<p><strong>The Company</strong></p><ul><li>Our client is a European car manufacturer with operations and vehicle sales in Brazil.</li></ul><p><strong><span class="TextRun SCXW72086283 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW72086283 BCX8">Job description</span></span><span class="EOP SCXW72086283 BCX8" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></strong></p><ul><li>Provide day-to-day IT support for internal users, including troubleshooting hardware, software, and network issues;</li><li>Install, configure, and maintain computer systems, telephony devices, printers, and accessories;</li><li>Support software deployment and configuration, including Windows, Microsoft Office, Outlook, antivirus tools, and Porsche-specific systems;</li><li>Coordinate the installation, maintenance, and upgrade of equipment and digital infrastructure (e.g., access control systems, CCTV, TVs, multimedia devices);</li><li>Ensure efficient communication between the our Client (car industry) team and warehouse via wired/wireless networks and telephony systems;</li><li>Manage vendor relationships (local and international), including contract negotiation and service level monitoring.</li><li>Provide technical support for facilities-related technologies;</li><li>Monitor and support data center components and ensure alignment with industry best practices and compliance standards.</li></ul><p><strong><span class="TextRun SCXW177234572 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW177234572 BCX8">Requirement Profile - Knowledge, Skills & Experiences</span></span><span class="EOP SCXW177234572 BCX8" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></strong></p><ul><li>Proven experience in IT support or infrastructure roles;</li><li>Solid understanding of networking protocols and IT security principles;</li><li>Familiarity with vendor management and SLAs;</li><li>Knowledge of data center operations, compliance requirements, and project management methodologies;</li><li>Experience with Microsoft Intune for device management and policy enforcemen;</li><li>Strong communication skills and ability to maintain positive relationships with internal teams and external partners;</li><li>Advanced English proficiency (written and spoken);</li><li>Team-oriented mindset and problem-solving attitude;</li><li>Previous experience working in a large multinational company is essential, especially following guidelines and IT standards set by headquarters in Europe or the United States;</li><li><span data-teams="true">Availability to work 100% on site is important.</span></li></ul><img src="https://counter.adcourier.com/dml0b3Iuc2lsdmVyaW8uNjkyMzQuMTA4OTZAcmhpYnIuYXBsaXRyYWsuY29t.gif">
<p><strong>A Empresa</strong></p><ul><li>Multinacional de equipamentos médicos, na região de São Paulo-SP.</li></ul><p><strong>Descrição da vaga</strong></p><ul><li>Conduzir todos os negócios e processos em conformidade com as leis e os regulamentos, incluindo a Lei de Práticas de Corrupção no Exterior (FCPA) e o Código de Conduta em conformidade com os mais altos valores éticos;</li><li>Suporte ao time comercial de vendas de Medsurg, incluindo Agentes e Distribuidores. Solucionar problemas, esclarecer dúvidas e facilitar o fluxo operacional;</li><li>Gerenciar e acompanhar o fluxo dos pedidos dos clientes através da ferramenta CRM e ERP, contribuindo para o cumprimento das metas de vendas e atendimento a necessidade do cliente;</li><li>Garantir o fluxo de cadastros de Clientes, Médicos e Engenheiros clínicos;</li><li>Acompanhar e gerir solicitações de orçamento através de Portais On Line;</li><li>Foco no cliente, entender a necessidade, agilizar processos internos e garantir o atendimento eficiente ao cliente.</li><li>Realizar e liderar reuniões regulares com nossos parceiros para garantir o seguimento dos pedidos;</li><li>Gestão do processo de Demonstração e Empréstimo, garantindo os prazos em conformidade com políticas estabelecidas em compliance;</li><li>Manutenção do mapeamento de comissões dos vendedores e agentes no ERP;</li><li>Apoio à elaboração de Políticas de Comercialização de Produtos de Clientes Diretos e Indiretos.</li></ul><p><strong>Perfil desejado</strong></p><ul><li>Superior completo;</li><li>Experiência prévia em Customer Service, Administração de Vendas ou áreas correlatas. - obrigatório</li><li>Excel intermediário;</li><li>Sistema: JDE;</li><li>Inglês.</li></ul><img src="https://counter.adcourier.com/YW5hLm1vZGVzdG8uMjIxMjkuMTA4OTZAcmhpYnIuYXBsaXRyYWsuY29t.gif">
