systems, Office365, and enterprise applications.</li><li>Manage Active Directory and Entra ID accounts, permissions, and group policies.</li><li>Handle mobile device management using Intune, Company Portal, and Microsoft Authenticator.</li><li>Configure and maintain printers and other peripherals.</li><li>Conduct routine maintenance and support for PC hardware and software.</li><li>Collaborate with the IT support and infrastructure team on system updates and improvements.</li><li>Maintain up-to-date documentation of processes and troubleshooting steps.</li><li>Contribute to project work, including desktop computer configurations and meeting room support.</li></ul>What We're Looking For:<ul data-spread="false"><li>Minimum two years of experience in IT support with a customer service focus.</li><li>A professional, approachable demeanor with excellent communication skills.</li><li>Strong problem-solving skills and a proactive, can-do attitude.</li><li>Exceptional organisational skills with the ability to manage multiple tasks efficiently.</li><li>A proven track record of working effectively as part of a team.</li><li>Experience in a financial or professional services environment is advantageous.</li></ul>Technical Expertise: Essential Skills:<ul data-spread="false"><li>Microsoft Operating Systems (Windows 10, 11)</li><li>Office365 administration</li><li>Active Directory / Entra ID management</li><li>Desktop/User automation using Group Policy and/or SCCM</li><li>Configuration and support for Intune, Company Portal, and Microsoft Authenticator</li><li>Exchange Online and Exchange Server administration</li><li>Printer configuration and maintenance</li><li>PC hardware maintenance and troubleshooting</li></ul>Desirable Skills:<ul data-spread="false"><li>Familiarity with Market Data platforms like Bloomberg, Eikon, or FactSet</li><li>Experience with Citrix environments</li><li>Understanding of network fundamentals (preferably Cisco)</li><li>Exposure to Mitel telephone systems</li></ul>Why Join Us? We offer an engaging and supportive work environment where you can expand your technical expertise and thrive in a collaborative culture. You'll gain hands-on experience while working closely with senior stakeholders in a prestigious financial services setting.If you're passionate about IT support and excited to contribute to a high-performing team, we want to hear from you!Apply Now and Take Your IT Career to the Next Level!Salary: £50,000 - £55,000 with bonus and competitive benefits (including 30 days holiday)Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4zNzI5Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Support Engineer IT Support Engineer - Leading IT Services Provider (Central London)About Us: We are a trusted provider of IT services in Central London, specialising in delivering tailored IT solutions to clients in various sectors, including healthcare. Our commitment to reliable and efficient IT services encompasses hardware and software support, networking, security, and disaster recovery.The Role: We're seeking an experienced and proactive IT Support Engineer to join our dynamic team. You'll play a crucial role in maintaining and optimising clients' IT infrastructure, providing end-user support, and driving key projects across network management, cloud solutions, and security.Key Responsibilities:<ul><li>Network Management: Monitor network performance, enforce security standards, and manage services like file sharing and Active Directory.</li><li>IT Support: Provide 1st and 2nd line support, including VIP support, troubleshooting hardware and software issues, and maintaining IT systems.</li><li>Cloud & Vitalisation: Manage and maintain cloud platforms (Azure AD, Office 365) and virtual environments (Hyper-V).</li><li>IT Health & Safety: Ensure safe installation and maintenance of IT equipment and compliance with government guidelines.</li><li>Documentation: Maintain accurate records of equipment, processes, and incidents while updating the IT knowledge base.</li><li>Mentorship: Provide guidance to apprentices when required.</li></ul>What We're Looking For: To succeed in this role, you'll need:<ul><li>Experience: 3+ years in IT support roles, managing desktop, server, and cloud environments in Windows-based infrastructure.</li><li>Education: A 2.1 BSc in a relevant STEM field.</li><li>Certifications: Relevant IT vendor qualifications (e.g., Microsoft, CompTIA).</li><li>Technical Skills: Strong knowledge of TCP/IP, Office 365, Hyper-V, Powershell scripting, VoIP systems, and ITIL processes.</li><li>Soft Skills: Excellent communication, organisational skills, and the ability to remain calm under pressure.</li><li>Physical Capability: Ability to handle IT equipment up to 20kg.</li></ul>Why Join Us? Join a supportive team that values innovation and expertise. You'll work on diverse projects, build strong client relationships, and contribute to the continued success of our company.Salary - £30,000 - £35,000 including salary and benefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4xMTAzOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Desktop Support Engineer <h3>Tech Support Analyst Opportunity</h3>Are you passionate about technology and delivering exceptional support? Step into a dynamic role with a forward-thinking organisation, where your skills will drive innovative IT solutions and keep a thriving team moving seamlessly.The Role As a Tech Support Analyst, you'll be at the forefront of providing first-class IT support across the organisation. Your technical expertise will help troubleshoot, resolve issues, and implement new systems. You'll be a key player in ensuring smooth day-to-day operations, from managing service tickets to collaborating on exciting new tech initiatives.Key Responsibilities<ul><li>Diagnose and resolve technical issues efficiently.</li><li>Maintain IT systems, schedule updates, and manage patches.</li><li>Provide support for cutting-edge third-party applications.</li><li>Contribute to knowledge management and improve internal processes.</li><li>Monitor user security and maintain compliance with IT standards.</li><li>Support hardware, including desktops, laptops, and printers.</li></ul>What We're Looking For<ul><li>ITIL v3 Foundation certification (minimum).</li><li>A-level education or equivalent (Math and English at grade C or above).</li><li>Strong technical understanding of Microsoft environments, network configurations, and security protocols.</li><li>Excellent communication and customer service skills.</li><li>A proactive, team-oriented mindset with a problem-solving attitude.</li></ul>Technical Skills Experience with:<ul><li>Microsoft Office Suite</li><li>Windows OS</li><li>Active Directory</li><li>Email security systems like Mimecast</li><li>Network LAN/WAN and VLANs</li><li>SCCM for application packaging and deployment</li></ul>What You Bring<ul><li>A passion for IT and innovation.</li><li>The ability to juggle priorities and thrive under pressure.</li><li>A commitment to teamwork and delivering top-notch service.</li></ul>Why Join Us?<ul><li>Collaborative and inclusive work environment.</li><li>Opportunities for professional growth and certification.</li><li>A chance to work with cutting-edge technology.</li></ul>We want to hear from you if you're ready to take on challenges and make a real impact. Apply today and join a team that values teamwork, respect, and innovation!Salary - £33,000 - £38,000 including hybrid workingRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4yNjE2OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Desktop Support Analyst Desktop Support Analyst - London (West End) - £45-55k + Bonus & Benefits Robert Half have partnered with a global investment firm established over 50 years ago employing nearly 1500 people across a range of international offices. THE TEAMThe Desktop Support team provides on-site and remote technical assistance and support related to hardware, software, and audio visual (AV) for colleagues across all 12 offices globally. The team's vision is to be a first-class global provider of support services by delivering an exceptional customer experience which anticipates needs, provides guidance and works to resolve technology issues for all staff.THE OPPORTUNITYThe Desktop Support Analyst role is an exciting opportunity for candidates interested in contributing to, and continuing the high standard for service and support. There will be great opportunities to develop an excellent professional skill set and interact with various internal IT and enterprise groups across all levelsROLE RESPONSIBILITES<ul><li>Technology Management: Configure, deploy, maintain, and troubleshoot hardware, including workstations, laptops, printers, mobile devices, phones, and meeting room equipment, with the highest standard of service and support.