4 resultados para Business Manager em Campinas, São Paulo

Customer Care Representative

Campinas,
remote
Permanente
0 - 0 BRL / Yearly
The Company <ul><li>Multinational company focused on oil and gas, located in the Campinas-SP.</li></ul>Job description <ul><li>Review, interpret, and manage customer purchase orders to ensure compliance with company policies, contractual terms, quality requirements, and applicable export or government regulations;</li><li>Enter and maintain customer orders, forecasts, and pricing details accurately in ERP systems (SAP);</li><li>Prepare and send order acknowledgements, confirmations, and updates to customers;</li><li>Support demand management by ensuring accurate customer forecasts are reflected in ERP systems to drive material planning and sales execution;</li><li>Coordinate expedited orders with internal teams as required;</li><li>Prepare timely and accurate quotes (RFQs) through close coordination with sales, operations, and finance teams;</li><li>Partner with Sales Managers, Customer Account Managers, and Business Managers to support contract and orders execution and resolve customer-related issues or disputes;</li><li>Support Accounts Receivable by assisting with past-due payments for assigned customers;</li><li>Serve as the primary point of contact for assigned customers, providing proactive and accurate order status updates via phone, email, meetings, and virtual platforms;</li><li>Maintain high-quality, first-time responses to customer inquiries, ensuring prompt resolution through effective problem-solving;</li><li>Build and maintain strong, long-term customer relationships to drive satisfaction, loyalty, and positive Net Promoter Scores (NPS);</li><li>Administer customer web-based portals, managing transactions related to returns, credits/debits, corrective actions, and reporting.</li><li>Process returns and returned goods authorizations, ensuring timely resolution and customer satisfaction;</li><li>Ensure adherence to all applicable compliance requirements;</li><li>Validate customer scorecards by comparing customer and internal performance data, contesting inaccuracies, and working with operations to improve on-time delivery and overall service performance;</li><li>Use SAP and Salesforce to manage customer data, track interactions, and maintain accurate records;</li><li>Manage internal databases and CRM tools, ensuring data accuracy and integrity;</li><li>Understand and apply business system tools such as KPIs, standard work, problem-solving methodologies, and transactional process improvements;</li><li>Actively participate in continuous improvement initiatives by identifying process gaps and recommending enhancements;</li><li>Support knowledge sharing and provide guidance or training to other Customer Care team members as needed;</li><li>Coordinate across internal functions (sales, operations, quality, finance, logistics) to ensure seamless order fulfillment;</li><li>Perform other duties as assigned by supervisor or management.</li></ul>Requirement Profile - Knowledge, Skills & Experiences <ul><li>Bachelor's degree required - Preferred: Business Admin, Economics, Accounting, Production Eng;</li><li>Experience in customer service, customer care, or order management;</li><li>Fluency in English (spoken and written);</li><li>Proficiency in SAP and Salesforce;</li><li>Strong communication, negotiation, and interpersonal skills;</li><li>Ability to work independently while effectively collaborating with cross-functional teams;</li><li>Strong attention to detail with excellent organizational and problem-solving skills;</li><li>Spanish language skills;</li><li>Experience working in a regulated, manufacturing, or industrial environment is preferred;</li><li>Availability to work overtime and provide holiday or off-hours support for other countries when business needs require, with full compensation provided by the company.</li></ul><img src="https://counter.adcourier.com/Q2Fzc2lvLkFuZHJlb2xpLjI4MDY0LjEwODk2QHJoaWJyLmFwbGl0cmFrLmNvbQ.gif">
2026-04-30T17:50:53Z

Senior Commercial Manager

Campinas,
remote
Permanente
0 - 0 BRL / Yearly
The Company<ul><li>Multinational company in the chemical industry, at Campinas-SP.</li></ul>Job description <ul><li>Lead the business development strategy, driving profitable double-digit year-over-year growth across the paper and water segments;</li><li>Work closely with senior leadership and sales managers to execute market strategies, expand channels to market, and accelerate business scale;</li><li>Build, lead, and develop a high-performance Business Development Manager (BDM) and Corporate Account Manager (CAM) team, with a strong focus on frontline leadership and leading by example;</li><li>Act directly with key customers, maintaining a strong client-facing presence and reinforcing a hunter mindset focused on new business generation and strategic account expansion;</li><li>Own complex commercial negotiations, high-value proposals, and long-cycle strategic opportunities, including single-source and TCO-based contract models that generate sustainable value;</li><li>Drive pipeline quality and value growth, ensuring strong opportunity management, innovation-led proposals, and effective use of internal capabilities and resources;</li><li>Manage regional strategies, revenue targets, profitability goals, and investment recommendations with deep understanding of P&L, budget accountability, and commercial performance;</li><li>Ensure safety standards are fully met across projects and applications, while partnering cross-functionally with customer service, planning, laboratory, R&D, operations, and logistics;</li><li>Develop leadership bench strength by identifying, upgrading, and coaching talent, with special emphasis on forming strong managers and strengthening commercial execution across the team;</li><li>Maintain high availability for travel and frontline engagement, fostering a culture of proximity to the customer, operational ownership, and hands-on leadership.</li></ul>Requirement Profile - Knowledge, Skills & Experiences<ul><li>Proven experience in business development, commercial leadership, or strategic sales roles within industrial markets, ideally with exposure to paper, water, chemicals, or related process industries;</li><li>Strong hunter profile with the ability and willingness to be hands-on, close to the operation, and directly engaged in frontline commercial management;</li><li>Demonstrated success managing high-pressure revenue environments, with resilience and maturity to operate under ambitious billing, budget, and P&L targets;</li><li>Deep knowledge of commercial strategy, complex negotiations, value generation models, and ownership of strategic accounts and large-scale opportunities;</li><li>Strong leadership capability, with experience developing talent, building teams, hiring effectively, and forming high-performing managers;</li><li>Solid business acumen, including strong understanding of profitability, P&L management, budget ownership, and long-term value creation;</li><li>Experience engaging with C-level stakeholders and influencing decision-makers through strong communication, negotiation, and relationship-building skills;</li><li>Comfortable traveling extensively and being highly visible with customers and teams, serving as a frontline leader and cultural example for the organization;</li><li>Engineering background is preferred;</li><li>Strong interpersonal skills, executive presence, advanced English, and ideally Spanish proficiency.</li></ul><img src="https://counter.adcourier.com/Q2Fzc2lvLkFuZHJlb2xpLjgyODMxLjEwODk2QHJoaWJyLmFwbGl0cmFrLmNvbQ.gif">
2026-05-25T19:13:35Z

