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5 resultados para Business Partner em Campinas, São Paulo

Customer Care Representative
  • Campinas,
  • remote
  • Permanente
  • 0 - 0 BRL / Yearly
  • <p><strong><span class="TextRun SCXW19223633 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW19223633 BCX8">The Company</span></span><span class="EOP Selected SCXW19223633 BCX8" data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}"> </span></strong></p><ul><li>Multinational company focused on oil and gas, located in the Campinas-SP.</li></ul><p><strong><span class="TextRun SCXW121283096 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW121283096 BCX8">Job description</span></span><span class="EOP Selected SCXW121283096 BCX8" data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}"> </span></strong></p><ul><li>Review, interpret, and manage customer purchase orders to ensure compliance with company policies, contractual terms, quality requirements, and applicable export or government regulations;</li><li>Enter and maintain customer orders, forecasts, and pricing details accurately in ERP systems (SAP);</li><li>Prepare and send order acknowledgements, confirmations, and updates to customers;</li><li>Support demand management by ensuring accurate customer forecasts are reflected in ERP systems to drive material planning and sales execution;</li><li>Coordinate expedited orders with internal teams as required;</li><li>Prepare timely and accurate quotes (RFQs) through close coordination with sales, operations, and finance teams;</li><li>Partner with Sales Managers, Customer Account Managers, and Business Managers to support contract and orders execution and resolve customer-related issues or disputes;</li><li>Support Accounts Receivable by assisting with past-due payments for assigned customers;</li><li>Serve as the primary point of contact for assigned customers, providing proactive and accurate order status updates via phone, email, meetings, and virtual platforms;</li><li>Maintain high-quality, first-time responses to customer inquiries, ensuring prompt resolution through effective problem-solving;</li><li>Build and maintain strong, long-term customer relationships to drive satisfaction, loyalty, and positive Net Promoter Scores (NPS);</li><li>Administer customer web-based portals, managing transactions related to returns, credits/debits, corrective actions, and reporting.</li><li>Process returns and returned goods authorizations, ensuring timely resolution and customer satisfaction;</li><li>Ensure adherence to all applicable compliance requirements;</li><li>Validate customer scorecards by comparing customer and internal performance data, contesting inaccuracies, and working with operations to improve on-time delivery and overall service performance;</li><li>Use SAP and Salesforce to manage customer data, track interactions, and maintain accurate records;</li><li>Manage internal databases and CRM tools, ensuring data accuracy and integrity;</li><li>Understand and apply business system tools such as KPIs, standard work, problem-solving methodologies, and transactional process improvements;</li><li>Actively participate in continuous improvement initiatives by identifying process gaps and recommending enhancements;</li><li>Support knowledge sharing and provide guidance or training to other Customer Care team members as needed;</li><li>Coordinate across internal functions (sales, operations, quality, finance, logistics) to ensure seamless order fulfillment;</li><li>Perform other duties as assigned by supervisor or management.