</li><li>Incident Management: Diagnose and resolve issues related to hardware, software, business applications, operating systems and Citrix (VDI) to ensure smooth operations. Record, track, and report on all customer incidents through to completion</li><li>Request Fulfillment: Coordinate, manage and complete tasks and requests, including new hire onboarding, access provisioning, and hardware upgrades.</li><li>Audio-Visual Support:</li><li>Inventory Maintenance:</li><li>Collaboration and Improvement:.</li></ul>Background & Experiences<ul><li>Demonstrated experience of hands-on Service Desk or Desktop Support in a Windows environment</li><li>Ability to exhibit a collaborative and optimistic work ethic focused on customer satisfaction as the highest priority</li><li>Ability to execute tasks and build relationships</li><li>Excellent problem and decision making skills</li><li>Experience with Windows 10, LAN/WAN, Ethernet, PC Hardware, iOS Support, Active Directory, VC/AV Support, and Citrix environments; advanced proficiency in Microsoft Office, Adobe Acrobat, and ServiceNow preferred.</li></ul>They have a state of the art office in the West End of London near Victoria Station £45,000-55,000 + Bonus & Benefits This role will be office based initially with hybrid working after you've settled in to the role Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4xMzI1NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Support Engineer The CompanyMy client is a rapidly growing waste management business headquartered in North London. Aggressive growth see's them recruiting for an IT Support Engineer. The RoleThis role reports into the Head of IT and is a key part of the company's growth plans:You'll be a key problem solver, tackling complex technical challenges for both end-users and our IT infrastructure. You'll ensure smooth IT operations through proactive maintenance and expert troubleshooting. Working closely with the Head of IT and external vendors, you'll escalate and resolve the most intricate technical issues. Your ProfileTo apply for this role you will have at least 3 years experience in an all round IT Support role. You will be ambitious, keen to learn and happy to get your hands dirty. You will be comfortable with travelling across the companies different sites and being the face of IT day to day. 365 and Intune experience is essential.This role is required to be in the office and around sites 5 days a week. A UK driving licence would be advantageous. Salary & Benefits£35,000 - £40,000Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMTEyNTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

SENIOR SUPPORT ANALYST The Company: My client are an an employee-owned Investment Management firm headquartered in London. They specialise in equity and fixed income asset classes, boasting a value-oriented and defensive approach. Growth sees them recruiting for a Support Analyst to join their London team located in the City of London The Role:This role, part of a team of 5 within the larger IT team, requires ambition, curiosity, and hard work. Reporting to the Technology Support & Infrastructure Manager, the team is dedicated to providing a world-class service to users.As a Technical Support Analyst you will be a crucial part of the Technology Support & Infrastructure team. Your responsibilities include ensuring the continuous operation and protection of desktop, infrastructure and cybersecurity components, responding to user and IT staff queries, and providing VIP technical support to the user across the business. You will also take the lead on deploying Windows 11 across the workforce. Your Profile:The ideal candidate will have a degree and will have continued their learning and development in the IT space. You should be experienced in providing 1st to 3rd line support, have been involved in projects and will have had experience in a windows 11 implementation. You will be ambitious, self-motivated, possess strong communication skills and have a passion for excellent customer service as you will play a key role in maintaining the high standards of technology infrastructure, contributing to the success of my clients mission.This role will require you to be in the office 4-5 days a week Salary and Benefits:<ul><li>£60,000 - £65,000</li><li>Discretionary bonus based on personal and company performance.</li><li>15% Company Pension contribution with the option for Additional Voluntary Contributions.</li><li>25 days leave.</li><li>Baristas, breakfast, cultural lunches, and more.</li><li>Private medical coverage.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guNDIzMDIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Application Support Engineer The CompanyMy client is a leading wealth management firm with a strong presence in the UK market. offer a comprehensive range of investment services and support to a network of independent financial advisors. With thousands of client accounts client accounts and over £15 billion in assets under management, they are committed to helping their clients achieve their financial goals. Growth see's them recruiting for a Global Platform Engineer to join their City of London based IT team. This role will work in the office 3 days a week.The RoleThis role reports to the Application Support Manager and works in a team of 7. The Applications Support Engineer will be responsible for providing BAU support to a range of front and back office applications, working on a variety of planned and ad hoc projects, assisting with change and release management and working with development teams to resolve on going issues. There will be a technical test during the interview process.<ul><li>Provide BAU support to a range of front and back-office applications.</li><li>Work on planned and ad-hoc projects, assisting with change and release management.</li><li>Collaborate with development teams to resolve ongoing issues.</li><li>Support application upgrades and patching within a large professional environment.</li><li>Handle data imports/exports both internally and externally.</li><li>Monitor and debug application errors and faults, escalating issues as needed.</li><li>Troubleshoot and resolve issues related to PHP, T-SQL, PowerShell, MySQL, HTML5, JavaScript, and CSS.</li><li>Support and maintain MySQL and T-SQL databases.</li><li>Provide 3rd line technical support for in-house and 3rd party applications.</li><li>Improve and support application integrations and business workflows.</li></ul> Your ProfileTo apply for this role you will have at least 5 years of experience in a similar role. You must have immaculate SQL skills which will be the ability to write complex queries as a minimum - this will be tested in the interview process.You will be a team player, savvy and quick at picking up new software's and applications. You will also be comfortable in a busy environment.Important to note: Work hours are 9-5 with an on call rotation once every 5-6 weeks for a week. 5am-1:30pm or 7am - 3:30pm. Evening jobs vary between 6-10pml All on call shifts are from home Salary & Benefits<ul><li>£65,000-70,000 + discretionary bonus & extensive benefits</li><li>3 days in the office</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guOTExNjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