Executivo de Novos Negócios

Brazil,
remote
Permanente
0 - 0 BRL / Yearly
A Empresa<ul><li>Multinacional brasileira de tecnologia, na região de São Paulo ou Florianópolis.</li></ul>Descrição da vaga<ul><li>Atuação como Gerente de Contas em vendas complexas de soluções de simulação de engenharia (baseadas em Ansys);</li><li>Foco em grandes contas industriais e tecnológicas (enterprise);</li><li>Venda altamente consultiva, com forte interface técnica e múltiplos stakeholders;</li><li>Gestão e expansão de contas estratégicas, com foco em crescimento de receita;</li><li>Atuação em ciclos de vendas longos e estruturados;</li><li>Interação com decisores técnicos e executivos (engenharia, TI e inovação);</li><li>Necessidade de traduzir soluções técnicas em valor de negócio para o cliente;</li><li>Forte presença em setores como: aeroespacial, automotivo, energia, indústria pesada e tecnologia.</li></ul>Perfil desejado<ul><li>Experiência sólida em vendas B2B complexas (enterprise);</li><li>Vivência com soluções tecnológicas avançadas ou software técnico (CAE, CAD, CAM, PLM, EDA ou similares);</li><li>Experiência com ciclos de vendas longos e múltiplos decisores;</li><li>Histórico em gestão e desenvolvimento de contas estratégicas;</li><li>Capacidade de atuar em ambientes técnicos, interagindo com engenheiros e áreas de P&D;</li><li>Experiência em vendas consultivas de alto valor agregado.</li></ul><img src="https://counter.adcourier.com/TWFyY2lhLklnbmV6LjY0MzM0LjEwODk2QHJoaWJyLmFwbGl0cmFrLmNvbQ.gif">
2026-04-09T13:08:39Z

Executivo de Novos Negócios

Brazil,
remote
Permanente
0 - 0 BRL / Yearly
A Empresa<ul><li>Indústria do Agronegócios.</li></ul><div class="pbBody">Descrição da vaga <ul><li>Conduzir estudos de mercado para identificar tendências, evoluções regulatórias e oportunidades emergentes no setor de biocombustíveis e energia renovável;</li><li>Desenvolver projeções de cenários futuros, antecipando impactos e direcionando frentes estratégicas de Novos Negócios;</li><li>Apoiar a definição e o desdobramento da estratégia corporativa, alinhando análises de mercado às prioridades internas da companhia;</li><li>Estruturar propostas comerciais de venda de biodiesel como solução de descarbonização (escopo 3) para médias e grandes indústrias;</li><li>Representar a empresa em eventos nacionais do setor, promovendo sua atuação, posicionamento e práticas sustentáveis;</li><li>Participar do desenvolvimento, construção e implementação de novos projetos e modelos de negócio, atuando em conjunto com as áreas de indústria, marketing e vendas;</li><li>Realizar cálculos e análises relacionados ao fator de emissão de carbono em energia elétrica e ao mix residual;</li><li>Apoiar iniciativas de rastreabilidade e sustentabilidade, incluindo o projeto de coleta de óleo de cozinha usado;</li><li>Estruturar parcerias estratégicas com empresas de food service voltadas à sustentabilidade e economia circular.</li></ul></div><div class="pbBody">Perfil desejado <ul><li>Graduação em Engenharia Química, Administração, Engenharia de Materiais, Engenharia de Petróleo, Engenharia de Energia ou Engenharia Agronômica;</li><li>Especialização relacionada à gestão de negócios;</li><li>Experiência em áreas correlatas;</li><li>Arcabouço regulatório do setor de biocombustíveis;</li><li>Energia renovável, descarbonização e impactos ambientais do setor energético;</li><li>Desenho e funcionamento dos mercados de energia;</li><li>Desenvolvimento e estruturação de modelos de negócio e modelagens financeiras;</li><li>Estratégias de relacionamento interpessoal e negociação;</li><li>Inglês avançado;</li><li>Conhecimento da Lei do Combustível do Futuro;</li><li>Experiência com estratégias de marketing aplicadas a novos negócios e sustentabilidade.</li></ul></div><img src="https://counter.adcourier.com/YXJ0aHVyLmFsbWVpZGEuNDk2MTUuMTA4OTZAcmhpYnIuYXBsaXRyYWsuY29t.gif">
2026-03-27T18:58:27Z