</li></ul><p><strong><span class="TextRun SCXW236102824 BCX8" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW236102824 BCX8">Requirement Profile - Knowledge, Skills &amp; Experiences</span></span><span class="EOP Selected SCXW236102824 BCX8" data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}"> </span></strong></p><ul><li>Bachelor's degree required - Preferred: Business Admin, Economics, Accounting, Production Eng;</li><li>Experience in customer service, customer care, or order management;</li><li>Fluency in English (spoken and written);</li><li>Proficiency in SAP and Salesforce;</li><li>Strong communication, negotiation, and interpersonal skills;</li><li>Ability to work independently while effectively collaborating with cross-functional teams;</li><li>Strong attention to detail with excellent organizational and problem-solving skills;</li><li>Spanish language skills;</li><li>Experience working in a regulated, manufacturing, or industrial environment is preferred;</li><li>Availability to work overtime and provide holiday or off-hours support for other countries when business needs require, with full compensation provided by the company.</li></ul><img src="https://counter.adcourier.com/Q2Fzc2lvLkFuZHJlb2xpLjI4MDY0LjEwODk2QHJoaWJyLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-04-30T17:50:53Z
Analista de Planejamento Tributário Sênior
  • Barueri,
  • remote
  • Permanente
  • 0 - 0 BRL / Yearly
  • <p><strong>A Empresa</strong></p><ul><li>Indústria, na região de Barueri-SP.</li></ul><p><strong>Descrição da vaga</strong></p><ul><li>Atuar estrategicamente como Business Partner Tributário, apoiando as áreas de negócio com análises técnicas e recomendações consultivas;</li><li>Monitorar e interpretar a legislação tributária, com foco em ICMS, ICMS-ST, DIFAL, IPI e ISS, incluindo os impactos da Reforma Tributária;</li><li>Realizar interface com áreas internas (Fiscal, Contábil, Jurídico, Operações, TI) e consultorias externas;</li><li>Atuar em projeto relacionado à Reforma Tributária;</li><li>Modelo: Híbrido (3x2).</li></ul><p><strong>Perfil desejado</strong></p><ul><li>Formação superior completa;</li><li>Sólida experiência com impostos indiretos;</li><li>Conhecimento em Reforma Tributária;</li><li>Excel avançado / Power BI;</li><li>Perfil analítico, consultivo e colaborativo.</li></ul><img src="https://counter.adcourier.com/bGV0aWNpYXphbmlib25pLjY1NDQzLjEwODk2QHJoaWJyLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-04-16T11:26:30Z
Consultor SAP SD / MM
  • Cotia,
  • remote
  • Permanente
  • 0 - 0 BRL / Yearly
  • <p><strong>The <span id="j_id0:j_id31:readBlock:j_id33">Company</span></strong></p><ul><li><span id="j_id0:j_id31:readBlock:j_id33">Industry.</span></li></ul><p><strong>Job description</strong></p><ul><li><span id="j_id0:j_id31:readBlock:j_id33">Bridging the gap between Global SAP Template and the intricate, rapidly evolving legal landscape of Brazil;</span></li><li><span id="j_id0:j_id31:readBlock:j_id33">Support existing processes and act as the lead strategist for Brazilian Tax Reform (CBS/IBS) readiness and regional compliance;</span></li><li><span id="j_id0:j_id31:readBlock:j_id33">As member of the Global SD team will support additionally other international SAP implementations and projects;</span></li><li><span id="j_id0:j_id31:readBlock:j_id33">Independently monitor Receita Federal and SEFAZ updates. Proactively translate new tax regulations (including the 2026 Dual VAT transition) into functional SAP requirements;</span></li><li><span id="j_id0:j_id31:readBlock:j_id33">Ensure Brazil's complex localization requirements are integrated into the Global SAP Design without compromising template integrity (Fit-Gap leadership);</span></li><li><span id="j_id0:j_id31:readBlock:j_id33">Lead complex SD customizing (Pricing Procedures, Condition Types, and CFOP determination);</span></li><li><span id="j_id0:j_id31:readBlock:j_id33">Partner with business leads to gather requirements, develop technical specifications, and oversee the full lifecycle of system enhancements;</span></li><li><span id="j_id0:j_id31:readBlock:j_id33">Provide support and backup to other Global SAP Team members</span></li></ul><p><strong>Requirement Profile - Knowledge, Skills &amp; Experiences</strong><span><br /></span></p><ul><li><span id="j_id0:j_id31:readBlock:j_id33">Experience in SAP SD module with focus on Brazilian regulations;</span></li><li><span id="j_id0:j_id31:readBlock:j_id33">Deep, current knowledge of Brazilian tax