IT Support Team Lead <h3>Service Desk Lead</h3>Are you a skilled IT professional looking to lead a dynamic support team in a global organisation? We are seeking a Service Desk Lead to oversee the day-to-day operations of our IT Support Team, ensuring outstanding technical support and an exceptional user experience across our international workforce.<h3>About Us</h3>We are a global strategy consultancy committed to helping businesses grow, invest, and build value. With offices across the UK, Europe, and North America, we pride ourselves on our people-focused culture and collaborative working environment.<h3>The Role</h3>As the Service Desk Lead, you will:<ul><li>Lead and mentor IT support staff, fostering a supportive and collaborative environment.</li><li>Manage and improve service desk operations, ensuring prompt resolution of technical issues and exceptional service delivery.</li><li>Oversee user support, including onboarding, offboarding, and device management.</li><li>Manage IT assets and vendor relationships, ensuring systems meet business needs.</li><li>Collaborate with teams across the organisation to align IT support with wider business goals.</li></ul>This is a hybrid role with a mix of office-based and remote working, with an expectation of four days a week in the office. Occasional travel to international offices may be required.<h3>What We're Looking For</h3>Essential:<ul><li>At least 3 years of experience in IT support, with a strong focus on delivering an excellent user experience.</li><li>Proficiency in Windows OS, Office 365, and Active Directory.</li><li>Excellent troubleshooting skills and ability to manage hardware, software, and network issues.</li><li>Proven leadership and organisational abilities.</li><li>Clear communication skills with both technical and non-technical stakeholders.</li></ul>Desirable:<ul><li>Experience with ITSM tools and frameworks (e.g., ITIL).</li><li>Familiarity with cloud-based environments (Azure, SharePoint).</li></ul>Salary - £50,000 - £60,000 including benefits and bonusRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC41NDExOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

First Line Support Engineer Robert Half is currently engaging with a luxury retail organisation that is looking to recruit a contract First Line Support engineer for an initial 12-month period with their central London office.The First Line Support Engineer will be expected to complete the following:<ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li>Act as the first point of technical support for end users of the company, including resolving hardware and software issues</li><li>Assist with the configurations of laptop builds</li></ul><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li>Provide white-glove support to VIP stakeholders </li></ul><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Administrating and maintaining the Active Directory Environment </li></ul><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Provide support for Office365, including email, OneDrive and Sharepoint. </li></ul><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Escalate any issues to the second line support team </li></ul>Profile:The Contract First Line Support Engineer should have the following:<ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>The First Line Support Engineer should have excellent troubleshooting and communication skills</li></ul><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li>Graduate from a relevant Bachelors Degree </li></ul><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Ability to break down complex issues into simple terms for non-technical users </li><li>1-3 years experience with contract IT support</li><li>Ability to commute into their London office</li></ul>Company:<ul><li>Market leading Luxury Retail Organisation </li><li>5 Days on site, based in their Central London Office</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuOTc2MTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Help Desk Robert Half is working for a leaving Investment Firm and looking for a Junior IT support engineer to play a key role in maintaining and enhancing our IT infrastructure. This role involves hands-on support, equipment management, and ensuring seamless IT operations across the region.<h3 data-start="405" data-end="431">Role:</h3><ul data-end="1003" data-start="432"><li data-start="432" data-end="533">Manage the refresh cycle (every 24 months) to ensure smooth transitions with minimal disruptions.</li><li data-end="655" data-start="534">Unpack, image, configure, QA, restore data, and deploy laptops, desktops, and mobile phones (full training provided).</li><li data-start="656" data-end="787">Act as the primary point of contact for desk visits, troubleshooting docking stations, monitors, headsets, keyboards, and mice.</li><li data-end="839" data-start="788">Oversee and execute desk relocations as needed.</li><li data-start="840" data-end="937">Perform daily AV checks in meeting rooms (starting at 8 AM) to ensure seamless functionality.</li><li data-end="1003" data-start="938">Maintain stock levels and keep the build room well organised.</li></ul><h3 data-start="1005" data-end="1036">Experience:</h3><ul data-start="1037" data-end="1463"><li data-end="1106" data-start="1037">1-2 years experience within IT Support </li><li data-start="1037" data-end="1106">Attention to detail with precision in executing IT support tasks.</li><li data-start="1107" data-end="1177">Self-motivated and able to take initiative and work independently.</li><li data-end="1284" data-start="1178">Professional demeanour and comfortable interacting with employees at all levels in a corporate setting.</li><li data-start="1285" data-end="1374">Team player who thrives in a fast-paced environment with strong interpersonal skills.</li><li data-end="1463" data-start="1375">Adaptability and capability of excelling under high-pressure situations after training.</li></ul><h3 data-start="1005" data-end="1036">Company:</h3><ul><li>Leading Investment Management Firm</li><li>5 days a week in the central London office</li><li>Initial 6-month contract</li><li>Day rate - Inside IR35 </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuODMzNDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Office Manager Robert Half Office Team are currently recruiting for a Office Manager for a 6-12 week contract based near Moorgate. the Office Manager will lead the charge in running the workspace; they will ensure it's a productive, fun, and inspiring space for team and partners alike.In this busy and varied position, you'll be working alongside a high performing team who appreciate that great work needs the right conditions. As a self-starter with a 'no task too big or small' approach you'll oversee the day-to-day operations of our young and vibrant office to the highest standard.This is a full-time role, working Monday to Friday in Central London.Key Responsibilities<ul><li>Office administration: Manage office systems and procedures to ensure seamless operations. Tasks include filing, auditing, and handling correspondence and queries efficiently.</li><li>Finance administration: Support financial processes by assisting the Finance Team with tracking and recording invoices, monthly payment reconciliations, expense tracking, and preparing expense reports.</li><li>Onboarding support: Coordinate the onboarding and offboarding processes for new hires, including IT setup, building access, first-week support, and liaising with IT to ensure timely preparation of equipment.</li><li>Office supply management: Regularly monitor and replenish office supplies, liaising with suppliers as necessary to maintain inventory levels and ensure materials are readily available.</li><li>Facilities management: Maintain a tidy, well-presented, and fully operational office by managing service contracts, addressing maintenance issues promptly, and acting as the primary contact for building management and operational needs.</li><li>Health & safety compliance: Oversee Health & Safety compliance, including maintaining policies, conducting risk assessments, ensuring fire safety measures, and monitoring equipment maintenance.</li><li>Front-of-house coordination: Serve as the first point of contact for employees, guests, and service providers, always ensuring a professional and welcoming environment.</li><li>Diary coordination: Organise and manage schedules, meetings, and appointments efficiently.</li><li>Travel arrangements: Research and book travel for staff, including flights, hotels, and ground transport, ensuring seamless planning and adherence to budgets.