<p>The Customer Success Manager plays a critical role in ensuring customer satisfaction and successful project delivery after the contract is signed. The Customer Success Manager is responsible for ensuring smooth planning, budget management, and on-time project completion, all while maintaining strong communication with the customer.</p><p><strong>Missions</strong></p><p>· Project Tracking: Maintain clear and regular communication with the customer to provide updates on the project's advancement.</p><p>· Customer Liaison: Act as the main point of contact between the customer and the production team</p><p>· Planning (production phase, installation and transportation) & Budget Tracking</p><p>· Installation preparing & Maintenance Contract : Liaise with the different actors around construction work then finalize and close the maintenance contract with the customer</p><p>· Team Briefing & Debriefing : with technical sales, maintenance team and client</p><p>· Project Documentation: Document the entire project, from planning through to final installation, including any challenges or changes.</p><p>· After Action Review: Perform a detailed after-action review to assess project performance, identify areas for improvement, and apply lessons learned for future projects.</p><p>· Customer Feedback: Collect feedback from the customer regarding the installation process, overall experience, and final product.</p><p>· Project Close-Out: Ensure the project is successfully closed out with all necessary documentation, maintenance contracts, warranty & conformity certificates, organize training and feedback collected.</p><p>· Off-site After sales support: take concerns and issues from customers, organise with field service on-site support and maintenance</p><p><strong>Profil du candidat</strong></p><p>Qualifications:</p><p> </p><p>· Proven experience in project management, customer success, or a similar role within the construction or technical industry.</p><p>· Strong communication skills, with the ability to manage customer expectations and keep teams informed.</p><p>· Excellent organizational skills & budget management experience</p><p>· Experience in coordinating between technical teams and customers to ensure smooth project delivery.</p><p>· Problem-solving skills, anticipate potential challenges and address them proactively.</p><p>· Ability to work independently and handle multiple priorities while ensuring a high level of customer satisfaction.</p><p>· Languages: French and English, more languages is a plus</p><p> </p><p>Have we piqued your interest?</p><p>Then apply online as a Customer Success Manager (f/m/x) by quoting reference number 60140-0013256566.</p><p><span style="vertical-align: inherit;"><span style="vertical-align: inherit;">Robert Half GmbH processes applicant data that is necessary to carry out the application process. </span><span style="vertical-align: inherit;">You will find more information on data protection, in particular on your legal rights, at </span></span><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.ch/fr/clause-de-respect-de-la-vie-privee&data=05|01|[email protected]|68e93857ec41478e157d08da2d013bc3|16532572d5674d678727f12f7bb6aed3|0|0|637871780559844848|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=Z1gWyvq2T8zxQQuiGaEV39vM0vynLe0XKsOB7EI8H/4=&reserved=0"><span style="vertical-align: inherit;"><span style="vertical-align: inherit;">https://www.roberthalf.ch/fr/clause-de-respect-de-la-vie-privee</span></span></a><span style="vertical-align: inherit;"><span style="vertical-align: inherit;"> .</span></span></p><img src="https://counter.adcourier.com/cm9iZXJ0aGFsZi41OTk1Ni4xMDkyMEByaGlmci5hcGxpdHJhay5jb20.gif">
<p>Vacancy: SALES & OPERATIONS ASSISTANT (M/F/X) - We are looking for a SALES & OPERATIONS ASSISTANT (M/F/X) to start asap for our client, in the maritime transport. The position is a direct permanent position with our customer. The support and placement as well as all of our other services are free of charge for you as an applicant.</p><p><strong>Missions</strong></p><p>· Support the registration of the Group with clients; maintain and update customer portals, including login credentials.</p><p>· Assist in the preparation and submission of tenders, ensuring all standard documentation and procedures are correctly followed.</p><p>· Maintain and update the CRM system; support users at headquarters and in branch offices, including training where necessary.</p><p>· Keep commercial, tender, and contract logs accurate and up to date.</p><p>· Collaborate in the preparation of annual client tariffs and ensure data is correctly stored on internal servers.</p><p>· Support the sales team in building customized tariff proposals for clients.</p><p>· Organize and translate presentations for internal meetings and external clients or affiliates.