legislation, specifically the roadmap for Tax Reform 2026 (CBS/IBS) and its impact on pricing and master data;</span></li><li><span id="j_id0:j_id31:readBlock:j_id33">Strong understanding of SD integration points with MM, FI, and CO (essential for tax credit recovery and financial posting accuracy);</span></li><li><span id="j_id0:j_id31:readBlock:j_id33">Fluent English is mandatory. You must be able to explain complex Brazilian fiscal concepts to global stakeholders who may not be familiar with "Brazil Cost";</span></li><li><span id="j_id0:j_id31:readBlock:j_id33">ABAP debug and programming skills it´s a plus.</span></li></ul><img src="https://counter.adcourier.com/UmFmYWVsLkNhcnZhbGhvLjYxMTM2LjEwODk2QHJoaWJyLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-23T16:24:23Z
Analista Contábil Pleno
  • Barueri,
  • remote
  • Permanente
  • 0 - 0 BRL / Yearly
  • <p><strong>A Empresa</strong></p><ul><li>Multinacional do segmento de dispositivos e insumos médicos, na região de Barueri/SP (Alphaville).</li></ul><p><strong>Descrição da vaga</strong></p><ul><li>Executar tarefas contábeis diárias e preparar lançamentos contábeis mensais;</li><li>Garantir que os dados mestre de Business Partners estejam atualizados;</li><li>Auxiliar nos cronogramas de fechamento financeiro de cada período;</li><li>Apoiar na conformidade SOX e no desenvolvimento de controles internos;</li><li>Preparar relatórios gerenciais e controlar indicadores financeiros;</li><li>Realizar o atendimento da auditoria, garantindo conformidade;</li><li>Manter interface com os times fiscal, contas a pagar e contas a receber;</li><li>Modelo: Híbrido.</li></ul><p><strong>Perfil desejado</strong></p><ul><li>Formação Superior em Ciências Contábeis e CRC Ativo;</li><li>Inglês avançado;</li><li>Forte conhecimento de ECD e ECF;</li><li>Conhecimento de SAP Business One.</li></ul><img src="https://counter.adcourier.com/dGhpYWdvLnBlZ2F6LjAzNjg4LjEwODk2QHJoaWJyLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-04-13T13:52:50Z
Analista de People Analytics e Atração
  • Indaiatuba,
  • remote
  • Projetos
  • 0 - 0 BRL / Yearly
  • <p><strong>A Empresa </strong></p><ul><li>Segmento logístico, na região de Indaiatuba.</li></ul><p><strong>Descrição da vaga</strong></p><ul><li>Ser responsável pela gestão dos indicadores de Recrutamento &amp; Seleção, acompanhando um alto volume de vagas (cerca de 400/mês);</li><li>Transformar dados em insights, garantindo uma visão clara e atualizada do funil de recrutamento;</li><li>Consolidar e cruzar diferentes bases de dados, estruturando informações confiáveis e padronizadas;</li><li>Criar e evoluir dashboards e relatórios gerenciais (Power BI), trazendo inteligência para a área;</li><li>Atuar como elo entre recrutadores, gestores e consultorias, garantindo alinhamento e fluidez das informações;</li><li>Apoiar Business Partners com dados e análises para acompanhamento das posições abertas;</li><li>Identificar oportunidades de melhoria nos processos, indicadores e qualidade dos dados;</li><li>Contribuir para uma experiência mais eficiente e organizada para candidatos e stakeholders.</li></ul><p><strong>Perfil desejado</strong></p><ul><li>Ensino superior completo;</li><li>Experiência com análise de dados dentro de Recrutamento e Seleção ou áreas de RH;</li><li>Vivência com indicadores de atração (funil de vagas, SLA, tempo de contratação, entre outros);</li><li>Excel intermediário (tabelas dinâmicas, cruzamento de dados);</li><li>Experiência com Power BI (criação e manutenção de dashboards);</li><li>Facilidade para trabalhar com múltiplas bases de dados;</li><li>Boa comunicação e capacidade de interação com diferentes públicos.</li><li>Experiência em ambientes com alto volume de vagas;</li><li>Vivência com ATS (diferencial: Gupy);</li><li>Olhar crítico para dados e melhoria contínua de processos;</li><li>Perfil analítico com forte senso de organização e priorização.</li></ul><img src="https://counter.adcourier.com/RGFuaWVsYS5Ob2d1ZWlyYS4zNTYyMC4xMDg5NkByaGlici5hcGxpdHJhay5jb20.gif">
  • 2026-04-28T15:43:13Z