</li><li>Employee benefits and wellness: Assist the Chief of Staff with administering employee benefits programmes, including private healthcare, pensions, and wellbeing initiatives.</li><li>Delivery and returns management: Oversee incoming post and deliveries, ensuring packages are logged and distributed accurately. Manage returns efficiently, including packaging, arranging, and tracking.</li><li>Event support: Collaborate with the Events Team </li><li>Team support: Take on additional tasks as needed to support the Executive Assistant, wider team, and office environment effectively.</li></ul> Requirements <ul><li>You have at least 4 years of experience managing office environments, ideally within a small to medium-sized organisation.</li><li>You bring existing knowledge of London office suppliers and workplace policies.</li><li>You're a master organiser with an eagle eye for detail.</li><li>You're enthusiastic about fostering a positive company culture and improving the employee experience.</li><li>You thrive on tackling new challenges.</li><li>You're highly proficient in Microsoft Office tools.</li><li>You're comfortable using modern technologies like Slack, SharePoint, and project management tools such as Asana or similar platforms.</li><li>You have experience in office event planning and a genuine passion for delivering successful events.</li><li>You remain calm under pressure, with experience working in collaborative, multidisciplinary teams.</li><li>You're a self-motivated problem-solver with a creative and adaptable mindset.</li><li>You're professional and articulate, capable of building effective relationships at all levels.</li><li>You excel in time management, juggling tasks, and meeting deadlines seamlessly in a fast-paced environment.</li><li>Your positive attitude makes you a joy to work with.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UG9wcHkuRmFycXVoYXJzb25HcmFudC4wMjUzOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Financial Planning & Analyst Here's the anonymized version of your job description:FP&A ManagerCompany Overview A global fintech company is seeking a talented FP&A Manager to join its London team. The company provides a modern and quantitative approach to systematic and multi-asset investing through an innovative data and analytics platform. By leveraging intelligent technology, the company offers unique data insights, sophisticated analytics, and factor modeling to support investment allocation across various asset classes.The team consists of experienced professionals from both buy-side and sell-side backgrounds, as well as technology and finance specialists, researchers, and academics. They are dedicated to developing innovative solutions for the financial industry.Role Overview The company is looking to expand its finance operations with an experienced and driven FP&A Manager to support the rapid development of its internal finance infrastructure. The ideal candidate will be an ACA/ACCA/CIMA-qualified accountant with at least 2-3 years of post-qualification experience. They should be a proactive self-starter with a strong work ethic, capable of working autonomously while also contributing ideas and collaborating with the team.Experience in a fast-growth fintech environment is preferred, and skills in automated dashboard building or Python coding would be advantageous.Key Responsibilities:<ul><li>Partner strategically with international Sales & Marketing teams to track pipeline developments and support company growth, including the use of Salesforce.</li><li>Collaborate with global teams to analyze core KPIs and leverage insights to enhance performance.</li><li>Assist in creating decision-influencing board and leadership presentations that succinctly communicate business strategy.</li><li>Support future financing or exit transactions, including financial model development and investor reporting.</li><li>Develop and maintain dynamic Excel models for budgeting, forecasting, and variance analysis.</li><li>Oversee key processes related to management reporting, monthly consolidation, audit, tax, and annual filings, recommending efficiency improvements.</li><li>Manage relationships with suppliers and identify cost-effective service providers to support business growth.</li><li>Set ambitious goals and demonstrate commitment to achieving them under the guidance of the CFO.</li><li>Handle other ad hoc responsibilities to support both the UK entity and the broader organization.</li></ul>Let me know if you'd like any further refinements!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhei5NYWxhbi4xMjMxNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Infrastructure Engineer Senior IT Infrastructure Engineer (Associate/VP)Location: Central London Reporting to: Director, IT Support and Infrastructure ManagerAbout Us: We are a leading financial services company dedicated to delivering exceptional solutions to clients. Our IT team plays a pivotal role in maintaining the resilience, security, and scalability of our systems to support critical banking operations. We are now seeking an experienced Senior IT Infrastructure Engineer to join our team.Role Overview: As a Senior IT Infrastructure Engineer, you will be responsible for designing, implementing, managing, and optimising our IT infrastructure. You will ensure our systems meet business needs and industry regulations while supporting day-to-day operations and strategic projects. This is an office-based role to facilitate on-the-job learning and mentoring.Key Responsibilities:<ul data-spread="false"><li>Design, deploy, and maintain IT infrastructure including servers, storage, networking, and cloud environments.</li><li>Lead infrastructure projects aligned with the company's technology strategies.</li><li>Manage Windows and Linux-based systems, virtualisation platforms (VMware, Hyper-V), and cloud services (365 & Azure).</li><li>Oversee network security, firewalls, VPNs, and cybersecurity measures ensuring compliance with banking regulations.</li><li>Develop automation and scripting solutions to improve operational efficiency (PowerShell, etc.).</li><li>Conduct performance tuning, capacity planning, and proactive monitoring.</li><li>Provide Level 2 and Level 3 support, troubleshooting technical issues and collaborating with internal teams and vendors.</li><li>Ensure disaster recovery (DR) and business continuity (BCP) strategies are in place and tested regularly.</li><li>Stay informed on industry best practices, emerging technologies, and financial service regulations.</li></ul>Professional Experience Required:<ul data-spread="false"><li>Minimum three years' experience in IT support within a customer service-focused environment.</li><li>Strong communication skills with the ability to engage with all levels of seniority.</li><li>Ability to manage pressure effectively, with a proactive and positive attitude.</li><li>Analytical thinking and persistence in solving complex issues.</li><li>Excellent organisational skills with the ability to prioritise tasks and meet deadlines.</li><li>Previous experience working in a smaller corporate environment (<500 employees) is desirable.</li></ul>Technical Expertise:<ul data-spread="false"><li>Expertise in complex infrastructure environments across multiple sites.</li><li>Proficient in Windows Server 2016-2025, Azure Cloud/AD, SSO/MFA.</li><li>Virtualisation knowledge: VMware (ESXi, vCenter) and Hyper-V.</li><li>Advanced experience in Active Directory, Group Policy, and SCCM.</li><li>Skilled in PowerShell scripting, Microsoft Intune, and Office 365.</li><li>Strong background in Veeam backup solutions and NetApp storage.</li><li>Knowledge of Cisco networking fundamentals and Fortinet firewalls.</li><li>Familiarity with Citrix Virtual Apps & Desktops, NetScaler, and Mitel Telephone Systems.</li><li>Experience with financial services tools such as Bloomberg, Refinitiv, FactSet, and Fidessa.</li><li>Experience in SQL Server database management & administration is beneficial.</li></ul>Why Join Us?<ul data-spread="false"><li>Opportunity to work in a dynamic financial services environment.</li><li>Exposure to cutting-edge technology and innovative projects.