</p><p>· Ensure all sales documentation is current and correctly archived, both digitally and physically.</p><p>· Contribute to the organization of client gifts and events at the end of the year.</p><p><strong>Profil du candidat</strong></p><p>· Previous experience in a sales support, commercial assistant, or operations role (1-3 years minimum preferred).</p><p>· Excellent written and verbal communication skills in English; additional languages are a plus.</p><p>· Strong organizational and multitasking skills with a proactive and solution-oriented mindset.</p><p>· Proficiency in Microsoft Office (especially Excel and PowerPoint).</p><p>· Familiarity with CRM tools (e.g., Salesforce, HubSpot) and internal database management.</p><p>· Ability to work independently and as part of a team in an international, fast-paced environment.</p><p> </p><p>Are you interested by this role?</p><p> </p><p>Then apply online as SALES & OPERATIONS ASSISTANT (M/F/X) by citing this reference number 60140-0013260958. If you have any questions, Marie-France LAGORSSE from Robert Half will be happy to help you.</p><p>Robert Half GmbH traite les données des candidats qui sont nécessaires pour mener à bien le processus de candidature. Vous trouverez plus d' informations sur la protection des données, en particulier sur vos droits légaux, à <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.ch/fr/clause-de-respect-de-la-vie-privee&data=05|01|[email protected]|68e93857ec41478e157d08da2d013bc3|16532572d5674d678727f12f7bb6aed3|0|0|637871780559844848|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=Z1gWyvq2T8zxQQuiGaEV39vM0vynLe0XKsOB7EI8H/4=&reserved=0">https://www.roberthalf.ch/fr/clause-de-respect-de-la-vie-privee</a>.</p><img src="https://counter.adcourier.com/cm9iZXJ0aGFsZi44Mjg0OC4xMDkyMEByaGlmci5hcGxpdHJhay5jb20.gif">
<p><strong>Vacancy:</strong> <strong>Customer Service Representative 100% (f/m/x) </strong>- We are looking for Customer Service Representative (f/m/x) to start immediately for our client, a trading company based in Zürich. For this position, the employee in question will be hired on a project basis. The support, placement and all of our additional services are free of charge for you as the applicant. <br /> </p><p><strong>Your Responsibilities as</strong> <strong>Customer Service Representative 100% (f/m/x)</strong></p><ul><li>Processing customer inquiries and correspondence in German, French, and/or Italian.</li><li>Coordination of the sales team's schedules.</li><li>Support with general office tasks and accounting-related duties.</li></ul><p><strong>Your Qualification and Skills</strong></p><ul><li>Completed basic commercial training</li><li>Experience in internal sales or a similar role</li><li>Excellent MS Office skills and ideally experience with an ERP solution</li><li>Polished communication skills in German, French, and Italian<br /> </li></ul><p><strong>Have we piqued your interest?</strong></p><p>Then apply online as a Customer Service Representative 100% (f/m/x) by citing this <strong>reference number</strong><strong> 06680-0013265305. </strong>If you have any questions, Elisa Dakaj from Robert Half will be happy to help you.</p><p> </p><p>Die Robert Half GmbH verarbeitet die Daten von Bewerbern, die zur Durchführung des Bewerbungsverfahrens erforderlich sind. Weitere Informationen zum Datenschutz, insbesondere zu Ihren Rechten, finden Sie unter <a href="https://www.roberthalf.com/ch/de/datenschutzerklaerung." target="_blank">https://www.roberthalf.com/ch/de/datenschutzerklaerung</a>.</p><p>Wenn Sie Fragen zum Datenschutz haben, können Sie uns jederzeit per E-Mail unter <a id="menurcle" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" title="mailto:[email protected]" href="mailto:[email protected]" target="_blank" rel="noreferrer noopener">[email protected]</a> kontaktieren.</p><img src="https://counter.adcourier.com/cm96YWsuMTk5MDYuMTA5MjBAcmhpZGUuYXBsaXRyYWsuY29t.gif">
<p><strong>Vacancy: SAP FI Consultant (f/m/x) - </strong>We are looking for a SAP FI Consultant (f/m/x) looking to make an impact on a transformative project? Do you thrive in fast-paced environments where your expertise contributes to meaningful change? Join our Geneva-based team and play a critical role in a cutting-edge S/4HANA implementation project.For this position, the employee in question will be hired on a project basis. The support, placement and all of our additional services are free of charge for you as the applicant. </p><p><strong>Missions</strong></p><p> </p><ol><li><strong>SAP proficiency:</strong></li><ul><li>Advanced expertise in the SAP FI (Finance) module, including its sub-modules (fixed assets, accounts payable/receivable, taxes)</li><li>Experience in <strong>S/4HANA migration</strong> and implementation projects</li></ul></ol><p> </p><ol><li><strong>Business knowledge:</strong></li><ul><li>Strong understanding of <strong>tax regulations</strong> and related