</li><li>Collaborative team culture with mentorship and learning opportunities.</li><li>Competitive salary and benefits package.</li></ul>Salary - £60,000 - £70,000 including bonus and benefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4yMjk3NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Data Analyst Robert Half are assisting a market leading financial services organisation to recruit an Data Analyst on permanent basis. The Data Analyst will be joining a market-leading financial services organisation based in London. This dynamic role is pivotal in generating actionable insights that drive strategic decisions and improve business performance. The successful candidate will play a key part in transforming complex datasets into meaningful recommendations for departments across the organisation.Role<ul><li>The Data analyst will collect, clean, and analyse large and complex datasets to identify trends, patterns, and insights that can inform business strategy.</li><li>Develop and maintain dashboards, reports, and visualisations to provide real-time insights for different stakeholders.</li><li>Collaborate with cross-functional teams, including finance, marketing, and operations, to support analytical needs.</li><li>Monitor and evaluate key performance indicators (KPIs) to support strategic decision-making.</li><li>Identify opportunities for process improvements and provide data-driven solutions.</li><li>Utilise advanced analytics techniques to forecast trends and support predictive modelling initiatives.</li><li>Validate data integrity and ensure accuracy across all reporting and analysis activities.</li><li>Stay abreast of emerging trends, tools, and techniques in data analytics and the financial services industry.</li></ul> Profile<ul><li>The Data Analyst will ideally have a bachelor's degree in Mathematics, Statistics, Economics, Data Science, Computer Science, or a related field.</li><li>Proven experience as a Data Analyst within the financial services sector (minimum 2-3 years preferred).</li><li>Strong proficiency in analytical tools such as SQL, Python, R, or similar.</li><li>Advanced knowledge of data visualisation tools like Tableau, Power BI, or similar platforms.</li><li>Solid understanding of financial reporting and compliance metrics in the financial services industry.</li><li>Exceptional Excel skills, including advanced functions and data modelling.</li><li>Knowledge of enterprise resource planning (ERP) systems and database management is a plus.</li><li>Strong problem-solving skills, attention to detail, and ability to work with large datasets.</li><li>Excellent communication skills, with the ability to present findings to technical and non-technical audiences.</li></ul>Company<ul><li>Market leading financial services organisation</li><li>Recently hit record revenues/profits</li><li>Offices globally including London</li></ul>Salary & BenefitsThe salary range is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RXJpay5Pc21hbi4xMTAwNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Executive Assistant Robert Half has partnered with a well established and highly respected financial services firm, seeking a professional, detail-oriented, and highly organised Team Assistant to support senior operational team and ensure the efficient running of office environment.Key ResponsibilitiesCore Responsibilities:<ul><li>Serve as the first point of contact for all incoming calls, handling inquiries, directing calls, and providing essential company information as needed.</li><li>Oversee the front of house and reception area, ensuring a welcoming and professional environment for guest and employees.</li><li>Maintain an organised and tidy office, including the kitchen, meeting rooms, storage areas, and communal spaces.</li><li>Manage office supplies inventory and place orders as required.</li><li>Regularly liaise with office suppliers and vendors, conducting annual reviews to maintain cost efficiency and operational effectiveness.</li><li>Coordinate meeting room schedules, manage booking requests, and assist with the smooth execution of internal meetings and events.</li><li>Provide support to the senior operational team, including assistance with internal events and other ad-hoc administrative tasks.</li><li>Implement office procedures to ensure a seamless and productive work environment.</li></ul>Additional Duties:<ul><li>Assist the front office team with travel arrangements and logistics when required.</li><li>Provide ad-hoc Executive Assistant support to Managing Directors as needed.</li><li>Offer additional administrative support to the senior operational team as required.</li></ul> Qualifications & Experience:<ul><li>1-2 years of experience in a corporate or professional office environment</li><li>Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)</li><li>Exceptional written and verbal communication skills</li><li>Strong organisational skills and ability to manage multiple tasks in a fast-paced setting</li><li>A proactive, solutions-oriented approach to challenges</li><li>Discreet and detail-oriented with a focus on quality</li></ul>Key Competencies:<ul><li>Commercial Awareness</li><li>Delivery and Results Focused</li><li>Self-Leadership and Accountability</li><li>Growth and Development Mindset</li><li>Risk Management and Quality Focus</li><li>Strategic Thinking and Problem-Solving</li><li>Global Perspective and Collaboration</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuNzg4NTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Financial Analyst CompanyThis is an exciting and vibrant media platform business based in City of London. They work with clients internationally providing unparrelled music services through their intuitive platform.They are looking to hire a dynamic Financial Analyst to join their forward-thinking finance team, supporting heavily on the FP&A and Business Partnering.RoleThe Financial Analyst for this media tech platform based in City of London, will work closely with the FP&A Manager in providing key financial & analytical support. They will take ownership on a variety of duties including: <ul><li>Preparation of month-end financial reports and weekly revenue reports.</li><li>Offer key insights into financial performance throughout the business.</li><li>Review financial results against forecast and budgets providing commentary on variances.</li><li>Develop and manage financial models to support budgeting and forecasting.</li><li>Complete financial analysis as necessary to support business operations.</li><li>Business partner with various departments offering financial guidance and support.</li><li>Own the global credit card & expense management platform</li><li>Perform ad hoc duties on case by case basis.</li></ul>ProfileThe ideal profile for this Financial Analyst position, should have the following key attributes:<ul><li>Ideally 3+ years of experience within a similar FP&A / Finance Analyst capacity</li><li>Excellent communication skills both verbal and written</li><li>Broad experience in budgeting & forecasting processes</li><li>Strong proficiency in Microsoft Office, specifically Excel</li><li>Experience working with product teams would be advantageous</li><li>Experience in the music / technology industry would be advantageous</li></ul>Salary & Benefits£50,000 to £60,000 plus benefits including:<ul><li>Pension scheme</li><li>Hybrid working</li><li>Discretionary bonus</li><li>Regular company socials</li><li>Internal development plans & more!</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGF2aWQuU2hvZ2Vsb2xhLjgxNjA4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Dynamics 365 Consultant Robert Half Technology are assisting a global pharmaceuticals organisation to recruit a Dynamics 365 Consultant on a contract basis. Fully Remote (UK Based) RoleRequirement Gathering:<ul><li>The Dynamics 365 Consultant will collaborate with key stakeholders to gather and analyse business requirements specific to finance operations.</li><li>Translate business needs into technical requirements to guide the design and implementation of D365 solutions.</li></ul>Solution Design:<ul><li>Map business needs to the capabilities of Dynamics 365 for Finance, ensuring that the solution aligns with the organisation's strategic goals and processes.</li><li>Design customised solutions within the D365 platform to meet specific financial process requirements.</li></ul>System Configuration:<ul><li>The Dynamics 365 Consultant will configure Dynamics 365 for Finance applications to meet the business and functional requirements, ensuring optimal performance and alignment with business processes.</li><li>Collaborate with technical teams to ensure configuration is in line with best practices and business goals.</li></ul>Data Migration:<ul><li>Oversee the data migration process for finance, including the sourcing, cleansing, mapping, transforming, and importing of financial data into D365.</li><li>Ensure data integrity and consistency throughout the migration process.</li></ul>Integration:<ul><li>Manage the integration of D365 Finance with other line-of-business applications and external systems.</li><li>Ensure seamless data flow between systems to support accurate financial reporting and operations.</li></ul>Testing:<ul><li>Develop and execute a comprehensive test strategy for finance, including system and functional testing, to validate that D365 is configured to meet business needs.</li><li>Coordinate testing activities, identify defects, and ensure timely resolution of issues.</li></ul>User Acceptance Testing (UAT):<ul><li>Orchestrate and manage UAT for finance to ensure the solution meets business requirements and is ready for production.</li><li>Engage stakeholders and end-users to provide feedback and confirm the system meets their expectations.</li></ul>Training:<ul><li>Develop and deliver training programs for end-users and administrators to ensure they can effectively use the D365 Finance solution.</li><li>Create user guides, training materials, and other documentation to support system adoption.</li></ul>Deployment:<ul><li>Plan and manage the deployment of the D365 Finance solution into the production environment, ensuring minimal disruption to business operations.</li><li>Coordinate with IT teams and stakeholders to ensure a smooth transition to go-live.</li></ul>Support:<ul><li>Provide post-implementation support for finance, addressing any issues or questions that arise post-deployment.</li><li>Troubleshoot and resolve functional issues with the D365 Finance solution.</li></ul>Documentation:<ul><li>Create and maintain thorough documentation related to system configuration for finance, process workflows, and training materials.</li><li>Ensure all documentation is up-to-date and accessible for ongoing support and training.</li></ul>Change Management:<ul><li>Drive change management efforts, including preparing the finance team and stakeholders for the transition to D365.</li><li>Develop strategies to encourage user adoption and ensure a smooth transition to new systems and processes.</li></ul>Quality Assurance:<ul><li>Ensure the quality of deliverables and adherence to best practices throughout the implementation process.</li><li>Monitor and maintain the integrity of the system's design and configuration to ensure it meets business objectives and compliance requirements.</li></ul>Profile<ul><li>The Dynamics 365 Consultant will have a proven experience as a Functional Lead for Dynamics 365 Finance, with a deep understanding of financial processes (R2R, P2P, OTC).</li><li>Strong experience in system configuration and solution design within D365 Finance.</li><li>Extensive knowledge of data migration processes and integration with other business systems.</li><li>Experience managing UAT and system testing for complex finance applications.</li><li>Excellent communication skills in English (both written and spoken). Proficiency in Dutch is required for effective communication with local stakeholders.</li><li>Strong analytical, problem-solving, and decision-making abilities.</li><li>Ability to collaborate with cross-functional teams, including IT, business users, and external partners.</li><li>Familiarity with change management practices and driving user adoption strategies.</li><li>Experience with the pharmaceutical or healthcare sectors is a plus.</li></ul>Company<ul><li>Market leading pharmaceuticals organisation with offices in London</li><li>primarily remote - UK based </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjMyODE4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Head of Operational Resilience Robert Half is looking for an experienced Head of Operational Resilience to join our team and support a prestigious global consulting firm on various high-profile assignments within the financial services sector.This contract opportunity offers the chance to make a tangible impact by driving operational resilience initiatives across complex, large-scale projects. Contract Details<ul><li>Day Rate: Competitive, via PAYE (employer's NI and tax deducted at source, unlike umbrella companies and no umbrella company admin fees).</li><li>Location: Hybrid working with some time required on-site in London, c.2-3 days on site.</li><li>Duration: 6-12 months, with potential for extension.</li></ul> As the Head of Operational Resilience, you will work closely with senior stakeholders to design, implement, and embed robust resilience frameworks for the consulting firm's financial services clients. This role focuses on ensuring compliance with global regulations such as DORA, FCA, PRA, and MAS, while safeguarding critical business services and building sustainable resilience strategies.Key Responsibilities<ul><li>Previous experience within the financial services sector is essential.</li><li>Lead the development and implementation of operational resilience frameworks for financial services clients.</li><li>Identify and map Important Business Services (IBS), establish impact tolerances, and conduct scenario testing.</li><li>Ensure alignment with global regulatory frameworks, including DORA and FCA guidelines.</li><li>Support the business in designing and embedding robust Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies.</li><li>Oversee third-party risk management processes, ensuring alignment with resilience objectives.</li><li>Collaborate with cross-functional teams and senior stakeholders to embed resilience practices into day-to-day operations.</li><li>Deliver training and awareness programmes to promote operational resilience understanding.</li><li>Provide strategic insights and reporting to senior leadership, regulators, and clients.</li></ul> Key Skills and Experience:<ul><li>Previous experience within the financial services sector is essential.</li><li>Deep knowledge of operational resilience frameworks, including IBS mapping, impact tolerances, and scenario testing.</li><li>Strong understanding of regulatory standards, such as DORA, FCA, and PRA.</li><li>Proven experience managing third-party risk and delivering BCP and DR strategies.</li><li>Excellent communication skills and the ability to engage with senior stakeholders and regulators.</li><li>Relevant certifications (e.g., MBCI, ISO 22301, IRM) are advantageous.</li></ul> Please note, if successful, you will be required to undergo financial and criminal vetting checks.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Tmljb2xhcy5HZW9yZ2lvdS42NjIxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Support Engineer Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a IT Support Engineer on a contract basis based in their London officeRole<ul><li>The IT Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.</li><li>To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.</li><li>To develop support documentation where required to improve the user experience.</li><li>To develop their skillset in-house with a clear progression expectation to higher levels of expertise.</li><li>Provide on occasion out of hours support as required.</li><li>To assist the Group Technology and wider Information</li><li>Any other ad-hoc work requests as determined by the Group IT Manager.</li></ul>Profile<ul><li>The IT Support Engineer will ideally have c1-3 years experience with a proven track record of supporting complex disparate networks.</li><li>Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through.