compliance requirements</li><li>Expertise in <strong>fixed asset accounting</strong> and its integration within ERP systems</li></ul></ol><p> </p><ol><li><strong>ERP-specific skills:</strong></li><ul><li>Hands-on experience with <strong>ERP reporting and data analytics</strong> </li><li>Knowledge of <strong>cloud-based enterprise system management</strong> </li><li>Skill in incorporating <strong>AI and automation tools</strong> within ERP workflows</li></ul></ol><p><strong>Profil du candidat</strong></p><ol><li>8-10 years experience with proven SAP FI experience in other projects</li><li>Fluent in English and based in the Geneva area as needs to be in office</li><li><strong>Collaboration and communication:</strong></li><ul><li>Ability to <strong>liaise effectively</strong> with cross-functional teams and developers</li><li>Clear documentation and articulation of technical requirements to non-technical</li></ul><li><strong>Problem-solving:</strong></li><ul><li>Analytical mindset for tackling <strong>complex functional challenges</strong> within the SAP ecosystem</li></ul></ol><p> </p><p><strong>Are you interested by this role?</strong></p><p>Then apply online as SAP FI Consultant (f/m/x) by citing this <strong>reference number 60140-0013293990</strong>. If you have any questions, Julia Meir from Robert Half will be happy to help you.</p><p>Robert Half GmbH traite les données des candidats qui sont nécessaires pour mener à bien le processus de candidature. Vous trouverez plus d' informations sur la protection des données, en particulier sur vos droits légaux, à <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.ch/fr/clause-de-respect-de-la-vie-privee&data=05|01|[email protected]|68e93857ec41478e157d08da2d013bc3|16532572d5674d678727f12f7bb6aed3|0|0|637871780559844848|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=Z1gWyvq2T8zxQQuiGaEV39vM0vynLe0XKsOB7EI8H/4=&reserved=0">https://www.roberthalf.ch/fr/clause-de-respect-de-la-vie-privee</a>.</p><img src="https://counter.adcourier.com/cm9iZXJ0aGFsZi4wNDQ2My4xMDkyMEByaGlmci5hcGxpdHJhay5jb20.gif">
<p><strong>Vacancy:</strong> <strong>Financial Accountant 70-100% (f/m/x) </strong>- We are looking for Financial Accountant (f/m/x) to start immediately for our client, a trading company based in Zürich. For this position, the employee in question will be hired on a project basis. The support, placement and all of our additional services are free of charge for you as the applicant. <br /> </p><p><strong>Your Responsibilities as</strong> <strong>Financial Accountant 70-100% (f/m/x)</strong></p><ul><li>Independent bookkeeping as well as preparation of monthly, semi-annual, and annual financial statements according to Swiss Code of Obligations (OR) and IFRS, in a supporting role.</li><li>Posting, monitoring, and accounting of gaming revenues, as well as processing daily settlements in the terrestrial and online sectors.</li><li>Responsibility for reconciliation and posting of online transactions (deposits and withdrawals).</li><li>Creation of Excel spreadsheets / proficiency in Excel required.</li><li>Preparation and reconciliation of VAT returns for all companies within the VAT group.</li><li>Responsible for booking and reconciling provisions.</li><li>Support with liquidity management.</li></ul><p><strong>Your Qualification and Skills</strong></p><ul><li>Completed commercial training and 2-4 years of professional experience.</li><li>Expertise in Swiss GAAP FER.</li><li>Experience with Microsoft D365 and MS Office, as well as an affinity for digitalization.</li><li>German: Fluent.</li><li>Commitment, sense of responsibility, and precise working style.</li><li>A strong affinity for numbers combined with teamwork skills and confident demeanor.</li><li>Polished communication skills in German, French, and Italian<br /> </li></ul><p><strong>Have we piqued your interest?</strong></p><p>Then apply online as a Financial Accountant 70-100% (f/m/x) by citing this <strong>reference number</strong> <strong>06680-0013232069</strong><strong>. </strong>If you have any questions, Elisa Dakaj from Robert Half will be happy to help you. </p><p> </p><p>Die Robert Half GmbH verarbeitet die Daten von Bewerbern, die zur Durchführung des Bewerbungsverfahrens erforderlich sind. Weitere Informationen zum Datenschutz, insbesondere zu Ihren Rechten, finden Sie unter <a href="https://www.roberthalf.com/ch/de/datenschutzerklaerung." target="_blank">https://www.roberthalf.com/ch/de/datenschutzerklaerung</a>.</p><p>Wenn Sie Fragen zum Datenschutz haben, können Sie uns jederzeit per E-Mail unter <a id="menurcle" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" title="mailto:[email protected]" href="mailto:[email protected]" target="_blank" rel="noreferrer noopener">[email protected]</a> kontaktieren.</p><img src="https://counter.adcourier.com/cm96YWsuMjkxOTMuMTA5MjBAcmhpZGUuYXBsaXRyYWsuY29t.gif">