</li><li>Proven ability to instigate, manage and deliver often challenging projects, both technically and from a management perspective</li></ul>Ability to support:<ul><ul><li>All Microsoft desktop OS (Win7+)</li><li>Microsoft Server 2008 and higher</li><li>Active Directory</li><li>Group Policies</li><li>DNS / DHCP</li><li>Microsoft O365</li><li>WIFI technology</li><li>Remote Connectivity tools</li><li>Cloud based tools</li><li>Collaboration tools</li></ul></ul>Company<ul><li>Global fashion organisation with offices in London</li><li>On-site required </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjAzMjcxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Financial Controller Our client, a growing retail brand is looking to hire a Finance Manager/Controller to join their team based in the City of London. This is an exciting opportunity for a Finance Manager or Financial Controller to report directly into the FD and manage a team of 3x reports.This is a hybrid role - 3x days a week in the office, based in the City of London. Financial Controller Responsibilities: <ul><li data-start="42" data-end="121">Oversee daily financial operations, ensuring all processes run efficiently.</li><li data-start="122" data-end="287">Supervise, mentor, and support junior finance team members, including the Management Accountant, Accounts Payable Accountant, and Accounts Receivable Accountant.</li><li data-start="288" data-end="456">Manage the month-end closing process and prepare monthly management accounts, providing insights and variance analysis against budget, forecasts, and prior periods.</li><li data-start="457" data-end="567">Assist the Management Accountant in presenting financial results to other departments in monthly meetings.</li><li data-end="653" data-start="568">Support the Finance Director with budgeting and quarterly forecasting activities.</li><li data-start="654" data-end="706">Prepare and maintain weekly cash flow forecasts.</li><li data-start="707" data-end="754">Supervise tax filings to ensure compliance.</li><li data-end="882" data-start="755">Coordinate the annual audit process, working closely with external auditors to provide accurate and complete documentation.</li><li data-start="883" data-end="990">Review existing financial reports and models, identifying opportunities for improvement and automation.</li><li data-end="1054" data-start="991">Drive enhancements in the ERP system to improve efficiency.</li><li data-end="1108" data-start="1055">Implement and maintain strong financial controls.</li><li data-end="1189" data-start="1109">Collaborate with other departments as needed to support financial processes.</li><li data-end="1257" data-start="1190">Provide additional support to the Finance Director as required.</li></ul>Ideal Financial Controller Profile: <ul><li data-start="0" data-end="110">A qualified accountant (ACCA, CIMA, or equivalent) with over three years of post-qualification experience.</li><li data-start="111" data-end="167">Strong expertise in technical accounting principles.</li><li data-end="262" data-start="168">Advanced proficiency in building and managing complex financial models in Microsoft Excel.</li><li data-end="474" data-start="362">Experience working with financial software and ERP systems (preferably Microsoft Dynamics Business Central).</li><li data-end="567" data-start="475">Capable of working independently with minimal supervision while meeting tight deadlines.</li><li data-end="783" data-start="719">Comfortable working in a fast-paced and dynamic environment.</li><li data-end="805" data-start="784">Fluent in German.</li><li data-end="848" data-start="806">Knowledge of German and/or Austrian GAAP.</li><li data-start="849" data-end="968">Previous experience in retail and wholesale sectors, is highly desirable.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuNzUzNzkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Financial Business partner Robert Half Finance and Accounting are partnering with a growing Consultancy firm in West London who are looking to recruit an immediate, interim Finance Business Partner for 3-6 months.Role:Our client is looking to recruit an immediate, interim Finance Business Partner for 3-6 months. In this role you will be responsible for the following duties: <ul><li>Provide financial insights and analysis to support the business in achieving ambitious revenue and growth targets through acting as true Finance Business Partner</li><li>Produce financial reports for Steering Groups, Executive Committees and the Board, ensuring accuracy in information, identifying areas of financial risk, and generating actionable business insights to non-finance stakeholders</li><li>Oversee revenue and cost forecasting, highlighting key drivers of variance impacting business performance and identifying areas of opportunity to improve performance</li><li>Monitor and report on key business metrics and performance, while owning the business KPI reporting to provide comprehensive analysis and updates on performance indicators</li><li>Build, develop and maintain financial models to support business planning and decision-making</li><li>Lead the annual budgets and mid-year forecasting process with each business practices.</li><li>Ensure improved profitability through precise monitoring of gross margins across fee earners, fee tables, practices, projects and more </li><li>Work closely with the Head of FP&A and CPO to translate financial data into practical business recommendations and use performance metrics to help drive strategy and improve outcomes</li><li>Develop complex financial models to support budgeting, scenario planning, and performance reviews</li><li>Use advanced Excel capabilities to streamline reporting and analysis</li></ul>Profile:The successful interim Finance Business Partner will have a proven background in financial planning and delivering insights that support business units to improve performance and have a strong commercial acumen and strategic mindset. You must be on no more than a 1 week notice to be considered for this role. Client:Our client is a growing Media firm based in West London who are looking to recruit an immediate interim Finance Business Partner. This role is hybrid based and will be based in the office 4 days per week, with a Friday working from home.Salary & Benefits:This interim Finance Business Partner role will be paying circa £50-60 per hour via an umbrella company, dependant on experience.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWFyeS5PUmlvcmRhbi40NTA0My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Fund Accountant This newly created Fund Accountant role for a rapidly growing Private Equity firm paying £60,000 to £65,000 depending on experience with a Discretionary bonus, based in the heart of the LondonRoleThis Fund Accountant will help the Firm scale the finance function, put new processes in place and refine existing ones. This role will work closely with the CFO to put in providing support for a growing team. Please find a brief outline of the role below.<ul><li>Supporting with the accounting of the investment vehicles as prepared by service providers:</li><li>Support the audit of the Funds in the Cayman Islands, Malta and Luxembourg</li><li>Support the audit of the corporate UK and Guernsey based entities</li><li>Review of quarterly NAVs and investor statements</li><li>Review of financial statements</li><li>Management fee calculations</li><li>Reviewing distribution calculations</li><li>Develop a knowledge of taxation and compliance requirements across jurisdictions, showing initiative on maintaining efficient structures</li><li>Compliance reporting and regulatory filings</li><li>Respond to investor queries about their holdings, performance, distributions and other ad-hoc questions in a timely manner</li><li>Support with newsletter drafting & ad-hoc investor reports/requests</li><li>Contributing to quarterly Board calls with international Directors and advisors</li><li>General oversight of internal controls and financial risk management</li></ul>ProfileThe Fund Accountant for this Private Equity is ideally for the below<ul><li>A Newly Qualified Fund Accountant from Industry (ACCA, ACA or CIMA)</li><li>Will also look at someone from an Audit Background as long they have audited Funds</li><li>Someone's who's had exposure with Private Equity fund (however very open)</li></ul>CompanyThe Fund Accountant will report into a hugely impressive head of CFO who is keen to develop people within the team and prides on promoting from within. The Private Equity business is starting to launch their 3rd new fund which is why this role has come up. The business currently has a headcount of 28 people and looking to grow to over 75 towards to end of year.Salary & BenefitsSalary is bench marked £60,000 to £65,000 on experience. Additionally, there is a Discretionary bonus They also have amazing culture and work life balance and are all about internal progression and growth. The business also a great benefit such bonus, private medical, free breakfast, progression plans and much more.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF0dC5CaXJkLjI2OTg2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

IT Systems/ Infrastructure Engineer IT Systems/ Infrastructure Engineer Location: Luton, Bedfordshire (Hybrid) Salary: £50-£56k + Bonus & BenefitsAbout Us: We are a fast-paced, technology-driven business operating in a dynamic environment. Our commitment to delivering exceptional service and maintaining robust and secure IT systems sets us apart. We are seeking an experienced IT Systems Engineer to join our team, focusing on infrastructure projects and ongoing support for critical IT systems.The Role: As an IT Infrastructure Engineer, you will play a pivotal role in maintaining and enhancing our IT infrastructure. You will work on delivering new technologies, improving existing systems, and ensuring smooth, secure operations. This role is ideal for professionals with a background in 3rd-line infrastructure support/ engineering within medium to large organizations.Key Responsibilities:<ul><li>Maintain and support the organization's server infrastructure.</li><li>Ensure the continuous operation of primary and disaster recovery data centres through regular health checks.</li><li>Participate in infrastructure-related projects, ensuring they meet business objectives and timelines.</li><li>Collaborate with other IT teams and business units to ensure successful project implementation.</li><li>Enhance system reliability and security by adhering to and implementing industry best practices.</li><li>Ensure all infrastructure components are updated, patched, and protected against security threats.</li><li>Provide support for server, network, and related infrastructure issues.</li><li>Troubleshoot complex technical problems, ensuring system availability and optimal performance.</li><li>Identify opportunities to enhance infrastructure efficiency, reliability, and security.</li><li>Stay informed of industry trends and emerging technologies to introduce innovative solutions.</li><li>Maintain and secure the IT infrastructure, focusing on antivirus, firewalls, and endpoint protection.</li></ul>Key Requirements for the Role:Essential:<ul><li>Minimum of 4 years in a similar role within a medium to large organization.</li><li>Proficient in Microsoft Windows Server technologies and VMware virtualization.</li><li>Strong understanding of networking concepts</li><li>Familiarity with Office 365, Azure, and other cloud platforms.</li><li>Excellent troubleshooting skills for server, storage, and network issues.</li><li>Experience supporting business-critical applications, managing backups and restores, patching servers, and monitoring infrastructure performance.</li><li>Strong communication skills across all levels of the business.</li><li>Must possess all relevant work permits for the UK and security clearances (DBS and CTC).</li><li>Relevant Vendor training and certifications.</li></ul>What We Offer:<ul><li>Competitive salary and comprehensive benefits package.</li><li>Opportunities for professional growth and development.</li><li>A collaborative and supportive working environment.</li><li>The chance to work on innovative projects and cutting-edge technologies.</li></ul> Ideally you'd need to be within a 45 minute journey of Luton with your own vehicle and driving licenseRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4zNjY4Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

People and Payroll Co-ordinator Robert Half Office Team are currently recruiting for a People and Payroll Co-ordinator for a 6 month FTC near Kings Cross. Role Purpose: · Deliver the company's payroll processing requirements within the required timeframe whilst maintaining accurate administration of the company's people systems.· Provide effective and accurate coordination of People & Culture activities throughout the employee life cycle from onboarding to exit.Where appropriate advice and guide managers and employees on policy and process, taking into account current legislation and best practice<ol><li>Build effective working relationships with staff at all levels, providing support, advice, and guidance on a range of people practices, people policies, employment law, pay and benefit matters to support understanding and where appropriate ensure effective people management. Where appropriate consult with other members of People and Culture for accurate guidance.</li><li>Responsible for ensuring the People System (IRIS Cascade)is up to date and accurate in real time to match the workforce, including providing reporting requirements.</li><li>Responsible for ensuring the accurate completion of the monthly and yearly payroll activities in line with the company's pay processing guide and timetables, for all pay, deductions, pension, and benefits elements, including internal approval processes are completed.</li><li>Ensure the employee benefits coordination and administration, including liaising with third party suppliers and employees as required.</li><li>Co-ordinator the onboarding process for all new starters including vetting process, new joiner instructions, induction program, and welcome</li><li>Employee lifecycle administration including managing the central team inbox, updating caseload, managing the electronic filing system, general administration tasks, and off boarding process.</li><li>General administration support to the People & Culture team including being available to act as a notetaker in formal and informal ER meetings.</li><li>Support the delivery of the People Plan.</li></ol> Standard Responsibilities Adopt and comply with company values, policies and procedures including:<ul><li>Code of Conduct</li><li>Health & Safety</li><li>Data Protection, information security, data privacy and use of IT resources</li><li>People & Culture policies and procedures including Equality and diversity</li><li>Essential<ul><li>Responsible for processing payroll activities for a salaried company' s payroll</li><li>Responsible to processing employee benefits via salary sacrifice</li><li>Experience of day-to-day usage of HRIS system for entire employee life activities including reporting requirements</li><li>High level of proficiency with Microsoft Offices including Outlook, Excel (Advanced preferred); Word; PowerPoint; and Teams.</li><li>Ability to work collaboratively in a team environment, using sound judgment and maintaining a high degree of confidentiality.</li><li>High level of personal integrity, who displays respect and empathy for others and is consistent, open, and honest.</li><li>Ability to work in a fast-paced environment with excellent organisational skills with strong self-management skills.</li><li>Excellent communication approach with engaging written skills, works effectively within a team, understands the impact of own actions on colleagues.</li><li>Creative and analytical thinking style, applying tenacity in the face of obstacles.</li></ul> Desirable<ul><li>Previous experience of using HRIS - Iris Cascade</li><li>Previous experience managing employee onboarding process.</li><li>Previous experience managing employee life cycle administration</li><li>Previous experience in a HR generalist role</li><li>A relentless drive to improve performance and deliver outstanding results through more effective ways of working.</li></ul></li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UG9wcHkuRmFycXVoYXJzb25HcmFudC43OTAyNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">